Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: Mid-to-senior level leaders, executives, managers, HR professionals, and leadership development coaches looking to enhance their leadership capabilities and create high-performing teams. Course Objectives By the end of this course, participants will be able to: Understand the role of coaching in leadership development and high-impact performance. Learn effective coaching strategies to inspire and elevate team performance. Develop skills in active listening, providing feedback, and fostering accountability. Enhance their ability to set clear goals, motivate teams, and create a culture of continuous improvement. Build an action plan for coaching their teams towards high-impact performance. Course Outline Module 1: The Role of Leadership in High-Impact Performance What defines high-impact leadership and performance? The difference between managing and coaching: leadership approaches that drive results The impact of leadership on organisational culture, productivity, and morale Essential leadership competencies for driving high performance Module 2: The Coaching Mindset Understanding the coaching mindset: shifting from directive leadership to empowering leadership Coaching as a tool for leadership development and team performance The benefits of a growth mindset in leadership and performance Key attributes of an effective coach: empathy, active listening, emotional intelligence Module 3: Key Coaching Skills for Leaders Active listening: asking the right questions, listening beyond the words Giving and receiving feedback: providing constructive feedback to motivate and improve performance Building rapport and trust with team members Coaching for growth: helping individuals unlock their potential and build confidence Challenging and supporting: knowing when to push for growth and when to provide support Module 4: Setting Clear, Achievable Goals The importance of goal-setting in coaching for high-performance Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) Aligning team goals with organisational objectives and strategy Techniques for holding team members accountable to their goals Creating a culture of continuous feedback and improvement Module 5: Motivating and Inspiring Teams The psychology of motivation: intrinsic vs extrinsic motivation Leveraging strengths: identifying and utilising team members’ core strengths for high impact Building team ownership: fostering a sense of responsibility and autonomy Using recognition and reward systems to motivate performance Building resilience: coaching through setbacks and challenges Module 6: Coaching for Performance and Development Balancing short-term performance goals with long-term development needs Identifying potential and growth opportunities in your team Conducting effective one-on-one coaching sessions: structure and frameworks Using assessments and data to drive coaching decisions (e.g., 360-degree feedback, performance metrics) Encouraging self-reflection and self-coaching in team members Module 7: Leading through Change and Uncertainty Coaching leaders to navigate change: resilience in times of uncertainty The role of leadership in creating clarity and stability during change Helping teams embrace change and uncertainty with a growth mindset Leading with emotional intelligence during periods of transition Module 8: Action Planning for High-Impact Leadership Coaching Reflecting on your coaching style and leadership strengths Developing an action plan for coaching individual team members and leading high-performing teams Defining key coaching strategies and techniques for ongoing leadership development Creating a culture of feedback and continuous growth within your team Setting up regular check-ins and performance reviews to monitor progress Delivery Style Highly interactive with coaching demonstrations, role-playing, and peer-to-peer coaching exercises Real-world case studies and leadership scenarios to apply key concepts Practical tools, templates, and frameworks for implementing coaching in the workplace Personal action planning for leadership development and team performance Group discussions and reflection activities Course Materials Provided Leadership Coaching Framework and Templates SMART Goals Worksheet and Coaching Conversation Guide Feedback and Accountability Tools Leadership Development Action Plan Resource list: Books, podcasts, and articles on leadership coaching Optional Add-ons One-on-one leadership coaching sessions for personalised development Post-course check-ins and follow-up coaching to track progress Group coaching sessions for team leaders to share best practices and support one another Tailored modules focused on specific leadership challenges (e.g., change management, team dynamics)
Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: Mid-to-senior level leaders, executives, managers, HR professionals, and leadership development coaches looking to enhance their leadership capabilities and create high-performing teams. Course Objectives By the end of this course, participants will be able to: Understand the role of coaching in leadership development and high-impact performance. Learn effective coaching strategies to inspire and elevate team performance. Develop skills in active listening, providing feedback, and fostering accountability. Enhance their ability to set clear goals, motivate teams, and create a culture of continuous improvement. Build an action plan for coaching their teams towards high-impact performance. Course Outline Module 1: The Role of Leadership in High-Impact Performance What defines high-impact leadership and performance? The difference between managing and coaching: leadership approaches that drive results The impact of leadership on organisational culture, productivity, and morale Essential leadership competencies for driving high performance Module 2: The Coaching Mindset Understanding the coaching mindset: shifting from directive leadership to empowering leadership Coaching as a tool for leadership development and team performance The benefits of a growth mindset in leadership and performance Key attributes of an effective coach: empathy, active listening, emotional intelligence Module 3: Key Coaching Skills for Leaders Active listening: asking the right questions, listening beyond the words Giving and receiving feedback: providing constructive feedback to motivate and improve performance Building rapport and trust with team members Coaching for growth: helping individuals unlock their potential and build confidence Challenging and supporting: knowing when to push for growth and when to provide support Module 4: Setting Clear, Achievable Goals The importance of goal-setting in coaching for high-performance Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) Aligning team goals with organisational objectives and strategy Techniques for holding team members accountable to their goals Creating a culture of continuous feedback and improvement Module 5: Motivating and Inspiring Teams The psychology of motivation: intrinsic vs extrinsic motivation Leveraging strengths: identifying and utilising team members’ core strengths for high impact Building team ownership: fostering a sense of responsibility and autonomy Using recognition and reward systems to motivate performance Building resilience: coaching through setbacks and challenges Module 6: Coaching for Performance and Development Balancing short-term performance goals with long-term development needs Identifying potential and growth opportunities in your team Conducting effective one-on-one coaching sessions: structure and frameworks Using assessments and data to drive coaching decisions (e.g., 360-degree feedback, performance metrics) Encouraging self-reflection and self-coaching in team members Module 7: Leading through Change and Uncertainty Coaching leaders to navigate change: resilience in times of uncertainty The role of leadership in creating clarity and stability during change Helping teams embrace change and uncertainty with a growth mindset Leading with emotional intelligence during periods of transition Module 8: Action Planning for High-Impact Leadership Coaching Reflecting on your coaching style and leadership strengths Developing an action plan for coaching individual team members and leading high-performing teams Defining key coaching strategies and techniques for ongoing leadership development Creating a culture of feedback and continuous growth within your team Setting up regular check-ins and performance reviews to monitor progress Delivery Style Highly interactive with coaching demonstrations, role-playing, and peer-to-peer coaching exercises Real-world case studies and leadership scenarios to apply key concepts Practical tools, templates, and frameworks for implementing coaching in the workplace Personal action planning for leadership development and team performance Group discussions and reflection activities Course Materials Provided Leadership Coaching Framework and Templates SMART Goals Worksheet and Coaching Conversation Guide Feedback and Accountability Tools Leadership Development Action Plan Resource list: Books, podcasts, and articles on leadership coaching Optional Add-ons One-on-one leadership coaching sessions for personalised development Post-course check-ins and follow-up coaching to track progress Group coaching sessions for team leaders to share best practices and support one another Tailored modules focused on specific leadership challenges (e.g., change management, team dynamics)
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Overview of Ornithology (Study of Birds) The skies over Britain are home to more than 600 bird species, each with its own story. From the long journeys of Arctic terns to the clever nest-building of long-tailed tits, birds are full of surprises. Our Ornithology (Study of Birds) course helps you start learning how to spot and understand these amazing creatures. It's perfect for anyone curious about birds, whether you're just starting or looking to learn more. The UK bird conservation sector has grown by 18% in the last ten years. Organisations like the RSPB now have over 2,000 staff and 12,000 volunteers. Bird-related tourism brings around £300 million to the UK economy each year. More than 60,000 people take part in citizen science bird projects. This shows how important Ornithology (Study of Birds) has become for both science and nature lovers. This course takes you through the basics of Ornithology (Study of Birds) and moves into more advanced areas. You will learn bird classification, how to study their behaviour, and how to assess their habitats. The course also teaches key conservation skills. Whether you're listening to bird calls, looking at migration patterns, or helping with nature projects, you’ll gain useful skills. Ornithology (Study of Birds) helps you connect with nature and understand the role birds play in our world. This Ornithology (Study of Birds) course will help you to learn: Identify and name different bird species using scientific tools and methods Understand how bird anatomy connects to their actions and behaviours Study bird habitats and explain how birds fit into their ecosystems Recognise and understand bird calls and other ways they communicate Describe how and why birds migrate, and how they find their way Use basic conservation techniques and join in citizen science projects Who is this course for? Bird and nature lovers who want to learn more about birds and improve their spotting skills Conservation volunteers who want to support bird protection and monitoring work Biology students who are thinking about focusing on birds in their studies or future research Outdoor workers like park rangers, nature guides, or educators who want to know more about bird behaviour and habitats Citizen scientists who enjoy taking part in bird counts, tracking migrations, or helping protect bird habitats Process of Evaluation After studying the Ornithology (Study of Birds) Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Ornithology (Study of Birds) Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this Ornithology (Study of Birds) course can help you start or grow in careers such as: Ornithological Researcher – £28K to £45K per year Conservation Officer – £22K to £35K per year Wildlife Consultant – £25K to £42K per year Environmental Educator – £20K to £32K per year Ecological Survey Specialist – £24K to £38K per year Course Curriculum Module 1: Introduction to Ornithology Introduction to Ornithology 00:18:00 Module 2: Bird Classification and Diversity Bird Classification and Diversity 00:20:00 Module 3: Anatomy, Physiology, and Behaviour Anatomy, Physiology, and Behaviour 00:20:00 Module 4: Bird Habitats and Ecology Bird Habitats and Ecology 00:16:00 Module 5: Bird Communication and Vocalisations Bird Communication and Vocalisations 00:18:00 Module 6: Bird Migration and Navigation Bird Migration and Navigation 00:17:00 Module 7: Bird Conservation and Citizen Science Bird Conservation and Citizen Science 00:19:00 Module 8: Avian Research and Techniques Avian Research and Techniques 00:19:00
Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Suicide Intervention Skills Course offers vital knowledge for anyone looking to make a difference in the lives of individuals struggling with suicidal thoughts. Through this course, you’ll gain a clear understanding of the signs and symptoms that often precede a crisis, as well as effective strategies to approach and intervene in such delicate situations. Designed to provide you with actionable skills, the course ensures you are prepared to respond with sensitivity and support, encouraging those in need to reach out for help. With a focus on mental health awareness and intervention techniques, this course is suitable for a wide range of professionals and individuals who want to be better equipped to provide support. The course content is tailored to help you understand the complexities of suicidal ideation, equipping you with the confidence to act appropriately when the situation arises. You’ll explore the role of empathy, active listening, and safety planning to help manage and reduce the risks of self-harm, ultimately providing a lifeline to those in crisis. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Suicide Intervention Module 2: Understanding Suicide Module 3: Causes of Suicide and Reasons for Living Module 4: Risk Assessment and Safety Planning Module 5: Suicide Intervention Models Module 6: Suicide Intervention Strategies Module 7: Providing Support and Follow-Up Module 8: Community Resources and Integration Module 9: Suicide Prevention and Self-Care Learning Outcomes: Analyze key factors contributing to suicidal tendencies. Perform effective risk assessments and safety planning. Implement diverse suicide intervention models and strategies confidently. Provide empathetic support and follow-up care for individuals at risk. Integrate community resources into comprehensive suicide prevention initiatives. Prioritise personal well-being through effective self-care practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals Counsellors and therapists Healthcare workers Social workers Educators Emergency responders Volunteers in community support roles Individuals passionate about mental health advocacy Career path Mental Health Counsellor Crisis Intervention Specialist Community Outreach Coordinator Social Services Worker Education and Training Specialist Suicide Prevention Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This comprehensive course dives deep into Oracle database RAC administration, spanning 12c and 19c versions. Gain practical skills in architecture, installation, tuning, upgrading, mastering backup, recovery, dynamic services, load balancing, patching, Flex Clusters, and more. Discover advanced techniques through hands-on practice videos.
Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list
Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list