259 IT Support courses in Staines-upon-Thames delivered On Demand

Looking for a role that merges tech with business operations? The IT Support Assistant Mini Bundle was designed to get you hired—fast. With a skill mix of IT, Basic Electrical Engineering, Cyber Security, Network Engineering, and HR, this bundle is tailor-made for office support roles, entry-level infrastructure positions, and administrative tech jobs. Employers across tech departments, HR divisions, and hybrid teams are actively recruiting for talent that combines IT skills with Network Engineering and an understanding of both people and systems. This is your opportunity to tick every box they need. Description Today’s support assistant roles are complex. They require IT expertise, network fluency, and compliance awareness—and that’s exactly what this bundle delivers. Whether it’s managing digital networks, troubleshooting infrastructure, or liaising with HR teams, this combination of IT, Basic Electrical Engineering, Cyber Security, Network Engineering, and HR ensures you’re job-ready. Cyber Security is a must-have in all support roles. Pair that with Network Engineering, and you're prepared for IT desk jobs and system admin tasks. Add HR, and you become indispensable in tech-enabled HR departments that need professionals fluent in both digital systems and human processes. With IT, Basic Electrical Engineering, Cyber Security, Network Engineering, and HR under your belt, you’re not just another applicant—you’re a problem-solver, a communicator, and a technician all in one. Employers know that. The only question is: will they find you before someone else gets there first? FAQ Q: What roles does this bundle prepare me for? A: IT support assistant jobs, helpdesk roles, HR tech admin, and junior Network Engineering positions that require knowledge of Cyber Security, IT, and HR. Q: Why is HR included in an IT bundle? A: Because HR teams now rely heavily on tech-savvy assistants to manage systems, data, and compliance—especially those with IT and Cyber Security credentials. Q: Does this bundle prepare me for entry-level tech roles? A: Absolutely. IT, Network Engineering, Cyber Security, Basic Electrical Engineering, and HR form a solid foundation. Q: Can I work in network support with this? A: Yes. Network Engineering and Cyber Security training are essential for junior infrastructure roles. Q: Is this bundle good value compared to buying courses separately? A: Definitely. You save more by enrolling in one package that covers IT, HR, Cyber Security, Network Engineering, and Basic Electrical Engineering. Q: Is this relevant for hybrid office roles? A: Very much so. Hybrid teams require people who are fluent in IT, Cyber Security, and HR operations.

Boost your hireability in today’s tech-driven job market with the IT Support Training 20-in-1 bundle. Whether you’re eyeing a helpdesk role, technical support position, or IT administration job, this bundle gives your CV the upgrade employers are scanning for. Fast-track your job-readiness with a value-packed course suite tailored for real-world IT environments. 💼 Description From cloud systems to cybersecurity basics, modern support roles demand more than just knowing your way around a computer. This 20-in-1 training bundle equips you with job-relevant knowledge in software, networking, compliance, and client-facing communication. Ideal for entry-level tech candidates, junior support technicians, or admin staff stepping into hybrid IT roles, this bundle adds serious weight to your applications. It’s a credible, time-efficient way to show you're serious about working in tech — without spending thousands. Don’t let a job opportunity pass you by while you're still Googling the requirements. Secure this 20-course bundle now and start checking the boxes employers care about. ❓ FAQ Q: What roles does this bundle support? A: IT support, helpdesk technician, junior systems analyst, compliance assistant, and office tech roles. Q: Can I use this to break into the IT field? A: Yes — it's ideal for beginners or administrative professionals transitioning into IT. Q: Will I receive certificates? A: Yes — you’ll earn a certificate for each of the 20 included courses. Q: Is it relevant for remote tech roles? A: Absolutely — especially for virtual support, documentation, and cloud-based tools. Q: Are any programming skills required? A: No — this bundle is beginner-friendly and practical. Q: Is this a time-sensitive offer? A: Yes — access to all 20 courses at this price is limited.

Ready to land a job in the ever-evolving tech world? This 20-in-1 IT Support Administrator bundle is tailored to help you stand out in competitive hiring pools—fast. With a blend of administrative, technical, and communication-based competencies, this bundle is ideal for anyone eyeing roles in corporate IT departments, government tech desks, or managed service providers. Whether you’re switching industries or strengthening your résumé, this is your low-risk, high-reward gateway into a hireable future. 📘 Description Employers aren’t just hiring IT specialists—they’re hiring problem-solvers, system thinkers, and effective communicators. This comprehensive training package has been thoughtfully assembled to reflect exactly what modern tech teams need from administrative IT staff. From navigating compliance-heavy environments to understanding support-level data handling, every skill listed here signals to hiring managers that you're more than just IT-savvy—you’re workplace-ready. And here’s where FOMO is real: employers are looking right now for applicants with this hybrid skill set. Don’t get left behind while others upskill and grab those entry-to-mid-level jobs. One single investment. Twenty powerful upskills. Lifetime access. That’s smart career economics. ❓ FAQ Q: Who is this course bundle for? A: Ideal for aspiring IT administrators, office support staff, career changers, or anyone looking to get a foot into the IT industry. Q: Will this help me land a job? A: While no training can guarantee employment, this bundle was curated to align with job listings across IT support, technical admin, and internal operations roles. Q: Is this suitable for someone with no background in IT? A: Yes. It’s designed to be approachable for beginners while still offering value to those already in the industry. Q: Can I list all 20 courses on my CV? A: Absolutely. Each course offers independent credentials that enhance your employability and skill proof. Q: What kinds of jobs can this help me pursue? A: Entry-Level IT Administrator, Junior Compliance Analyst, Service Desk Support, IT Coordinator, or even Cross-Departmental Tech Assistant.

Analytical thinking meets IT precision. This IT Support Analyst 20-in-1 bundle is tailored for aspiring professionals who want to position themselves as go-to problem-solvers across digital teams. Whether you're stepping into your first analyst role or pivoting from general admin to IT support, this bundle was built to raise your career ceiling. You won’t just fit in—you’ll stand out. 📘 Description Support analysts sit at the critical junction of data, systems, and decision-making. This course collection has been engineered to deliver a well-rounded toolkit that resonates with the needs of hiring managers across IT, finance, HR, and beyond. The diversity of skills means you’ll be able to apply for a wide range of roles without being pigeonholed. And because this bundle covers technical know-how and communication finesse, you’ll be ready for both the hands-on tasks and the people-facing moments. What you gain isn’t just knowledge—it’s career agility. With 20 essential topics under your belt, you're building a résumé that recruiters can’t ignore. The smart move? Start before the next vacancy goes live. ❓ FAQ Q: Is this suitable for people moving into data-heavy roles? A: Absolutely. It's particularly useful for support analysts who need to blend data skills with core IT understanding. Q: Which industries will value this bundle? A: Tech, finance, healthcare, logistics, public services—anywhere digital infrastructure needs reliable support analysis. Q: Will this help me progress to mid-level roles faster? A: It gives you a competitive edge. You’ll show broader skills than most early-career applicants. Q: Is this bundle flexible for remote work roles? A: Yes, the competencies covered are ideal for both in-house and remote support roles. Q: How soon can I start applying for jobs after completing it? A: Many learners begin applying after finishing just a few key courses—don’t wait to be perfect to get started.

Looking to get your foot firmly into the tech support field without the jargon overload? Our IT Helpdesk Administrator Training Course is crafted for those who want to understand what truly goes on behind the blinking lights and whirring fans of a support desk. This course breaks down the essential concepts, tools, and responsibilities of an IT helpdesk administrator in a clear and engaging way—minus the waffle. You’ll gain knowledge of system support, common troubleshooting methods, network basics, ticketing systems, and security essentials that make IT support tick, all without ever needing to leave your chair. Whether you're new to IT or aiming to brush up on support desk fundamentals, this course offers a solid route into the fast-paced world of user support. It keeps things grounded, relevant, and well-structured, so learners can confidently navigate the demands of IT queries, incident management, and remote assistance procedures. With straightforward guidance and a focus on real technical knowledge—not fluffy phrases—you’ll finish this course with your head screwed on the right way for the job. Learning Outcomes: Set up a virtual test lab to practise and improve your IT helpdesk skills. Install Windows OS with multiple media to ensure maximum efficiency. Troubleshoot system performance issues without the need for rebooting. Understand the basics of active directory server setup and introduction. Identify and resolve file system-related issues that may arise. Master useful tricks for system troubleshooting and Windows 11 command-line administration. Prepare Virtual Test Lab Installing Windows OS With Multiple Media7 lectures System Troubleshooting without Reboot6 lectures Optimise System Performance (Fix Slowness Issue) Active Directory Server Setup (Optional)8 lectures Active Directory Introduction File System Related Troubleshooting Useful Tricks for System Troubleshooting Windows 11 Command line Administration lectures How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path IT Helpdesk Administrator: £22,000 - £35,000 per year Systems Administrator: £25,000 - £45,000 per year Network Administrator: £20,000 - £45,000 per year Technical Support Specialist: £18,000 - £35,000 per year IT Support Analyst: £20,000 - £40,000 per year Helpdesk Support Technician: £18,000 - £30,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course. Delve into various topics, from IT (Information Technology) Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world. Equip yourself with the essential tools to excel in IT (Information Technology) Support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic & Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career. Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT Help Desk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course today and secure your future in the rapidly growing tech industry. This IT (Information Technology) Support with Cyber Security & Data Protection Training Bundle Consists of the following Premium courses: Course 01: IT (Information Technology) Support Technician Training Course 02: IT Asset Department Course 03: Learning Computers and Internet Level 2 Course 04: Building Your Own Computer Course 05: Electronic & Electrical Devices Maintenance Course 06: Cyber Security Incident Handling and Incident Response Course 07: GDPR Data Protection Level 5 Course 08: Data Center Training Essentials: General Introduction Course 09: Complete Windows 10 Troubleshooting for IT HelpDesk Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 11: Level 2 Microsoft Office Essentials Learning outcomes: Gain proficiency in IT (Information Technology) Support and troubleshooting techniques. Understand the workings of an IT asset department. Enhance your knowledge of computers and the Internet. Learn how to build and maintain your computer. Develop aptitudes in electronic and electrical device maintenance. Tackle cyber security incidents with effective handling and response strategies. Comprehend the nuances of GDPR data protection. Familiarise yourself with data centre essentials and cloud computing. Our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT (Information Technology) Support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape. Whether you're looking to advance your career in IT (Information Technology) Support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry. Course Curriculum: IT (Information Technology) Support Technician Training Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring IT (Information Technology) Support technicians. Individuals interested in cyber security and data protection. Those seeking to build and maintain their computers. Professionals aiming to work in IT asset management. Individuals looking to expand their Microsoft Office and Windows 10 expertise. Anyone pursuing a career in cloud computing. Requirements This IT (Information Technology) Support with Cyber Security & Data Protection Training course has been designed to be fully compatible with tablets and smartphones. Career path IT (Information Technology) Support Technician (Salary range: £18,000 - £35,000) IT Asset Manager (Salary range: £25,000 - £45,000) Computer Repair Specialist (Salary range: £18,000 - £30,000) Cyber Security Analyst (Salary range: £25,000 - £60,000) Data Protection Officer (Salary range: £30,000 - £60,000) Data Center Technician (Salary range: £20,000 - £40,000) Cloud Computing Specialist (Salary range: £30,000 - £70,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the IT (Information Technology) Support Technician Training course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

If you're looking to break into tech support without the stress of a full degree, this 20-in-1 course bundle might be the smartest step you'll take this year. It’s been specifically curated for those targeting support roles in corporate, healthcare, education, or public sector tech environments. This isn't just training—it’s a hireability upgrade. 📘 Description Behind every great IT department is a skilled assistant who knows how to handle the tools, track the issues, and keep operations smooth. This bundle equips you with precisely the cross-functional capabilities hiring managers are scanning for—technical fluency, strong communication, and adaptive problem-solving. It’s not just about having a certificate—it’s about being job-ready. With 20 career-centric topics combined into one cohesive training suite, this is the all-in-one solution for people who want to join the tech field without wasting time on fluff or filler. Plus, it’s affordable enough to make even the most cautious learner say, “Why not?” Apply early. Learn fast. Get noticed sooner. ❓ FAQ Q: What makes this bundle different from other IT training courses? A: It combines hard and soft skills tailored to what support-level roles actually require—nothing unnecessary, everything practical. Q: What industries does this prepare me for? A: IT services, corporate offices, educational institutions, tech startups, government support desks, and more. Q: Can I use this to apply for IT apprenticeships or internships? A: Yes—this bundle strengthens your foundational skills, making you a standout candidate for entry-level opportunities. Q: How long do I have access to the materials? A: You’ll have lifetime access. Train at your own pace, and revisit as needed during your career journey. Q: Will I receive certifications for each course? A: Yes. Each course comes with independent recognition—perfect for building out your CV or LinkedIn profile.

ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

Explore ITIL4 Foundation, a comprehensive course delving into modern IT service management practices. Learn key concepts, principles, and processes to enhance organisational efficiency and align IT services with business goals. About this course £519.00 153 lessons Accredited training Certificate of completion included Exam included Course curriculum Module 1 - Introduction1.1 Tutor Introduction1.2 Certifications1.3 Course Features1.4 Why ITIL? Module 2 - Key Concepts2.1 What is a Service?2.2 What is Utility?2.3 What is Warranty?2.4 What are Customers, Users and Sponsors?2.5 What is Service Management?2.6 Creating value with Services2.7 Value & Value Co-creation2.8 What is Value?2.9 Organisations and Stakeholders2.10 Service Providers2.11 Other Stakeholders2.12 Value: Outcome, Cost and Risk2.13 Figure, Balance, Outcomes, Costs, Risks2.14 Outputs and Outcomes2.15 Cost2.16 Risk - Part 12.17 Risk - Part 22.18 Utility & Warranty - Part 12.19 Utility & Warranty - Part 22.20 Services Offerings2.21 Services Relationship2.22 Service Provisions2.23 Services Relationship Model2.24 Goods, Resources & Actions2.25 Products & ServicesTest Your Knowledge Quiz Module 3 - Guiding Principals3.1 Guiding Principles - Introduction Part 13.2 Guiding Principles - Introduction Part 23.3 Guiding Principles - The Key Message is Discussed!3.4 Guiding Principles - Nature, Use & Interaction of the Guiding Principles3.5 Focus on Value - The Key Message Discussed!3.6 Focus on Value - The Service Consumer & What is their Perspective of Value3.7 Focus on Value - The Customer Experience3.8 Focus on Value - How to Apply the Principle!3.9 Start Where You Are - Key Message Discussed!3.10 Start Where Your Are - Assess Where You Are3.11 Start Where You Are - The Role of Measurement3.12 Start Where You Are - How to Apply the Principle!3.13 Progress Iteratively with Feedback - Key Message Discussed!3.14 Progress Iteratively with Feedback - The Role of Feedback3.15 Progress Iteratively with Feedback - Iteration & Feedback Together3.16 Progress Iteratively with Feedback - How to Apply the Principle3.17 Collaborate & Promote Visibility - Key Message Discussed! (Part 1)3.18 Collaborate & Promote Visibility - Key Message Discussed! (Part 2)3.19 Collaborate & Promote Visibility - Key Message Discussed! (Part 3)3.20 Collaborate & Promote Visibility - Whom to Collaborate with (Part 1)3.21 Collaborate & Promote Visibility - Whom to Collaborate with (Part 2)3.22 Collaborate & Promote Visibility - Communication for Improvement3.23 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 1)3.24 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 2)3.25 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 3)3.26 Collaborate & Promote Visibility - How to Apply3.27 Think & Work Holistically - Key Message Discussed! (Part 1)3.28 Think & Work Holistically - Key Message Discussed! (Part 2)3.29 Think & Work Holistically - Key Message Discussed! (Part 3)3.30 Think & Work Holistically - How to Apply the Principle3.31 Optimise & Automate - Key Message Discussed! (Part 1)3.32 Optimise & Automate - The Key Message Discussed! (Part 2)3.33 Optimise & Automate - The Road to Optimisation (Part 1)3.34 Optimise & Automate - The Road to Optimisation (Part 2)3.35 Optimise & Automate - How to Apply the Principle3.36 Keep it Simple and Practical - Key Message Discussed!3.37 Keep it Simple & Practical - How to Apply the Principle3.38 Principle InteractionTest Your Knowledge Quiz Module 4 - 4 Dimensions of Service Management4.1 Introduction4.2 The 4 Dimensions of Service Management4.3 Organisation & People (Part 1)4.4 Organisations & People (Part 2)4.5 Organisation & People (Part 3)4.6 Information & Technology (Part 1)4.7 Information & Technology (Part 2)4.8 Information & Technology (Part 3)4.9 Information & Technology (Part 4)4.10 Partners & Suppliers (Part 1)4.11 Partners & Suppliers (Part 2)4.12 Partners & Suppliers (Part 3)4.13 Partners & Suppliers (Part 4)4.14 Partners & Suppliers (Part 5)4.15 Partners & Suppliers (Part 6)4.16 Value Streams & Processes (Part 1)4.17 Value Streams & Processes (Part 2)4.18 Value Streams & Processes (Part 3)4.19 Value Streams & Processes (Part 4)Test Your Knowledge Quiz Module 5 - The Service Value System5.1 Introduction5.2 Describe the ITIL Service Value System (Part 1)5.3 Describe the ITIL Service Value System (Part 2)5.4 Describe the ITIL Service Value System (Part 3)5.5 Describe the ITIL Service Value System (Part 4)Test Your Knowledge Quiz Module 6 - Service Value Chain and the Service Value Stream 6.1 Learning Objectives 6.2 Service Value Chain Model 6.3 The Interconnected Service Value Chain "elements" 6.4 The Interconnected Service Value Chain "more" 6.5 The Interconnected Service Value Chain "Value Streams" 6.6 The Interconnected Service Value Chain "Steps" 6.7 Plan 6.8 Improve 6.9 Engage 6.10 Design & Transition 6.11 Obtain/Build 6.12 Deliver & Support Test Your Knowledge Quiz ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.