1824 Manager courses in Reigate delivered Live Online

Agile Scrum Master Course Overview This Agile Scrum Master course offers a comprehensive introduction to Agile methodologies with a particular focus on the Scrum framework. Learners will gain a clear understanding of Scrum principles, roles, events, and artefacts, enabling them to effectively support and lead Agile teams. The course emphasises the evolution from traditional development models to Agile, ensuring participants grasp how Scrum drives flexibility and continuous improvement. Designed to enhance both knowledge and leadership capabilities, it prepares learners for professional certification while equipping them with skills to improve team collaboration and project delivery efficiency. Upon completion, learners will be confident in facilitating Scrum processes, managing sprint cycles, and applying Agile metrics to monitor progress. Course Description This course delves into the essential concepts of Agile Scrum, starting with its foundational objectives and the transition from traditional project management to Agile approaches. Detailed exploration of the 2020 Scrum Guide updates helps learners stay current with industry standards. The curriculum covers the structure and responsibilities of Scrum teams, the cadence of Scrum events, and the purpose of Scrum artefacts. Additionally, it addresses the challenges of scaling Scrum for larger projects and incorporates advanced topics such as Agile requirements gathering, estimation techniques, and performance metrics. The learning experience is structured to build a thorough understanding of Agile frameworks, preparing learners for the Professional Scrum Master (PSM1) certification with guidelines and strategic tips. This course is ideal for those aiming to enhance their Agile knowledge and leadership within diverse professional environments. Agile Scrum Master Curriculum Module 01: Objectives and Targets Module 02: From the Traditional Development Model to the Agile Module 03: 2020 Scrum Guide: What’s New! Module 04: Bonus: Full eBook of the Course! Module 05: Scrum Module 06: The Scrum Team Module 07: Scrum Events Module 08: Scrum Artifacts Module 09: Scaling Scrum Module 10: Scrum in Practice! Module 11: Agile Requirements Module 12: Estimation Techniques Module 13: Agile Metrics Module 14: PSM1 Certification Preparation Guidelines, Tips & Tricks (See full curriculum) Who is this course for? Individuals seeking to master Agile Scrum principles and practices. Professionals aiming to advance their career in Agile project management. Beginners with an interest in Agile frameworks and team leadership. Project managers, team leads, and business analysts wanting to implement Scrum. Career Path Scrum Master in IT and software development teams. Agile Project Manager in various industries. Product Owner or Agile Team Facilitator roles. Consultant specialising in Agile transformation and coaching.

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

Duration 3 Days 18 CPD hours This course is intended for Application developers who want to build cloud-native applications or redesign existing applications that will run on Google Cloud Platform Overview This course teaches participants the following skills: Use best practices for application development. Choose the appropriate data storage option for application data. Implement federated identity management. Develop loosely coupled application components or microservices. Integrate application components and data sources. Debug, trace, and monitor applications. Perform repeatable deployments with containers and deployment services. Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine flexible environment. Learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. This course uses lectures, demos, and hands-on labs to show you how to use Google Cloud services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Best Practices for Application Development Code and environment management. Design and development of secure, scalable, reliable, loosely coupled application components and microservices. Continuous integration and delivery. Re-architecting applications for the cloud. Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK. Lab: Set up Google Client Libraries, Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials. Overview of Data Storage Options Overview of options to store application data. Use cases for Google Cloud Storage, Cloud Firestore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner. Best Practices for Using Cloud Firestore Best practices related to using Cloud Firestore in Datastore mode for:Queries, Built-in and composite indexes, Inserting and deleting data (batch operations),Transactions,Error handling. Bulk-loading data into Cloud Firestore by using Google Cloud Dataflow. Lab: Store application data in Cloud Datastore. Performing Operations on Cloud Storage Operations that can be performed on buckets and objects. Consistency model. Error handling. Best Practices for Using Cloud Storage Naming buckets for static websites and other uses. Naming objects (from an access distribution perspective). Performance considerations. Setting up and debugging a CORS configuration on a bucket. Lab: Store files in Cloud Storage. Handling Authentication and Authorization Cloud Identity and Access Management (IAM) roles and service accounts. User authentication by using Firebase Authentication. User authentication and authorization by using Cloud Identity-Aware Proxy. Lab: Authenticate users by using Firebase Authentication. Using Pub/Sub to Integrate Components of Your Application Topics, publishers, and subscribers. Pull and push subscriptions. Use cases for Cloud Pub/Sub. Lab: Develop a backend service to process messages in a message queue. Adding Intelligence to Your Application Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API. Using Cloud Functions for Event-Driven Processing Key concepts such as triggers, background functions, HTTP functions. Use cases. Developing and deploying functions. Logging, error reporting, and monitoring. Managing APIs with Cloud Endpoints Open API deployment configuration. Lab: Deploy an API for your application. Deploying Applications Creating and storing container images. Repeatable deployments with deployment configuration and templates. Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments. Execution Environments for Your Application Considerations for choosing an execution environment for your application or service:Google Compute Engine (GCE),Google Kubernetes Engine (GKE), App Engine flexible environment, Cloud Functions, Cloud Dataflow, Cloud Run. Lab: Deploying your application on App Engine flexible environment. Debugging, Monitoring, and Tuning Performance Application Performance Management Tools. Stackdriver Debugger. Stackdriver Error Reporting. Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting. Stackdriver Logging. Key concepts related to Stackdriver Trace and Stackdriver Monitoring. Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance.

Duration 2 Days 12 CPD hours This course is intended for Network professionals and who design, build, operate, manage, and troubleshoot software-defined networking and security, and application owners who need visibility across multi-cloud environments Overview By the end of the course, you should be able to meet the following objectives: Explain the features and architecture of vRealize Network Insight Describe the vRealize Network Insight installation processes and requirements Navigate the vRealize Network Insight GUI Describe major use cases for vRealize Network Insight and their benefits Deploy vRealize Network Insight Use vRealize Network Insight to monitor, operate, analyze, and troubleshoot the infrastructure supporting your applications This two-day, hands-on course gives you the skills to deploy and use VMware vRealize© Network Insight? to ensure an optimized, highly available, and secure infrastructure for your applications. You will learn the features, components, architecture, and benefits of vRealize Network Insight and how to use it to simplify daily operation and troubleshooting tasks. Course Introduction Introductions and course logistics Course objectives Introduction to vRealize Network Insight Identify the use cases for vRealize Network Insight Access the vRealize Network Insight Home page View vRealize Network Insight entity data Perform searches for specific entity data Create entity search queries Find and use event data vRealize Network Insight Architecture and Components Identify the components of vRealize Network Insight Describe the function of each component and how the components interact Check the health of vRealize Network Insight components vRealize Network Insight Installation Deploy vRealize Network Insight components Configure the pairing relationship between the platform VM and the collector VM Troubleshoot platform VM and collector VM configuration problems Explain how data sources export flow information Add VMware vCenter Server© to vRealize Network Insight Add a VMware NSX-T© data source to vRealize Network Insight Configure IPFIX Distinguish between the mechanisms used to scale vRealize Network Insight Select the appropriate scaling mechanism for your environment Describe how clusters are expanded Integrate VMware vRealize© Operations? with vRealize Network Insight Import a vRealize Network Insight instance into VMware vRealize© Suite Lifecycle Manager? vRealize Network Insight Use Cases Explain use cases for vRealize Network Insight Create vRealize Network Insight applications Perform application discovery Plan and optimize micro-segmentation and security for applications Explain the use of flow analytics Use flow information from physical devices in security planning Generate virtual machine path topologies between entities using flows Extract useful information from path topologies Validate NSX-T and NSX for vSphere deployments Monitor and troubleshoot NSX-T events Operations and Troubleshooting Common Issues Perform vRealize Network Insight operations by using VMware vSphere© tags Use the flow analytics dashboards to perform flow analysis Set and configure thresholds to identify aberrations in the behavior of entities Use vRealize Network Insight tools to troubleshoot common problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Network Insight: Install, Configure, Manage [v6.1] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Network Insight: Install, Configure, Manage [v6.1] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours Overview At course completion, you will be able to: Set up a company Set up and manage inventory Invoice and process payments Customize forms Create reports Track and pay sales tax Prepare payroll In this course you will learn the features in QuickBooks Pro and Premier 2022. First-time QuickBooks users will learn the basic features of the software. Experienced QuickBooks users will quickly learn the new features and functionality of QuickBooks 2022. Getting Started Starting QuickBooks Setting QuickBooks Preferences Components of the QuickBooks Operating Environment Using QuickBooks Help Identifying Common Business Terms Exiting QuickBooks Setting Up a Company Creating a QuickBooks Company Using the Chart of Accounts Working with Lists Creating Company Lists Working with the Customers & Jobs List Working with the Employees List Working with the Vendors List Working with the Item List Working with Other Lists Managing Lists Setting Up Inventory Entering Inventory Ordering Inventory Receiving Inventory Paying for Inventory Manually Adjusting Inventory Selling Your Product Creating Product Invoices Applying Credit to Invoices Emailing Invoices Setting Price Levels Creating Sales Receipts Invoicing for Services Setting Up a Service Item Changing the Invoice Format Creating a Service Invoice Editing an Invoice Voiding an Invoice Deleting an Invoice Entering Statement Charges Creating Billing Statements Automated Send Statements Processing Payments Displaying the Open Invoices Report Using the Income Tracker Receiving Payments for Invoices Making Deposits Handling Bounced Checks Working with Bank Accounts Writing a QuickBooks Check Voiding a QuickBooks Check Using Bank Account Registers Entering a Handwritten Check Transferring Funds Between Accounts Reconciling Checking Accounts Entering and Paying Bills Using QuickBooks for Accounts Payable Using the Bill Tracker Entering Bills Paying Bills Entering Vendor Credit Handling Expenses Managing Receipts Memorizing Transactions Entering a New Memorized Transaction Editing a Memorized Transaction Deleting a Memorized Transaction Grouping Memorized Transactions Using a Memorized Transaction Printing the Memorized Transaction List Customizing Forms Creating a Custom Template Modifying a Template Printing Forms Using Other QuickBooks Accounts Other QuickBooks Account Types Working with Credit Card Transactions Working with Fixed Assets Working with Long-Term Liability Accounts Using the Loan Manager Creating Reports Working with QuickReports Working with Preset Reports Sharing Reports Exporting Reports to Microsoft Excel Printing Reports Creating Graphs Creating QuickInsight Graphs Using QuickZoom with Graphs Working with the Sales Graph Customizing Graphs Printing Graphs Tracking and Paying Sales Tax Using Sales Tax in QuickBooks Setting Up Tax Rates and Agencies Indicating Who and What Gets Taxed Applying Tax to Each Sale Determining What You Owe Paying Your Tax Agencies Preparing Payroll with QuickBooks Using Payroll Tracking Setting Up for Payroll Setting Up Employee Payroll Information Setting Up a Payroll Schedule Writing a Payroll Check Printing Paycheck Stubs Tracking Your Tax Liabilities Paying Payroll Taxes Preparing Payroll Tax Form Using the EasyStep Interview Using the EasyStep Interview Using Online Banking Setting Up an Internet Connection Setting Up Bank Feeds for Accounts Viewing, Downloading, and Adding Online Transactions Creating Online Payments Transferring Funds Online Canceling Online Payments Managing Company Files Using QuickBooks in Multi-user Mode Setting Up Users and Passwords Setting a Closing Date Sharing Files with an Accountant Updating QuickBooks Backing Up and Restoring a Company File Condensing a Company File Estimating, Time Tracking, and Job Costing Creating Job Estimates Creating an Invoice from an Estimate Displaying Reports for Estimates Updating the Job Status Tracking Time Displaying Reports for Time Tracking Tracking Vehicle Mileage Displaying Vehicle Mileage Reports Displaying Other Job Reports Writing Letters Using the Letters and Envelopes Wizard Customizing Letter Templates

Branding Your Business Course Overview This comprehensive course on "Branding Your Business" delves into the essential components of creating a strong brand identity and effectively communicating it to your target audience. Throughout the course, learners will explore the importance of understanding customer perception, defining a brand’s core values, and developing a unique voice in a competitive market. By covering topics such as logo design, competition analysis, and media strategies, this course equips individuals with the knowledge needed to shape their brand's presence and make a lasting impression. Learners will leave with a clear understanding of how to differentiate their business and position themselves for success in the market. Course Description "Branding Your Business" offers an in-depth exploration of the strategies and techniques required to develop a compelling brand identity. The course covers critical areas such as audience analysis, logo development, and building recognition both internally and externally. Learners will be introduced to the nuances of branding, including how competition impacts brand positioning, the role of media, and how to create a competitive edge. The modules also touch on practical aspects of crafting an identity that resonates with the target market and utilises different channels to maximise brand awareness. By the end of the course, participants will have the ability to design a cohesive branding strategy that aligns with their business objectives and resonates with their audience. Branding Your Business Curriculum Module 01: Introduction to Branding Module 02: Let’s Talk About the Basics Module 03: Knowing the Audience Well Will Work for You in the Long Run Module 04: Logos: Yes/No, Why/Why Not Module 05: Building Outward Recognition Comes from Within Your Company Module 06: What Does the Competition Have to Do with Branding? Module 07: Now We Can Start Working on Building Your Brand Module 08: Branding Your Identity Module 09: Media: Friend or Foe Module 10: Creating a Competitive Edge Module 11: Conclusion Drawn (See full curriculum) Who is this course for? Individuals seeking to enhance their business branding knowledge. Professionals aiming to improve brand visibility and marketing strategies. Beginners with an interest in business development and marketing. Entrepreneurs looking to establish a distinct brand identity for their business. Career Path Brand Manager Marketing Specialist Business Consultant Digital Marketing Strategist Entrepreneur/Startup Owner

End of Life Care Course Overview The "End of Life Care" course offers a comprehensive foundation in providing care to individuals at the end of life. Learners will explore key aspects such as the availability of services, advanced care planning, and the goals of care. This course addresses various medical conditions, including physical and neurological illnesses, while also highlighting the importance of communication, psychosocial, and spiritual care. Upon completion, learners will have a thorough understanding of the necessary skills and knowledge to offer quality care during this sensitive time, ensuring individuals and their families receive respectful, empathetic, and professional support. Course Description This course covers a broad range of topics essential for providing quality end-of-life care. Learners will study the availability of care services, the importance of advance care planning, and the various goals of care tailored to individual needs. The curriculum includes an in-depth examination of physical and neurological illnesses, as well as the holistic assessment of care needs. Additionally, learners will focus on effective communication techniques, spiritual and psychosocial care, and legal aspects surrounding end-of-life decisions. By the end of the course, learners will be equipped with the skills to navigate sensitive end-of-life situations, ensuring compassionate care is delivered across all aspects of patient wellbeing. End of Life Care Curriculum Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of end-of-life care. Professionals aiming to specialise in palliative or hospice care. Beginners with an interest in healthcare, particularly in the field of end-of-life care. Those wanting to contribute to improving quality of life in critical care settings. Career Path Palliative Care Specialist Hospice Care Worker Care Manager in End-of-Life Settings Social Worker for End-of-Life Services Health and Social Care Advisor for Elderly and Terminally Ill Individuals

Childcare and Education Course Overview This Childcare and Education course is designed to equip learners with a solid foundation in early childhood education, focusing on key aspects of childcare, child protection, and developmental milestones. Throughout the course, learners will gain a deep understanding of how to care for children, promote healthy living, and ensure their safety in educational settings. This course offers a comprehensive insight into the early years sector, with a focus on the Early Years Foundation Stage (EYFS) framework and its impact on child development. Upon completion, learners will be prepared to contribute meaningfully to the care and education of children, ensuring they have the skills to provide quality education and a safe, nurturing environment for children to grow and thrive. Course Description The course covers a wide range of essential topics, from the basics of caring for children to understanding and implementing EYFS teaching techniques. Learners will explore subjects such as child protection, health and safety, special education needs, and the role of creativity in early childhood education. It includes an in-depth look at the EYFS framework, which guides early learning in the UK, and focuses on the importance of early years in child development. Participants will also learn about the key principles behind effective learning and development in children, preparing them for roles in childcare and education settings. By the end of the course, learners will have acquired the knowledge and skills needed to positively impact children’s education and well-being. Childcare and Education Curriculum Module 01: Caring for Children Module 02: Healthy Food, Healthy Living Module 03: Keeping Children Healthy & Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06: Introduction to EYFS Module 07: Importance of Early Years in Development Module 08: EYFS Teaching Techniques Module 09: Working as an EYFS Teacher Module 10: Promoting Learning and Development Module 11: Children Having Special Education Needs or Disabilities (See full curriculum) Who is this course for? Individuals seeking to start a career in childcare and education. Professionals aiming to advance their expertise in early childhood education. Beginners with an interest in child development and education. Those looking to gain a deeper understanding of the EYFS framework and its application. Career Path Early Years Educator Childcare Worker EYFS Teacher Nursery Manager Child Protection Officer Special Education Needs (SEN) Support Worker Teaching Assistant