Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! The Communication: The Ultimate Guide to Questioning & Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses. What you'll learn Answer - 'what is questioning?' Understands and can apply what questions can do Unpick why we ask questions Examine what active listening is Undertake an active listening exercise Appreciate the role of body language Recognize the main body language cues and signs as they relate to questions & answers Use, understand and appreciate 12 question types recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications Appreciate and respond appropriately to possible question responses Appreciate the role of emotional intelligence Download a series of 'Top Ten Questions' Requirements Some method of jotting down thoughts, notes and quiz answers The 8th question type video (Socratic) has a supporting document Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Course Certification
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Comprehensive IELTS Listening course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Comprehensive IELTS Listening course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Comprehensive IELTS Listening and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Comprehensive IELTS Listening course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Comprehensive IELTS Listening course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Comprehensive IELTS Listening will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction Welcome Abroad 00:13:00 Fundamentals 00:22:00 Types of Questions 00:09:00 Module 02: Key Strategies and Tactics What to Do in the Listening Test 00:14:00 How to Quickly Improve Your Listening 00:05:00 How to Avoid Tricks and Traps 00:29:00 Module 03: How to Answer Section 1 How to Answer Section 1 00:27:00 Section 1: Practice Questions 00:10:00 Section 1: Breakdown of Practice Questions 00:32:00 Module 04: How to Answer Section 2 How to Answer Section 2 00:28:00 Section 2: Practice Questions 00:12:00 Section 2: Breakdown of Practice Questions 00:16:00 How to Answer Map Questions 00:24:00 How to Answer Diagram Questions 00:20:00 Module 05: How to Answer Section 3 How to Answer Section 3 00:19:00 Section 3: Practice Questions 00:09:00 Section 3: Breakdown of Practice Questions 00:26:00 Module 06: How to Answer Section 4 How to Answer Section 4 00:26:00 Section 4: Practice Questions 00:09:00 Section 4: Breakdown of Practice Questions 00:28:00 Final Tips for your Success 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Register on the Communication: The Ultimate Guide to Questioning & Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Communication: The Ultimate Guide to Questioning & Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Communication: The Ultimate Guide to Questioning & Listening course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning & Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction to The Ultimate Guide to Questioning Course Introduction 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Communication makes up around 80 percent of the work of any manager and leader.
Concentrating to hear messages is the first phase of authentic listening. Understand why verbal, vocal, and visual messages need to be congruent in order to be believable. Discover how to be fully present and use our tips for improved concentration. Learning Objectives The following are some of the key outcomes in this course: Summarize concentration challenges Explain how to be a congruent communicator Apply tips for increasing concentration Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Register on the TESOL Complete Course (Linguistics, Grammar, Methodologies, Reading, Writing, Listening) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The TESOL Complete Course (Linguistics, Grammar, Methodologies, Reading, Writing, Listening) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The TESOL Complete Course (Linguistics, Grammar, Methodologies, Reading, Writing, Listening) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the TESOL Complete Course (Linguistics, Grammar, Methodologies, Reading, Writing, Listening), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to English Language Teaching & Learning Introduction to English Language Teaching & Learning 00:15:00 Module 02: Linguistics Linguistics 00:44:00 Module 03: English Pronunciation English Pronunciation 00:31:00 Module 04: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies Language Teaching Methodologies 00:24:00 Module 06: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:19:00 Module 07: Teaching Productive Skills: Writing Teaching Receptive Skills: Listening 00:18:00 Module 08: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:18:00 Module 09: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:16:00 Module 10: Lesson Planning and Creating Materials Lesson Planning and Creating Materials 00:29:00 Module 11: Use of Games and Activities Use of Games and Activities 00:15:00 Module 12: Technology in Second Language Teaching & Learning Technology in Second Language Teaching & Learning 00:22:00 Module 13: Classroom Management and Student Motivation Classroom Management and Student Motivation 00:37:00 Module 14: Teaching English: Situational Approach Teaching English: Situational Approach 00:36:00 Module 15: Professional Development and Employment Professional Development and Employment 00:29:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Duolingo Test Preparation
Makaton awareness: Taster session for museums Tuesday 5 December, 10am-12pm Are you interested in finding out more about Makaton and learning some useful everyday words to use in your museum? About this training According to The Makaton Charity, over 100,000 children and adults use Makaton symbols and signs, either as their main method of communication or a way to support speech. This includes young children and people with learning disabilities. The Makaton Charity explain that, “Makaton is a unique language programme that uses symbols, signs and speech to enable people to communicate. It supports the development of essential communication skills such as attention and listening, comprehension, memory, recall and organisation of language and expression.” During this virtual introduction session, The Makaton Charity trainer will: provide general information about Makaton and how it may be used in different settings to support language development and communication, enable attendees to learn approximately 30 useful everyday signs and symbols, alongside 12 more words which have been tailored for museum settings. This virtual training session will be delivered over two hours by The Makaton Charity. Who should attend? This training is aimed at staff at museums, galleries and heritage sites who are interested in making their organisations more welcoming to Makaton users. Please note this session is now sold out. Add your name to the waiting list if you are interested. If we have enough interest we will schedule an additional session that we will notify you about.
You are in a job interview and negotiating your salary. You want to get the best possible deal, but you don't want to come across as greedy or arrogant. You need to know negotiation tactics to achieve your goals while maintaining a positive relationship with your potential employer. Learning Outcomes: Understand the key stages of negotiation and the importance of preparation. Learn powerful negotiation tools and strategies to achieve your desired outcome. Discover how to use your personal negotiating power and emotional intelligence effectively. Develop active listening skills to build rapport and understand the other party's perspective. This course on Negotiation Tactics will equip you with essential skills to navigate negotiations in any setting, from salary discussions to business deals. You will learn about the stages of negotiation and the importance of preparation, as well as powerful negotiation tools and strategies. You will also explore how to use your personal negotiating power and emotional intelligence to your advantage. Additionally, you will develop active listening skills to build rapport and understand the other party's perspective. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone looking to improve their negotiation skills, from entry-level employees to senior executives. Whether you are negotiating for yourself or on behalf of others, this course will provide you with the knowledge and tools to achieve your desired outcome. Career path Sales Representative (£20,000 - £50,000) Business Development Manager (£30,000 - £60,000) Account Manager (£25,000 - £50,000) Procurement Manager (£35,000 - £70,000) Lawyer (£25,000 - £100,000+) Chief Executive Officer (£70,000 - £200,000+)