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Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.
Nursing & Prescribing: Nursing & Prescribing Course Online By enrolling in this Nursing & Prescribing: Nursing & Prescribing Course, you can bring your skills and expertise to the Medical Industry and begin making a difference in people's lives. The healthcare system requires dedicated and skilled individuals, and we can coach you to become a valuable asset to any community. A Nurse Prescriber is trained to prescribe any medicine for any medical condition and can significantly improve the quality of life for many patients. Our comprehensive Nursing & Prescribing course will teach you everything you need to know to succeed in this role and gain respect for your diagnosing abilities and medicine management. This Nursing & Prescribing: Nursing & Prescribing Course aims to provide you with a thorough understanding of prescribing requirements and diagnosing illnesses, ailments, and life-threatening conditions. You'll also learn how to efficiently manage a Pharmacological area as well as how to communicate with adults and children in order to provide the appropriate medications. The Nursing & Prescribing course also discusses challenges and the future of nurse prescribing in the Healthcare industry. Main Course: Nursing & Prescribing Course Free Courses included with Nursing & Prescribing: Nursing & Prescribing Course: Along with Nursing & Prescribing Course you will get free Forensic Nursing Course Course Along with Nursing & Prescribing Course you will get free Diploma in Nurse Prescribing Course Along with Nursing & Prescribing Course you will get free Adult Nursing Training Course Special Offers Of this Nursing & Prescribing: Nursing & Prescribing Course: This Nursing & Prescribing Course includes a FREE PDF Certificate. Lifetime access to this Nursing & Prescribing Course Instant access to this Nursing & Prescribing Course 24/7 Support Available to this Nursing & Prescribing Course Nursing & Prescribing: Nursing & Prescribing Course Online A number of the units in this diploma in nursing & prescribing go into great detail concerning nurse prescribing. Throughout the nursing & prescribing programme, you will learn how to manage medications, discomfort, and mental problems. Additionally, palliative care, infection control, and pharmaceutical management are covered in this nursing & prescribing credential. Furthermore, antibiotics, pneumonia, sinusitis, and other illnesses are explained in the diploma programme in nursing & prescribing. Once you've earned your certificate in nursing & prescribing, you'll be an expert at managing difficulties and improper usage. Who is this course for? Nursing & Prescribing: Nursing & Prescribing Course Online This Nursing & Prescribing: Nursing & Prescribing Course is suitable for those who want to gain fundamental knowledge in order to start their career in nursing or the UK healthcare system. Requirements Nursing & Prescribing: Nursing & Prescribing Course Online To enrol in this Nursing & Prescribing: Nursing & Prescribing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nursing & Prescribing: Nursing & Prescribing Course. Be energetic and self-motivated to complete our Nursing & Prescribing: Nursing & Prescribing Course. Basic computer Skill is required to complete our Nursing & Prescribing: Nursing & Prescribing Course. If you want to enrol in our Nursing & Prescribing: Nursing & Prescribing Course, you must be at least 15 years old. Career path Nursing & Prescribing: Nursing & Prescribing Course Online This Nursing & Prescribing: Nursing & Prescribing Course will provide you with all of the basic skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists
Personal Development: Personal Development Online Personal development is about looking inside and trying to focus on ways to improve yourself. Personal Development: Personal Development Course increases self-awareness, identity, knowledge, and desires. Mental, Social, Spiritual, Emotional are the areas of personal development. Personal development has numerous advantages. Personal Development: Personal Development Course is not easy, but the advantages will make the effort worthwhile. This Personal Development: Personal Development Course provides you with a thorough understanding of personal development, academic and personal development, and enhances your skills for a successful professional career. Enrol our Personal Development: Personal Development Course, which is aligned with job requirements. Our instructors have designed this Personal Development: Personal Development Course with the needs of learners in mind, so you should not be hesitant to invest in it. Main Course: Level 5 Personal Development Free courses included with Level 5 Personal Development Course Course 01: Time Management Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills Special Offers of this Personal Development: Personal Development Course: This Personal Development: Personal Development Course includes a FREE PDF Certificate. Lifetime access to this Personal Development: Personal Development Course Instant access to this Personal Development: Personal Development Course 24/7 Support Available to this Personal Development: Personal Development Course [ Note: Free PDF certificate as soon as completing Personal Development: Personal Development Course] Personal Development: Personal Development Online This Personal Development: Personal Development Course consists of 12 modules. If you're interested in life coaching or looking for a Personal Development: Personal Development Course to boost your self-esteem or emotional intelligence, this is the course for you. Assessment Method of Personal Development: Personal Development After completing Personal Development: Personal Development Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Personal Development: Personal Development After completing the Personal Development: Personal Development Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Personal Development: Personal Development Online This Personal Development: Personal Development is recommended for people who want to advance in their personal and professional lives. It is also recommended that industry owners enrol their employees in this Personal and Professional Development course. Requirements Personal Development: Personal Development Online To enrol in this Personal Development: Personal Development Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Personal Development: Personal Development Course. Be energetic and self-motivated to complete our Personal Development: Personal Development Course. Basic computer Skill is required to complete our Personal Development: Personal Development Course. If you want to enrol in our Personal Development: Personal Development Course you must be at least 15 years old. Career path Personal Development: Personal Development Online After completing this Personal Development: Personal Development course, you may be able to pursue a variety of promising career opportunities, such as: Coach Mentoring Professional and personal development and many more.
Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT Professionals who will deploy and manage networks based on HPE?s ArubaOS-Switches. Overview Upon completion of this course, students will be able to: Implement spanning tree protocol and loop protections Ensure redundancy for a network?s default gateway by configuring VRRP on Aruba switches Implement and manage an VSF fabric Deploy ArubaOS switches in single-area and multi-area OSPF systems Use Internet Group Management Protocol (IGMP) to optimize forwarding of multicasts within VLANs Implement PIM-DM to route multicast traffic Establish and monitor BGP sessions between your routers and ISP routers Define ACLs and identify the criteria by which ACLs select traffic Configure ACLs on ArubaOS switches to select given traffic Implement 802.1X on ArubaOS switch ports Configure captive portal authentication on ArubaOS switches to integrate them with an Aruba ClearPass solution Configure tunneled-node on ArubaOS switches Configure ArubaOS switches to select traffic, apply the appropriate QoS marking, and place the traffic in the proper priority queues Implement DHCP snooping and ARP protection to defend networks against DHCP exploits, ARP snooping, and ARP poisoning attacks Implement the proper port security measures for various use cases Implement connection rate filtering to provide a first layer of protection against viruses and worms This course teaches students how to implement and operate enterprise-level Aruba campus switching solutions. Hand-on labs gives students experience with ArubaOS-Switches, including securing access, redundancy technologies such as Multiple Spanning Tree Protocol (MSTP), link aggregation techniques including Link Aggregation Protocol (LACP) and switch virtualization with HPE?s Virtual SwitchingFramework (VSF). Students will also learn to configure dynamic routing with Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP), network optimization via Quality of Service (QoS), IP multicast routing leveraging Protocol Independent Multicast (PIM), and protecting the network using Access Control Lists (ACLs). This course is approximately 30% lecture and 70% hands on lab exercises. Introduction to Aruba SolutionsData Link Layer Redundancy TechnologiesVirtual Router Redundancy Protocol (VRRP)Aruba Backplane Stacking and Advanced Virtual Switch Framework (VSF)Advanced Open Shortest Path First (OSPF)Internet Group Management Protocol (IGMP)Border Gateway Protocol (BGP)Access Control Lists (ACLs)MAC AuthenticationCaptive Portal and Other Guest OptionsIntegrating with Aruba Mobility SolutionsSecure Device ManagementQuality of Service (QoS)Additional Security Features Additional course details: Nexus Humans Aruba Networks - Implementing Aruba Campus Switching Solutions, Rev. 17.41 (IACSS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba Networks - Implementing Aruba Campus Switching Solutions, Rev. 17.41 (IACSS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The Do's and Don'ts of Scaling Agile At some point your organization is going to start thinking about scaling Agile. But when is the right time to do this? If you have teams that are challenged, scaling too soon will just make small problems bigger problems. There is also the challenge of deciding how to scale. There is a plethora of scaling frameworks available, each with their own advantages and disadvantages, but which one is right for you? How do you decide? This session will help you make sense of the choices, timing and elephant traps involved with scaling Agile. Key Takeaways: Understand why scaling agile is needed. Gain insight in the key challenges of scaling agile
Improve Your Business Agility with Flawless Execution Business Agility in conjunction with a commitment to Innovation is a game-changing reality in our world. Individuals who can create ideas and act on them to build new technologies and products are emerging as the new leaders in 21st Century society. Many technology companies in areas like Silicon Valley, university innovation labs, and institutes are cultivating countless innovative ideas and processes. With all this attention, innovation in the corporate business world at C-level execution is somewhat of a mystery and quite hard to define and even harder to master. As with any journey, it begins with a first step. What simple step can you take today to understand how innovation takes place and the factors that empower it, so you can optimize the conditions for future innovation in your organization? Intentional planning that has buy-in from all stakeholders provides a bridge from ideas to executable plans. This accelerates a company's ability to both create and respond to change in order to profit in a turbulent business environment.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in PUWER at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique PUWER at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the PUWER at QLS Level 3 course. Due to PUWER at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn PUWER at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The PUWER at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the PUWER at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this PUWER at QLS Level 3 course. This PUWER at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This PUWER at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in PUWER at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This PUWER at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements PUWER at QLS Level 3 No prior background or expertise is required. Career path The PUWER at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in PUWER at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in PUWER at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.