Unschooling PDA children
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
The TQUK Level 3 Certificate in Supporting Teaching & Learning in Schools (RQF) Teaching Assistant Qualification is to enable you to gain a recognised (RQF) qualification as a Teaching Assistant. As a Teaching Assistant you are responsible for carrying out practical and administrative tasks, and you are required to work under the direction of the class teacher in the supervision and support of pupils’ learning. In doing this you are helping to make more time available for the Teacher to teach on a daily basis.
This SENCO course is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SENCO course, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO Bundle Course*** Course 01: SENCO Course 02: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 03: Level 2 Award in Support Work in Schools and Colleges Course 04: Level 2 Diploma for the Early Years Practitioner Course 05: Nursery Nurse Course Course 06: Autism Diploma Course Course 07: Speech & Language Therapy ***Other Benefits of this Bundle Course*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns ------------------------- ***Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------------- ***Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School ------------------------- ***Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers ------------------------- ***Speech & Language Therapy Course Curriculum Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech-Language & Voice Module 04: Eating, Drinking and Swallowing Disorders ------------------------- ***Autism Diploma Course Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England ------------------------- Assessment Method After completing each module of the SENCO, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO course is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. Thiscourse is also suitable for childminders. Requirements There are no specific requirements for this SENCO course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO course is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included
We as parents desire to give our children the world, and now, with this course, you can do just that. We've collected some of the most entertaining, and yet educational, learning games for your kids . We've seen first hand how different societies educate their children, so our collection of kids educational toys is truly unmatched. In addition to our toys for kids, we've gathered a selection of kids books that will expand your child's limits, and maybe even your own. Reading offers children the world without limitations, and our children' books will let your child learn and explore new and exciting facets of our world. To help you appreciate educational toys and how these creations show benefits for your child's development we have assembled fifty help articles for your comfort. Course Highlights Child Development: Discovering Educational Toys is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Child Development: Discovering Educational Toys into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 6 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Child Development: Discovering Educational Toys Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Child Development: Discovering Educational Toys is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Child Development: Discovering Educational Toys is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1 Chromashift Educational Toys 00:15:00 Babies and Educational Toys 01:00:00 Bright Educational Toys for Tots 01:00:00 Camping and Educational Toys 01:00:00 Chess the Game of Educational Toys for Learning Skills 01:00:00 Child Development in Educational Toys for Tots 00:30:00 Module 2 Computer and Educational Toys 00:30:00 How do these computers teach our children? 00:30:00 Computer Games in Educational Toys 00:30:00 Educational CD Toys and More 01:00:00 Crafts in Education Toys 01:00:00 Dollhouses in Educational Toys 01:00:00 Module 3 DVDs in Learning Educational Toys 00:30:00 How do the toys flavor the ice cream? 00:30:00 Educational Developmental Toys Plus 01:00:00 Educational Toys Bringing Families Closer 01:00:00 Educational Toys for your Child 01:00:00 Educational Toys in What I Want to be When I Grow Up 01:00:00 Module 4 Educational Toys Technology Designed 01:00:00 Laptops in Educational Toys 01:00:00 Leapfrog the Educational Toys for Child Development 01:00:00 How do children learn from these toys? 01:00:00 Learning with Electronic Educational Toys 01:00:00 Module 5 Money Recognition in Educational Toys 01:00:00 Pools in Educational Toys 01:00:00 Puzzles in Educational Toys for Learning 02:00:00 Stocks of Educational Toys 01:00:00 Technology in Educational Toys for all Ages 01:00:00 The Blocks in Educational Toys 01:00:00 Module 6 The Building Blocks in Educational Toys 01:00:00 The Gravity Behind Educational Toys 01:00:00 The Tales of Grammar in Educational Toys 01:00:00 The Wonders of Vetch Educational Toys 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam
The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It's for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.
Distance learning Level 1 Cookery course for Home Educators
Distance learning Level 1 Cookery course for Home Educators
In today’s world, the design industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates whom desire to make an impression are required to have an understanding of key design principles and trends. Our 3-month training programme provides everything you need to become fully qualified. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients.The Graphic & Digital Design Work Placement Programme helps candidates develop their skills & experience, this is a great way to kick start your Graphic & Digital Design career. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description What’s Included Three months full access to the online course Professional certification Digital certifications Guaranteed work placement (12 weeks) Learn industry-leading software and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current software testing technology and the job market. A practical learning experience with live project work and examples. *Terms Apply Who is this course for? Who is it for? Part Qualified, Freshly Qualified Graphic & Digital Design Students Graduates with No or little Job Experience Students Currently Studying or intending to study Graphic & Digital Design or want to refresh your knowledge on photoshop People who are already working in the industry but want to gain further knowledge Thinking of opening a Graphic & Digital Design agency Career path Junior Graphic Designer - £15,000 to £19,000 per annum Senior Graphic Designer - £35,000 to £55,000 per annum
***Level 5: Personal Development*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Level 5: Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Level 5: Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Level 5: Personal Development course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Level 5 Personal Development course ] ***Level 5: Personal Development*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Level 5 Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5: Personal Development This Level 5: Personal Development course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Level 5: Personal Development There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Level 5: Personal Development This Level 5 Diploma in Level 5: Personal Development could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included