265 International Relations courses in Cardiff delivered On Demand

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.

This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible. Ways of identifying the behavioural competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate. The course then investigates through online and offline options for attracting and sourcing candidates.

Learn how to lead and manage effective change by aligning people through emotional engagement.

This self-paced, online course provides an overview of AML, the measures needed for efficient AML controls, Suspicious Transaction Monitoring, and Suspicious Activity Reporting (SAR) to help delegates understand their obligations to report suspicious activity, when to report suspicious activity, and how to report better quality SARs. Description Financial crime encompasses many threats to organizations and financial institutions. It has become a major risk in terms of reputation, integrity, and compliance for the financial community at large. Organizations must be able to mitigate risks by having an Anti-Money Laundering (AML) compliance programme in place, one that can effectively identify and report suspicious activities (SAR). This course will give you a comprehensive overview of everything that is relevant in terms of AML and suspicious activity reports. The course covers several important issues, including: • Definitions and legal framework of anti-money laundering and combating terrorism financing • Offences in the financial markets designated as money laundering offences • Reasons for the deficiency in financial market governance • Measures needed for efficient anti-money laundering controls (essential control features to minimize ML/TF in financial markets) • Suspicious Activity Report (SARs) and how these are related to money laundering prevention • Defining and identifying several types of suspicious activity and relevant reporting obligations • Who reports on money laundering trends • International regulatory/legal requirements related to SARs • Common indicators of suspicious transactions • Examples of red flag indicators • Case studies and examples Training Duration This course may take up to four (4) hours to complete. However, actual study time differs as each learner uses their own training pace. Participants This course is ideal for anyone wishing to acquire and demonstrate specialized knowledge in AML compliance and SARs. It is also suitable for professionals pursuing regulatory CPD in Financial Regulation. • MLCO • Governance Officer • Compliance Manager • Front line staff • Asset/wealth managers • AML officer • Risk Manager • Audit Executive • Internal Auditor • Corporate Counsel Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of the session, participants take a quiz to complete their learning unit and earn a Certificate of Attendance once all quizzes have been passed successfully. Accreditation and CPD Recognition This programme has been developed by the European Institute of Management & finance (EIMF), a leading and recognised training institution. The syllabus is verified by external subject matter experts and may be accredited by financial regulators, and general financial training accreditation bodies, such as CISI, ICA, and ACAMS for 4 CPD Units. Eligibility criteria and CPD Units are verified directly by your association or other bodies in which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 180 days.

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An E-Learning Course by Born at the Right Time Created by Rachel Wright, with leading voices in the field Welcome to the Masterclass in Parent Carer Trauma Going beyond awareness to meaningful action This powerful and timely course explores the trauma experienced by parent carers. Drawing on the latest research and the expertise of professionals with lived experience, this course offers practical, responsive strategies for professionals working across health, education, and social care. Parent carers are often navigating extreme and ongoing stress while advocating for their children and working alongside hard working practitioners within often fragmented and uncoordinated systems. This course helps to understand, recognise, and respond to that trauma with empathy, authority, and actionable care. As with all Born at the Right Time training, this course will be Rooted in Lived Experience Informed by Research Delivering Actionable Solutions Who This Course is For? This masterclass is for professionals working in Special Educational Needs (SEN), health, education, and social care, including those in face-to-face, managerial, and commissioning roles. This is not a course in clinical diagnosis or treatment of trauma. Rather, it is designed for the many non-trauma specialist professionals who routinely work alongside families. It is for the myriad of practitioners whose interactions can either unintentionally cause harm or become a source of empowerment. What You’ll Gain A clear understanding of how trauma is expressed in parent carers Insight into systems-generated trauma and the unintended potential harm from repetitive assessments, fragmented services, and disempowering practices Knowledge of the impact of trauma on parent carer health and well-being, including suicide risk The unseen negative impact parent carer trauma has on practitioners and the systems they work within Practical strategies to create safe, trusting relationships with parent carers Communication strategies that prioritise empathy, respect, and emotional regulation A trauma-informed lens that supports collaboration, co-production and personalised care Reflection opportunities to consider how you and your service can make meaningful change Learn From Leading Voices This course features insights and teaching from some of the most respected names in the fields of trauma, disability, and parent carer lived experience: Dr Joanna Griffin – Counselling Psychologist, parent carer, author of Day by Day, and founder of Affinity Hub Dr Julie Calveley – Learning Disability Nurse, Founder of NAC, specialising in trauma and wellbeing in people with complex disabilities Dr Ana Aiello – completed her PhD at the School of Law, University of Leeds. Currently working as the Cerebra Postdoctoral Researcher at Leeds University. Dr Siobhan O’Dwyer – Associate Professor in Social Care at Birmingham University, leading international research into parent carer suicide and homicide Dr Julian George – Journalist and knowledge transfer consultant focused on the deaths of learning disabled and autistic people Ellie Chapple – Dynamic speaker, inclusion advocate and change-maker, known for her message to #FlipTheNarrative Why This Matters Parent carers save the UK economy over £132 billion annually through their unpaid labour (Carers UK, 2020), yet face chronic stress and deteriorating health outcomes (Miodrag & Hodapp, 2010; Fraser, 2023). Systems often inadvertently cause further trauma, eroding trust and damaging relationships. As a practitioner, you have the power to reduce harm and promote a safe, collaborative environment. By understanding trauma and responding with empathy, clarity, and purpose—you can help create environments that promote safety, dignity, and growth. Course Features Interactive content and reflection activities Real-life case studies and downloadable tools Evidence-informed strategies you can apply immediately Learn at your own pace, anytime Certificate of completion provided Testimonials Take the Next Step Join a community of professionals who are reimagining what it means to work with families. This course is a call to action—one that moves beyond awareness into meaningful, compassionate practice. ➡️ Enrol now in the Masterclass in Parent Carer Trauma. Inclusion and Diversity Statement We acknowledge that trauma is experienced differently depending on intersectional identities. Race, gender, sexuality, disability, culture, and class profoundly shape how families encounter and navigate trauma. At Born at the Right Time, we are committed to inclusive, equitable practice that recognises and values the rich diversity of all families. We strive to amplify marginalised voices and challenge the structural inequalities that continue to impact outcomes for parent carers and their children. Content Warning This course contains accounts of traumatic lived experiences, including discussions of suicide, homicide, and systemic injustice. We encourage participants to engage with care and consider their own wellbeing while participating in this training. This is a flexible e-learning course, which can also be delivered in-person by Born at the Right Time’s experienced trainers. To book a bespoke session focused on your specific objectives, context and learner needs, email: training@bornattherighttime.com

Empathy is one of the key building blocks of great social interactions. A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy. Learn how to develop your empathy by understanding other people's viewpoints and perspectives to build effective, authentic relationships.

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Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.

Within the course, you have the chance to complete a questionnaire focused on determining your preferences, which will enable you to gain some insights into your Type. As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.