Do you experience sudden slowdowns in your computer's performance, notwithstanding when you just have maybe a couple programs running? Have you seen a slack in your web surfing, despite the fact that you have a fast broadband connection? This is most likely because spyware or adware is taxing your framework, backing things off for you while sending data you may not need to be sent to places you probably don't need it sent to. The terrible news is that this stuff is everywhere now, including coming from sites of reputable companies that you have chosen to do business with. The best news is that our PC Safety Diploma helps you to malware-proof your PC. Course Highlights Certified PC Safety Diploma is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified PC Safety Diploma into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified PC Safety Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified PC Safety Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified PC Safety Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 00:30:00 Glossary of Terms 01:00:00 Mock Exam Final Exam
In today's modern world, almost everything depends on computers, technology and Internet. So, it is important to keep data and information stored inside computers safe. Thanks to Internet, the world has become smaller and it's easier to reach people. But this has increased the amount of data leakage, hacking and unauthorised access. In order to reduce such incidents, it's essential to keep computers and Internet secure. This is where Cyber Security comes in. If you want to work as an IT specialist or Cyber Security expert, our Accredited Diploma in Cyber Security is designed just for you. You will learn about hacking, different types of malware and viruses. Besides that, you will learn how to keep computers and network secure from security breaches. This course provides you fundamental knowledge of Internet security and safety measures that initially prevents many unwanted attack to computers through internet. Course Highlights Accredited Diploma in Cyber Security is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Cyber Security into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Cyber Security Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Cyber Security is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Cyber Security is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Diploma in Cyber Security - Updated Version Introduction 00:04:00 Cyber Security Everything You Need to Know 00:10:00 Types of Cyber Attacks 00:11:00 What is Hacking and How to Prevent It 00:10:00 Types of Hackers 00:08:00 Types of Malwares and How to Recognize Them 00:10:00 How to Detect and Protect Your Business From Malware Attacks 00:09:00 How to Identify, Prevent and Recover from Crypto Jacking 00:08:00 What is Phishing and Tips to Protect from Phishing Attacks 00:07:00 How to Guard Yourself from Visiting Unsafe Websites 00:10:00 Reduce the Risk of Cyber Attacks - Top Cyber Security Practices to Prevent a breach 00:08:00 Latest Cyber Security Tools You Should Know 00:10:00 Skill Needed for Cyber Security Expert 00:09:00 Tips to Create an Ideal Budget in Covid Era 00:06:00 How Should Companies Adapt their new Security Strategy post Pandemic? 00:05:00 Accredited Diploma in Cyber Security - Old Version Introduction FREE 00:30:00 Child Safety Online FREE 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Mock Exam Mock Exam- Accredited Diploma in Cyber Security 00:20:00 Final Exam Final Exam- Accredited Diploma in Cyber Security 00:20:00
Extended Diploma in Alternative MedicineThe Medicines not commonly used for treatment can be useful Alternative medicine is a term that describes medical treatments that are used instead of traditional therapies. Some people also refer to it as 'integrative,' or 'complementary' medicine. If you are interested in alternative medicine and treatments then this course will be useful to you. The field of alternative therapy is very diverse. It encompasses practices spanning diet and exercise changes, hypnosis, chiropractic adjustment, and poking needles into a person's skin. There are plenty of popular alternative treatments such as acupuncture, chiropractic medicine, magnetic field therapy and many more. Alternative medicine can also be considered as natural healing since it does not undergo any artificial process which almost every medical prescription has gone through. This course will provide you with the chance to learn about natural healing and alternative medicine. You will learn all about holistic treatment and why there are a lot of people who choose this even though most of it has no therapeutic claims from the medical industry. Course Highlights Extended Diploma in Alternative Medicine is an award winning and the best selling course that has been given the CPD Certification. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Alternative Medicine into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Alternative Medicine Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Alternative Medicine is CPD certified. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Alternative Medicine is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Alternative Medicine - Updated Version Introduction to Alternative Medicine 00:25:00 Whole Medical Systems 00:38:00 Mind-Body Techniques 00:29:00 Biologically Based Practices 00:18:00 Manipulative and Body-Based Therapies (Part 1) 00:26:00 Manipulative and Body-Based Therapies (Part 2) 00:31:00 Energy Therapies 00:27:00 The Use and Regulations of Alternative Medicine 00:13:00 Extended Diploma in Alternative Medicine - Old Version Module 1: Natural Healing What Is Spiritual Healing? FREE 01:00:00 History of Spiritual Healing FREE 01:00:00 Altered Mental State Healing 01:00:00 Yoga 01:00:00 The Chakras 01:00:00 Conclusion 00:15:00 Module 2: Alternative Medicine What Is Nature Cure? 00:30:00 Catechism of Nature Cure 01:00:00 What Is Life? 01:00:00 The Unity of Disease and Treatment 01:00:00 The Unity of Acute Diseases 01:00:00 The Laws of Cure 01:00:00 Suppression Versus Elimination 01:00:00 Inflammation 01:00:00 The Effects of Suppression of Venereal Diseases 01:00:00 Suppressive Surgical Treatment of Tonsillitis and Enlarged Adenoids 00:30:00 Cancer 01:00:00 Women's Suffering 01:00:00 The Treatment of Acute Diseases by Natural Methods 01:00:00 The True Scope of Medicine 01:00:00 Homeopathy 01:00:00 The Diphtheria Antitoxin 01:00:00 Vaccination 01:00:00 Surgery 01:00:00 Chronic Diseases 01:00:00 Crises 01:00:00 Periodicity 01:00:00 What About The 'Chronic'? It Takes So Long 01:00:00 The Treatment of Chronic Diseases 01:00:00 Vitality 01:00:00 Natural Dietetics 01:00:00 Acid Diseases 01:00:00 Fasting 01:00:00 Hydrotherapy Treatment of Chronic Disease 01:00:00 Air and Light Baths 01:00:00 Correct Breathing 01:00:00 Physical Exercise 01:00:00 Manipulative Treatment Massage 01:00:00 Legitimate Scope and Natural Limitations of Mental and Metaphysical Healing 01:00:00 The Difference Between Functional and Organic Disease 01:00:00 The Two-fold Attitude of Mind and Soul 01:00:00 The Symphony of Life 00:30:00 The Three-fold Constitution of Man 01:00:00 Mental Therapeutics 01:00:00 How Shall We Pray? 01:00:00 Scientific Relaxation and Normal Suggestion 01:00:00 Conclusion 00:30:00 Module 3: Holistic Treatment General Holistic Health Tips 01:00:00 Vitamins and Herbs 01:00:00 Natural Food Choices 01:00:00 Skin Remedies 01:00:00 Mock Exam Mock Exam- Extended Diploma in Alternative Medicine 00:30:00 Final Exam Final Exam- Extended Diploma in Alternative Medicine 00:30:00
Building a diverse organization often means doing things differently or exploring brand-new strategies to see what starts to result in effective change. And change can sometimes come with roadblocks. Being proactive about preventing roadblocks and evaluating progress along the way can ensure that you don't get stuck or that your efforts go stale. This course identifies some of the possible roadblocks organizations face when implementing their D&I initiatives and three proven strategies to achieve D&I goals. Length: 4:14 Learning Objectives Assess personal readiness to contribute to an inclusive workplace culture, considering the importance of understanding cultural differences and fostering an environment where diverse backgrounds feel valued and respected.;Apply a practical approach to diversification by starting small, continuously improving, and learning to identify and overcome potential roadblocks in the organization's diversity initiatives.;Evaluate concerns about inclusivity in the hiring process, reflecting on questions prospective employees may ask and acquire actionable solutions to create a more inclusive work environment.
Instinctively, building a diverse workplace seems like a logical and positive goal, but focusing on the very real and tangible outcomes can help make initiatives more effective. Diversity and inclusion in a workplace are directly linked to a more robust and innovative organization, which leads to increased profits and visibility. This video outlines the specifics of how this process takes place and the many benefits of focusing on your D&I commitments. This video is great for managers, HR professionals, and anyone involved with your D&I initiatives. Length: 3:17 Learning Objectives Evaluate the strategic significance of diversity by recognizing its role in promoting innovation, enhancing global communication, and expanding skill sets within an organization.;Apply effective strategies for creating a safe and inclusive environment that encourages the sharing of diverse perspectives, resulting in innovative problem-solving.;Analyze the positive impact of diversity on financial performance and employee retention, drawing on research and case studies to understand the tangible benefits it offers to organizations.
There is perhaps more identity-related conflict than ever before, and it is becoming increasingly more public. These conflicts can create polarization in all areas of life, including the workplace, where it can lead to harmful consequences for an entire organization. And yet, instituting change on an organizational level is sometimes a challenge. This video is a great resource for helping team members understand the importance of cultural awareness and respecting the identity of others. It is a great compliment to any D&I training. Length: 2:48 Learning Objectives Analyze and identify various identity dimensions, including age, geography, gender, race, religion, social class, nationality, sexual identity, worldviews, ideologies, belief systems, core values, and narratives.;Recognize the multifaceted nature of identity-based conflicts and their impact on society, including incivility, inequality, and polarization.;Develop a heightened level of identity intelligence, enabling more self-awareness, strategic thinking, and confidence in interpersonal and professional interactions.;Explore the evolving rules and boundaries of identity-related discussions and conflicts in contemporary society.
Inclusive organizations are ones where members of the LGBTQAI+ community thrive. Providing a welcoming environment means ensuring that all employees have an understanding about respecting sexual identity. The acronym used to refer to this large segment of the population continues to grow to represent the identities of others. This video outlines the meaning behind 'LGBTQIA' and is intended to provide employees with further cultural competency. Length: 5:14 Learning Objectives Define and explain the components of the LGBTQIA+ acronym, including lesbian, gay, bisexual, transgender, queer, intersex, asexual, aromantic, agender, non-binary, and genderqueer identities.;Recognize the distinction between sexual orientation and gender identity, emphasizing the importance of respecting both aspects of an individual's identity.;Understand the significance of recognizing and supporting diverse gender and sexual identities, fostering inclusivity, and becoming an ally within the LGBTQIA+ community.
Duration 5 Days 30 CPD hours Overview By the end of the course, you should be able to meet the following objectives: List the operational challenges for rolling out and operating telco services including 5G. Identify the role of VMware Telco Cloud products in supporting telco services. Discuss the role of VMware technologies such as vSphere, NSX, and Tanzu etc. in implementing telco services. Outline the role of native tools and other VMware monitoring tools such as vRealize Operations and vRealize Log Insight in maintaining network services. Choose the VMware Telco Cloud products that meet your application requirements. Deploy a solution architecture that meet VMware best practices for delivering services using VMware Telco Cloud products. Implement and maintain VMware Telco Cloud products in a secure manner. Identify the tools and remediation pathways for maintaining the availability and performance of your applications and infrastructure using VMware Telco Cloud and vRealize Suite products. Follow specific steps to resolve application performance and availability problems Scale your VMware Telco Cloud products to meet operational requirements in line with VMware best practices. Optimize the operation of VMware Telco Cloud products to ensure SLAs are met. This five-day, hands-on training course provides the knowledge to operate and scale VMware Telco Cloud version 2.x products in a Telco cloud provider environment. In this course, you are exposed to the entire VMware Telco Cloud portfolio, and the tools and methodologies available to ensure they operate effectively. In addition, you are presented with various scenarios where you will be guided through the process of identifying, analyzing, and formulating solutions to performance and other problems. Course Introduction Introductions and course logistics Course objectives Overview of Network Transformation Reviews the technologies that enable modern networks Lists the components of modern service provider networks Outlines characteristics of modern service provider networks in meeting customer application needs Service Delivery with VMware Telco Cloud Outlines the components of the VMware Telco Cloud portfolio Reviews the role each VMware Telco Cloud product plays in delivering telco services Specifies the dependencies each product has on underlying technologies Supporting VMware Telco Cloud Service Delivery Reviews the products that implements the virtualization, management, platform, and orchestration layers Outlines the role played by other VMware products such as NSX in delivering cloud services Outline opensource integration options with VMware Telco Cloud products Securing VMware Telco Cloud Reviews security threats that affect telco services Identifies the critical telco assets that are prone to attack Outlines best practice for securing VMware Telco Cloud products and underlying technology Provides overview of appropriate security controls for VMware Telco Cloud products Assessing Service Provision Reviews tools and methodologies used to gather requirements Outlines how to assess cloud-native capabilities Documenting findings Identifying security vulnerabilities with Helm. Reviews VMware?s Customer Engagement process Capturing infrastructure requirements from TCA Designing a VMware Telco Cloud Solution Selecting appropriate deployment topology Pros and cons of design choices How a design choice might be affected by other factors such as NSX and TKG deployment, or data center architecture Outlines typical scenarios where specific products align with identified requirements Documenting a design Designing for availability Ensuring a design aligns with best practice Specifying monitoring options Implementing VMware Telco Cloud Products Review deployment options for VMware products Integrating new products with existing ones Outline post-installation tasks Adding the new products as data sources in monitoring tools such as vRealize Operations and vRealize Operations Network Insight Ensuring products meet security requirements Configuring monitoring software Outlines the xNF onboarding process in TCA Maintaining Telco Services Outlines typical administrative tasks in ensuring services are maintained Use of native and other VMware performance monitoring tools Reviewing performance data Role of SLAs in service maintenance Reviews scenarios where known behaviors indicate problems Troubleshooting Deployed Telco Services Reviews the troubleshooting tools available Using tools to gather useful data Outlines how event correlation can be used to isolate problems Using a methodology to determine the root cause of a problem Steps to identify and resolve a problem Reviews scenarios where known problems are isolated and resolution steps identified Scaling VMware Telco Cloud Products Assessing if operations are impacted by lack of resources now or will be in the future Reviews performance optimization options Identifies implications for other products if you scale VMware Telco Cloud products Reviews VMware sizing guidelines Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Telco Cloud: Day 2 Operate and Scale [V2.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Telco Cloud: Day 2 Operate and Scale [V2.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set. Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey. Key Learning Outcomes: Grasp the fundamentals and their practical applications. Cultivate the necessary skills for success in your field. Apply newfound knowledge to real-world scenarios. Develop effective solutions for relevant topics. Elevate your employability and career prospects. Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home. Why Choose Us? Learn at your own pace with 24/7 online access to course materials. Benefit from full tutor support available Monday through Friday. Acquire essential skills in the convenience of your home through informative video modules. Enjoy 24/7 assistance and advice via email and live chat. Study on your preferred device - computer, tablet, or mobile. Gain a thorough understanding of the course content. Improve professional skills and earning potential upon completion. Access lifetime course materials and expert guidance. Enjoy the convenience of online learning with flexible schedules. Why Enroll in This Course? Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives. Assessment: The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement. Career Path: Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you'll have the qualifications to pursue diverse career opportunities across various industries. Course Content Youth Work, Mental Health and Wellbeing Level 3 Diploma Module 1: Introduction to Youth Work Module 2: Understanding Youth Culture Module 3: Career as a Youth Worker Module 4: Youth Leadership and Empowerment Module 5: Youth Work and Activism Module 6: Youth Volunteering Module 7: Youth Programme Planning and Evaluation Module 8: Youth Policy and Law Module 9: Communicating with Young People Module 10: Societal Influence on Youth
Most businesses are divided into two categories, which are the product based business and the service based business. Knowing the difference will give the potential business owner a better overview of what is expected from these two very different styles. Our course helps you distinguish between these categories of business which in turn helps you decide the accompanying tools that you should choose to enhance the business experience and also to contribute positively to the ease of running the business entity. You will also learn how to do market research to choose the best service based company. Course Highlights Accredited Diploma in Service Business Synergy is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Service Business Synergy into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Service Business Synergy Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Service Business Synergy is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Service Business Synergy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Service Business Basics 00:30:00 Use Market Research To Choose The Best Service Based Company 00:30:00 Beef Up Your Marketing Skills 00:30:00 Put Together Up Your Website 01:00:00 Brainstorming Unique Advertising Ideas 00:30:00 Stay On Top Of Customer Service 00:30:00 Types Of Service Based Companies 00:30:00 Wrapping Up 00:15:00 Mock Exam Final Exam