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12860 Manager courses in Congleton delivered Online

Certified IT Asset Manager (CITAM)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Experienced IT Asset Managers Overview By attending this course the attendee will be able to Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program specify and define the duties and responsibilities necessary to be an effective IT Asset Manager be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program. Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization?s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification. Course Outline IAITAM and the Mission ITAM Code of Ethics Defining Primary Roles in an ITAM Program IAITAM?s 12 KPAs Relationships, Dependencies, and Benefits KPA Interdependencies Roles and Responsibilities Creating Dynamic Job Descriptions for ITAM Programs The Role of a Program Manager Project Management Relationship Triangle Sample Projects by KPA Prioritization and the ITAM Program Lifecycle Management Process Building Best Practices Gaining Executive Buy-in Business Case Template Maturity Assessment ITAM as a Core Business Function Additional course details: Nexus Humans Certified IT Asset Manager (CITAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified IT Asset Manager (CITAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified IT Asset Manager (CITAM)
Delivered OnlineFlexible Dates
Price on Enquiry

Managing Change and Continual Improvement

4.5(3)

By Studyhub UK

Embark on a journey to mastery in the transformative sphere of management with our course, 'Managing Change and Continual Improvement.' The immersive curriculum casts a spotlight on the intrinsic and dynamic methods essential for pioneering sustainable transformations within an organisation. Navigate through the turbulent seas of organisational change, where the only constant is the perpetual need for adaptation and elevation. This course encapsulates the essence of melding steadfast managerial practices with innovative continuous improvement (CI) initiatives, crafting a tapestry that guides leaders in maintaining both stability and evolutionary progression in their organisations. Delve deeper into the world where change is not only embraced but cultivated, and learn to identify the pivotal moments that signal the need for a CI initiative through the exploration of six key indicators. Through this voyage of learning, not only do you decipher the codes of transformation but also weave them into your managerial tapestry, ensuring that every stitch represents a stride towards perpetual enhancement and organisational growth. Moreover, by exploring various strategies, your leadership narrative will be embellished with the acumen to pinpoint opportunities, forge novel pathways, and thus, turn potential disruption into a chariot of organisational advancement. Learning Outcomes Gain proficiency in identifying and employing key indicators signaling the necessity for Continuous Improvement (CI) initiatives. Develop adeptness in implementing six distinct tools during the inception of a CI initiative. Cultivate the capability to manage both abrupt and gradual organisational transformations effectively. Demonstrate the aptitude to discern and evaluate miscellaneous considerations impacting change and CI. Acquire the skill to synthesize theoretical knowledge and applicable strategies for sustained organisational development. Why buy this Managing Change and Continual Improvement course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Change and Continual Improvement there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Change and Continual Improvement course for? Aspiring managers and leaders keen on mastering effective change management and CI techniques. Organisational consultants and strategists aiming to deepen their expertise in sustainable improvement methodologies. Business owners desiring to adeptly navigate their enterprises through change while ensuring continual growth. Quality assurance professionals focused on enhancing their capacity to implement consistent organisational betterment. Team leads and supervisors aiming to instil a culture of perpetual improvement within their workgroups. Prerequisites This Managing Change and Continual Improvement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Change and Continual Improvement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Change Manager: £40,000 - £70,000 Quality Assurance Manager: £35,000 - £55,000 Business Consultant: £40,000 - £80,000 Operational Excellence Manager: £45,000 - £75,000 Continuous Improvement Specialist: £30,000 - £60,000 Organisational Development Manager: £50,000 - £80,000 Course Curriculum Introduction Introduction 00:04:00 The Fundamentals Of Continuous Improvement What is Continuous Improvement (CI)? 00:04:00 Continuous Improvement vs. Business Improvement 00:02:00 Purpose of Continuous Improvement 00:03:00 Benefits of Continuous Improvement 00:01:00 Methodologies and approaches 00:03:00 The 6 Key Indicators A CI Initiative Is Required SLAs & KPIs 00:04:00 CSAT & ESAT 00:04:00 Employee turnover 00:03:00 Colleague data 00:04:00 Error & issue logs 00:04:00 Control metrics 00:05:00 The 6 Tools To Use When Launching A CI Initiative 6 tools - Introduction 00:01:00 PDCA 00:04:00 Kaizen Workshop 00:05:00 Audit 00:04:00 Gemba Walk 00:05:00 Training8 00:05:00 Process owner 00:04:00 Other Points To Consider Importance of the team 00:03:00 Importance of communication8 00:05:00 Importance of tools 00:04:00 Who conducts Continuous Improvement? 00:02:00 Lean & Six Sigma: An introduction 00:03:00 Case study 00:05:00 Close Out Close out 00:05:00 Assignment Assignment - Managing Change and Continual Improvement 00:00:00

Managing Change and Continual Improvement
Delivered Online On Demand1 hour 36 minutes
£10.99

Certified Information Privacy Manager (CIPM)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Managers Auditors Legal Compliance Officers Security Manager Information Managers Anyone involved with data protection processes and programmes Overview Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology?regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Manager (CIPM) certification program. Founded in 2000, the IAPP is the world?s largest and most comprehensive privacy resource with a mission to define, support and improve the Privacy profession globally. Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable skill that will help you protect your organization?s data?and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. Introduction to privacy program management Privacy program management responsibilities Accountability in privacy program management Privacy governance Considerations for developing and implementing a privacy program Position of the privacy function within an organization Role of the DPO Program scope and charter Privacy strategy Support and ongoing involvement of key functions and privacy frameworks Applicable laws and regulations The regulatory environment Common elements across jurisdictions Strategies for aligning compliance with organizational strategy Data assessments Practical processes for creating and using data inventories/maps Generating and applying gap analyses Privacy assessments Privacy impact assessments/data protection impact assessments Vendor assessments Policies Common types of privacy-related policies Policy components Strategies for implementation Data subject rights Operational considerations for communicating and ensuring data subject rights Privacy notice Choice and consent Access and rectification Data portability Erasure Training and awareness Developing privacy training and awareness programs Implementing privacy training and awareness programs Protecting personal information Holistic approach to protecting personal information Privacy by design Data breach incident plans Planning for a data security incident or breach Responding to a data security incident or breach Monitoring and auditing program performance Common practices for monitoring privacy program performance Measuring, analyzing and auditing privacy programs Additional course details: Nexus Humans Certified Information Privacy Manager (CIPM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Manager (CIPM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Information Privacy Manager (CIPM)
Delivered OnlineFlexible Dates
Price on Enquiry

The Project Manager's Value Add through Artificial Intelligence

By IIL Europe Ltd

The Project Manager's Value Add through Artificial Intelligence Do you know that Artificial Intelligence (AI) is all around you? Today, even small projects have more data than a project manager can effectively trend or digest. Artificial Intelligence can help you today. Implementing AI on a project and understanding how to use it effectively makes you a value add over those that do not use it. Project managers are leaders and leaders do what is best for the team. Artificial Intelligence will assist in demonstrating your value as a leader. The future of AI and projects is only bound by the imagination. What You Will Learn: How to use Artificial Intelligence on a project• It is not understanding 1s and 0s, it is understanding how to use AI How to get AI implemented on a project• AI and the future of project management

The Project Manager's Value Add through Artificial Intelligence
Delivered Online On Demand1 hour
£15

Team Management and Leadership

By Compliance Central

The journey towards success is not a lone endeavour. To ensure the success of your organisation, first, you need to ensure that you have a team that is aiming for success as well. Our Team Management course can provide you with the necessary skills and knowledge to make you able to manage and lead your team to success. Your ability as a manager to lead and direct a team in order to accomplish tasks and common objectives is known as team management. The essential components of team management include a manager, a team, effective communication, active listening, goal-setting, fostering a happy work environment, and, frequently, project management software to keep everyone on task and organised. This Team Management course can prepare and guide you to foster and hone your skills and knowledge as a team manager. With the help of this course, you can really get ahead of the curve in your professional realm as well as lead your team to success after success. Learning Outcomes After completing this course, you should be able to: Have a basic understanding of management and leadership. Learn how to build and maintain high-performing teams. Recognise the signs of stress and ways to deal with them. Recognise talent and ways to nurture and manage them. Acquire various skills required to be a good team leader, such as effective communication skills, negotiation skills, success planning, conflict management etc. Along with the Team Management course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our Team Management course is prepared to ensure that you get a comprehensive idea of all the necessary skills required to productively lead your team and organisation. You will also learn how to analyse different business situations and manage them to your advantage. Course Curriculum **Team Management** Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need to have any extra qualifications in order to complete this course. This course is basically for: Managers Team Leaders Supervisors Heads of Department Business Owners Requirements To enrol in this Team Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Management course can help you shine in various exciting career opportunities, such as: Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Human Resources Manager: £40,000 to £60,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Management Consultant: £45,000 to £80,000 per year Business Development Manager: £35K to £65K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Team Management and Leadership
Delivered Online On Demand6 hours
£12

IT Management and Leadership Professional (ITMLP) Certification

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for New, soon-to-be or future IT managers & those working toward their ITMLE Certification will benefit from this course. Overview Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete the ITMLP Final Exam bring credible and validated industry knowledge to the organizations they serve. The IT Management & Leadership Professional Bootcamp (ITMLP) is the first step for full IT Executive Certification (ITMLE). This Bootcamp covers IT topics vital to success for new/would-be IT managers. Technical Leadership Life as a Technical Manager Influence-Based Technical Leadership Managing Hybrid and Virtual IT Teams IT Methodology and Innovation Methodology Overview IT Megatrends Creating Innovative IT Solutions Business of IT IT Funding and Cost Center Management IT Vendor Management IT Internal Client Service

IT Management and Leadership Professional (ITMLP) Certification
Delivered OnlineFlexible Dates
£1,725

Retail Administrator Training

By Compliance Central

Are you looking to enhance your Retail Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Retail Administrator will assist you in producing the best possible outcome by mastering the Retail Administrator skills. The Retail Administrator course is for those who want to be successful. In the Retail Administrator course, you will learn the essential knowledge needed to become well versed in Retail Administrator. Our course starts with the basics of and gradually progresses towards advanced topics. Therefore, each lesson of this Retail Administrator course is intuitive and easy to understand. Why would you choose the Retail Administrator course: Lifetime access to Retail Administrator course materials Full tutor support is available from Monday to Friday with the Retail Administrator course Learn Retail Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Retail Administrator course Accessible, informative Retail Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Retail Administrator Study Retail Administrator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Retail Administrator Course Curriculum Breakdown of the Course Course Outline: Module 01: Introduction to Retail Management Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Retail Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path Retail Store Manager: £25,000 to £50,000 per year Retail Operations Manager: £30,000 to £60,000 per year Retail Buyer: £25,000 to £45,000 per year Visual Merchandiser: £20,000 to £35,000 per year Retail Sales Manager: £25,000 to £45,000 per year E-commerce Manager: £30,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Retail Administrator Training
Delivered Online On Demand5 hours
£12

Level 5 HR Management Course

By Training Tale

Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This Level 5 HR Management course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This Level 5 HR Management course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the Level 5 HR Management course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose Level 5 HR Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. 10 COURSES BUNDLE INFO *** Main Course:HR Management Course *** Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 4 Time Management Course Course 07: HR and Payroll Management Course 08: Level 5 Report Writing Course Course 09: Workplace First Aid Training Course Curriculum *** Level 5 HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Level 5 HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 HR Management Course course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this Level 5 HR Management Course course because it does not require any advanced knowledge or skills. Career path After completing this Level 5 HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Level 5 HR Management Course
Delivered Online On Demand3 days
£104

Leading Effective One-on-One Meetings: Practical Skills

By iStudy UK

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

Leading Effective One-on-One Meetings: Practical Skills
Delivered Online On Demand1 hour 38 minutes
£25

Managing Customer Excellence - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Managing Customer Excellence - CPD Approved
Delivered Online On Demand6 days
£279