3114 Management courses in Bootle delivered Live Online

Learn the key skills to become a Manager in an organisation. How can you get the best from your new team. Course overview Duration: 2 days (13 hours)  This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team. Objectives  State the key roles and responsibilities of a people manager Use your time effectively to plan and prioritise your own and the work of others for expedient results Set objectives that engage those reporting to you Delegate tasks effectively that motivate the individuals you delegate to Appreciate how to deal with both good and under-performance Adopt the most appropriate leadership style Manage the team through its natural development and through times of change Add value to meetings you attend and chair Content Roles and Responsibilities Understanding your roles and responsibilities for people management Management vs Leadership Action Centred Leadership Managing Workloads How to prioritise the management of tasks, the individuals and the team Objective setting – how to set objectives and how to engage individuals in their objectives Practical application on prioritisation and objective setting Managing Individuals Delegating tasks and work effectively Understanding motivation and how best to motivate individuals Managing performance – the Skill/Will matrix How to manage good performers Dealing with under-performance Goleman’s 6 Leadership styles Choosing the appropriate leadership style for the right person and situation Managing the Team Understanding team roles and dynamics How to manage the team as it develops Team learning and development Managing teams through times of change Tips and techniques for focused meetings

Course Overview: COPD Update Day for Primary Care Practitioners Join us for a comprehensive and enriching COPD Update Day, specifically designed for Registered Healthcare Professionals who are currently practicing in the field of Chronic Obstructive Pulmonary Disease (COPD). This course aims to enhance your existing knowledge and skills, keeping you up-to-date with the latest developments in COPD management. During this informative day, you will delve into the essentials of COPD, starting from its fundamental definition and diagnostic criteria to the latest investigative approaches. The course will cover both non-pharmacological and pharmacological management strategies, with a special emphasis on practical inhaler techniques. We will also explore the current GOLD & NICE Guidelines, discussing their implications and practical applications in clinical practice. A significant focus will be on the management of exacerbations and lung attacks, including strategies for prevention and effective management techniques, with a particular emphasis on patient self-management. Understanding the complexities and care requirements of end-stage COPD will also be a key aspect of this course. The day will conclude with interactive case studies, allowing you to apply your refreshed knowledge in real-world scenarios, encouraging the sharing of experiences and best practices among your peers. This course offers a dynamic and supportive environment for professionals seeking to refine their approach to COPD care, combining theoretical learning with practical application Learning Outcomes: Defining and Diagnosing COPD Review and update the definition and understanding of Chronic Obstructive Pulmonary Disease (COPD). Refresh knowledge on diagnostic criteria and investigations for COPD. Non-Pharmacological Management Explore various non-pharmacological approaches to managing COPD. Guidelines and Best Practices Delve into the GOLD & NICE Guidelines and their practical applications in COPD management. Pharmacology and Inhaler Techniques Update knowledge on pharmacological treatments for COPD. Master inhaler techniques and understand their critical role in COPD management. Lung Attacks and Exacerbation Management Learn strategies to reduce the risk of lung attacks/exacerbations. Discuss management techniques for exacerbations, including patient self-management. Managing End-Stage Disease Understand the complexities of managing end-stage COPD. Focus on palliative care and improving quality of life for patients with advanced COPD. Case Studies and Practical Application Apply knowledge through interactive case studies. Encourage sharing of experiences and best practices among participants. This COPD Update Day ensures that seasoned primary care practitioners remain up-to-date with the latest advancements in COPD management, fostering an environment of continuous learning, collaboration, and patient-centered care.

Getting Started The MBA in Educational Leadership and Management programme is a dynamic educational offering that aims to equip future educational leaders with essential skills. This programme is designed for individuals with a Postgraduate (Level 7) Diploma in Educational Management and Leadership or equivalent. This programme places a strong emphasis on effective leadership, educational policy, and management within a variety of educational settings. Graduates from this programme emerge well-prepared to take on leadership roles within academic institutions and drive positive changes in the field of education. The MBA in Educational Leadership and Management empower educators and education professionals with advanced knowledge and skills in leadership and management. This programme presents an excellent opportunity for individuals with a relevant postgraduate diploma or an equivalent qualification to "top up" their credentials to earn a full MBA degree. Throughout this programme, students engage deeply with the intricacies of educational leadership and management, gaining valuable insights into the latest theories, practices, and strategies relevant to the educational sector. The curriculum strongly focuses on critical areas such as leadership theory, organisational management, policy development, and educational change management. The programme provides students with the tools needed to address the complex challenges that educational organisations face today, ultimately enhancing the quality of education. This MBA in Educational Leadership and Management enhances career prospects and actively contributes to improving educational systems. The MBA in Educational Leadership and Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicant with significant years of experience despite not having formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. A good command of English (IELTS 6.0 or equivalent). A Postgraduate (Level 7) Diploma in Educational Management and Leadership or equivalent. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA in Educational Leadership and Management Top-Up Programme Structure Developing Effective Management Systems Dissertation (Major Project) Delivery Methods The MBA in Educational Leadership and Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Scrum Product Owner Exam Prep: In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project

Wireshark 101 training course description Wireshark is a free network protocol analyser. This hands-on course focuses on troubleshooting networks using the Wireshark protocol analyser. The course concentrates on the product and students will gain from the most from this course only if they already have a sound knowledge of the TCP/IP protocols What will you learn Download and install Wireshark. Capture and analyse packets with Wireshark. Configure capture and display filters. Customise Wireshark. Troubleshoot networks using Wireshark. Wireshark 101 training course details Who will benefit: Technical staff looking after networks. Prerequisites: TCP/IP Foundation for engineers Duration 2 days Wireshark 101 training course contents What is Wireshark? Protocol analysers, Wireshark features, versions, troubleshooting techniques with Wireshark. Installing Wireshark Downloading Wireshark, UNIX issues, Microsoft issues, the role of winpcap, promiscuous mode, installing Wireshark. Wireshark documentation and help. Hands on Downloading and installing Wireshark. Capturing traffic Starting and stopping basic packet captures, the packet list pane, packet details pane, packet bytes pane, interfaces, using Wireshark in a switched architecture. Hands on Capturing packets with Wireshark. Troubleshooting networks with Wireshark Common packet flows. Hands on Analysing a variety of problems with Wireshark. Capture filters Capture filter expressions, capture filter examples (host, port, network, protocol), primitives, combining primitives, payload matching. Hands on Configuring capture filters. Working with captured packets Live packet capture, saving to a file, capture file formats, reading capture files from other analysers, merging capture files, finding packets, going to a specific packet, display filters, display filter expressions. Hands on Saving captured data, configuring display filters. Analysis and statistics with Wireshark Enabling/disabling protocols, user specified decodes, following TCP streams, protocol statistics, conversation lists, endpoint lists, I/O graphs, protocol specific statistics. Hands on Using the analysis and statistics menus. Command line tools Tshark, capinfos, editcap, mergecap, text2pcap, idl2eth. Hands on Using tshark. Advanced issues 802.11 issues, management frames, monitor mode, packet reassembling, name resolution, customising Wireshark. Hands on Customising name resolution.

Data dashboards provide key information to stakeholders so that they can make informed decisions. While there are plenty of software solutions for building these essential data products, there is much less guidance on how to design dashboards to meet the diverse needs of users.  This course is for anyone who is building or implementing dashboards, and wants to know more about design principles and best practice. You could be using business intelligence software (such as Power BI or Tableau), or implementing bespoke solutions.  The course will give your team the ability to evaluate user needs and levels of understanding, make informed decisions about chart selections, and make effective use of interactivity dynamic data.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content  Session 1: Data with a purpose Understanding the different types of dashboard. Information overload and other common dashboard pitfalls. Assessing user needs and levels of data fluency. Session 2: Planning a dashboard Assessing diverse user needs and levels of data fluency. Taking a User Experience (UX) approach to design and navigation. Applying an interative and collaborative approach to onboarding. Session 3: Graphs, charts and dials  Understanding how graphical perception informs chart choices. Making intelligent design choices to help users explore. Design principles for layout and navigation. Session 4: Using interactivity  Making effective use of filters to slice and dice data sets. Using layers of information to enable drilldown data exploration. Complenting dashboards with automated alerts and queries. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “Alan was great to work with, he took us through the concepts behind data visualisation which means our team is now equipped for the future. He has a wide range of experience across the topic that is delivered in a clear, concise and friendly manner. We look forward to working with Alan again in the future.” John Masterson | Chief Product Officer | ImproveWell

Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated.  Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do.  This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public.  You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives  Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story  Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going  Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov

Course Description:These two days are dedicated to nurses and other allied healthcare professionals (AHPs) who are either new to or revisiting the realm of minor illness assessment and treatment. The course progression is designed to take you from foundational knowledge to more confident and adept management of patients, encompassing both adults and children.Course Details:Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: What constitutes a 'Good Consultation?'- 10:00 AM: Fever and Flu Like Illness- 10:45 AM: Coffee break- 11:00 AM: Respiratory Tract Infections (including breath sounds)- 13:00 PM: Lunch break- 14:00 PM: Case Studies- 14:30 PM: Urinary Tract Infections (UTIs)- 14:30 PM: Ears, Nose, and Throat conditions- 15:00 PM: Abdominal Pain- 15:30 PM: Action plan, evaluation, and resources- 15:45 PM: CloseDay Two:- 09:15 AM: Coffee and registration- 09:30 AM: Review of work from day 1 - any feedback/questions?- 09:45 AM: Head, Neck, and Back Pain- 10:30 AM: Eye Infections- 10:45 AM: Coffee break- 11:00 AM: Mental Health (low mood)- 13:00 PM: Lunch break- 13:45 PM: Rashes- 14:30 PM: Minor Injuries- 16:00 PM: Case Studies, Action plan, evaluation, and resources - next steps?- 16:15 PM: CloseLearning Outcomes:- How to conduct an effective consultation.- Enhanced understanding of diagnosing and treating specific minor illnesses.- Expanded knowledge of medicine management, including when and what to prescribe.- Understanding when to initiate tests for better illness management.- Ability to discuss the patient's options and proposed management plan effectively.- Knowing when to refer a patient to another health professional.- Encouraging discussions about relevant practice problems and their solutions.- Appreciating the importance of ongoing professional development.

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.  As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance. This course will cover the following to assist support staff in understanding the fundamental aspects of AML. The basics of what AML is In scope / not in scope work for AML POCA / TA PCPs - CDD & EDD Clients Risks – what could raise a risk? Reporting to the MLRO / MLCO Tipping off Target Audience The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and individuals who would like to increase their skill in leading and planning meetings. Overview Upon successful completion of this course, participants will have the basic tools needed to initiate and manage meetings that will engage attendees and leave a positive and lasting impression. In this course, participants will learn the needed skills in planning and implementing a successful meeting. Getting Started Workshop Objectives Action Plan Planning and Preparing (1) Identifying the Participants Choosing the Time and Place Creating the Agenda Practical Illustration Planning and Preparing (2) Gathering Materials Sending Invitations Making Logistical Arrangements Practical Illustration Setting Up the Meeting Space The Basic Essentials The Extra Touches Choosing a Physical Arrangement Practical Illustration Electronic Options Overview of Choices Available Things to Consider Making a Final Decision Practical Illustration Meeting Roles and Responsibilities The Chairperson The Minute-taker The Attendees Variations for Large and Small Meetings Practical Illustration Chairing a Meeting (1) Keeping the Meeting on Track Dealing with Overtime Holding Participants Accountable Practical Illustration Chairing a Meeting (2) Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Dealing With Disruptions Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Taking Minutes What are Minutes? What do I Record? A Take-Home Template Practical Illustration Making the Most of Your Meeting The Minute Meeting Using Games Giving Prizes Simple Magic Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Meeting Management Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Meeting Management Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.