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1215 Listening courses

Professional Psychotherapist Training

By iStudy UK

The Professional Psychotherapist Training course is designed for the people who want to start counselling as their profession or want to know more about psychotherapy. In this course, you will gain a basic understanding of the theoretical knowledge about psychotherapy and learn to do psychoanalysis of a person. Psychotherapy refers to the treatment of mental disorders by psychological rather than medical means. At first, the course introduces you to various mental and psychiatric disorders. Then you will be presented with various psychotherapeutic approaches and methods. You will learn about anxiety, mental depression, schizophrenia, eating disorders, gender identity disorders, and more. The course helps you to find out the symptoms of these disorders. Next, the course discusses person-centred therapy and psychoanalysis, Gestalt therapy, Existential therapy, etc. Finally, you will know how to work as a psychotherapist and give treatment to your clients online and offline. What Will I Learn? Have theoretical knowledge on providing psychotherapy Being aware of psychotherapeutic approaches and types Understand various types of mental health disorders Have a knowledge on opening private practice and advertising Requirements Interest in Psychology and/or Psychotherapy Interest in working with people at a 'therapy' level Module: 01 About the Instructor FREE 00:05:00 About the Course 00:04:00 What is 'Psychotherapy'? 00:09:00 Difference between 'Counselling' and 'Psychotherapy 00:10:00 Who needs psychotherapy? 00:09:00 Setting up therapeutic environment 00:08:00 Listening Skills & Listening Stages 00:09:00 Module: 02 Establishing positive therapeutic relationship 00:10:00 Stress - and Anger management FREE 00:13:00 Person-Centred Therapy 00:10:00 Psychodynamic Therapy & Psychoanalysis 00:11:00 Gestalt Therapy 00:13:00 Existential Psychotherapy 00:09:00 Individual Psychotherapy 00:06:00 Module: 03 Group sessions (workshops) 00:11:00 Couple psychotherapy 00:10:00 Online (Skype) Therapy 00:10:00 Psychotherapy for Depression 00:09:00 Psychotherapy for Anxiety disorders 00:07:00 Psychotherapy for Schizophrenia 00:10:00 Gender Identity Disorder (Gender Dysphoria) 00:10:00 Module: 04 Psychotherapy for Eating Disorders 00:09:00 Suicidal thinking & talking 00:10:00 Self harm cases 00:10:00 How to set up own practice 00:08:00 Relationship breakdown 00:09:00 Where to advertise own services 00:10:00 Registration & Accreditation 00:08:00 Thank you & Good Bye! 00:03:00 Course Certification

Professional Psychotherapist Training
Delivered Online On Demand4 hours 20 minutes
£25

Customer Service Representative

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Representative
Delivered Online On Demand5 hours 29 minutes
£25

Handling Difficult Customers

4.8(9)

By Skill Up

Vanquish a noteworthy customer dealing skill set that will take you to places in the industry. Learn how

Handling Difficult Customers
Delivered Online On Demand1 hour 6 minutes
£25

Customer Management Training

4.7(26)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12

B1 English for TFL PCO

By Canary Wharf Academy

Course Description: Prepare for your PCO (Private Hire Driver) licence application with our comprehensive B1 English and Safety, Equality, and Regulatory Understanding (SERU) training. This course is essential for meeting the English language and regulatory requirements of Transport for London (TfL). Module Covered: Our training covers the following modules: Writing Reading Listening Speaking TfL Requirements: Transport for London mandates that all new PCO licence applicants and existing drivers renewing their licence must demonstrate B1 English language proficiency. Additionally, candidates must understand safety, equality, and regulatory matters (SERU). Training Details: Fees: Our special price is £150, covering all costs with no hidden charges. Secure your spot with a £50 deposit, and pay the remaining £100 on the training day. Duration: We offer weekday and weekend training sessions across Greater London. The training typically spans one day, with additional sessions available upon request. Group discounts are available, and you can choose your preferred dates. How to Book: Book your course conveniently through various methods: Online: Use PayPal, debit/credit card Offline: Invoice, bank transfer Contact us: Call our dedicated team or visit our office for assistance. Booking confirmation will be promptly emailed to you. Assistance Available: For any queries or assistance, don't hesitate to contact our friendly staff via phone or email. We're here to support you throughout your training journey. Contact us today for guidance and assistance.

B1 English for TFL PCO
Delivered In-PersonFlexible Dates
£150

Java AWT Programming Project

By Course Cloud

Course Overview Learn how to be a professional coder and construct any kind of GUI application for commercial or personal use with this introductory Java AWT Programming Project course. Java has the best built-in support functions for GUI programming, and AWT (Abstract Window Toolkit) allows for the speedy construction of window-based applications. Using the knowledge gained here, you will be able to master one of the most powerful programming languages ​​in current use and apply those principles to other forms of coding and design. This Java Programming tutorial contains ten sections of easy-to-understand information that will take you from being a programming novice to a coding completist. You will be taught the basic principles of Java before being shown how to create menu bars, mouse listening events, and checkbox groups. This all leads to you constructing a practical calendar application to demonstrate your gained programming abilities. By mastering Java, you will open new doors in the IT industry and increase your career potential in a computing career. This best selling Java AWT Programming Project has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Java AWT Programming Project is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Java AWT Programming Project is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Java AWT Programming Project is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Java AWT Programming Project, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Java AWT Programming Project will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Java AWT Programming Project to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Java AWT Programming Project
Delivered Online On Demand
£319

PEER MEDIATION

By Inclusive Solutions

Peer mediation is an approach to impacting on conflict resolution and bullying in primary and secondary schools by training pupils to be mediators or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. In this workshop participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Peer Mediation Training Guide Online Course now available via Teachable Platform – Peer Mediation Learn at your own pace… lots of text and video support Course Category Peer Support Description Peer mediation or peer counselling is an approach to impacting on bullying in primary and secondary schools by training pupils to be ‘Peer Mediators’ or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. We can provide training for staff or direct training with students across the age range – typically delivered over 6 short high impact, interactive learning workshops. For staff training, participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials Thank you for the course – I really enjoyed it Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Year 5 or Year 10 pupils Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions : What do you do with major bullying problems in school? Practically how do we go about recruiting and training pupils as counsellors? Will pupils be hurt if we involve them with bullies? Key Themes covered within the direct student training as well as in the staff development sessions- include: Issues of Confidentiality Welcoming your ‘client’ Using active listening skills Using Open and Closed Questions to enable your client to tell you his or her story How to reflect back feelings and how to check you have understood what the client has told you Exploring options for resolving the bullying issue with your client This video gives a brief taster of the work in a Nottingham Primary school. If you liked this course you may well like: PEER SUPPORT AS AN ANTI-BULLYING STRATEGY AT LOCAL AUTHORITY LEVEL

PEER MEDIATION
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

Life Coaching

4.8(9)

By Skill Up

Unlock your potential as a Life Coach through our comprehensive course. Develop skills in goal setting, effective communication, and empowering others to thrive.

Life Coaching
Delivered Online On Demand7 hours 26 minutes
£25

Open Mental Health Skills for Managers

5.0(2)

By Changing Minds Training

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.

Open Mental Health Skills for Managers
Delivered OnlineFlexible Dates
£150

As an organisation that takes seriously the wellbeing of our clients and recognises the significant stresses that leadership and management roles place on those that hold those positions - as well as the general mental health crisis faced across the UK - Leadership Management International (UK) have partnered with the excellent Mindcare Training to promote this Mental Health First Aider course run by Mindcare Director, Louise Larkum.

Mental Health First Aider
Delivered OnlineFlexible Dates
£360