13360 Manager courses delivered Online

The field of work known as hospitality involves taking care of customers who frequently visit your business. The most typical kinds of properties where hospitality managers work include hotels, motels, resorts, and condos. But there are also hospitality managers in private transportation, retail, food and beverage, and other sectors. In this course, you will learn about this industry, the basics of hospitality, how it relates to tourism, lodging and food service, different forms of accommodation, different kinds of rooms, restaurant management and hotel guests in this course. Understanding the growth of the hospitality industry and effective quality control is also essential. This hospitality bundle is a thorough, instructor-led course created to give you a thorough understanding of the nature of the associated industry and your primary responsibilities. You must be able to provide excellent service to others and control situations when they go wrong. To do this, our skilled specialists created this course to meet your demands. The hospitality bundle teaches you everything about the subject in-depth and from scratch. You will receive exciting learning materials throughout this self-paced program, and you will learn the skills you need to apply a variety of concepts to give yourself a competitive edge in the job market. Learning Outcome Following the successful completion of the course, you will Know the fundamentals of the hospitality and hotel industries Learn about the significance of customer care in the hotel industry Be able to handle money in the hospitality industry Become competent in opening and closing practices, shift reporting, and control systems in hotel management Hold a grasp of the hospitality, marketing, and hotel sector in general Know about cleaning, food and beverage, and auditing procedures Understand the cost management for the hospitality sector Have knowledge of accounting functions in the hospitality and hotel industries. Why People love Hospitality From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum**** Here are the topics you will cover on the Course. Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment Module 04: The Process of Development and Training Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who enjoys picking up new skills can enrol in this program. Requirements Enrol on the Hospitality with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Hospitality without any delay. Career path You will be able to grasp specific knowledge and abilities with the highest level of confidence after completing the hospitality management course or training, enabling you to advance your career in the appropriate industry, such as : Hospitality Manager Hotel Manager Housekeeping Manager Catering Manager Certificates Certificate of completion Digital certificate - £10

What can you understand marketing leadership? Are you willing to learn more about upline and leader basics? Looking forward to enhancing your knowledge about working as a leader. Want the answers to your question then enrol now and do not miss the chance. Description: A person who leads being the director of the company is known as a leader. In this course, you will learn in detail about the upline and leaders. You will also learn about all the details related to it. You will also guided about the upline and leader basic. Through this course you will understand the importance of leaders and up lines you will be explained the true meaning of being a leader. You will also learn about the common mistakes the leaders do. You will be trained to become a great leader to set an example for others. You will be taught to stay positive and generate the positive energy to others. You will be trained to Improve your communication skills as leaders and uplines need to make a good time. Who is the course for? This course is for people who are willing to learn more in details about leadership qualities. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Network & Upline Marketing Leadership is a useful qualification to possess and would be beneficial for the following careers: Talent development manager Teaching Artist VP of marketing Senior Manager Content marketing manager. Diploma in Network & Upline Marketing Leadership Upline And Leadership Basics 00:30:00 Truly Understanding What It Means To Be A Leader 00:30:00 Lead By Example- You Must Be Succeed 00:30:00 Beef Up Your Communication Skills 00:30:00 Learn To Empower Others 00:30:00 Why It Is Crucial To Be A Great Team Leader 00:30:00 Wrapping Up 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Enhance your skills in inventory and warehouse management with our comprehensive course. Learn about warehouse functions, inventory management techniques, and the role of technology in optimizing operations. Perfect for business owners, managers, and logistics professionals.

This course comes bundled with basic to advanced level knowledge on Spring and Spring Boot with 200+ questions and answers. With REST API, JPA, Hibernate, and Spring Data JPA, you have the upper hand in your interviews for sure.

Highlights of the Course Course Type: Online Learning Duration: 1 hour 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about leadership Understand the core competencies and principles of leadership Explore the various areas of leadership Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Leadership Skills This leadership skills course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This leadership skills course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. The final two modules cover the role communication plays in effective leadership and finishes off with a module about moving forward together to achieve a shared vision. Who is this Course for? This comprehensive Leadership Skills course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this leadership can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Leadership Skills course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Leadership Skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Leadership Skills course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Module 1: Leadership and Management Module 2: Leadership Theories Module 3: Team Development and Leadership Module 4: Individuals Within Teams Module 5: Communicating One-to-One with Individuals Module 6: Moving Forward Together

Overview In today's competitive business world firms are under unprecedented pressure to deliver value to their shareholders and other key stakeholders. Senior executives in all parts of the organisation are finding that they need some degree of financial know-how to cope with the responsibility placed on them as business managers and key decision-makers; monitoring and improving business performance, investing in capital projects, mergers and acquisitions and budgets. All require some degree of financial knowledge. 

Introducing the ultimate knowledge powerhouse for aspiring surveying professionals - the Surveying (Building, Land and Development) QLS Endorsed bundle! Unlock the doors to a thriving career in surveying with this comprehensive collection of eight meticulously curated courses. Whether you're a seasoned practitioner or just starting your journey, this bundle is your passport to success. Within this bundle, you'll find three QLS-endorsed courses that carry the weight of professional recognition. These courses have been rigorously evaluated and approved by the prestigious QLS, ensuring the highest standards of quality and excellence. And that's not all - upon completion of these endorsed courses, you'll receive exclusive hardcopy certificates, a tangible symbol of your mastery in building quantity surveying, land surveying, and property development. Let your achievements speak volumes as you proudly display these certificates, highlighting your commitment to excellence. But we didn't stop there. We understand the need for continuous professional development, which is why we've included five CPD QS-accredited courses in this bundle. Expand your expertise with topics like construction estimation using RSMeans, LEED V4 - Building Design and Construction, WELL Building Standard, Construction Industry Scheme (CIS), and Bricklaying and Construction. These courses, meticulously designed to enhance your knowledge and sharpen your skills, are the perfect stepping stones to staying ahead of the curve in the dynamic world of surveying. We believe in the power of knowledge and its transformative potential. That's why our focus is on delivering comprehensive theoretical content that empowers you with a deep understanding of surveying principles. You won't find promises of "industry experts" or "practical skills" here. Instead, you'll embark on a journey of intellectual exploration guided by meticulously crafted course materials and thought-provoking insights. Immerse yourself in the world of surveying, and unlock limitless possibilities for career growth. Don't miss this extraordinary opportunity to fuel your passion for surveying and propel your career to new heights. Enrol in the Surveying (Building, Land and Development) QLS Endorsed bundle today, and become a force to be reckoned with in the surveying industry. Your success story starts here. Key Features of the Surveying (Building, Land and Development) QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Surveying (Building, Land and Development) QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Building Quantity Surveyor QLS Course 02: Land Surveying QLS Course 03: Property Development Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Estimation using RSMeans Course 02: LEED V4 - Building Design and Construction Course 03: WELL Building Standard Course 04: Construction Industry Scheme (CIS) Course 05: Bricklaying and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Surveying (Building, Land and Development) QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of building quantity surveying, land surveying, and property development principles. Acquire in-depth knowledge of construction estimation techniques using RSMeans. Gain proficiency in implementing LEED V4 - Building Design and Construction standards. Familiarize yourself with the WELL Building Standard and its application in sustainable construction practices. Understand the intricacies of the Construction Industry Scheme (CIS) and its impact on project management. Master the techniques of bricklaying and construction, enhancing your practical knowledge. Cultivate a strong foundation in surveying methodologies, enabling you to excel in your surveying career. Discover a world of limitless possibilities with the Surveying (Building, Land and Development) QLS Endorsed bundle. This comprehensive collection of eight courses provides aspiring surveying professionals with the essential knowledge and expertise needed to thrive in this dynamic field. With three QLS-endorsed courses, you'll receive hardcopy certificates, cementing your credibility and opening doors to exciting opportunities. Additionally, five CPD QS accredited courses will broaden your horizons, equipping you with the latest industry insights. Immerse yourself in theoretical exploration and embark on a transformative journey, laying the foundation for a successful career in surveying. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Surveying professionals seeking to enhance their knowledge and expertise. Individuals aspiring to pursue a career in building quantity surveying, land surveying, or property development. Construction industry personnel interested in expanding their skill set. Professionals looking to stay abreast of industry trends and best practices. Career path Building Quantity Surveyor: £30,000 to £60,000 per year. Land Surveyor: £25,000 to £50,000 per year. Property Developer: £35,000 to £80,000 per year. Construction Estimator: £25,000 to £50,000 per year. LEED Specialist: £35,000 to £65,000 per year. Construction Project Manager: £40,000 to £80,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Description The Hospitality Management and Restaurant Business: Part 2 course is designed to give you a deeper understanding of different aspects of the restaurant business and hospitality management. In this course, you are expected to learn about the arrival chronology, from greeting to check-in and check-out. You will be led through the procedures for the front office communications. In addition to that, the course will explain to you the role and functions of the Housekeeping department. You will also learn about the duties and responsibilities of a food and beverage manager. Doing this course will enable you to explain the importance of service quality in the hospitality sector. If all these sound good, enrol today and start learning!  Learning outcome  Learn about the arrival chronology Understand the procedures for the front office communications Know the role and functions of the Housekeeping department Explore the duties and responsibilities of a food and beverage manager Explain the importance of service quality in the hospitality sector How Much Do Restaurant Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management and Restaurant Business: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management and Restaurant Business: Part 2 Module 01: Management of Front Office Operations 00:16:00 Module 02: Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 03: Management of Food and Beverage Operations 00:17:00 Module 04: Management of Service Quality in Hospitality Industry 00:17:00 Module 05: Creating an Online Ordering System 00:32:00 Module 06: Restructuring Management 00:24:00 Assignment Assignment - Hospitality Management and Restaurant Business: Part 2 00:00:00

Food Hygiene and Safety refers to a set of food manufacturing techniques aimed at reducing biological food hazards through safe and clean operations in order to protect public health from foodborne diseases. Food safety is a management system used by the food industry to help make sure that hazards are kept to an acceptable level. This Level 2 Food Hygiene & Safety course will teach you how to maintain good hygiene practices among employees and sanitary practices at production sites, both of which are critical factors in preventing food contamination. If you work as a manager or supervisor in the catering industry, this Level 2 Food Hygiene & Safety course is perfect for you. It will assist you in exploring daily core responsibilities, such as implementing the fundamentals of a food safety management system. This Level 2 Food Hygiene & Safety course covers all of the most popular topics to help you advance in the professional world and be a better fit for your chosen Food purity & Safety career. As a result of the Level 2 Food Hygiene & Safety program, your professional development will improve. As you may be aware, effective Food purity and Safety skills are critical because they develop professionalism and generate trust in the workplace. After completing our Food Hygiene & Safety training, you will be more productive and successful. Learning Outcomes After completing this Level 2 Food Hygiene & Safety course successfully, you will be able to: Obtain a thorough understanding of food hygiene and safety precautions. Validate a thorough understanding of the law and regulations governing food safety in the United Kingdom. Determine the risks and hazards of food storage, transportation, and planning. Implement and maintain a strong food safety system at work. Maintain a clean workplace, practice good personal hygiene, and set a high standard for all employees. Demonstrate excellent knowledge of food temperature control. Describe the food safety control system in the workplace. The Level 2 Food Hygiene & Safety course, on the other hand, covers all of the most recent topics in order to bring you up to speed with the most recent job market developments and make you a better match for your chosen vocation. Your skill sets will improve as a result of taking this excellent Food Hygiene & Safety course, which covers topics ranging from basic to advanced. The Level 2 Food Hygiene & Safety course was created by experts with people looking for work and generated as part in mind. Your career will benefit from the Food hygiene and Safety Course. Professionalism and trust in the workplace are fueled by effective food hygiene and safety. Why Choose Level 2 Food Hygiene & Safety from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Food Hygiene & Safety Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course. Others Included in this Level 2 Food Hygiene & Safety Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene & Safety course ] This comprehensive Level 2 Food Hygiene & Safety course will provide learners with an in-depth knowledge of best food sterility practices to ensure their business is ranked at a national five-star level. Enrol yourself on this Level 2 Food Hygiene & Safety course and learn how to conduct food safety, efficiently train your employees, and implement and track a proper food safety system at work that reduces food danger hazards, controls contamination, and maintains a high standard of hygiene. By completing this Level 2 Food Hygiene & Safety course, you will get Learn what is expected of food businesses and food handlers in terms of maintaining high food sterility & safety standards. Understand food sterility & safety laws to avoid illness, fines, and possible jail time. Ability to maintain good food hygiene and ensure the safety of employees and customers To summarise, taking this Level 2 Food Hygiene & Safety course is a great way to advance your career. So, what are you holding out for? Enrol in this course immediately! Detailed course curriculum of this Course: Module 1: Introduction to Food Hygiene General Principles of Food Hygiene Food Hygiene for Product Quality and Safety Personal Hygiene Hygiene and Training of Personnel Module 2: Food Safety- An Introduction Basic Concepts of Food Safety Importance of Food Safety The Principal Responsibility of Operators in Ensuring Food Safety Module 3: Food Hygiene and Safety Legislation in the UK The Food Safety Act (1990) Codes of Practice Food Safety (General Food Hygiene) 1995 Food Safety (Temperature) Regulations 1995 Food Standards Agency Module 4: Food Safety Management (HACCP) Origins of HACCP Objectives of HACCP Benefits of Using HACCP The Seven Principles of HACCP The Opportunity of HACCP Module 5: Nature and Origin of Food Contamination Physical Contamination Chemical Contamination Microbial Contamination Allergenic Contamination of Food Cross Contamination Module 6: Controlling Contamination Food Purchasing and Storage Food Preparation and Cooking Food Refrigeration Food Service and Delivery Module 7: Bacterial Food Poisoning Salmonellas Staphylococcus Aureus Bacillus Cereus Botulism Escherichia Coli Module 8: Non-Bacterial Food Poisoning Chemical Food poisoning Poisonous Plants Animals Toxins Viruses Module 9: Storage and Temperature Control of Foods Dry Foods Refrigerated Products Dairy Products Fresh Meats, Poultry, and Seafood Frozen Foods Module 10: Cleaning and Disinfection Chemical Disinfectants Use of Heat Dry Cleaning Cleaning-in-Place (CIP) Foam cleaning Cleaning Minor Equipment Assessment Method After completing each module of the Level 2 Food Hygiene & Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Food Hygiene & Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Food Hygiene & Safety course is ideal for: Food Safety Manager Factory Manager or Supervisor Catering Manager Head Chef Senior food retailers Health & Safety Advisor Restaurant Manager Restaurant and Café owners Kitchen Managers Supervisors or Managers of fast-food outlets and takeaways Supervisory food handlers Requirements There are no specific requirements for this Level 2 Food Hygiene & Safety course because it does not require any advanced knowledge or skills. Career path This Level 2 Food Hygiene & Safety course will prepare you for a variety of employment choices; here are a few examples: Inspector of Food and Safety, Safety and Hygiene Advisor, Restaurant Manager, Head Chef, Food Safety Manager, Food Safety Officer. Certificates Certificate of completion Digital certificate - Included

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation. Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market. Learning Outcomes: Apply the pre-suppositional sales process to identify the prospect's worldviews. Manage emotions using the SMART process to overcome obstacles in sales. Utilise various prospecting techniques such as networking, phone, and online to generate leads. Read body language and understand personality types to establish connections with prospects. Master negotiation techniques to handle objections and close sales effectively. Sell season tickets using persuasive language and build long-term customer relationships. Course Curriculum: Introduction To The Sales And Negotiation Skills Masterclass Prepare The Train Driver - Self Development For The Sales Consultant Pre-suppositional Sales - Pre-Suppositions And Worldviews The SMART Process - Learn How To Manage Emotions The Coaches - Getting Ready For Passengers The Train Route - Planning Your Sales Route Selling Tickets - Understanding How Prospecting Works Prospecting By Networking Prospecting By Phone Online Prospecting Making Friends - Friendliness And Personality Types Body Language - How To Read Your Prospect Listening Station - Questioning And Listening Negotiation Station - How To Negotiate Successfully Objection Handling - How To Handle Objections To The Sale Closing The Sale Selling Season Tickets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Sales Consultant: £25,000 - £60,000 per year Account Manager: £25,000 - £50,000 per year Business Development Manager: £25,000 - £60,000 per year Sales Manager: £30,000 - £80,000 per year Customer Success Manager: £25,000 - £45,000 per year Sales Executive: £20,000 - £40,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.