1807 Listening courses

Overview Corporate & Strategic Communication Skills for Managers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Corporate & Strategic Communication Skills for Managers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Basic Communication Skills Definition Of Communication 00:03:00 Elements Of Communication 00:04:00 Communication Styles 00:03:00 Steps In Communication Process 00:01:00 Step 1 Of Communication Process 00:02:00 Step 1 Explained - Goal And Preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 Of Communication Process 00:04:00 Characteristics Of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language And Signals 00:03:00 Third Step In Communication - Seeing Feedback 00:04:00 Listening Skills - Listen With Compassion 00:04:00 Listening Skills - Meaning Of Paraphrasing 00:02:00 Ways To Improve Communication And Knowledge Check 00:05:00 Increase Effectiveness Of Communication 00:08:00 8 Guidelines For Giving Praise And Feedback 00:05:00 Additional Tips For Effective Communications 00:09:00 Section 02: Communication In Organisations & Strategic Communications Communication Requirements In Business 00:08:00 Skills Required In Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason Why Communication Fails 00:03:00 Communication Channels And Their Problems 00:06:00 Indications Of Incompetent Communication 00:06:00 Other Reasons For Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication In Public Communication 00:09:00 Resources And Audience For Strategic Public Communication 00:07:00 Source Of Strategic Communication 00:05:00 Strategic Communication - Summary Of Three Models 00:12:00 Strategic Communication - Guidelines For Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation And Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication And PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management And Issue Advocacy 00:06:00 External Communication - Risk And Crisis Communication 00:10:00 Case Study On Corporate Strategic Communication 00:09:00 Section 03: How To Make Strategic Communication Plans What Is Strategy? 00:06:00 What Is Communication Strategy? 00:05:00 When Communication Strategy Is Required 00:04:00 Why Communication Strategy Is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals And Identify Audience 00:08:00 Catagorise Your Audience To Help Draft Right Message 00:04:00 Drafting Message To Cater Your Audience 00:04:00 Channels And Timing Of Communication 00:05:00 Resources Risk And Evaluation Of Communication Strategy 00:04:00 Summary Of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference Between Strategic And Tactical Communication 00:03:00 Traditional Planning And Why Refreshed Approached 00:05:00 Change Management - What Are Concerns? 00:03:00 Refreshed Approach To Communication Planning 00:07:00 Possible Problems In Communication Plan, Success Measurement 00:06:00 Measure, Feedback And Manage Cynics 00:03:00 Social Aspects Of Communication Strategy 00:12:00 Additional Planning On Social Aspects Of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How To Succeed In Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements Of Group Communication And Types Of Group 00:08:00 Advantages And Disadvantages Of Group Discussion 00:08:00 How To Prepare For Group Discussion 00:07:00 Practice For Group Discussion And Other Aspects 00:08:00 Dos And Don't Group Discussion 00:08:00 Section 05: Communication Skills For Conflict Resolution Summary Of Previous Class 00:05:00 What Is Conflict - Class Discussion? 00:07:00 Communication In Conflict 00:08:00 Meaning Of Positive Intent In Difficult Situations 00:09:00 Positive Intent - Example 00:05:00 De-Escalating Emotions As A Method To Communicate In Conflicts 00:06:00 Detached Responsibility Method In Resolving Conflicts 00:13:00 Keys To Handle Angry Peoples 00:06:00 Keys To Deal With Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback And Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication For Managers 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Academic IELTS Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Academic IELTS Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Academic IELTS Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Academic IELTS Course Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Academic IELTS Course ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Academic IELTS Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Academic IELTS Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Academic IELTS Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Academic IELTS Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Academic IELTS Course is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction to IELTS 00:06:00 Module 01 Listening 00:04:00 Module 02 Reading 00:06:00 Module 03 Writing 00:05:00 Writing Dos and Don'ts 00:05:00 Module 04 Speaking 00:03:00 IELTS Speaking Sample 00:02:00 IELTS Speaking Sample 2 00:03:00 Online Study Materials Online Study Materials - Academic IELTS Course Practice Tests Reading Practice Test Writing Practice Test

Transform your presence with our 'Practical Steps to Enhance Your Charismatic Aura' course. Elevate confidence, refine communication and social skills, and master the art of authentic charisma. Explore emotional intelligence, charismatic leadership, and adaptability for success in both personal and professional settings. Join us on this empowering journey to unlock your charismatic potential and leave a lasting positive impact wherever life takes you.

IELTS 7+ Band with 5 STAR INSTITUTE,  Best IELTS Preparation Institute in Islamabad and Rawalpindi. Every Monday a new batch of classes starts. Morning, Afternoon, and Evening time classes are available. The time duration of this course is 1 month, after the Preparation for the IELTS, It will be Institute's responsibility to register you for the exams.  The time duration of the class is one & half hours. In a month there are 2 seminars are also held in our Institute. One is with the British Council and one is with a Consultant, to facilitate the student about the further plan. You can see our previous student's results videos on Youtube Channel. Just write there. 5-STAR INSTITUTE ISLAMABAD and subscribe to our Youtube channel.  Our Previous student record is most of the students get 7+ Band. Listening Reading Writing Speaking Let's come and join us. Regard If you want to check our institute. Write on Google. 5 STAR INSTITUTE ISLAMABAD.  You can come to our Institute through Google Maps easily. You can watch the different student's IELTS videos on our YouTube channel. Just write there. 5 STAR INSTITUTE ISLAMABAD 

Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | Acknowledged Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  Even while there are millions of people who aspire to start a new life abroad, the vast majority of them will never realize their ambitions. Taking a TEFL (TESOL) Course is a terrific way to get started on the path to a new life of living and working abroad if you want to be one of those people who make it happen. Through this course, you will acquire the fundamental abilities required to train as an English language teacher. This involves a critical comprehension of the grammar and structure of the English language as well as a variety of classroom management abilities and language teaching methodologies. What Will You Learn? Gain the fundamental knowledge of the principles of teaching English as a foreign language Discover a wide range of approaches and methods for teaching foreign students Develop the practical skills to deliver engaging, informative and inclusive lessons Explore the role and responsibilities of a TESOL teacher & understand the challenges teacher and students may face Receive an internationally acknowledged teacher education lesson on successful course completion Learn effective methods for teaching the four language skills: reading, writing, speaking and listening Understand the basics of classroom management to create dynamic lesson plans Get expert career guidance and understand your job opportunities & requirements for teaching roles What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? You will learn everything that is needed regarding Teaching English as a Foreign Language. This is an excellent opportunity for anyone from any academic background to learn more and advance their learning, launch a new career or reinvigorate an existing one. Career Path Training offered by the TEFL (TESOL) Course could potentially benefit a range of roles, but would particularly enhance careers in: Teacher Consultancy Life Coach Career Counsellor Other Administrative Roles Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the TEFL (TESOL) Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Course Content Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment

Description: A lot of people think that Storytelling is just for preschool. Storytelling is about so much more than sharing your favorite fairy tale stories with your children at bedtime. It is a big part of our culture and what makes us human. We grew up with stories and they are the ideal medium to help us remember important pieces of information. It is a way we capture and remember human experiences and how we have retold them for centuries. Storytelling is used in business where we connect our product to our audience by storytelling. Stories help people to see how a product fits into their life. For example, weight loss products motivate a lot of people to buy the product just by listening to the story of a person how he lost weight. If you want to be a perfect storyteller marketer then this is perfect for you. It will teach you the important strategies, Do's and Don't while telling a marketing story. Who is the course for? This course is for any businessmen who are desperate to sell their product. For any new businessman who wants to get attention from its audience. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course is a useful qualification to possess, and would be beneficial for the following careers: Branding a new product Starting a business Getting famous Teaching others how to tell marketing stories. Introduction 00:15:00 What is Storytelling in Business? 00:30:00 The Power of Storytelling 00:30:00 Storytelling Examples 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Marketing Strategy: Storytelling 00:20:00 Final Exam Final Exam- Marketing Strategy: Storytelling 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to enhance your TEFL / TESOL skills? If yes, then you have come to the right place. Our comprehensive course on TEFL / TESOL will assist you in producing the best possible outcome by mastering the TEFL / TESOL skills. The TEFL / TESOL course is for those who want to be successful. In the TEFL / TESOL course, you will learn the essential knowledge needed to become well versed in TEFL / TESOL. Our TEFL / TESOL course starts with the basics of TEFL / TESOL and gradually progresses towards advanced topics. Therefore, each lesson of this TEFL / TESOL course is intuitive and easy to understand. Why would you choose the TEFL / TESOL course from Compliance Central: Lifetime access to TEFL / TESOL course materials Full tutor support is available from Monday to Friday with the TEFL / TESOL course Learn TEFL / TESOL skills at your own pace from the comfort of your home Gain a complete understanding of TEFL / TESOL course Accessible, informative TEFL / TESOL learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the TEFL / TESOL bundle Study TEFL / TESOL in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your TEFL / TESOL Course Improve your chance of gaining in demand skills and better earning potential by completing the TEFL / TESOL TEFL / TESOL Curriculum Breakdown of the TEFL / TESOL Course Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The TEFL / TESOL course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in TEFL / TESOL. It is also great for professionals who are already working in TEFL / TESOL and want to get promoted at work. Requirements To enrol in this TEFL / TESOL course, all you need is a basic understanding of the English Language and an internet connection. Career path The TEFL / TESOL course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to TEFL / TESOL. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: Pearson Edexcel & Regulated by OFQUAL Mock Test Practice Get expert feedback on mock test Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why is this course right for you? Our GCSE English online course is very flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with learning speaking and writing English language. You can book 1:1 or group Live Tutor Support via Zoom with your English tutor Sarah. Once you complete our GCSE English course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Exam Details GCSE Exam Details You can choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out GCSE English Grade Boundaries blog. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE official exam please email us at info@lead-academy.org Entry Requirements This GCSE English Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with your expert English tutor Rita until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. GCSE English Exam Structure The AQA GCSE English Language consists of two paper-based and spoken language assessments. Paper 1 Topics covered: Reading (literature fiction text) and writing (descriptive or narrative writing) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Paper 2 Topics covered: Reading (nonfiction text and literature fiction text) and writing (present a viewpoint) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Non-examination Assessment: Spoken Language The purpose of the assessment is to provide students with a chance to demonstrate their speaking and listening skills. Skills tested: Presenting, responding to questions and feedback, and use of Standard English Marks: Marked by the teacher Weight: separate endorsement (0% weighting of GCSE) Course Curriculum Below mentioned course content of the course- Paper 1: Explorations in Creative Reading and Writing Reading Reading Identify Explicit Information Analysing Writers' Use of Language Structure Evaluating Writers' Methods Writing Paper 2: Writers' Viewpoints and Perspectives Reading Identify and Interpret Explicit and Implicit Information and Ideas Synthesising and Summarising How does the Writer use Language? Comparing Viewpoints and Perspectives Writing Awarding Body The GCSE English Language Course is an independent accreditation by AQA and regulated by Ofqual. AQA, is the most popular academic and general qualification authority, dedicated to improving students' knowledge and skills. This awarding body conducts exams and awards credentials for employment, which employers and colleges around the world highly value. FAQs How popular is the GCSE English language course? The GCSE English online course is one of the popular courses of GCSE. Every institution asks students to study GCSE Math, English and Science courses before starting their undergraduate study. Is GCSE English difficult from a functional English course? Not really. Nothing is complicated when you put your potential and hard work into it. However, to pass the GCSE English course, you must go through the broad examination policy and process, unlike a functional English course. How to get better at the English language? Students should dedicate their valuable time to writing and communicating, as these are essential. Reading is also important as it makes them understand what they read and listen to. You should get yourself enrolled online. How to apply for the GCSE Exam? To apply for a GCSE exam through us, you must first contact us through info@lead-academy.org and pay the exam fees. We'll speak to the exam center to register and book your exam. The registration deadline is usually in February for exams in May/June, but it is important to check with the exam center for specific dates. You will also need to choose the subjects you wish to take and inform us of any special requirements or accommodations you may need. What is the structure of GCSE English? The structure in English can be seen in how it is arranged and how the parts fit together. In GCSE English, the structure typically includes an introduction, body paragraphs, and a conclusion. Additionally, students should be familiar with the specific requirements and guidelines set by the exam board. To get a better understanding of the same , join the online course of Lead Academy. Can you retake English literature GCSE? Yes, you can retake English Literature and sit for the exam at a local school or college. Set your schedule and attend classes with other new students. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is an Edexcel accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide. How safe is it to purchase a course over the Internet? Lead academy has been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00