13434 Manager courses in Downpatrick delivered Online

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In today's rapidly evolving industrial landscape, understanding Lean Manufacturing & Production principles is paramount for professionals seeking to thrive. This course offers a comprehensive dive into Lean methodologies, covering modules on Lean Principles, Value Stream Analysis, JIT Production, Manufacturing Techniques, Kaizen, and Supply Chain Management. With Lean Six Sigma Integration and a focus on service industries, participants gain versatile skills applicable across various sectors. In the UK, where the demand for Lean expertise is burgeoning, mastering these techniques opens doors to lucrative job opportunities. With an average annual salary of £45,000, the importance of acquiring Lean Production skills cannot be overstated. As the sector witnesses a 20% increase in demand for Lean specialists, learning these principles becomes indispensable for staying competitive. By honing Lean techniques, individuals not only enhance operational efficiency but also foster a culture of continuous improvement, positioning themselves as invaluable assets in the dynamic landscape of modern business. Key Features: CPD Certified Lean Manufacturing Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Lean Principles Module 02: Value Stream Analysis Module 03: Just-In-Time (JIT) Production Module 04: Lean Manufacturing Techniques Module 05: Kaizen and Continuous Improvement Module 06: Lean Supply Chain Management Module 07: Lean Six Sigma Integration Module 08: Lean in Service Industries Learning Outcomes: Grasp foundational Lean principles for operational excellence. Analyse value streams to streamline production processes effectively. Implement Just-In-Time production strategies for optimal resource utilisation. Apply Lean techniques to enhance manufacturing efficiency. Foster a culture of continuous improvement through Kaizen methodologies. Demonstrate proficiency in Lean integration across diverse industries. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Manufacturing & Production course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Lean Manufacturing & Production. Moreover, this course is ideal for: Aspiring managers seeking to enhance operational efficiency. Professionals aiming for career advancement in manufacturing. Supply chain enthusiasts eager to streamline processes. Service industry personnel desiring efficiency enhancement. Requirements There are no requirements needed to enrol into this Lean Manufacturing & Production course. We welcome individuals from all backgrounds and levels of experience to enrol into this Lean Manufacturing & Production course. Career path After finishing this Lean Manufacturing & Production course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Lean Manufacturing are: Lean Production Manager - £35K to £55K/year. Supply Chain Analyst - £25K to £45K/year. Manufacturing Engineer - £30K to £50K/year Operations Manager - £40K to £70K/year Process Improvement Specialist - £30K to £50K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Get 7.5 hours of videos and downloadable lecture slides for Certified Information Security Manager (CISM) Domain 2

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Did you know that the average project manager in the UK earns £55,000 per year? But to earn that kind of salary, you need to have the skills to manage projects effectively, including the financial aspects. Are you poised on the threshold of elevating your project management game? Then, delve deep into a world where finance meets project execution. We've curated a premium Finance for Project Managers bundle that seamlessly marries the key tenets of finance with core project management principles. Presenting: "Finance for Project Managers". This bundle comprises a compendium of eight meticulously designed courses: Course 1: Project Management Training Course 2: Project Management: How to Build a Project Charter Course 3: Cost Control & Project Scheduling Course 4: Finance Principles Course 5: Corporate Finance: Working Capital Management Course 6: Managerial Accounting Masterclass Course 7: Financial Analysis : Finance Reports Course 8: Finance: Financial Risk Management Each course is tailored to blend theoretical knowledge with holistic understanding, perfect for the aspiring or seasoned project manager keen on integrating financial prowess into their skill set. According to a recent survey, 90% of project managers believe that financial skills are essential for success. The average project manager spends 20% of their time on financial tasks. Project managers who have strong financial skills are more likely to deliver successful projects on time and within budget. So why wait? Click the 'enrol' button and start learning about the Finance for Project Managers bundle and start your journey to becoming a skilled financial individual! Learning Outcomes: Grasp the foundational principles of project management and finance. Understand the intricate process of building a project charter. Gain insights into effective cost control and project scheduling techniques. Deepen knowledge of working capital management and its impact. Master managerial accounting principles and their application in projects. Analyse financial reports to make informed project decisions. At the heart of every successful project lies a project manager who understands the nuances of both project execution and finance. This bundle begins with "Project Management Training", setting the foundational understanding of projects. As you delve deeper, "Project Management: How to Build a Project Charter" unravels the strategic process behind project initiation. But what's a project without timelines and budgets? "Cost Control & Project Scheduling" ensures you're on top of both. Dive into "Finance Principles" and "Corporate Finance: Working Capital Management" to immerse yourself in the world of capital, investments, and returns. "Managerial Accounting Masterclass" and "Financial Analysis: Finance Reports" equip every project manager with the analytical tools needed, and lastly, "Finance: Financial Risk Management" ensures that you're prepared for uncertainties, making your projects financially resilient. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring project managers aiming to enhance their financial knowledge. Current project managers seeking to improve project financial outcomes. Professionals in finance keen on transitioning to project-based roles. Business analysts aiming to integrate financial and project management insights. Consultants looking to offer comprehensive project advisory services. Career path Project Coordinator Assistant Project Manager Project Manager Senior Project Manager Financial Analyst (Project Management) Project Finance Manager Director of Project Management Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

What can be a better investment than learning the essential skill like logistics management to run a successful organisation? This Logistics Management course bundle is such an investment opportunity. Grab the super package of the Logistics Management course to learn Logistics Management and all related things. This online course will let you study on your schedule and level up your skills in logistics management. These materials are rich with practical information that will help you learn Logistics Management most easily. Discussions on logistic management, transport management, purchasing & procurement, and inventory control course will make you knowledgeable on supply chain management. Logistic management in specialised fields like the oil and petroleum industry is also included here. Moreover, there is guidance on how to behave responsibly towards the environment by ensuring proper waste management. Make your Logistics Management learning effective by choosing this smart package of 20 premium courses. Wait no further! Along with this Logistics Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Commercial Law Course 05: Supply Chain Management Course 06: Material Management Course 07: Inventory Controller Course 08: Warehouse Safety Course 09: Delivery Driver Training Course 10: Driver Safety Awareness Certificate Course 11: Spill Management Training Course 12: Logistics of Crude Oil and Petroleum Products Course 13: Certificate in Anti Money Laundering (AML) Course 14: Process Improvement: Reduce Waste Course 15: Operation Management and Retailing Course 16: Retail Management - Level 5 Course 17: People Management Skills Level 3 Course 18: Bookkeeping Tool : Google Sheets Course 19: Paralegal Course 20: Time Management Enrol now in Logistics Management to advance your career, and use the premium study materials from Apex Learning. Learning Outcome: Successful completion of this Logistics Management course bundle will give learners - Strong base on logistics and transport management Complete guidance on steps of logistic operation Familiarity with laws and regulations in logistics and supply chain Tips on security and control of the warehouse Knowledge of people and time management skills Boost the professional performance as a logistic manager The Logistics Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Logistics Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Logistics Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Logistic Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learners from any educational background who want to discover transportation and logistics from scratch can enrol in this Logistics Management bundle. It will also be beneficial for those who just started working in the administrative field or fields related to warehousing, shipping, transportation, inventory, retail, etc. Requirements This Logistics Management course has been designed to be fully compatible with tablets and smartphones. Career path The knowledge and skills gained from this Logistics Management course bundle will add significant value to the progress of the following careers: Purchasing Manager Production Manager Production Warehouse Manager Facilities Manager Maintenance Supervisor And, most importantly Logistics Manager whose average salary is £38,534 per year in the United Kingdom. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Logistic Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Strategic Financial Management Advanced Professional Certificate in Strategic Financial Management aims to enable the learner to strategically manage the finances of an organization by learning key concepts and skills in financial statement analysis, Identifying and evaluating sources of finance, cost analysis and control, analysis and preparation of financial budgets while using the relevant accounting practices for the strategic success of the organization. The learner will be able to interpret, analyze and develop financial statements, gather useful financial information and control the costs of business operations with a detailed understanding of different types of financial statements, their structure, purpose and underlying concept and the latest techniques and methods employed in Cash flow controls. The learner will also be able to evaluate and appraise different investment options. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: The introduction, objectives and features of cost accounting. Difference between cost accounting and financial accounting. Various tools of cost accounting. Understanding the concept and Types of Costing Systems The various strategies of pricing policy. Financial performance and financial performance measures and analysis. Understanding the nature and utility of different financial ratios. Introduction to the Budgeting. To learn about vital roles in budget preparation. Concept, types and different approches to Budgeting. Study the various classification of sources of funds. Different concepts, motives and analysis of investment. The concept of working capital management. Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, CFO, Director, Manager, Supervisor Finance Manager Investment Manager General Manager Accountants Line and functional Managers

Getting Started The ILM Level 6 Diploma in Management aims to sharpen learners' critical thinking skills and assess their performance to prepare them for senior leadership. It consists of two units that focus on developing oneself and the wider organisation, including optimising organisational capacity, managing operations research, and developing the executive manager. These skills provide learners with the knowledge and skills needed to work and advance in a wide range of career fields. Credits earned in this course can be transferred to Level 7 qualifications, making it a valuable bridge for learners moving from the Level 5 ILM qualification to the Level 7 ILM qualification. Key Benefits This qualification prepares learners to Understand the role of the senior manager Understand ways in which management models and theories influence management practice Develop the ability to critically evaluate your own performance Develop the ability to review ideas and practices Carry relevant research to inform the way you work Key Highlights This qualification is designed for senior managers who are new in their roles or middle managers who are preparing for promotion. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements 1. A Level 5 Qualification 2. Considerable work experience as a manager Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit value: Learners must gain 42 credits to achieve this qualification Rules of Combination: Minimum 12 credits from Group 1 Minimum 30 credits from Group 2 More than 50% of credits must be achieved at Level 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.