1680 Management courses in London

Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review

Essential skills for successfully treating a wide range of conditions – such as trauma, addictions, anxiety and depression – as well as making long-lasting behaviour changes and much more… Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) This has been a priceless experience. Life-changing. Brilliant, simply brilliant!COUNSELLOR / EX IT SERVICE MANAGER Why take this course Strong emotions focus and lock attention – keeping people trapped in problem behaviours. Therapeutic change cannot happen until the emotional arousal is reduced. This is why all health and welfare professionals need to know how to induce the relaxation response in their clients. Guided imagery and visualisation not only reduce emotional arousal quickly but can be used to reframe life circumstances through metaphor and to rehearse in the imagination any required changed behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’. If you want to be able to help people effectively, this is a key course to attend – guided imagery is an essential skill required for removing phobias, curing PTSD, lifting depression and overcoming addictions or self-harm, and is also useful for raising self-confidence and increasing motivation. When you become confident in using these skills, you can begin to bring patients out of the emotionally-driven trance states of a wide range of conditions such as anxiety disorders, addiction, anger, stress overload, trauma, depression, chronic pain and much more. That is why guided imagery is one of the most powerful psychotherapeutic tools available to us – and one you need in your ‘toolkit’. Fascinating way of working with clients – relaxation techniques very powerful. Extremely relevant to practice. Good techniques and strategies learnt to use with clients to help them problem solve and move forward.HEALTH VISITOR What will you learn Powerful new ways to improve treatment outcomes Training and practice in using one of the most effective psycho- therapeutic tools available for treating a wide range of emotional and physical conditions Invaluable ways to motivate people, reframe life circumstances and instigate changes in behaviour Insight into how the mind/body communication system works Greater confidence when working with a wide variety of conditions Supervised practise in generating healing trances The core skills you need to acquire for the rewind technique for treating PTSD and phobias A variety of ways to help people relax Ways to reduce pain, including in childbirth Increased understanding of trance states and their role in everyday life Effective skills for helping people improve their performance – sports, public speaking etc. The opportunity to experience relaxation, guided imagery and visualisation yourself A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable And much more Good to know The skills you will learn on this course are an essential pre-requisite for taking the The Rewind Technique – Effective treatment for trauma (PTSD) and phobias course. You will also need them for the following courses too: Brief Therapy for Stopping Addictions How to Lift Depression Overcoming Self-harm Further guided imagery techniques can be learnt and practised on our NEW workshop: Guided Imagery 2 – essential techniques Course Programme The ‘Guided imagery and visualisation for therapeutic change’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What guided imagery is and why it works 11.00am Discussion over tea/coffee 11.30am The essence of all relaxation inductions: an easy way to start 1.00pm Lunch (included) 1.45pm Why it is important to be flexible: a range of techniques 2.45pm Discussion over tea/coffee 3.00pm Guided imagery and counselling: the essential steps 4.00pm Day ends Who is this course suitable for? Anyone who wants to help people effectively and for the long-term, particularly those involved in mental and physical healthcare would benefit from attending Psychotherapists, counsellors and mental health workers – these skills are essential to have to work with a wide range of conditions and for ensuring long-term behaviour change (see list below) Trained hypnotherapists looking to extend and build on their existing skillset and understanding The information and skills taught are extremely useful for dealing with: Stress; addictions; agoraphobia; allergies; anorexia; anger; asthma; bed wetting; blood pressure; bulimia; depression; lack of confidence; chronic pain; eczema; frustration; guilt; grief; hay fever; inhibition; insomnia; irritable bowel (IBS); relationship/marital difficulties; migraine; nightmares; obsessions (OCD); pain control; panic attacks; phobias (all kinds); sexual difficulties (impotence, premature ejaculation and vaginismus); shyness; skin disorders and trauma (PTSD); flashbacks; ulcers; warts and worrying. You can also control blood pressure, stimulate the immune system, promote healing of damaged skin tissue and bones and give birth easier using guided imagery and visualisation. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Learn how you can manage your stress with your breath. bring calm, focus and energy to your daily life.

This course will provide the key to successful inventory management, by combining practical inventory control techniques with sound procurement practice, to produce a solid foundation to enable your supply chain to meet customer expectations at the lowest possible cost. PARTICIPANTS WILL LEARN HOW TO: • Understand the role of inventory in an effective supply chain. • Understand categories of stock and how to tailor stockholdings. • Learn how to utilize key concepts, variables and metrics that allow for effective management of inventory. • Understand how product demand and product lifecycle are connected to inventory management. COURSE TOPICS INCLUDE: • Demand Characteristics and the Product Life Cycle • Push and pull systems • Demand forecasting • Categorisation of stock • ABC Analysis • Economic order quantity and minimum order quantity • Safety stock and stock cover • Materials requirements planning (MRP) • Stock replenishment systems • The cost of managing stock

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Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

Develop your consultative selling skills through 6 practical modules: Define your target market Approaches that sell The Sales Interview Discovering prime buying motives How to close sales Overcoming stalls and objections In addition, learn to develop effective work habits, daily / weekly / monthl

Nowadays not only do we rely on our commercial and sales staff to hit that bottom line but we expect our engineers and project teams to play their part too - not only through their engineering and management skills but by behaving in a commercially minded way in their dealings with their counterparts in customer or supplier organisations. This means understanding, amongst other things, the issues surrounding the commencement of work ahead of contract, having a clear contract baseline, recognising the broader implications of contract change, the need for timeliness and the consequences of failing to meet the contracted timetable. This practical one-day programme has been designed specifically to give engineers, project staff and others just that understanding. The course is designed principally to provide engineers and project staff with an appreciation of contractual obligations, liabilities, rights and remedies so that they understand the implications of their actions. It is also suitable for business development staff who are negotiating contracts on behalf of the business. The main focus of the day is on creating an awareness of when a situation may have commercial implications that would harm an organisation's business interests if not recognised and handled appropriately and how taking a positive but more commercial approach to those situations can lead to a more positive outcome for the business. As well as providing an understanding of the commercial imperatives the day also focuses on specific areas affecting engineers and project staff, such as the recognition and management of change, the risks when working outside the contract and managing delays in contracts. The course identifies the different remedies that may apply according to the reasons for the delay and provides some thoughts on pushing back should such situations arise. On completion of this programme the participants will: appreciate the need for contractual controls and will have a better understanding of their relevance and how they can be applied, particularly the issues of starting work ahead of contract, implementing changes and inadvertently creating a binding contract by their behaviour; have gained an understanding of the terminology and procedural issues pertaining to contracting within a programme; and be more commercially aware and better equipped for their roles. 1 Basic contract law - bidding and contract formation Purpose of a contract Contract formation - the key elements required to create a legally binding agreement Completeness and enforceability Express and implied terms Conditions v warranties The use of, and issues arising from, standard forms of sale and purchase Use of 'subject to contract' Letters of intent Authority to commit 2 Change management Recognising changes to a contracted requirement Pricing change Implementation and management of change 3 Key contracting terms and conditions By the end of this module participants will be able to identify the key principles associated with: Pricing Getting paid and retaining payment Cashflow Delivery and acceptance Programme delaysExamining some reasons for non-performance...Customer failureContractor's failureNo fault delays ... and the consequences of non-performance: Damages claimsLiquidated damagesForce majeureContinued performance Waiver clauses and recent case law Use of best/reasonable endeavours Contract termination 4 Warranties, indemnities and liability Express and implied warranties Limiting liability 5 Protection of information Forms of intellectual property Background/foreground intellectual property Marking intellectual property Intellectual property rights Copyright Software Confidentiality agreements Internet

For Excel users. Extend the capabilities of Excel with Macros and VBA code.