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166 Meeting Skills courses in Cardiff delivered On Demand

Managing Online Meetings

5.0(5)

By Online Training Academy

In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing Online Meetings
Delivered Online On Demand1 hour 36 minutes
£10

Minute Taking Training

By Training Tale

This Minute Taking Training course is designed for aspiring Minute-Takers, Secretaries, and Chairpersons who manage meeting agendas and improve meeting outcomes. It will provide step-by-step training on how to write concise, structured meeting minutes, prepare for a meeting, deal with any challenges that arise during a meeting, and successfully close a meeting. Taking effective minutes is important to the productivity and success of a business meeting. In this Minute Taking Trainingcourse, you will learn about the roles and responsibilities of a Minute-Taker and Chairperson and the key skills and qualities required to effectively oversee and direct business meetings. Through this Minute Taking Training course, you will learn how to take productive meeting notes, taking you through the best practices and guidelines for structuring your minutes. In addition, it covers techniques for writing and editing minutes, providing a template for those who are new to minute-taking. You will develop your planning, critical thinking, and meeting management abilities while gaining a recognised qualification to add to your resume. Enrol today and master minute taking online! Learning Outcomes By the end of this Minute Taking Training Bundle course, the learner will be able to: Describe the fundamentals of minute taking. Understand the role of a Minute Taker. Know minute styles & recording information. Understand the techniques for preparing minutes. Develop active listening skills. Develop organizational skills. Develop critical thinking skills. Develop interpersonal skills. Understand workplace meetings. Why Choose Minute Taking Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Minute Taking Training Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Minute Taking Training course] Course Curriculum Of Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting >> ---------------- << Assessment Method After completing each module of the Minute Taking Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Minute Taking Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Requirements Minute Taking Training course Training course is suitable for anyone who has a minute taking or meeting management responsibilities. Career path The Minute Taking Training Course is designed to give you the skills and knowledge you need to land your dream job, get promoted at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Minute Taking Training
Delivered Online On Demand8 hours
£12

Level 5 Negotiation Skills Course

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Why Choose Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Negotiation Skills. Negotiation Skills Course developed by industry experts. Negotiation Skills MCQ quiz after each module to assess your learning. Negotiation Skills Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills course. Learning Outcomes After completing this Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: An Overview of Negotiation 16:11 1: An Overview of Negotiation 13:11 2: Quiz: An Overview of Negotiation 03:00 Module 2: How to Prepare For Negotiations 17:43 3: How to Prepare For Negotiations 14:43 4: Quiz: How to Prepare For Negotiations 03:00 Module 3: The Process of Negotiation 16:00 5: The Process of Negotiation 14:00 6: Quiz: The Process of Negotiation 02:00 Module 4: Ways of Developing Persuasion & Influencing Skills 14:20 7: Ways of Developing Persuasion & Influencing Skills 12:20 8: Quiz: Ways of Developing Persuasion & Influencing Skills 02:00 Module 5: Ways of Developing Communication Skills 13:35 9: Ways of Developing Communication Skills 11:35 10: Quiz: Ways of Developing Communication Skills 02:00 Module 6: How to Develop Active Listening Skills 16:43 11: How to Develop Active Listening Skills 14:43 12: Quiz: How to Develop Active Listening Skills 02:00 Module 7: Comprehending Body Language 17:54 13: Comprehending Body Language 15:54 14: Quiz: Comprehending Body Language 02:00 Module 8: Assertiveness and Self Confidence 15:16 15: Assertiveness and Self Confidence 13:16 16: Quiz: Assertiveness and Self Confidence 02:00 Module 9: Managing Anger 13:08 17: Managing Anger 11:08 18: Quiz: Managing Anger 02:00 Module 10: Managing Stress 13:45 19: Managing Stress 12:45 20: Quiz: Managing Stress 01:00 Module 11: Negotiation Tactics to Closing a Better Deal 09:01 21: Negotiation Tactics to Closing a Better Deal 08:01 22: Quiz: Negotiation Tactics to Closing a Better Deal 01:00 Module 12: Ways of Overcoming Sales Objections 17:41 23: Ways of Overcoming Sales Objections 15:41 24: Quiz: Ways of Overcoming Sales Objections 02:00 Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Level 5 Negotiation Skills Course
Delivered Online On Demand3 hours
£12

Communication Skills

By Training Tale

Communication Skills Online Training This Communication Skills is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course. This Communication Skills elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Why Choose Communication Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Communication Skills course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Communication Skills course. Communication Skills Training Learning Outcomes After completing this Communication Skills course, you will be able to: Identify common communication problems. Develop skills to ask questions that give you the information you need. Learn what your non-verbal messages are telling others. Develop skills to listen actively and be empathetic to others. Enhance your ability to handle difficult situations. Deal with situations assertively. Communicate effectively in a business and non-business environment. Reduce communication barriers in the workplace and beyond. Apply the techniques learned in this course to enhance your conversational skills. Strengthen working and personal relationships through powerful communication. Speak with clarity, confidence and eloquence in group discussions. Identify the different forms of communication and ways of communicating. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Communication Skills Course. Module 1: Introduction to Communication 18:29 1: Introduction to Communication 17:29 2: Quiz: Introduction to Communication 01:00 Module 2: The Communication Skills 19:34 3: The Communication Skills 17:34 4: Quiz: The Communication Skills 02:00 Module 3: Different Types of Communication 10:42 5: Different Types of Communication 09:42 6: Quiz: Different Types of Communication 01:00 Module 4: Different Methods of Communication 14:36 7: Different Methods of Communication 12:36 8: Quiz: Different Methods of Communication 02:00 Module 5: Styles of Communication 16:12 9: Styles of Communication 14:12 10: Quiz: Styles of Communication 02:00 Module 6: Barriers to Communication 22:39 11: Barriers to Communication 20:39 12: Quiz: Barriers to Communication 02:00 Module 7: Assessing Communication Competence: Relevant Criteria 12:25 13: Assessing Communication Competence: Relevant Criteria 10:25 14: Quiz: Assessing Communication Competence: Relevant Criteria 02:00 Module 8: Seven Actions for Effective Communication 12:04 15: Seven Actions for Effective Communication 09:04 16: Quiz: Seven Actions for Effective Communication 03:00 Module 9: Do's and Don'ts of Effective Communication 12:05 17: Do's and Don'ts of Effective Communication 10:05 18: Quiz: Do's and Don'ts of Effective Communication 02:00 Who is this course for? Communication Skills Training This Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills Training Students who intend to enrol in Communication Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Communication Skills
Delivered Online On Demand2 hours 18 minutes
£12

Time Management - Level 4

By Training Tale

Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Time Management - Level 4
Delivered Online On Demand17 hours
£12

Minute Taking Course

4.7(160)

By Janets

A minute taker attends meetings as a professional note-taker. Gathering all the important information and recording all decisions in a short note is a valuable skill to learn. Make formal and informal meetings more effective with our Minute Taking Course. This advanced minute taking course has been designed to enhance your note-taking skills for professional-level meetings and conferences. Meetings are an essential part of a business where a lot of important agendas are discussed; so the proceedings can get lengthy. The discussions or the agendas of the meeting and their end outcomes are very important to note down for future decision making and implementing proper actions. The notes are also a useful document for measuring the progress of companies. Our Minute Taking training Course will help you take Minutes of a meeting which can serve as the legal document of decisions agreed upon at the meeting. They can also give a basis for future discussions. Enrol Now to start boosting your Minute taking skills! Learning Outcomes Understand the basics of minute taking Understand the uses of the meeting minutes template Roles of a minute taker before after and during the minute Gain knowledge of technology in minute taking. Develop your listening skills to extract important information Understand minutes layout and standards Know the common dos and don ts for different types of meetings on different occasions Learn to effectively proofread, edit and format minutes to ensure accuracy Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Requirements The effective Minute Taking Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Upon successful completion of this minute writing course, learners will be equipped with the skills and knowledge to take minutes in any meetings and conferences. This course will also be helpful for you to develop effective listening skills. These types of skills will be ideal when applying for a job with a corporation, and to kickstart your career.

Minute Taking Course
Delivered Online On Demand3 hours 37 minutes
£9.99

Effective Presentations Skills

4.7(160)

By Janets

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)

Effective Presentations Skills
Delivered Online On Demand1 hour 26 minutes
£9.99

Presentation Skills Diploma

By Compliance Central

Are you looking forward to Presentation Skills course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! This presentation skills course is ideal for you if you want to become someone who can speak in front of peers or large audiences and gain confidence. You'll learn how to create presentations that are engaging, clear, and persuasive by following simple rules. Presentation Skills Courses' Basic Learning Outcomes: Strategies to engage your audience How to show confidence How to overcome nervousness Speak well and be aware of body language Learn how to manage and control speed Key Highlights for Presentation Skills Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility 100% Learning Satisfaction Lifetime Access Self-paced online course Modules You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has 13 modules all loaded to the brim, condensed from years of experience and practice into just 4 hours of high-quality instruction. Course Curriculum: Module 01: Hook Your Audience (Presentation Skills) Module 02: Show Presentation Skills and Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Presentation Skills Close Well Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Presentation Skills course. Requirements Learners seeking to enrol for the Presentation Skills Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Presentation Skills course, you can explore trendy and in-demand jobs related to this course, such as- Executive Officer Presentation Specialist Assistant Manager Project Manager Presentation Designer Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Presentation Skills Diploma
Delivered Online On Demand4 hours
£12

Mediation Basics for Conflict Management Training

By Compliance Central

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Mediation Basics for Conflict Management Training
Delivered Online On Demand1 hour 24 minutes
£12

Minute Taking Course

By Xpert Learning

About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals

Minute Taking Course
Delivered Online On Demand1 hour 30 minutes
£9.99