A TRAUMA INFORMED APPROACH TO WORKPLACE BULLYING CASES Using a trauma informed approach to workplace bullying & harassment cases reduces the risks of adding another layer of injury. We look at how workplace trauma develops, and how it is different from other traumas, and what that means for individuals in terms of the difficulties of being able to present the facts n an investigation.
Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Overview With the ever-increasing demand for New Manager Diploma in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in New Manager Diploma may be. Learning about New Manager Diploma or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in New Manager Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on New Manager Diploma is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this New Manager Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this New Manager Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this New Manager Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of New Manager Diploma , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in New Manager Diploma , Anyone looking for a certificate of completion on doing an online training on this topic, Students of New Manager Diploma , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This New Manager Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Communication Communication 00:00 Module 2_ Leadership Skills Leadership Skills 00:00 Module 3_ Managing Change Managing Change 00:00 Module 4_ Building and Managing Teams Building and Managing Teams 00:00 Module 5_ Performance Management Performance Management 00:00 Module 6_ Time Management and Prioritization Time Management and Prioritization 00:00
ð§ Heighten Your Safety Acumen: Hazard Recognition Training! ð Are you ready to transform your approach to workplace safety and become a hazard recognition expert? Enroll in our Hazard Recognition Training, a comprehensive program meticulously designed to enhance your ability to identify, assess, and control workplace hazards. Join us on a journey where safety consciousness meets proactive risk management. ð Module 1: Introduction to Hazard Recognition Training and Assessment Commence your training with Module 1, offering a comprehensive introduction to hazard recognition training and assessment. Develop a keen understanding of the principles that form the foundation of recognizing and assessing potential workplace hazards. ð¨ Module 2: Hazard Control and Emergency Preparedness Master the art of hazard control in Module 2, focusing on emergency preparedness. Learn effective strategies to control and mitigate hazards, and enhance your preparedness to respond swiftly and efficiently during emergency situations. ð¥ Module 3: Safety Culture for Hazard Awareness and Safety Enhancement Immerse yourself in safety culture in Module 3, dedicated to fostering hazard awareness and safety enhancement. Understand the pivotal role of organizational culture in creating a safe environment and enhancing safety practices. ð£ï¸ Module 4: Effective Communication for Hazard Recognition and Safety Culture Optimize your communication skills in Module 4, focusing on effective communication for hazard recognition and safety culture. Learn to communicate safety information clearly, fostering a culture where hazard awareness is a shared responsibility. ð Module 5: Hazard Recognition in Specific Industries and Principles Tailor your recognition skills in Module 5, where you'll explore hazard recognition in specific industries and principles. Delve into industry-specific hazards, understand the principles guiding hazard recognition, and apply this knowledge to diverse workplace settings. ð Module 6: Hazard Recognition Case Studies - Training Evaluation Cap off your training with Module 6, engaging in hazard recognition case studies and evaluating your training outcomes. Apply your newfound knowledge to real-world scenarios, assess your hazard recognition proficiency, and solidify your expertise. ð Why Choose Our Hazard Recognition Training? Expert-Led Training: Learn from seasoned safety professionals with extensive experience in hazard recognition and workplace safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Holistic Approach: Address safety culture, communication, and industry-specific hazards for a comprehensive training experience. Don't let workplace hazards go unnoticed! Enroll now in the Hazard Recognition Training and empower yourself with the knowledge and skills needed to create a safer and more proactive work environment. Your journey to hazard recognition excellence begins here! ð§â¨ð Course Curriculum Module 1 Introduction to Hazard Recognition Training and Assessment Introduction to Hazard Recognition Training and Assessment 00:00 Module 2 Hazard Control and Emergency Preparedness Hazard Control and Emergency Preparedness 00:00 Module 3 Safety Culture for Hazard Awareness and Safety Enhancement Safety Culture for Hazard Awareness and Safety Enhancement 00:00 Module 4 Effective Communication for Hazard Recognition and Safety Culture Effective Communication for Hazard Recognition and Safety Culture 00:00 Module 5 Hazard Recognition in Specific Industries and Principles Hazard Recognition in Specific Industries and Principles 00:00 Module 6 Hazard Recognition Case Studies Training Evaluation Hazard Recognition Case Studies Training Evaluation 00:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Sexual harassment is a critical issue facing modern workplaces, and unfortunately, it remains pervasive. In a UK-based study, it was found that nearly one in three employees have witnessed or experienced sexual harassment in their professional settings. Our Sexual Harassment Training for Managers and Supervisors bundle is specifically designed to combat this issue, addressing everything from the fundamentals of what constitutes sexual harassment to the procedures and measures required to tackle it effectively. For any professional aiming to create a respectful and inclusive workplace environment, understanding and addressing sexual harassment is non-negotiable. This training not only equips learners with the knowledge but also the resources they need to ensure a safe, respectful, and dignified workplace for all. Enrol today to lead a safe work culture and set the gold standard for professional conduct. Learning Outcomes: Understand the foundational concepts and definitions related to sexual harassment. Differentiate between various types of sexual harassment prevalent in workplaces. Develop skills to recognise subtle and overt signs of harassment in a work environment. Gain knowledge on establishing and implementing anti-harassment policies and procedures. Learn effective strategies to address and prevent sexual harassment situations. Understand the importance and role of managers in fostering a harassment-free workplace. Why Choose Our Sexual Harassment Training for Managers and Supervisors Course: Get instant access to this Sexual Harassment Training for Managers and Supervisors course. Learn Sexual Harassment Training for Managers and Supervisors from anywhere in the world Sexual Harassment Training for Managers and Supervisors is affordable and simple to understand Sexual Harassment Training for Managers and Supervisors is entirely online, interactive lesson with voiceover audio Lifetime access to the Sexual Harassment Training for Managers and Supervisors course materials Sexual Harassment Training for Managers and Supervisors comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 course: Module 01: What is Sexual Harassment? Module 02: Types of Sexual Harassment Module 03: Recognising Sexual Harassment in the Workplace Module 04: Policies and Procedures Module 05: How to Deal with Sexual Harassment in the Workplace? Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals. Team leaders. Business owners. Managers and supervisors. Employee relations specialists. All workplace leaders. Requirements Sexual Harassment Training for Managers and Supervisors (SHWT) at QLS Level 3 No prior background or expertise is required. Career path HR Manager Compliance Officer Team Leader Department Supervisor Training Specialist Policy Developer Certificates CPDQS Accredited Certificate Digital certificate - Included Sexual Harassment in the Workplace Awareness Training for Managers and Supervisors Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Our Train the Trainer course intends to provide learners with a series of methods and techniques that can be applied to train the trainers. So get trained with this expert-designed course and utilise your learning masterfully. With this comprehensive course, you will learn about different approaches to train the trainers in an effective way. This course gives you what you need to understand the core concept of coaching and its ins and outs. This comprehensive courses on Train the Trainer will certainly meet your essential needs to become more proficient in understanding, practising and implementing effective training for trainers. This Train the Trainer Bundle Consists of the following Premium courses: Course 01: Train the Trainer - Part 1 Course 02: Train the Trainer - Part 2 Course 03: Teach Anybody Anything Course 04: Virtual Training Masterclass Course 05: Training Techniques for Beginners Course 06: Train the Trainer Recharge: The Healthy Trainer Course 07: Coaching & Mentoring Course 08: Performance Management Course 09: Motivation Skills Course 10: Goal Setting Masterclass Course 11: Working Effectively Across Cultures Course 12: Public Speaking and Presentation Skill Course Course 13: Leadership & Management Diploma Course 14: Personal and Networking Skills What will you learn from this course? Learn how to increase training adoption and happiness at your organisation. Find out key traits of the trainers that help you connect with them. Explore the training coaching process with excitement and energy. Learn how to create accountability for better instructional designers and trainers. Learn how to build transparency and trust in training and leadership. Create a powerful and practical summary of your training observations. Learn how to tailor coaching to maximise credibility. Train the trainer to handle any questions/challenges in the classroom and many more. Enrol now in Train the Trainer to advance your career, and use the premium study materials from Apex Learning. Curriculum Course 01: Train the Trainer - Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Course 02: Train the Trainer - Part 2 Introduction Keep Them Engaged Help Them Follow Along Ensure They Understand Use Effective Body Language and Tone Course 03: Teach Anybody Anything Unit 01: Discover How Adults Learn Unit 02: The Twelve Teaching Tools Course 04: Virtual Training Masterclass Welcome to Virtual Training! Open Well Teach an Engaging Lesson Virtual Training Review/Q&A Part I Ensure They Got It Maintain Credibility and Rapport Facilitate an Activity Handle Questions Manage Technical Issues Prepare Thoroughly Close Well Virtual Training Review/Q&A Part II Course 05: Training Techniques for Beginners How to Start Your Class Engage your Trainess Teach All Learners Manage The Classroom Course 06: Train the Trainer Recharge: The Healthy Trainer Welcome to Healthy Trainer Manage Yourself Manage Your Issues Manage Your Classroom Manage Your Audience Manage Your Feedback Course 07: Coaching & Mentoring Module 1: Introduction to Coaching and Mentoring Module 2: Coaching and Mentoring: Objectives & Processes Module 3: Ethical Aspects of Coaching and Mentoring Module 4: Coaching and Mentoring Models Module 5: Effective Communication Skills Module 6: Personal Skills Module 7: Management Skills Module 8: Functional Skills Course 08: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Goal Setting Masterclass Introduction to Goal Setting Masterclass Module 01: Steps to Reaching Your Goals Module 02: Why Goals Are So Important Module 03: Planning & Setting Goals Module 04: Incorporating Goals into Your Daily Life Module 05: Incorporating Goals into Your Business Module 06: Worksheets and Exercises for Goal Setting Module 07: Conclusion Course 11: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 12: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 13: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 14: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Train the Trainer - Part 1) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Train the Trainer - Part 1) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Are you looking to enhance your employees' abilities and skills in Coaching & Mentoring? If yes, then you have come to the right place. Our comprehensive Coaching & Mentoring course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Coaching & Mentoring skills. Whether your employees are new to Coaching & Mentoring or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Coaching & Mentoring course allows employees to learn at their own pace. Ongoing Support: Dedicated Coaching & Mentoring experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Coaching & Mentoring progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Coaching & Mentoring training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Coaching and Mentoring:- Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Our Coaching & Mentoring course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Coaching & Mentoring course is ideal for new professionals looking to thrive in the Coaching & Mentoring field. Requirements Enrolling in this Coaching & Mentoring course only requires a basic understanding of the English language and an internet connection. Career path Completing the Coaching & Mentoring course will enhance your employees' knowledge and confidence. Career Coach: £25,000 to £50,000 per year Mentoring Program Manager: £30,000 to £55,000 per year Corporate Trainer: £28,000 to £45,000 per year Youth Mentor: £20,000 to £35,000 per year Executive Coach: £40,000 to £70,000 per year Learning and Development Specialist: £25,000 to £45,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.
10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.