Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
As a qualified homeopath of 5yrs, I've put together a brilliant offer for newly-qualified homeopaths who know all about remedies but almost nothing about running a successful, busy homeopathy practice. Very limited spaces, and the last time it will be this cheap before prices go up. You'll get a mix of group learning and direct access to me (learning from my mistakes so you don't have to waste time and money on making the same!).
Getting Started The primary objective of the Qualifi Level 3 Diploma in Information Technology is to provide learners with the necessary skills and knowledge to pursue a career in the IT industry or advance to higher-level studies. The general learning objectives of the Diploma are as follows: Comprehend the functions of computer systems. Grasp the significance and various forms of coding. Acquire knowledge of networking principles. Familiarize themselves with the applications and characteristics of mobile communication devices. Key Benefits Gain the capability to set up and configure computer systems. Acquire the competence to design interactive websites. Comprehend the foundational principles of networking. Comprehend the communication technologies employed in mobile devices. Acquire knowledge about cyber threat intelligence. Demonstrate the ability to formulate a policy and strategy for utilizing social media within a business context. Key Highlights • Are you a practicing IT Professional seeking greater knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 3 Diploma in Information Technology is the ideal starting point for your career journey. • The course will help you forge a career and prepare individuals to become professional staff and future managers in the health and social care sector. • Remember! The assessment for the qualification is based solely on assignments, so you don't need to worry about taking exams. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. • Learning and pathway materials, as well as study guides developed by our Qualifi-approved tutors, will be available around the clock through our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we provide comprehensive tutor support through our dedicated support desk. • If you choose the blended learning option, you will also have the opportunity to enjoy live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Upon completion of the Level 3 Diploma in Information Technology, graduates may pursue various career paths in education and training such as: • IT Support Technician; with an estimated average salary of £27,701 per annum • Desktop Support Specialist; with an estimated average salary of £31,487 per annum • Network Technician; with an estimated average salary of around £25,000 per annum • System Administrator; with an estimated average salary of £37,768 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification: • Prospective candidates must be aged 18 or older and gain admission through a centre interview process. • International students whose first language is not English must have a score of 6 or above in IELTS (International English Language Testing System). Progression Upon successful completion of the QUALIFI Level 3 Diploma in Information Technology, learners will have the opportunity to advance to the following pathways: Enrol in the Qualifi Level 4 Diploma in IT program. Transition directly into employment within a related profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Computer Systems Reference No : F/650/1908 Credit : 10 || TQT : 100 The objective of this unit is to provide learners with an introduction to the fundamental hardware and software elements comprising computer systems. It also aims to enable learners to perform basic installation and configuration tasks. UNIT2- Coding and Website Development Reference No : H/650/1909 Credit : 10 || TQT : 100 The objective of this unit is to empower learners with the knowledge of essential processes for creating basic programs and applications, along with a fundamental understanding of website design. UNIT3- Networks Reference No : L/650/1910 Credit : 10 || TQT : 100 The objective of this unit is to provide learners with an appreciation of the significance of networks in computer systems and their diverse applications. Learners will also acquire knowledge pertaining to network technologies and the provisioning of a broad spectrum of networked services. UNIT4- Mobile Communications Reference No : T/650/1913 Credit : 10 || TQT : 100 The objective of this unit is to elucidate the evolution of mobile communication and its transformative impact on daily life. It also seeks to furnish learners with insights into the essential functionalities that underlie significant business and e-commerce applications. UNIT5- Cyber Security Reference No : A/650/1915 Credit : 10 || TQT : 100 The objective of this unit is to empower learners with a comprehensive understanding of cybersecurity, including the repercussions and significance of insufficient cybersecurity measures. Learners will grasp essential terminology and comprehend the motivations driving both positive and negative actors in the realm of cybersecurity. Additionally, they will explore the merits and drawbacks of a security-by-design approach. UNIT6- Social Media for Business Reference No : D/650/1916 Credit : 10 || TQT : 100 The objective of this unit is to facilitate learners in investigating how businesses leverage social media platforms for the promotion of their products and services. Additionally, learners will develop a social media policy and plan tailored to meet the specific needs and objectives of the business. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Overview This comprehensive course on Inspirational Leadership Skills: Practical Motivational Leadership will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Inspirational Leadership Skills: Practical Motivational Leadership comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Inspirational Leadership Skills: Practical Motivational Leadership. It is available to all students, of all academic backgrounds. Requirements Our Inspirational Leadership Skills: Practical Motivational Leadership is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 02:39:00 total length •Module 01: Developing the Leader Within You: 00:21:00 •Module 02: Emotional Intelligence in Leadership: 00:17:00 •Module 03: Communication Skills: 00:26:00 •Module 04: Public Speaking: 00:30:00 •Module 05: Critical Thinking in Problem-Solving and Decision Making: 00:23:00 •Module 06: Motivation and Counselling: 00:16:00 •Module 07: Management and Leadership: 00:26:00 •Assignment - Inspirational Leadership Skills: Practical Motivational Leadership: 00:00:00
Are you someone who loves children and would like to know about child development? If yes, then this diploma course will be perfect for you and your needs! Description: This diploma course will teach you various important aspects of child development which would no doubt equip you with the necessary skills and information to deal with child development issues. In a perfect world setting, all parents and guardians ought to have a thought of what's in store at different advancement or development of their children. Equipped with the learning to be imparted in this course, you will surely be better arranged to guarantee the development the kids will encounter with the minimum conceivable issues as could be allowed. Information on the exercises and accomplishments will, for the most part, be great reported for the participants to make simple reference should they require information. Through the information picked up on child improvement, you will have the capacity to help the child when things are not going as it ought to be. It will enable you to pull back in the event that they are expecting excessively from the child at any given stage. More of this kind of issues will be taught in this diploma course. Who is the course for? Teachers or professionals who are working with children. Anyone who loves to become a teacher and likes children in general. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background and experience in child care is an advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Child Development will be useful and would be beneficial for children-related kind of occupations and careers like: Child Care Specialists Child and Family Social Worker Early Educators Paediatric Nurse Pediatric Physical Therapist And Many More. Updated Version-Diploma in Child Development Module 1: Understanding Child Development 00:25:00 Module 2: Care for Children 00:26:00 Module 3: Healthy Food, Healthy living 00:25:00 Module 04: Keeping Children Healthy and Safe 00:34:00 Module 5: Child Protection 00:24:00 Module 6: Play, Imagination and Creativity 00:26:00 Factors that Influence Development! 00:38:00 Cognitive Development 00:27:00 Social and Emotional Development 00:15:00 Personality and Intellectual Development in Children 00:36:00 Language Development in Children 00:32:00 Problems in Childhood & Adolescence 00:41:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Diploma in Child Development Development Basics 00:30:00 Expected Milestones For Your Child's Age 01:00:00 Gross Motor Skills 01:00:00 Fine Motor Skills 00:30:00 Cognitive Skills 00:30:00 Speech 00:30:00 Social Skills 01:00:00 Developmental Delays 00:30:00 Wrapping Up 00:15:00 Reference Book ELEMENTS OF CHILD DEVELOPMENT 00:00:00 Mock Exam Mock Exam- Diploma in Child Development 00:20:00 Final Exam Final Exam- Diploma in Child Development 00:20:00
This Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) qualifications (Accredited by Qualifi, UK) have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry. The Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) will link to key development in areas of the hospitality and tourism sector. Contemporary issues are identified and evaluated so that the learner has a true vocational understanding on the industry as well as an academic perspective. Key Highlights of this Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) qualification are: Program Duration: Fast Track 6 Months (Regular 9 months duration option available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Diploma in Hospitality and Tourism Management - Level 3 (Fast Track)This Diploma in Hospitality and Tourism Management - Level 3 (Fast Track) (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 AND / OR 1 year work experience and demonstrate ambition with clear career goals OR A Level 3 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course progress to: Level 4 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management Degree qualification, or Combined Level 4 + Level 5 + Level 6 Diploma in Tourism and Hospitality Management - 360 Credits Undergraduate qualification, or The first year of undergraduate study, or Directly into employment in an associated profession Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge
This comprehensive online interior design course includes 12 self study modules, and weekly 1:1 telephone and or video consultations. I will personally guide and inspire you through your creative learning journey.
Getting Started The OTHM Level 3 Foundation Diploma in Information Technology aims to provide learners with the competencies and understanding necessary for a career in the IT industry or to advance to higher education. This qualification is structured to ensure that every learner can cultivate industry-specific knowledge and acquire contemporary proficiencies in computer systems, networks, programming, web development, mobile communications, cybersecurity, and social media for business.The OTHM Level 3 Foundation Diploma in Information Technology aims to provide learners with the competencies and understanding necessary for a career in the IT industry or to advance to higher education. This qualification is structured to ensure that every learner can cultivate industry-specific knowledge and acquire contemporary proficiencies in computer systems, networks, programming, web development, mobile communications, cybersecurity, and social media for business. Key Benefits Understand the purpose of computer systems. Understand the purpose and types of coding. Understand networking principles Understand the uses and features of mobile communication devices. Assess the importance of cyber security for businesses. Understand the importance of using social media in a business environment. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Assessment Internally assessed by the centre and externally verified by OTHM Assignment based Assessment No exam Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression Relevant undergraduate programmes OTHM Level 4 Diplomas Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Computer Systems Reference No : L/618/6090 Credit : 10 || TQT : 100 This unit's objective is to acquaint learners with the fundamental components of computer systems in terms of hardware and software. It further aims to enable learners to perform basic installations and configurations. The unit is designed to foster learners' comprehension of the essential constituents of computer systems and how these components can be adapted to individual needs. UNIT2- Coding and Website Development Reference No : R/618/6091 Credit : 10 || TQT : 100 The primary goal of this unit is to equip learners with an understanding of the fundamental processes involved in creating simple programs and applications, as well as the rudiments of basic website design. UNIT3- Networks Reference No : Y/618/6092 Credit : 10 || TQT : 100 This unit seeks to empower learners with the knowledge of the significance of networks in computer systems and their vital role in various applications. Learners will also acquire insights into network technologies and the delivery of a wide spectrum of networked services. UNIT4- Mobile Communications Reference No : M/618/6096 Credit : 10 || TQT : 100 The objective of this unit is to explain the evolution of mobile communication and its transformative impact on everyday life. It also aims to provide learners with an understanding of the underlying functionality that supports crucial business and e-commerce applications. UNIT5- Cyber Security Reference No : T/618/6097 Credit : 10 || TQT : 100 This unit aims to enable learners to grasp the concept of cyber security and the drawbacks and implications of inadequate cyber security measures. Learners will gain an understanding of essential terminology and the motivations of both ethical and unethical actors. Additionally, they will explore the advantages and disadvantages of implementing security by design. UNIT6- Social Media for Business Reference No : A/618/6098 Credit : 10 || TQT : 100 This unit will allow learners to explore how businesses leverage social media to promote their products and services. Learners will also be tasked with creating a social media policy and a strategic plan tailored to meet the business's specific requirements. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Who are these qualifications for? These qualifications are designed for managers and leaders who have the authority and responsibility for developing and implementing a coaching and mentoring strategy across the organisation. The qualifications require managers and leaders to build on their strategic management and leadership skills and to focus on the requirements of embedding the organisation’s strategy.
Supercharge your skills and career and learn in-demand knowledge needed to build business intelligence dashboards. This beginner to intermediate level course will introduce you to all the Power BI technologies i.e. Power Query, DAX, Data Modelling (Power Pivot), M, types of visualizations, etc.