26618 Management courses in Congleton delivered Online

Overview This training course is structured around the ISO 31000:2009 framework, principles and processes. It will also demonstrate how to develop internal control mechanisms and explain how to measure risk in terms of probability and potential impact, at the same time as ensuring that the organisation complies with increasingly strict international standards of corporate governance.

Since 1999, the Diploma in Port Management has been recognised as a leading qualification for port managers, governments, terminal operators, and port companies. Human proficiency is the most crucial factor in the effective operation of port and transport services. A successful and well-run port contributes to the economy; therefore port personnel must be apprised and updated with all the relevant innovations available.  The Port Management Diploma is ideal for port management professionals needing to build on their knowledge in order to meet their day-to-day challenges more effectively. It is designed to give you the skills to develop professionally in port administration, port and harbour management and port operations for the global maritime supply chain. This course will provide opportunities for you to thoroughly understand the role of port especially in the international trade and logistic chain as the 'economic engine' of development. Who is this course for? Port Management Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Port Management Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Featured Reviews Dave WRead More I've just completed the Port Management Diploma. I recommend this course to all management persons currently in a port role, or thinking of joining the world of Ports. The course is presented well, and easy to follow on line. The pre quiz helps you to prepare for the final assessment. Alessandra Antonella NapoliRead More This Port Management Course is well organised. The learning materials provided it is very consistent and well explained. You earn a lot of knowledge about operations and management. I loved it. Course Curriculum Port Management Module 01: Introduction to Port 00:28:00 Module 02: Legal Aspects of Port 00:20:00 Module 03: Introduction to Port Management 00:26:00 Module 04: Port Management: Planning & Performance 00:27:00 Module 05: Port Management: Safety & Security 00:18:00 Module 06: Environmental Risks & Protection 00:29:00 Module 07: Port Equipment 00:24:00 Module 08: Growth & Development of Port 00:23:00 Module 09: Cargoes and Ships 00:22:00 Module 10: Impact of Changing Ship Technology on Ports 00:23:00 Mock Exam Mock Exam - Port Management Diploma 00:20:00 Final Exam Final Exam - Port Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Managing debt doesn’t have to be a daunting maze of numbers and stress. This CPD-accredited online course takes you through the essentials of debt control in a clear, structured, and refreshingly jargon-free way. Whether you’re dealing with personal finances, advising others, or simply curious about how debt works, this course offers a firm foundation in the principles and methods of debt management — all from the comfort of your own screen. Expect a steady pace, thoughtful guidance, and a focus on clarity over complexity. You’ll explore topics such as budgeting, credit, repayments, and strategies to regain financial stability — without wading through dull theory or recycled clichés. It's designed to suit anyone wanting to make better financial decisions or support others in doing so. With self-paced learning, expert-level material, and a format that respects your time, this course offers exactly what you need to get a grip on debt — with no fluff, no fuss, and no finance degree required. Course Curriculum: Module 01: Introduction to Debt Management Module 02: Long Term and Short Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Debt Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Debt Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Debt Management - CPD Accredited training.

Level 7 Diploma Business Management Online This Level 7 Diploma Business Management course is appropriate for both eager novices and seasoned professionals. Through this Level 7 Diploma Business Management course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7 Diploma Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Free Courses Course 01 : Level 7 Business Management Course Course 02 : Level 7 Diploma in Facilities Management Course Course 03 : Level 7 Diploma in Leadership and Management Course [ Note: Free PDF certificate will provide as soon as completing the Level 7 Diploma Business Management Course] Level 7 Diploma Business Management Industry Experts Designed this Level 7 Diploma Business Management course into 13 detailed modules. Assessment Method of Level 7 Diploma Business Management After completing each module of the Level 7 Diploma Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Diploma Business Management After completing the MCQ/Assignment assessment for this Level 7 Diploma Business Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Diploma Business Management This Level 7 Diploma Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements Level 7 Diploma Business Management There are no specific requirements for this Level 7 Diploma Business Management course because it does not require any advanced knowledge or skills. Career path Level 7 Diploma Business Management The Level 7 Diploma Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***24 Hour Limited Time Flash Sale*** Construction and Safety Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Construction and Safety Management - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Construction and Safety Management - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Construction and Safety Management - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Construction and Safety Management - CPD Certified Career Bundle: Course 01: Construction Management - Level 5 Diploma Course 02: Construction Safety Management Diploma Course 03: Construction Site Planning and Managment Course 04: Construction Industry Scheme (CIS) Course 05: CDM - Construction Design and Management Course 06: Construction Project Management Course 07: WELL Building Standard Course 08: Architectural Studies Course 09: Landscape Architecture Course 10: COSHH (Control of Substances Hazardous to Health) Training Course 11: RIDDOR Training Course 12: Lone Worker Training Course 13: Ladder Safety Course 14: Asbestos Awareness & Safety Course 15: Construction Site Safety Training Course 16: Fire Safety Training Course Course 17: Advanced Electrical Safety Course 18: Revit Architecture Advanced Interior Design Training Course 19: Revit Architecture Advanced Exterior Design Course Course 20: Building Design And Construction With LEED V4.1 Course 21: Solidworks Foundation Training Course 22: Autocad Electrical Design Course 23: Quantity Surveyor Training Course 24: Building Surveyor Course 25: Land Surveying Course 26: Bricklaying Course 27: Property Management Training Course 28: Property Law Course 29: Construction Cost Estimation Diploma Course 30: Workplace First Aid Level 3 With Construction and Safety Management - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Construction and Safety Management - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Construction and Safety Management - CPD Certified? Free CPD Accredited Certificate upon completion of Construction and Safety Management - CPD Certified Get a free student ID card with Construction and Safety Management - CPD Certified Lifetime access to the Construction and Safety Management - CPD Certified course materials Get instant access to this Construction and Safety Management - CPD Certified course Learn Construction and Safety Management - CPD Certified from anywhere in the world 24/7 tutor support with the Construction and Safety Management - CPD Certified course. Start your learning journey straightaway with our Construction and Safety Management - CPD Certified Training! Construction and Safety Management - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Construction and Safety Management - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Construction and Safety Management - CPD Certified course. After passing the Construction and Safety Management - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction and Safety Management - CPD Certified course is ideal for: Students seeking mastery in Construction and Safety Management - CPD Certified Professionals seeking to enhance Construction and Safety Management - CPD Certified skills Individuals looking for a Construction and Safety Management - CPD Certified-related career. Anyone passionate about Construction and Safety Management - CPD Certified Requirements This Construction and Safety Management - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Construction and Safety Management - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Delve deep into the intricate world of 'Risk Assessment & Management' with this comprehensive course. Spread across ten engaging modules, the course elucidates the varied dimensions of risk, its evaluation, and how best to manage it, whether in an enterprise environment, financial setting, or the digital sphere. Immerse yourself in a thorough exploration, from understanding the fundamentals of risk to its real-world applications in diverse workplaces. Learning Outcomes Understand the diverse classifications and nature of risks. Acquire proficiency in the risk evaluation and analysis process. Develop expertise in applying risk assessments within professional settings. Gain insight into the comprehensive process of managing diverse risks. Recognise the advantages of employing risk management strategies in various industries. Why buy this Risk Assessment & Management course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Risk Assessment & Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Risk Assessment & Management course for? Business leaders keen on ensuring organisational stability. Finance professionals aiming to hedge against financial uncertainties. IT specialists desiring to safeguard against technological threats. Managers responsible for ensuring workplace safety and adherence to standards. Entrepreneurs aspiring to build robust and resilient business models. Prerequisites This Risk Assessment & Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Risk Assessment & Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Risk Analyst: £30,000 - £50,000 Risk Manager: £45,000 - £70,000 Enterprise Risk Consultant: £50,000 - £80,000 Financial Risk Advisor: £40,000 - £65,000 Technology Risk Specialist: £45,000 - £75,000 Operational Risk Officer: £35,000 - £60,000 Course Curriculum Module 01: Risk and Types of Risk Risk and Types of Risk 00:19:00 Module 02: The Risk Evaluation Process The Risk Evaluation Process 00:29:00 Module 03: Risk Analysis & Assessment Risk Analysis & Assessment 00:27:00 Module 04: Risk Assessment at Workplace Risk Assessment at Workplace 00:18:00 Module 05: Introduction to Risk Management Introduction to Risk Management 00:19:00 Module 06: Risk Management Process Risk Management Process 00:12:00 Module 07: Benefits of Risk Management Benefits of Risk Management 00:12:00 Module 08: Enterprise Risk Management Enterprise Risk Management 00:24:00 Module 09: Managing Financial Risks Managing Financial Risks 00:32:00 Module 10: Managing Technology Risks Managing Technology Risks 00:21:00 Assignment Assignment - Risk Assessment & Management 00:00:00

Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

PRINCE2® 6th Edition Foundation Passport: On-Demand PRINCE2® 6th edition Foundation Passport is your route to achieving the PRINCE2® Foundation certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2® 6th edition Foundation examination. This is SPOCE's award-winning online route to becoming accredited in PRINCE2® Foundation. It is a straightforward and self-paced route. This is an accredited course eligible for CPDs / PDUs and prepares you for a qualification in PRINCE2® Project Management. What You Will Learn Understand the PRINCE2® method at Foundation level. Understand the integrated elements of PRINCE2® (principles, processes, themes and tailoring to project environment). Appreciate the benefits and principles underlying a structured approach to project management. Operate effectively with colleagues and managers within a structured project management environment. Prepare for and sit the PRINCE2® Foundation exam. PRINCE2® uses a "process-based" approach to project management. There are seven processes in PRINCE2® which provide the set of activities, management products, and responsibilities required to direct, manage, and deliver a project successfully through its lifecycle. (SU) Starting up a Project (DP) Directing a Project (IP) Initiating a Project (SB) Managing a Stage Boundary (CS) Controlling a Stage (MP) Managing Product Delivery (IP) Initiating a Project (CP) Closing a Project

PRINCE2 Agile® Foundation and Practitioner Passport: On-Demand PRINCE2 Agile® Foundation and Practitioner Passport is your route to achieving the PRINCE2® Agile certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2 Agile® Foundation and Practitioner examinations. Who Should Attend Anyone currently working on Agile-based projects Individuals who wish to add Agile PM to their skills and capabilities Project Managers Team Leaders Business Analysts Technical Coordinators Project Sponsors Senior Management Prerequisites Fundamental knowledge of project management It is advised that participants attending this course have some knowledge and experience of Agile methods and project management Passing the Foundation exam is required before sitting the Practitioner exam. The DSDM Atern Foundation and Advanced Practitioner certificates are also acceptable prerequisites for the practitioner exam. Getting Started Fundamentals and the Philosophy Principles Preparation Lifecycle and Products Team Structures Roles and Responsibilities Communication MoSCoW and Timeboxing Lifecycle Configuration Estimation and Measurement Quality and Maintainability Planning, Control, and Risk Implementing AgilePM® Examination Approaches