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Join our Workplace Health and Safety Advanced Diploma course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Workplace Health and Safety Advanced Diploma course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Workplace Health and Safety Advanced Diploma course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Workplace Health and Safety Advanced Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Workplace Health and Safety Advanced Diploma course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Workplace Health and Safety Advanced Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Workplace Health and Safety Advanced Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Workplace Health and Safety Advanced Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Health and Safety at Workplace Introduction 00:15:00 Health and Safety Related Accidents and ill-health 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important? 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance? 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimising Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organised 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Health and Safety at Workplace (for USA) Module One - Getting Started 00:30:00 Module Two - An Overview 00:30:00 Module Three - Types of Hazards 00:30:00 Module Four - Managers Role 00:30:00 Module Five - Training 01:00:00 Module Six - Stress Management 01:00:00 Module Seven - Workplace Violence 00:30:00 Module Eight - Identifying Your Company Hazards 00:30:00 Module Nine - Drug & Alcohol Abuse 01:00:00 Module Ten - Writing the Safety Plan 00:30:00 Module Eleven - Implement the Plan 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading: Advanced Diploma in Health and Safety 00:00:00 Mock Exam Mock Exam- Workplace Health and Safety Advanced Diploma 00:30:00 Final Exam Final Exam- Advanced Diploma in Health and Safety 00:30:00 Refer a Friend Refer a Friend and Claim One Course for FREE 00:00:00

Master AutoCAD with Compete High’s Diploma in AutoCAD course! Learn essential tools, drawing techniques, and advanced features through expert-led online training. Study at your own pace and earn a certificate. Enrol today!

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Boost your career with our Diploma in Electrical Engineering! ⚡ This self-paced online course covers essential topics like circuits, electrical machines, and power systems, helping you gain industry-relevant skills and a certificate of completion. Enrol today and take the next step in your Electrical Engineering journey! 🔌📚

⚡ Kickstart your electrical career with Compete High’s Electrician Essentials Course! Whether you're a beginner or an aspiring electrician, this online course covers key electrical skills, tools, and safety guidelines. Learn at your own pace and earn a recognised certificate! 🎓🔌

Overview: Traffic Engineering and Management   Welcome to the cutting-edge solution for mastering the intricacies of Traffic Engineering and Management. Our comprehensive product offers a structured approach to understanding and optimizing traffic flow, ensuring safer and more efficient transportation systems. Let's delve into the modules:   Module 1: Introduction to Traffic Engineering and Management Embark on your journey with a solid foundation. Explore the fundamental principles, theories, and practices of traffic engineering and management. Gain insights into the historical evolution and current challenges in transportation systems.   Module 2: Traffic Control Devices and Signals Unlock the secrets behind effective traffic control. Dive into the world of traffic signals, signs, markings, and other devices crucial for regulating traffic flow and ensuring road safety. Learn how to design and implement these systems efficiently.   Module 3: Traffic Operations and Capacity Analysis Master the art of optimizing traffic operations. Delve into advanced techniques for analyzing traffic flow, capacity, and performance. Discover strategies for alleviating congestion, improving throughput, and enhancing overall system efficiency.   Module 4: Intersection Design and Control Navigate through the complexities of intersection design and control. Explore various intersection types, geometries, and signalization methods. Acquire skills to design safe, efficient, and sustainable intersections tailored to specific traffic demands.   Module 5: Pedestrian and Bicycle Facilities Embrace the inclusive approach to transportation planning. Learn how to integrate pedestrian and bicycle facilities seamlessly into transportation networks. Explore design principles, safety considerations, and best practices for accommodating non-motorized modes of transportation.   Module 6: Parking Management Unleash the potential of efficient parking management. Understand the significance of parking policies, regulations, and design standards. Learn how to optimize parking supply, enhance accessibility, and mitigate the negative impacts of parking on traffic flow and urban environments.   Why Choose Us? Comprehensive Coverage: Our product covers all essential aspects of traffic engineering and management, providing a holistic understanding of the subject. Practical Insights: Gain real-world insights and practical skills from industry experts to tackle complex transportation challenges effectively. Interactive Learning: Engage in interactive learning experiences, including case studies, simulations, and hands-on exercises, to reinforce your understanding and skills. Flexible Learning: Access the course materials anytime, anywhere, and at your own pace, ensuring maximum flexibility to accommodate your schedule and learning preferences.   Elevate your expertise in traffic engineering and management with our unparalleled product. Join us today and pave the way for safer, smoother, and smarter transportation systems. Course Curriculum Module 1_ Introduction to Traffic Engineering and Management Introduction to Traffic Engineering and Management 00:00 Module 2_ Traffic Control Devices and Signals Traffic Control Devices and Signals 00:00 Module 3_ Traffic Operations and Capacity Analysis Traffic Operations and Capacity Analysis 00:00 Module 4_ Intersection Design and Control Intersection Design and Control 00:00 Module 5_ Pedestrian and Bicycle Facilities Pedestrian and Bicycle Facilities 00:00 Module 6_ Parking Management Parking Management 00:00

Tax Accounting Course Overview Tax Accounting teaches you everything you need to know about taxation in the UK from the ground up, helping you earn a professional certificate for free to boost your career profile. This Tax Accounting course is a comprehensive, instructor-guided programme designed to give you a thorough understanding of the tax system and your responsibilities within it. To excel in today’s competitive financial sector, having specialist tax knowledge is essential. Through this in-depth training, you will develop the critical skills needed to start or enhance your career in tax accounting, whether you’re a beginner or an experienced professional looking to refine your expertise. The learning materials are accessible online, giving you the flexibility to study at your own pace and accelerate your journey towards a successful and rewarding career in accounting and finance. Extra Included: Free Course Included: Accounting Masterclass Lifetime Access Free Student ID Card Learning Outcome Understand the structure of the UK tax system and administration processes. Calculate and manage income tax, corporation tax, VAT, and capital gains tax. Complete and submit self-assessment tax returns accurately. Manage payroll taxes, national insurance contributions, and employee wages. Grasp advanced concepts of income taxation and financial analysis. Apply double-entry accounting principles in taxation contexts. Explore professional career paths and responsibilities of a tax accountant. Why Choose This Course? The Tax Accounting course provides practical, job-ready training that covers real-world tax scenarios. You’ll gain hands-on skills highly valued by employers and small businesses. Whether you're aiming to start your career, grow your freelance services, or simply understand tax accounting better for personal or business needs, this course offers the clarity and confidence you need to succeed. Who Is This Course For Aspiring tax accountants or payroll professionals Finance and accounting students Small business owners managing their own taxes Professionals seeking to expand their tax knowledge Entry Requirements There are no specific prerequisites for this course. It is open to anyone interested in learning about tax accounting. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.

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Overview: Are you ready to elevate your expertise in high-voltage three-phase systems? Our comprehensive course, 'Short Circuit Analysis for HV Three Phase Systems,' is designed to empower electrical engineers, power system professionals, and anyone involved in the design and maintenance of high-voltage electrical networks.   Key Benefits: Specialized Knowledge: Gain in-depth insights into short circuit analysis specific to high-voltage three-phase systems. This course is tailored for professionals seeking specialized skills in analyzing and mitigating short circuits in complex electrical networks. Real-world Applications: Dive into practical scenarios and case studies, providing hands-on experience that directly applies to real-world situations. Acquire the skills needed to analyze short circuits in various industrial settings, ensuring you are well-equipped to handle challenges on the job. Cutting-Edge Techniques: Stay ahead of the curve by learning the latest techniques and methodologies in short circuit analysis. Understand how to use advanced software tools to simulate and analyze short circuits, allowing you to make informed decisions in system design and protection. Risk Mitigation: Learn strategies to identify potential risks associated with short circuits in high-voltage systems and implement effective protective measures. Minimize downtime, enhance system reliability, and ensure the safety of personnel and equipment within your electrical network. Expert Instruction: Benefit from the guidance of industry experts with extensive experience in high-voltage systems. Our instructors bring a wealth of knowledge to the table, providing valuable insights and practical tips to enhance your learning experience. Networking Opportunities: Connect with like-minded professionals, fostering valuable networking opportunities. Share experiences, exchange ideas, and build relationships within the industry, enriching your professional network for future collaborations and career advancements. Flexible Learning: Access the course content at your own pace with our online platform. Whether you're a working professional or a student, our flexible schedule allows you to balance your learning with other commitments.   Who Should Enroll: Electrical Engineers Power System Designers Maintenance Professionals Utility Engineers Electrical Consultants Students pursuing electrical engineering   Don't miss this opportunity to enhance your skills and become a go-to expert in Short Circuit Analysis for HV Three Phase Systems. Enroll now and power up your career! Course Curriculum Introduction To Short Circuit Analysis For Hv Three Phase Systems Course Introduction To Short Circuit Analysis For Hv Three Phase Systems Course 00:00 Short Circuit Fault Analysis Overview Short Circuit Fault Analysis Overview Per Phase Analysis Per Phase Analysis 00:00 Per Unit Analysis Per Unit Analysis 00:00 Change Of Base Change Of Base 00:00 Transformers Per Unit Analysis Transformers Per Unit Analysis 00:00 Symmetrical Components Symmetrical Components 00:00 Asymmetrical Three Phase Fault Analysis Asymmetrical Three Phase Fault Analysis 00:00 System Modeling System Modeling 00:00