5453 Mind courses delivered On Demand

English can be delightfully tricky—silent letters, rogue vowels, and spellings that look like they were invented after a long night at the pub. This course brings clarity to the chaos. Whether you’re brushing up for professional reasons or simply looking to boost your confidence, this training breaks the language down into bite-sized, digestible lessons. You’ll explore the most common spelling pitfalls, get familiar with pronunciation quirks, and sharpen your grammar—all without needing a red pen or a dusty old textbook. Designed with everyday use in mind, the course offers learners a solid foundation to write and speak English more accurately. It’s structured to help you identify errors quickly, understand sentence structure, and feel more self-assured when navigating the written word. With engaging modules and clear explanations, it's like having a patient English teacher in your pocket—minus the chalk dust. Perfect for learners of all levels who want to communicate with ease and polish. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.

Gas safety isn't just a technical detail—it’s a serious matter that affects lives, properties, and businesses. This CPD-accredited Gas Safety course has been designed with clarity and responsibility in mind, ideal for anyone who wants to build awareness around gas hazards, understand safety measures, and stay informed about the latest industry regulations. Whether you work in facilities management, oversee property maintenance, or simply wish to boost your foundational knowledge, this course provides straight-talking guidance without the fluff. The content is entirely online and thoughtfully structured, so you can absorb vital safety information at your own pace and in your own space. From identifying warning signs to understanding key protocols around gas appliances, this course helps you develop a sharp understanding of safe practices. With a smart, no-nonsense approach, it’s geared for those who take safety seriously—and want to prove it with recognised CPD certification. Course Curriculum: Module 01: Gas Safety Legislation Module 02: Combustion Module 03: Transmission System: Pipes and Flues Module 04: Ventilation Module 05: Tightness Testing Module 06: Meter Regulator Check Module 07: Appliance Pressures and Gas Rates Module 08: Emergency Isolation Controls and Valves Module 09: Gas Safety Devices and Controls Module 10: Gas Warning Labelling Module 11: Emergency and Evacuation Procedures Module 12: Chimney Standards, Inspection and Testing Module 13: Gas Appliances and Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Gas Safety - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Gas Safety - CPD Accredited training.

Explore the foundations of social work through a course designed to inform, engage, and challenge your perspective. The Diploma in Social Work Studies offers a structured, thoughtful look into the core principles and everyday dynamics of the profession—ranging from ethics and safeguarding to mental health and service delivery models. Whether you're interested in community support, care roles, or understanding how policy affects people on the ground, this course gives you the insight to move forward with confidence. Built with flexibility in mind, this online learning experience allows you to study at your own pace, whenever and wherever suits you best. With CPD accreditation, you can be assured that the content meets high standards and adds genuine value to your professional development. It’s a smart choice for those seeking to build their knowledge in a meaningful way—whether for personal growth or career progression in the field of social work. Course Curriculum: Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Theories of Social Work and Sociology Module 04: Casework Process and Teamwork Module 05: Dimensions of Social Work / Models of Intervention Module 06: Practice Contexts and Application Module 07: Working with Adults Module 08: Principles of Conduct and Role as Social Care Worker Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Social Work Studies - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Social Work Studies - CPD Accredited training.

In today’s increasingly structured and standards-driven environment, quality management is far more than just a tidy checklist—it’s a cornerstone of consistent performance, customer confidence, and long-term viability. This CPD Accredited Course provides a robust exploration of modern quality management principles, frameworks, and methodologies. Whether you're looking to improve internal processes or ensure your team understands the value of continuous quality improvement, this course helps lay the foundation for sharper operations and better outcomes. Designed with busy professionals in mind, the course is entirely online—no awkward lanyards or uncomfortable conference chairs in sight. You’ll explore quality assurance systems, risk-based thinking, auditing essentials, and the cultural impact of getting quality right (or terribly wrong). With a touch of dry wit and zero fluff, this course speaks directly to those who prefer content with substance, structure, and a sprinkle of style. It’s a straight-talking guide to mastering quality without the waffle. Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Quality Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Quality Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Quality Management - CPD Accredited training.

What goes on in the mind when we remember, decide, or even forget? The Cognitive Psychology Mini Bundle offers a direct look into the mental processes behind behaviour, combining psychology with topics like brain disorders, autism, and public health. This bundle walks through how mental health intersects with cognition and neurological functioning. With content framed for clarity—not confusion—you’ll gain insight into how people think, adapt, and cope with mental challenges. Whether you're curious or career-minded, it’s a straightforward introduction to the thinking behind thinking. Learning Outcomes: Understand core ideas around memory, learning, and cognition. Recognise cognitive issues linked to brain-based disorders. Explore public health links with mental wellbeing and function. Learn about autism’s cognitive patterns and behavioural effects. Identify factors influencing mental processing and behaviours. Gain a solid base in cognitive psychological theories. Who Is This Course For: Anyone fascinated by how thinking patterns shape behaviour. Beginners exploring cognition and neurological conditions. Mental health workers wanting extra theoretical background. Support staff working with autistic individuals or learners. School assistants supporting learning and memory challenges. Public service workers needing insight into brain health. Health or social care volunteers broadening their skills. Parents of neurodivergent children wanting structured knowledge. Career Path: Cognitive Support Worker – £23,000 per year Mental Health Adviser – £26,000 per year Neurodiversity Support Assistant – £24,000 per year Autism Learning Support – £22,500 per year Public Health Officer (Mental Focus) – £30,000 per year Cognitive Psychology Research Assistant – £27,500 per year

The Housekeeping Operations Mini Bundle keeps order, safety and calm at the core. It covers Housekeeping, Budgeting Tips, Fire Safety, Stress Management, and COSHH—designed for those who like their environments neat, efficient, and without drama. From staying on top of cleaning routines to knowing what not to mix under the sink, this online bundle offers smart learning that makes a difference. Whether you're managing a home, hotel or facility—or just your own peace of mind—this is about running things cleanly, calmly and cost-effectively. Learning Outcomes: Understand effective Housekeeping processes and daily organisation habits. Apply Budgeting Tips to control housekeeping-related expenses. Learn key Fire Safety protocols relevant to home or work. Manage work-related pressure with solid Stress Management tools. Gain knowledge of COSHH and handling of hazardous substances. Improve general organisation across cleaning and operational duties. Who is this Course For: Staff in hospitality needing structured Housekeeping guidance. Individuals seeking confidence in home or facility management. People aiming to learn accurate Fire Safety procedures. Workers managing exposure risks with COSHH requirements. Those needing calm, structured Stress Management help. Anyone overseeing cleaning, upkeep, and health standards. Learners focused on smarter Budgeting for domestic routines. People seeking focused, online-only cleaning and safety training. Career Path: Housekeeper – £22,000 average UK salary Fire Safety Support Officer – £26,000 average UK salary COSHH Coordinator – £28,500 average UK salary Cleaning Supervisor – £23,500 average UK salary Domestic Services Assistant – £21,000 average UK salary Housekeeping Manager – £27,000 average UK salary

If your idea of mastering hairdressing begins with understanding the wider grooming picture—this bundle has it trimmed and tidy. Designed with beginners in mind, it explores the essentials of personal hygiene, beauty, nail care, and even electrical safety, because straighteners and sockets are not a comedy duo. This guide is less about the cut and more about the context. From makeup theory to beauty etiquette and nail basics, it helps new learners understand how these areas intersect within hairdressing spaces. It’s theory-focused, but still leaves room for creativity—with safe sockets, of course. Learning Outcomes: Understand make-up use and aesthetic application theory. Learn nail care steps and common salon service procedures. Explore personal hygiene in a grooming and beauty setting. Recognise beauty theory within the grooming profession. Understand electrical safety in beauty and hair settings. Develop awareness of customer-facing grooming expectations. Who Is This Course For: Complete beginners in hairdressing or personal grooming. New salon staff seeking awareness of safety and services. Beauty students at the early stage of their training. Individuals interested in basic personal care theory. Job seekers targeting entry-level salon environments. Nail artists interested in expanding into haircare. Beauty hobbyists wanting structured foundational knowledge. Support staff in salons learning terminology and procedures. Career Path: Hairdressing Apprentice – £16,000/year Salon Junior – £17,000/year Beauty Assistant – £18,500/year Receptionist (Beauty Industry) – £19,000/year Nail Care Assistant – £18,000/year Barbering Assistant – £18,000/year

Living with Complex PTSD is a daily battle — one fought quietly, often behind smiles and carefully measured words. This course is designed for those who want to better understand Complex PTSD and how it impacts the mind, body, and relationships. Whether you're seeking personal insight or supporting someone close to you, the content thoughtfully walks you through the essential psychological understanding, long-term effects, and emotional patterns often linked to prolonged trauma. With clarity and structure, we take a closer look at how Complex PTSD develops, how it differs from other conditions, and how to gently unravel the layers it leaves behind. The course offers a grounded, human approach that combines trauma theory with psychological insights in a digestible format. If you've ever felt like your mind runs marathons while your body’s still at the starting line — this is where you begin learning why. It's not about fixing people; it’s about understanding the unseen weight they carry, and how to carry it a little differently. Learning outcomes: Understand the root causes and different types of complex post-traumatic stress disorder (C-PTSD) Learn about the impact of trauma on the brain and body Develop skills to break free from the effects of trauma, including emotional dysregulation, dissociation, and negative self-beliefs Enhance emotional regulation and self-compassion Improve overall mental health and wellbeing Our Overcoming Complex PTSD course is designed to provide you with the tools and strategies needed to overcome the effects of trauma and complex post-traumatic stress disorder (C-PTSD). Through this course, you'll learn about the different types of trauma and how they can lead to C-PTSD. Our expert instructors will guide you through a variety of techniques, including mindfulness, self-compassion, and trauma-focused therapy, to help you break free from the effects of trauma. By the end of this course, you'll have developed skills to enhance emotional regulation, self-compassion, and overall mental health and well-being. Overcoming Complex PTSD Course Curriculum Lesson 01: Introduction and course overview Lesson 02: What is complex PTSD? Lesson 03: How CPTSD Originates? Lesson 04: Intro to coping with CPTSD Lesson 05: Introduction to cognitive healing Lesson 06: Psychoeducation Lesson 07: Minimizing inner critic Lesson 08: Minimizing outer critic Lesson 09: Introduction to emotional healing Lesson 10: Verbal ventilation Lesson 11: Reparenting Lesson 12: Self-mothering, self-fathering and affirmations Lesson 13: Finding the silver linings Lesson 14: Somatic healing Lesson 15: Meditation Lesson 16: The journey of recovery Lesson 17: Practical aspects of healing Lesson 18: Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with the effects of trauma and complex post-traumatic stress disorder (C-PTSD) Mental health professionals who want to expand their knowledge and skills in treating trauma using mindfulness and trauma-focused therapy techniques Friends and family members of individuals who struggle with the effects of trauma and C-PTSD Anyone who wants to improve their emotional regulation, self-compassion, and mental health Individuals who want to learn more about C-PTSD and its impact on mental health Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Psychotherapist Mental Health Counselor Social Worker Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

This bundle course is designed to provide our learners with a more in-depth understanding of the business and operational side of visual merchandising. By combining these CPD courses, we have created a quality learning experience that is especially valuable to those who wish to work in retail. Excellent visual merchandising is the key to business success on the high street. Knowing how to work with your store's layout and understanding consumer trends is what keeps driving sales, so it is essential to have a creative yet analytical mind. The Visual Merchandising Diploma is an introductory course that covers fundamental topics such as window displays, dressing mannequins, floor spaces, and even online retailing. Enrol today and learn how to create a customer experience they'll never forget. Learn how to effectively manage the people, processes, tools and services who run a facility with the Operational Facilitator Course. This course is a stepping stone for aspiring facilities managers and operational facilitators who wish to gain the skills and knowledge to ensure the smooth-running of organisational activities. Throughout this training program, you will develop an understanding of the processes and practices of facilities management, with tips and advice on budgeting, planning and maintenance. You Learning Goals: Understand how good visual merchandising influences a consumer's shopping choices Develop your knowledge of the role and responsibilities of a visual merchandiser Learn how to create attractive window displays that will appeal to your target market Master the art of dressing a mannequin and learn how to style them to perfection Be able to work with different floor layouts & spaces to enhance the customer journey Gain an in-depth understanding of facilities management and facilities operations Learn the basics of project management and HR management Discover effective methods, tips and advice for budgeting and planning Understand the competencies, processes and tools required for successful facilities management Who is this Course for? This bundle course is suitable for those who are interested in a career in retail, particularly visual merchandising. It is also ideal fo asiring retail operations managers. This course can be studied part-time or full-time at your convenience. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart a career in the following professions: Visual Merchandiser Operations Manager (Retail) Operational Facilitator Boutique/Pop Up Store Owner Course Curriculum **Visual Merchandising ** Visual Merchandising Visual Merchandising 00:15:00 Role of Visual Merchandiser 00:15:00 Responsibilities and Requirements 00:15:00 Elements of Visual Merchandising 00:15:00 Visual Merchandising Techniques 00:20:00 Pop-Up Shops and Window Display 00:30:00 Retail Signage 101 00:15:00 Marketing Your Pop-up Shop 00:15:00 Merchandising Your Store 00:15:00 Mannequins 00:15:00 Dressing Mannequins 00:30:00 Fixtures 00:15:00 Floor Layouts and Aisle Spacing 00:15:00 Jewelry Store and Boutiques 00:15:00 Cash Register Area Merchandising 00:15:00 21st Century Merchandising 00:15:00 Surviving in Retail Industry 00:15:00 Visual Merchandising & Online Retailing 00:15:00 Pop-Up Stores and Its Popularity 00:15:00 Career in Merchandising 00:15:00 **Facilities Management** Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Module 8: Project Management Project Management 00:30:00 Module 9: HR Management Human Resource Management 00:30:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Getting Started The Institute of Leadership and Management (ILM) Level 5 Diploma focuses on fundamental management principles. This course will provide the learner with the skills to contribute to developing a strategic plan, designing business processes, managing strategic change, and providing expert leadership. Intended for middle managers seeking the next step of their career, the ILM Level 5 Diploma is the most comprehensive qualification from the Institute of Leadership and Management. Upon completing the course, the learner will be able to improve their leadership performance through action learning and will become qualified in management problem-solving and leadership decision-making skills. The ILM Level 5 Diploma in Leadership and Management is suitable for employees pursuing the position of department head, project manager and middle manager. This Level 5 Qualification will help them to improve their skills and prepare them to gain senior managerial skills and responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. Key Benefits The Level 5 Diploma in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. The flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Benefits for individuals  Use core management techniques to drive better results Develop your ability to lead, motivate and inspire Provide strategic leadership as well as day-to-day management Benchmark your managerial skills Raise your profile in your organisation. Benefits for employers Encourage strategic thinking at this level of management to foster business improvement. Engage middle managers with training and development - these qualifications are designed to provide clear, measurable benefits to career-minded professionals. Customise these qualifications to your development needs.   About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? A dedicated tutor for individual students to help and provide suggestions throughout the course. Providing formative assessment with formative feedback will support the learner to improve their achievements. Our online learning platform will provide all of the assessment materials. Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student's smartphone, tablet, laptop or desktop, enabling them to study at their convenience. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Must be 19 years of age and over Substantial experience as a manager or supervisor Should possess provable academic ability to complete a level 5 qualification Progression Successful learners can progress to a range of qualifications including ILM Level 5 Diploma in Principles of Leadership and Management Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit Value: Minimum 4 credits Maximum 12 credits Rules of Combination: Minimum 37 credits Choice of units from Groups 1 and 2 Maximum of 18 credits from Group 2 Unit Code Unit Title Credit Group 1 8607-506 Managing Stress and Conflict in the Organisation 3 8607-511 Managing Projects in the Organisation 4 8607-527 Partnership Working 4 8607-503 Developing Critical Thinking 4 8607-504 Managing Individual Development 5 Group 2 8607-402 Managing Equality and Diversity in Own Area 4 8607-415 Motivating People in the Workplace 2 8607-403 Managing Risk in the Workplace 3 8607-412 Managing Meetings 3 8607-417 Managing and Implementing Change in the Workplace 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.