18 Magic courses in Poole

See how plastic bottle tops are remelted into beautiful objects!

Our suite of modules are based around helping the customer to buy and enabling salespeople to maximise their conversations with their customers.

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.

This very practical workshop has a simple objective: to help you prepare, design and deliver memorable and high-quality presentations. This programme will help you: Use a proven, structured tool-kit when designing and developing presentations Benefit from short cuts and best practice when designing and using Powerpoint presentations Select the right information, examples, exercises and activities - and use them well Prepare and structure a presentation or session appropriate to the audience, and to best achieve your objectives Maintain audience or group interest Develop and practise presentation skills to improve your voice tone, speech power and body language Use practical methods to control nerves and anxiety - develop higher levels of confidence and credibility Command a room, hold attention and create a high impact 1 Introduction Personal objectives Key messages and learning objectives of the workshop 2 Presentation skills What does good look like? Exercise: Characteristics of high/low impact presentations Presenting yourself as a 'winner' The energy / attitude model Exercise: Being a winner 3 Preparation skills - eight steps to preparing a great presentation, plus Powerpoint tips •The magic circle• How to 'assume the role' when presenting• The eight steps• Step 1 - develop your objectives- The five questions that you must answer before preparing your presentation- Defining your objectives and outcomes- Creating a first draft- Step 1 exercise• Step 2 - analyse your audience- Doing your homework: audience, event, venue- Developing a pre-event check-list- Methods and means for researching your audience- Step 2 exercise• Steps 3 and 4 - structure the main body of your presentation and state the main ideas- Ways to structure your presentation for maximum impact- Balancing and managing content and topics- Organising your information: 6 options and methods- Your 'one main point' and creating a 30-second summary- Steps 3 and 4 exercises• Step 5 - decide on supporting information, using the toolkit- Making your case convincing: ways to support your claims- Selecting and using relevant and interesting examples- Quotes, case studies and printed material- Presenting statistics, tables and graphs- Ways of maintaining visual interest- Transitions and links, creating a 'golden thread'- Step 5 exercise: Creating compelling stories and anecdotes4• Step 6 - create an effective 'opening'- Claiming the stage and creating a good first impression- The three most powerful ways of opening a presentation- The five elements of a strong opening- Step 6 exercise: Participants work individually to prepare an opening, focusing onpersonal introduction, and then deliver to the group, with structured feedback• Step 7 - develop transitions- Step 7 exercise / examples• Step 8 - create an effective close- Signalling and sign-posting; the importance of, and how to do it effectively- Five ways to close a presentation successfully- Step 8 exercise / examples• Presentation design and Powerpoint- An interactive review of participants' own real-life past presentations and advanced tipsand techniques on using Powerpoint effectively 4 Facilitation skills The three main types of group activity - triads, teams and main group How to select the right activity, define the objectives, set it up and run the debrief Using energisers - with examples Exercise: Dealing with 'difficult' behaviours Exercise: Working in triads, design and deliver 5 Tips and tricks: presentation and facilitation 10 reasons why facilitation fails Five golden rules for success Defining the session goals and the facilitation plan Open and closed questions - why and when to use Using a 'car park' to manage unresolved issues Using AV aids - tips and tricks Exercises: Including participants working in pairs to prepare a short section form of one of their own presentations 6 Putting it all together Summary of key learning points Action plan

Commission an original, traditional and quirky Portrait in oils, acrylics or digital sketches

Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication

We explore digital assets to identify business requirements, thoroughly understand business needs, and implement appropriate strategies accordingly. Through thorough market research and competitor analysis, we will craft a customized strategy to elevate your business’s marketing performance on search engines.

Refund Policy About this event 1 hour 30 minutes Mobile eTicket Full Moon Candle Lit Sound Journey & Gong Bath. FRIDAY 4th of August 7.30pm - 9.00pm Come and join us for a deeply meditative and immersive sound journey and gong bath experience with Robin Freeman. These sessions provide a safe space where you can come to relax, unwind, and just let go… An opportunity for self-healing, and for restoration of mind, body, and soul. Every session is a unique experience, and each week we work with different themes, directions, and intentions. As this particular session falls within the magical full moon phase, we will be focusing upon this. The full moon is a perfect opportunity to let go of anything that no longer serves us. It is a time for release. Together we can let go of any unwanted burdens that we are carrying, to make way for exciting new opportunities and experiences to emerge. ABOUT MY SOUND JOURNEY & GONG BATH SESSIONS. I work with a wide variety of healing instruments and tools that have been very carefully selected from many different countries around the world. When combined, these can directly and positively affect mood, brain waves, the nervous system, and body chemistry, with fantastic and profound results. The sounds and vibrations that are created in these sessions stimulate the body to recreate its own harmonic frequency and help produce the alpha waves that are present within our brains whilst in a state of deep relaxation. All you need to do is come along, lay down, and relax, as I guide you along a deeply meditative journey. These sessions can help with issues such as stress, anxiety, sleep disorders, depression, digestion, chakra realignment and energy flow. They also create a perfect opportunity to set new intentions or release any burdens that you no longer wish to carry. The average Human being consists of approximately 60 – 70% water. Water serves to conduct sound waves. During a sound journey these sound waves and vibrations create ripples that gently reverberate over and over. These circulate around and through-out the entire body to calm, relax and soothe. As a result of this it is common for the heart rate to slow down, the blood pressure to drop, and the breath to become calm, peaceful, and return to its natural rhythm. Once the session ends, it is common for attendees to feel very relaxed and then enjoy a lovely deep sleep that night, followed by a feeling of refreshment once you awaken the next day. During these sessions I use several very special gongs. These have been carefully chosen and induce a holistic resonance in the body and a spontaneous meditative state in the mind, resulting in a sense of expanded awareness and wholeness. This is both restorative and healing. It is just what our body, mind and soul needs to restore, refresh and revitalise. VENUE. Namrata Yoga Studio (Inside the large Bad Hand Coffee building), 7 Norwich Road, Bournemouth , BH2 5QZ. (Google maps). Come along and enjoy a warm welcome within our beautifully warm, cosy, candle lit venue, and treat yourself to some well-deserved 'you time'. ADVANCED BOOKING IS ESSENTIAL. IMPORTANT DETAILS. *** Please arrive by 7.25pm (just 5 minutes before we are due to begin). This is when we open our doors to welcome everyone in. Please try to avoid arriving excessively early as you will have to wait outside until the doors open. This is because we will be busy preparing the venue for the session and are unable to let anyone inside until we are ready. Once we start our session at 7.30pm the door must be closed and locked to prevent any disturbances. We are unable to let people enter after the session has begun. This is only fair to everyone already inside. Thank-you for understanding. *** WHAT TO BRING. Comfy clothing, a pillow or something nice and comfy to rest your head upon, and some water to drink. You are also welcomed to bring anything else with you so that you are as comfortable as possible during our session. We provide yoga mats, blankets, and weighted eye masks for everyone attending. Please feel free to bring an extra yoga mat or blanket to lay on top of if you would like some extra comfort (we do supply yoga mats, but you are welcome to bring your own along too if you like). It is important that you are as comfortable as possible during this session, so please do feel free to bring whatever you need. Anyone who is unable to lay at floor level is welcome to bring a folding recliner chair or similar. ADVISORY INFORMATION & DISCLAIMER. - Gong baths are not advised for pregnant women during the first trimester. - It is not advised to attend if you have ever had a stroke. - It is not advised to attend if you have any psychological or psychiatric conditions. - It is not advised to attend if you have ever had brain injuries or brain surgery. - It is not advised to attend if you suffer from severe osteoporosis. - Please do not attend if you are under the influence of any recreational or psychoactive drugs or alcohol. - We will be laying on yoga mats placed on the floor, so if you want any extra comfort, please do feel free to bring your own yoga mat or anything else to double up with (or anything else that is soft that you would like to lay upon). - If you are unable to lay upon a yoga mat at floor level, you are welcome to bring a reclining camping chair or similar. - It is advised to bring a pillow or comfortable cushion to rest your head upon, a blanket, and some water to drink. Bring whatever you need for maximum comfort during the session. - It is advised to wear comfortable clothing. - If in any doubt about attending these sessions, please consult your doctor or health care professional in advance.. - We do not accept any legal responsibility for any personal injury or other loss arising from the attendance of this session and the use of sound healing, Gongs, vocal or any other form of instrument being used by ourselves. If you have reason to believe that these objects and the sounds that they make may cause any discomfort, pain, or injury, please do not attend. By attending this session you agree to have understood the information provided to you. By attending this session you hereby release the listed business (Sacred Sound Healing and Robin Freeman) from any and all liability, negligence, or any other claims arising from or in any way connected with your participation. REFUNDS & CANCELLATIONS. We are unable to offer a refund for your booking or transfer it to an alternative date unless you contact us via email at least 48hrs prior to the event date. Email: info@sacredsoundhealing.co.uk If you are unable to attend, you are welcome to pass your booking on to someone else. Please ask this person to notify us that this has happened when they arrive.