3261 Influence courses delivered Online

Description Learn to speak with confidence by gaining skills and knowledge from the Voice Improvement Training course. The course will help you to become an eloquent speaker. You will be able to identify the problems in your voice and talking style that will help you to make decisions for solving the problem. The course teaches you how to diagnose the problem and solve accordingly. One of the common reasons for voice problems is anxiety and nervousness. The course helps you to overcome the obstacles of tension and prepare you for becoming a confident speaker. Throughout the course, you will explore how to make your voice healthy and create the best sound possible. Apart from these, the course guides you on how to avoid the most common problems of sounding such as boring and monotone. You will also learn the strategies of speaking with energy and know the ways of making your sound more conversational. However, the course is not designed for the people who have the severe neurological voice problem. Upon completion, you will be able to speak with clarity. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Voice Improvement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Voice Improvement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. You Can Learn to Love Your Voice How to Improve Your Voice Promo FREE 00:01:00 How to Improve Your Voice Overview 00:01:00 How to Improve Your Voice Famous Bad Voices 00:02:00 How to Improve You Voice Record Your Voice 00:02:00 Problems With Voices and How to Deal With Them How to Improve Your Voice Diagnosis Your Own Voice 00:01:00 How to Improve Your Voice Feedback from Others 00:02:00 How to Improve Your Voice Defining Your Exact Problems 00:05:00 How to Improve Your voice Listen to Natural conversation 00:05:00 Solutions How to Improve Your Voice Practice Again and Record 00:03:00 How to Improve Your Voice Don't Lower Your Voice 00:07:00 How to Improve Your Voice practice on Video 00:04:00 How to Improve Your Voice Other Techniques 00:02:00 Conclusion How to Improve Your Voice Conclusions 00:01:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Business Management Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. Economic knowledge and good administration are crucial to prosperity and progress in modern society. For both customers and employees, it is important that companies and public institutions are administered well. At the same time, good administration has a significant impact on a company’s bottom line figures. One of the keywords in Business Administration is management, and as a SEMP BM student, you will gain insight into both financial and psychological aspects of management. The online Programme will provide you with a wide range of skills that will qualify you for many different positions in the public or private sectors. The courses in Business Management will provide you with insight into Organisational theory, management psychology, marketing, planning, microeconomics, and cost management. You will learn how to locate and analyze management issues, such as how to increase customer satisfaction; you will also learn to understand how companies and institutions are influenced by international conditions, technology, the global economy, or legislation. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Business Management Programme right for me? The ultimate aim of the SEMP Business Management program is to prepare participants to work in a management position in an ever-changing international environment where advanced technology and multicultural situations occupy an increasingly important place in the daily lives of companies. It exposes you to key issues in business management, provides insight into relevant social, political, legal, and macroeconomic conditions affecting business. The online Programme is suited to a wide range of interests but is particularly relevant to those who plan to have a career in organizations that conduct business beyond a single domestic economy.   Why SEMP Business Management? Succeeding in today's economy requires the ability to communicate and collaborate across the globe with a diversified workforce. The business world is constantly fluctuating, and successful business people must be adaptive to change and capable of working with diverse populations. The function of business is to create fiscal integrity and stability, prosperity, employment, and beneficial products and services. The online SEMP Business Management Programme will help you understand big and small businesses, entrepreneurship, along with the important relationship between businesses and the communities they serve.   Who should enrol in this online Certificate Program? The SEMP Business Management Programme is designed for entry-level managers, up to mid-level managers, senior managers or directors, consultants who are in a general management role, or fast approaching such a position and are seeking an opportunity to obtain a richer, deeper understanding of management skills. The SEMP Business Management Program is ideal for professionals of all levels. This Programme provides practical skills to overcome daily challenges by providing participants with the latest management principles and techniques. Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Programme as its as Online Programme.

Dive into the captivating world of unspoken communication with the 'Ultimate Body Language Masterclass'. Grasp the art of conveying messages powerfully without uttering a word and understand how this subtle language dramatically influences personal and professional perceptions. This masterclass not only offers invaluable insights into reading non-verbal cues but also guides you on enhancing your own body language, ensuring you make an indelible impression, every time. Learning Outcomes Understand the intricacies of non-verbal cues and their impact on communication. Learn the role of body language in personal branding. Master techniques to communicate effectively using body language. Recognise the significance of non-verbal communication in the business realm. Develop the ability to interpret others' body language accurately. Why buy this Ultimate Body Language Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ultimate Body Language Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Ultimate Body Language Masterclass for? Individuals keen to refine their communication capabilities. Professionals seeking to bolster their personal brand. Managers and leaders aiming to enhance team communication. Salespeople and negotiators who wish to understand their clients better. Entrepreneurs looking to leave a lasting impact during pitches and meetings. Prerequisites This Ultimate Body Language Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ultimate Body Language Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Body Language Consultant: £40,000 - £60,000 Corporate Trainer: £35,000 - £50,000 Sales Manager: £45,000 - £70,000 Negotiation Specialist: £50,000 - £75,000 Business Development Executive: £30,000 - £55,000 Relationship Manager: £40,000 - £65,000 Course Curriculum Section 01: Body Language Masterclass Communication Body Language Masterclass Communication Through Movement Preview 00:06:00 How You Communicate Nonverbally Through Your Body 00:04:00 Reading and Understanding Non-Verbal Communication 00:04:00 The Importance of Non-Verbal Communication in Business 00:05:00 Branding Yourself with Non-Verbal Communication 00:03:00 Section 02: Branding Yourself with Non-Verbal Communication Digital nonverbal communication 00:05:00 Emoticons 00:04:00 Paralanguage 00:04:00 GIFs 00:04:00 The Importance of Nonverbal Elements in Online Chat 00:04:00 Section 03: Non-Verbal Communication Impacts Your Brand Nonverbal Communication Impacts Your Brand 00:04:00 Building a Personal Brand That Will Boost Your Career 00:04:00 7 Steps To Creating A Strong And Successful Small Business Brand 00:05:00 Benefits that Strong and Positive Body Language 00:04:00 How Much is Your Body Language Costing You 00:05:00 Section 04: How to Communicate Nonverbally Through Your Body The Eyes 00:04:00 Facial Expressions 00:04:00 Gestures 00:04:00 Arms & Legs 00:03:00 Posture a Physical Space 00:02:00 Section 05: Improving Your Non-Verbal Communication Skills Pay Close Attention to Physical Movement While Other Person Speaking 00:04:00 Maintain Comfortable Eye contact 00:04:00 Difference Between Open and Closed Body Stance 00:04:00 When to Stand and Why It's Polite - The Most Up-to-Date Manners 00:03:00 The Position of Seating in a Meeting 00:04:00 Section 06: Reading and Understanding Non-Verbal Communication The Importance of Eye Contact 00:04:00 The Importance of Good Posture 00:04:00 What a Firm Handshake Means 00:04:00 Watch for Genuine Smiles 00:04:00 Pay Attention When Someone Stands Close to You 00:04:00 Section 07: Importance of Non-Verbal Communication in Business Making a Good First Impression 00:03:00 Professional Speakers Use Non-Verbal Communication 00:03:00 Helps You Excel at Job Interviews 00:04:00 Enables You to Handle Performance Reviews with Poise 00:04:00 Allows You to Move Easily Through Everyday Life 00:05:00 Section 08: Review Review 00:04:00 Assignment Assignment - Ultimate Body Language Masterclass 00:00:00

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Teaching is one of the world's most prestigious and important professions. A teacher's effective teaching techniques can benefit every student in the classroom. This online Teaching: Teacher Training course will assist you in developing your skills and boosting your career. A career as a successful teacher could take you places you never dreamed possible. There are several ways that teaching can provide you with financial benefits and influence your future. Teachers provide students with the opportunity for a better future by providing them with knowledge. Teachers assist students in understanding abstract concepts by making them easy. They expose students to ideas and topics they might not have encountered otherwise. A great teacher imparts knowledge while making learning enjoyable, encourages students, and makes real-world connections. In this Teaching (Teacher Training) course, you will learn how to use cognitive or behavioural approaches to create powerful quantifiable objectives. You'll also discover how to select broad learning objectives for your students. With the help of this course, you will learn several techniques for motivating your students and effectively communicating with them. The course also covers Special Educational Needs (SEN) training. Overall, the educational tactics and behaviour management skills covered in this course will be extremely beneficial to you. So why wait? Enrol right away! Learning Outcomes Get an overview to a detailed understanding of Teacher Training. Examine different communication techniques. Know the building blocks of a secure learning environment. Learn about child development and teaching primary subjects. Know how to deal with children having special education needs or disabilities. Gain knowledge about self-management and how to deal with stress. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Teaching (Teacher Training) is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Teaching (Teacher Training) and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Primary Education in the UK 13:01 1: Primary Education in the UK Preview 13:01 Module 02: Responsibilities, Qualifications and Skills 11:28 2: Responsibilities, Qualifications and Skills 11:28 Module 03: Initial Teacher Training 17:47 3: Initial Teacher Training 17:47 Module 04: Types of Schools in the UK 10:19 4: Types of Schools in the UK 10:19 Module 05: Importance of Early Years in Development 11:44 5: Importance of Early Years in Development 11:44 Module 06: EYFS Teaching Techniques 08:49 6: EYFS Teaching Techniques 08:49 Module 07: Child Development 08:23 7: Child Development 08:23 Module 08: Teaching Primary English 20:01 8: Teaching Primary English 20:01 Module 09: Teaching Primary Mathematics 24:58 9: Teaching Primary Mathematics 24:58 Module 10: Teaching Primary Science, Design and Technology 22:21 10: Teaching Primary Science, Design and Technology 22:21 Module 11: Teaching Other Primary Subjects 20:59 11: Teaching Other Primary Subjects 20:59 Module 12: Children Having Special Education Needs or Disabilities 11:24 12: Children Having Special Education Needs or Disabilities 11:24 Module 13: EYFS Framework in 2021 07:23 13: EYFS Framework in 2021 07:23 Module 14: Self-Management and Dealing with Stress 09:06 14: Self-Management and Dealing with Stress 09:06 Who is this course for? Is This Teaching (Teacher Training) Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Teaching (Teacher Training) course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Teaching (Teacher Training) course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Nursery Nurse SEN Teacher Primary Teacher Teaching Assistant EYFS Teacher Salaries for the positions listed above typically range from £25,000 to £37,810 in the United Kingdom.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course provides complete guidelines for learning photography as beginners. From the fundamentals of photography to lighting techniques, and camera settings, this course covers it all. With expert guidance, you will be able to transform your images into stunning works of art. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Master the photography materials, equipment, and processes of the discipline - use of cameras, film, lightning, and printing (wet, hybrid, and digital) Get to know about the photographic history and theory, the relationship of photography to the visual disciplines, and the cultural influence Develop skills to use digital photography tools and the internet, such as emailing and posting to a website Learn how to work in experimental and manipulative techniques and gain knowledge about candid imagery, documentary photography, and interpretive studies Understand the advanced digital and analogue camera operations such as formats, photographic exposure, depth of field, and shutter speed Ability to control both natural and studio lighting with emphasis on the quality, quantity, and direction of light Learn how to plan, organize, edit, and evaluate a professional quality portfolio of photographic work Why Complete Photography Course right for you? The comprehensive online course will give you an overview of camera settings to understand technical concepts such as the ISO setting and what it's used for, exposure compensation, and why there is a need to darken or lighten your images. You will also learn about lens apertures and basic camera settings. This online course will help you know how to use the exposure triangle and how to use the exposure feature and get out of the auto mode. You will develop a solid understanding of improving images with natural lighting and using better compositions. By the end of the course, you will have a theoretical knowledge of basic and advanced camera settings, tips on posing for portraits, flash photography, and much more. Complete Photography Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Beginner Camera Setting (Important Info Used In Subsequent Lectures) Use The Exposure Triangle to Understand Exposure and Get Out of The Auto Mode The ISO setting, What is It and What's It for? Exposure Compensation, Why You Sometimes Need to Darken or Lighten Your Images Lens Apertures, Learn About One of The Most Important Camera Settings More Advanced Camera Setting 5 Tips for Tack Sharp Focussing Use Your Histogram to Nail the Exposure for Those Important Images. Aperture & Depth of Field - Start Getting Creative (DSLRs) Scene Modes & Depth of Field (Compact Cameras) Improve Your Image with Natural Lighting Direction of Light and The Effect It has on Your Photos Get Nice Blue Skies in Your Photos and Avoid White Skies Better Indoor Portraits Using Window Light - pt 1 of 2 Better Indoor Portraits Using Window Light - pt 2 of 2 Create a Great Look Using Backlighting How to Improve Your Natural Light Portraits Using a Reflector Improve Your Image Using Better Composition Use the Rule of Thirds for Improved Composition Better Composition Using Diagonal Lines Use 'Leading Lines' to Create More Dramatic Images Use Repeating Patterns for More Impact Improve Your Composition Using the 'Frame within a Frame' Trick Blur the Background for More Impact (DSLRs) Blur the Background to Isolate your Subject (Compact Cameras) Don't Let Cluttered Backgrounds Ruin Your Portraits Improve Your Portraits Using Nature's Own Abstract Backgrounds Tips on Posing for Portraits Flatter Your Individual Subject with These Full Length Posing Tips Family or Small Group Poses - Pt I Standing Poses Family or Small Group Poses - Pt II Seated Poses Individual Natural and Relaxed Female Poses Ideas for Photographing Children, 4-6 Months Old Ideas for Photographing Children, 9-12 Months Old Lanscapes and Scenery Landscape Photography Tips, a Walkthough with Barbara How to Take Better Photos in The Snow Flash Photography Better Results Using an External Flashgun, PT I - Bouncing The Flash Better Flash Portraits Using an External Flashgun, PT II - More Creative Portraits Better Results Using Your Cameras' Built-in Flash - Soften The Shadows Better Results Using on-Board Flash - Get a More Pleasing Background Information and Tips on Using Lenses General Tips on Camera Lenses, Variable/Fixed Apertures, Fast/Slow, What are Prime Lenses? Lens Focal Length, Pt I - Perspective Lens Focal Length, Pt II - 'Field of View' Lens Focal Length, Pt III - 'Depth of Field' Other General Techniques A Neat Idea for a Fun, Dramatic Portrait How the 'Half Press of The Shutter' Technique Can Improve Your Picture Taking How to Easily Create a Stunning Online Slide Show in Minutes How to Take Photos of Fireworks How to Take a Really Flattering Profile or PR Photo Take a More Flattering PR or Profile Photo - Basic Technique Using Using 'Top Shade' Take a More Flattering Profile or PR Photo - Refining The Basic Profile or PR Image Which Digital Camera to Buy Next, Megapixels is Not The Answer. The Myth of Megapixels - Image Resolution and Quality Which Camera Should I Buy Next - There's So Many to Choose from! Who should take this course? This online photography course for beginners: A to Z is suitable for those who want to gain skills and knowledge in becoming a digital photographer, anyone who wants to update their technical expertise on digital photography. This course is ideal for those who want to take their photography skills to an advanced level. Entry Requirements There are no academic entry requirements for this professional photography online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This online photography course for beginners: a to z assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The 'Effective Listening Skills for Leaders' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess. Learning Outcomes Comprehend the core principles and importance of effective listening in leadership roles. Identify barriers to active listening and develop strategies to overcome them. Apply advanced techniques to ensure full engagement and understanding during conversations. Reflect on personal listening habits, recognising areas for improvement. Construct a personalised action plan for continuous enhancement of listening capabilities. Why buy this Effective Listening Skills for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Effective Listening Skills for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Effective Listening Skills for Leaders course for? Emerging leaders keen on amplifying their communication skills. Managers desiring a deeper connection with their teams. Professionals aiming to reduce misunderstandings and conflicts at work. Individuals keen on enhancing personal relationships through better listening. Anyone aspiring to boost their leadership potential through effective communication. Prerequisites This Effective Listening Skills for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Listening Skills for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader: £25,000 - £35,000 Project Manager: £35,000 - £50,000 Human Resources Manager: £30,000 - £45,000 Operations Manager: £40,000 - £55,000 Executive Coach: £50,000 - £70,000 Organisational Development Consultant: £45,000 - £60,000 Course Curriculum Section 01: Introduction Introduction & Welcome 00:02:00 Section 02: Foundation of Listening What is Your Listening Barrier? 00:07:00 Nonverbal Cues and Body Language Tips 00:05:00 Types of Listening for Leaders 00:05:00 Section 03: Listening Skills & Practice Comprehensive Listening 00:07:00 Let's Practice Listening for Comprehension 00:07:00 Empathetic Listening 00:09:00 Let's Practice Listening with Empathy 00:08:00 Critical Listening 00:08:00 Let's Practice Critical Listening 00:06:00 Appreciative Listening 00:03:00 Section 04: Wrap Up and Next Steps Next Steps 00:02:00

It is essential for a thriving manager or leader to have the management and leadership skills. Without the required skills, it will be quite challenging for administering and leading a group of staff, or organisation. This Management and Leadership Development Training course is intended to improve your managing and leadership skills in the most effective way possible. You will learn how to build trust and confidence, understand the fundamental requirements and knowledge of becoming an efficient manager, how to gain employee satisfaction, and so on. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Management and Leadership Development Training - Updated Version Leadership & Management Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Business Management Introduction to Business Management 00:27:00 Operations Management 00:26:00 Introduction to Business Analysis 00:16:00 Strategic Analysis and Product Scope 00:30:00 Project Management 00:21:00 Business Development and Succession Planning 00:26:00 Business Processes 00:44:00 Planning & Forecasting Operations 00:23:00 Performance Management 00:20:00 Management of Cash and Credit 00:21:00 Managing Risk and Recovery 00:28:00 Quality Management 00:23:00 Communication Skills 00:27:00 Business Environment 00:18:00 Organisational Skills 01:18:00 Negotiation Techniques 00:18:00 Human Resource Management 00:19:00 Motivation and Counselling 00:21:00 Customer Service 00:18:00 Time Management 00:42:00 Conflict Management 00:16:00 Mock Exam Mock Exam- Management and Leadership Development Training 00:20:00 Final Exam Final Exam- Management and Leadership Development Training 00:20:00 Management and Leadership Development Training - Old Version Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This Discover your Confident Personality course will unlock your full potential and will show you how to excel in a career in Discover your Confident Personality. So upskill now and reach your full potential. Everything you need to get started in Discover your Confident Personality is available in this course. Learning and progressing are the hallmarks of personal development. This Discover your Confident Personality will quickly teach you the must-have skills needed to start in the relevant industry. In This Discover your Confident Personality Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Discover your Confident Personality skills to help you advance your career. Acquire a comprehensive understanding of various Discover your Confident Personality topics and tips from industry experts. Learn in-demand Discover your Confident Personality skills that are in high demand among UK employers, which will help you to kickstart your career. This Discover your Confident Personality course covers everything you must know to stand against the tough competition in the Discover your Confident Personality field.  The future is truly yours to seize with this Discover your Confident Personality. Enrol today and complete the course to achieve a Discover your Confident Personality certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Discover your Confident Personality course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Discover your Confident Personality course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Discover your Confident Personality course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Discover your Confident Personality is suitable for anyone aspiring to start a career in Discover your Confident Personality; even if you are new to this and have no prior knowledge on Discover your Confident Personality, this course is going to be very easy for you to understand.  And if you are already working in the Discover your Confident Personality field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Discover your Confident Personality course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Discover your Confident Personality course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Discover your Confident Personality course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Discover your Confident Personality course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Unique strengths, talents, and attributes 1.1. Multiple Intelligence 00:12:00 1.2. Multiple Intelligence 00:10:00 Module 02: Who Am I- What is Your Personality? Who Am I - What is Your Personality? 00:14:00 Module 03: Learning Styles 3.1. Learning Styles 00:10:00 3.2 Visual Learning Style 00:04:00 3.3. Auditory Learning Style 00:04:00 3.4. Kinesthetic Learning Style 00:05:00 Module 04: Use Your Strengths 4.1. Use Your Strengths 00:14:00 4.2. Use Your Strengths 00:20:00 4.3. Use Your Strengths 00:16:00 Additional Materials Resource - Discover your Confident Personality 00:00:00

Getting Started The MSc Project Management programme is designed to show people from any discipline or degree how to manage projects. This program aims to identify, develop and perform essential skills and techniques needed for expertise in Project Management. The programme focuses on enhancing graduate and practicing engineers' knowledge and skills in relevant management skills, principles, and procedures. This course equips students with the skills and knowledge necessary to contribute to project management research significantly. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Business Strategy, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MSc Project Management Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 7 Diploma in Business Strategy Programme Structure Mandatory Units Unit 703: Strategic Marketing Unit code: M/506/9074 TQT :150 Credit :15 This unit will explore the fundamental models, techniques, and theories that form the marketing foundation and can contribute to achieving strategic objectives. Additionally, it will impart learners with a critical comprehension of the marketing function within intricate organizations. Unit 704: Finance for Managers Unit code: D/506/9071 TQT :150 Credit :15 The focus of this unit is to assist learners in comprehending and effectively utilizing financial information and data. This unit holds significance for learners as it underpins informed decision-making. Unit 705: Strategic Direction Unit code: D/506/9068 TQT :150 Credit :15 This unit will delve into an organization's strategic aims and objectives, emphasizing their importance in establishing direction and gauging success and progress. Furthermore, the unit will examine how various strategic options may prompt the organization to alter its course. Unit 706: Strategic Planning Unit code: Y/506/9070 TQT :150 Credit :15 This unit focuses on the importance of the strategic planning process in crafting suitable strategies and creating a plan that garners support from stakeholders and other organizational leaders. Additionally, the unit addresses the critical evaluation of the program and its subsequent success. Unit 707: Creative and Innovative Management Unit code: H/618/0795 TQT :150 Credit :15 This unit equips the learner with the knowledge to acknowledge the significance of creative and innovative management concepts for organizations, as well as the skills to put this understanding into practice effectively. Unit 708: Managing Corporate Responsibility in the Wider Business Environment Unit code: K/618/0796 TQT :100 Credit :10 This unit offers the learner insight into how legislation and global integration impact the decisions, policies, processes, and activities carried out by organizations. Specialism Units GENERAL MANAGEMENT SPECIALISM Unit 701: Research Method Unit code: Y/506/9133 TQT :200 Credit :20 The objective of this unit is to enhance the learner's knowledge and comprehension of academic practices and research methodologies. It employs a problem-based learning approach to cultivate practical proficiency in areas relevant to educational practice and research within business and management. Unit 702: Development as a Strategic Manager Unit code: J/506/9064 TQT :150 Credit :15 This unit seeks to foster organizational and self-awareness in learners. It establishes the groundwork for a self-critical and reflective approach to personal development, which is crucial for learners operating at a strategic level. Additionally, it considers broader organizational and environmental factors, recognizing their role as contributors to the overall strategic success of both the individual and the organization.   HUMAN RESOURCES MANAGEMENT SPECIALISM Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process. Unit 710: Resourcing, Talent Management and Development Unit code: K/615/3307 TQT :150 Credit :15 This unit aims to cultivate proficiency in comprehending and analyzing employment markets and demographic trends to devise and execute effective, ethical, and fitting strategies for resourcing, retention, talent management, and development. Additionally, it will explore the potential and constraints of learning and talent development policies and procedures in shaping and attaining objectives at the national, organizational, group, and individual levels. Learners will evaluate the pivotal role of HRM professionals in formulating, implementing, and assessing strategic planning pertinent to employee resourcing, talent management, and development. Unit 711: Performance Management Unit code: M/615/3308 TQT :100 Credit :10 The objective of this unit is to empower learners with the knowledge to grasp the key factors that impact employee performance across all levels within an organisation and how these factors can be effectively managed. Additionally, it aims to equip learners with the understanding to create and execute suitable HR practices and strategies aligned with Performance Management.   FINANCE SPECIALISM Unit 712: Business Finance Unit code: R/618/8634 TQT :100 Credit :10 This unit seeks to enhance students' knowledge and comprehension of management accounting techniques tailored for small businesses. It also introduces students to applying management accounting information in effectively managing small companies through planning, organizing, executing, and controlling activities. Unit 713: International Financial Management Unit code: Y/618/8635 TQT :150 Credit :15 This module fosters students' comprehension and expertise in investments beyond national boundaries. It delves into matters that transcend domestic economies, encompassing the handling of foreign currencies and addressing international economic and cultural disparities. As a result, this module provides students with the skills needed to navigate the intricate realm of international finance. Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process.   MARKETING SPECIALISM Unit 714: Customer Growth Marketing Unit code: D/618/8636 TQT :100 Credit :10 The primary objective of this module is to conduct a critical examination of the tools and methods employed to achieve successful customer growth across various contexts. Through this, students will cultivate an essential grasp of the factors that shape consumer behaviour and assess relevant literature and theories elucidating consumer motivation and customer relationships. Additionally, students will be able to scrutinize an organization's marketing strategy and showcase the implementation of crucial concepts, elements, and tools within the business environment. Unit 715: Advanced Strategic Marketing Unit code: H/618/8637 TQT :150 Credit :15 The Marketing Strategy module builds upon the pre-existing knowledge that students and practitioners have regarding marketing principles. It aims to empower candidates to suggest strategic approaches to emerging market trends. It encourages them to contemplate the repercussions of marketing and its interplay with other facets of the organization. Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process.   PROJECT MANAGEMENT SPECIALISM Unit 716: Planning, Controlling and Leading a Project Unit code: K/618/8638 TQT :150 Credit :15 This unit is designed to acquaint learners with the practical aspects of initiating and overseeing a project. Additionally, it will familiarize them with the unique challenges of project management in the global business landscape. The unit encourages critical thinking about project management, viewing it as a complex, process-driven cultural system that is continually evolving through the collaborative efforts of high-performing teams. With an increasing number of firms engaging in project development and management activities, acquiring a sound understanding of efficient project management becomes crucial. Learners will delve into the roles and responsibilities of project team members and examine various levels of management skills, placing special emphasis on success factors, monitoring, and control. Unit 717: Procurement Risk and Contract Management Unit code: M/618/8639 TQT :100 Credit :10 The objective of this unit is to empower students with a comprehensive understanding of the fundamental principles of procurement. It emphasizes the significance of recognizing and mitigating risks associated with procurement and contract management. Additionally, learners will cultivate a critical appreciation for the various legislative frameworks that play a crucial role in procurement and explore frameworks for assessing risks within the procurement context. Unit 718: Advanced Project and Logistics Management Unit code: H/618/8640 TQT :100 Credit :10 The goal of this unit is to enable the learner to grasp the concepts of portfolio management and its related characteristics. It will also delve into the significance of having a Project Management Office, exploring the stages of establishing an effective PMO. Additionally, learners will assess the supply chain ecosystem and evaluate IT frameworks suitable for managing the complexities of logistics and the supply chain.   Phase 2 - MSc Project Management Top-Up Programme Structure Project Management Systems Project Management Techniques Dissertation (Major Project)   Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Business Strategy, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MSc Project Management Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.