283 Courses in Manchester

About this Training Course This five-day training course will cover aspects of FPSO operations with an emphasis on management of safety. A background of the methodology used to generate the various safety plans and codes used in the operational safety case will be covered. The course will also review general operational guidelines in the offshore environment to ensure that the operations are completed as designed. This will include offtake operations and maintenance processes for the plant and vessel as well as a session on subsea. Training Objectives To enable participants to obtain an in-depth understanding of FPSO operations, safety and maintenance: Provide a broad overview of how an FPSO operation is set up and established in the field Grasp the various methods used to moor the production units Analyse information and methods required to establish the operation according to local and international regulations. Assess the methods used to calculate the safety parameters and requirements to construct an approved valid safety case Explore conditions to monitor during operations with regards to safety and structure Inspect various types of hazards associated with production and produced materials Review regular and emergency operational maintenance requirements Examine cyclones and weather events causing disconnection Comprehend manning, training requirements and operations including cargo Case studies and Exercises: The training course uses real life examples and case studies to explain the setup, preparation, implementation and operational activities required to successfully complete FPSO operations from a safety and maintenance perspective. This will allow the application of participants' newly-acquired knowledge. Case studies also stimulate independent thinking and discussion among the participants. Case Studies The case studies proposed for this course will include: A group exercise to consider what is the minimum requirement for the production of a safety case Generic plan for the development of a maintenance management system using computer software systems (e.g. Amos) Construction of a UWILD plan to include scope and potential tendering requirements Quizzes The various quizzes can be expanded or arranged to suit the group/interests and topics covered but will generally include the following topics: Mooring types and location where they are primarily used Safety cases Safety management systems Process hazards and mitigation UWILD components and regulations Operations management Offtake operations Target Audience The course is generally aimed at personnel who are involved in FPSO operations as either offshore crew or onshore support team members. This course will also greatly benefit the following groups but not limited to: Process engineers Surveyors Facility engineers Naval architects Operations engineer Health, Safety, Environment (HSE) specialists and managers Maintenance engineers Course Level Intermediate Training Methods The training course is presented in an interactive workshop format that allows for discussion. The course will be delivered through analysis of case studies and running examples of problems. Course Duration: 5 days in total (35 hours) The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training comprises of information supplemented by visual activities including photographs from various operations and videos of operational and safety activities. Interaction verbally will be necessary to achieve the best learning outcome from the materials. Course timings and breaks  0830 - Registration 0900 - Start of training 1030 - Morning break 1045 - Training recommences 1230 - Lunch break 1330 - Training recommences 1515 - Afternoon break 1530 - Training recommences 1700 - End of training Trainer Your expert course leader has been involved in the Oil and Gas industry for over 28 years in several different roles commencing as a second deck officer on FPSO's and moving through the industry from deck officer to Master, OIM and Field Superintendent. He has also been in charge of semisubmersible and fixed production platforms as field superintendent before moving ashore into senior management roles. On completion of industry specific activities, he moved to teaching roles at South Tyneside Maritime College in the department of marine and simulation and presented live courses to maritime students from cadet to Master.  Prior to returning to Perth in March 2019, he was training manager for a subsidiary of Gaz Transport and Technigaz of France. He has a Master Class 1 certificate with endorsements for hazardous cargoes and a Graduate Certificate in Business Administration as well as multiple course certificates required to operate FPSO's, platforms and semisubmersible facilities. He has been involved in the preparation of national standards for Safety Cases (Australia); Designing and structural setup of competency-based training systems in South East Asia. He was also involved in the development of minimum standards, competency profiles position based and preparation and implementation of training plans to ensure competency in the local staff in Asian operations. He was part of the development team for minimum standards of offshore safety in Australian offshore operations including the implementation of the Common Safety Training Program (CSTP). He was also involved in implementing training plans for both simulator and classroom based courses in LNG operations and cargo tank design and construction. Highlighted work experience: Premier Petroleum Myanmar Ltd Petronas Carigali Newfield Australia (Cartier) Pty Ltd: FPSO Jabiru Venture FPSO Challis Venture Onshore OIM Australian FPSO Management Pty. Ltd. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Our workshop packages are perfect for groups looking for an alternative activity to take part in as part of a corporate event, team building exercise, stag or hen do, birthday party, Christmas party or any other occasion you’d like to embellish with a unique creative spin.  Below is a list of ‘off the shelf’ workshops and packages we currently offer however each of these can be customised to suit your needs. So if you like the look of tie due but also want to give t-shirt printing a go drop us an email and we’ll do our best to make it happen. Similarly if you’d like any of these experiences to come to you please get in touch as a selection of our equipment is portable. Booking a workshop as a group would give you a discount price as well. If you are more than 5 people, you can get it from 50£ per person (regular price 75£) for our usual 6h workshop. We also offer short courses (2/3 hours) for 25£ per person. - TSHIRT PRINTING WORKSHOP - PAPER PRINTING WORKSHOP - FABRIC PRINTING WORKSHOP Email hello@3rdrailprintspace.co.uk for a quote.

MySQL for developers training course description This MySQL Developers training course is designed for MySQL Developers who have a good understanding of a MySQL database and experience of using SQL commands. The course provides further practical experience in more advanced MySQL commands and SQL statements including Stored Routines, Triggers and Event Scheduling. What will you learn Provide the skills needed to write more advanced queries and database maintenance statements on a MySQL database. Use advanced features of the MySQL Client. Use advanced data types. Manage the structure of databases and tables. Manage and using indexes. Write complex SQL query statements. Use advanced SQL expressions. Use advanced SQL functions. Perform advanced Insert, Update, Delete, Replace and Truncate Operations. Use user variable syntax and properties. Import and export data from within MySQL. Import and export data from the command line. Perform complex joins to access multiple tables. Perform complex subqueries. Create, manage and us views. Use prepared statements. Create and use stored routines. Create and use triggers. Obtain database metadata. Optimize queries. Work with the main storage engines. Debug MySQL applications. MySQL for developers training course details Who will benefit: MySQL Developers who have a basic understanding of a MySQL database and SQL commands as covered on the Introduction to MySQL course. Prerequisites: MySQL foundation Duration 5 days MySQL for developers training course contents Introduction Administration and Course Materials, Course Structure and Agenda, Delegate and Trainer Introductions. Client/server concepts MySQL client/server architecture, Server modes, Using client programs, Logging in options, Configuration files, Precedence of logging in options Hands on Using client/server The MySQL client program Using MySQL interactively, The MySQL prompts, Client commands and SQL statements, Editing, Selecting a database, Help, Safe updates, Using script files, Using a source file, Redirecting output into a file, Command line execution, Mysql output formats, Overriding the defaults, Html and xml output, MySQL Utilities. Hands on Using the MySQL client program Data types Bit data type, Numeric data types, Auto_increment, Character string data types, Character sets and collation, Binary string data types, Enum and Set data types, Temporal data types, Timezone support, Handling Missing Or Invalid Data Values, SQL_MODE options. Hands on Using data types Identifiers Using Quotes with identifier naming, Case sensitivity in Identifier naming, Qualifying columns with table and database names, Using reserved words as identifiers, Function names Hands on Using identifiers Databases Database properties, Creating a database, Selecting a database, Altering databases, Dropping databases, Obtaining database metadata, The SHOW command, The INFORMATION_SCHEMA database, The SHOW CREATE command Hands on Using databases Tables and indexes Table properties, Creating tables, Create table using Select or Like, Temporary tables and memory tables, Altering tables, Adding columns, Changing column widths and types, Renaming columns, Dropping columns, Adding constraints, Dropping constraints, Renaming tables, Change the table storage engine, Multiple alterations, Dropping tables, Emptying tables, Obtaining table metadata, Show create table, The information_schema, Index introduction, Structure of a mysql index, Creating and dropping indexes, Creating an index, Altering a table to add an index, Specifying index type, Dropping indexes, Obtaining Index Metadata. Hands on Creating, altering and dropping tables/indexes Querying for data The SQL select statement and MySQL differences, Advanced order by, Order by and collation, Order by with enum datatype, Order by with Set datatype, Ordering with distinct and group by Special features of union, Limit and order by clauses, Group By clause, Group_concat, Using Rollup in a Group By clause. Hands on Querying for data SQL Expressions and functions Components of expressions, Nulls, Numeric expressions, String expressions, Temporal expressions, Comparison functions, Flow control functions, Numeric functions, String functions, Temporal functions. Hands on Using expressions and functions Updating data Update operations and privileges, Inserting rows, Insert using a set clause, Inserting duplicate values, Replacing rows, Updating rows, Update using the order by and limit clauses, Deleting rows, The delete and truncate statements. Exercise: Inserting, updating, replacing and deleting data Connectors MySQL client interfaces, MySQL connectors, Oracle and community conectors, Connecting to MySQL server using Java and PHP connectors, MySQL and NoSQL, Innodb integration with memcached. Obtaining database metadata What is metadata?, The mysqlshow utility, The show and describe commands, Describing tables, The information_schema, Listing tables, Listing columns, Listing views, Listing key_columns_usage. Hands on Obtaining database metadata Debugging Mysql error messages, The show statement, Show errors, Show count(*) errors, Show warnings, Show count(*) warnings, Note messages, The perror utility. Hands on Debugging Joins Overview of inner joins, Cartesian product, Inner joins with original syntax, Non equi-join, Using table aliases to avoid name clashes, Inner Joins With ISO/ANSI Syntax, Outer Joins, Left outer joins, Right outer joins, Full outer joins, Updating multiple tables simultaneously, Updating rows in one table based on a condition in another, Updating rows in one table reading data from another, Deleting from multiple tables simultaneously, Deleting rows in one table based on a condition in another. Hands on Coding joins Subqueries Types of subquery, Multiple-column subqueries, Correlated subqueries, Using the ANY, ALL and SOME operators, Using the EXISTS operator, Subqueries as scalar expressions, Inline views, Converting subqueries to joins, Using subqueries in updates and deletes. Hands on Coding subqueries Views Why views are used, Creating views, View creation restrictions, View algorithms, Updateable views, Altering and dropping views, Displaying information about views, Privileges for views. Hands on Using views Import and Export Exporting using SQL, Privileges required to export data, Importing using SQL, Messages when loading data, Privileges required to load data, Exporting from the command line, Mysqldump main options, Importing from the command line, Mysqlimport main options. Hands on Importing and exporting User variables and prepared statements Creating User variables, User variables in a select, Prepared statements, The prepare statement, The execute statement, The deallocate statement, Using prepared statements in code, with connectors. Hands on Using variables and prepared statements Introduction to stored routines Types of stored routines, Benefits of stored routines, Stored routine features, Differences between procedures and functions, Introduction to the Block, Declaring variables and constants, Assigning values to variables, Definer rights and invoker rights, Using SELECT in stored routines, Altering and dropping stored routines, Obtaining stored routine metadata, Stored routine privileges and execution security. Hands on Writing simple stored routines Stored routines - program logic The IF .. THEN .. ELSEIF construct, The CASE statement, The basic loop, The while loop, The repeat loop, The iterate statement, Nested loops. Hands on Writing stored routines with program logic Stored routines - exception handlers and cursors Dealing with errors using Exception handlers, Cursors, What is a cursor?, Cursor operations, Declaring cursors, Opening and closing cursors, Fetching rows, Status checking. Hands on Writing stored routines with program logic Procedures with parameters Creating procedures with parameters, Calling Procedures With Parameters. Hands on Writing stored routines with parameters Functions What is a function?, The create function statement, Executing functions, Executing functions from code, Executing functions from SQL statements, The deterministic and SQL clauses. Hands on Writing functions Triggers Trigger creation, Restrictions on triggers, The create trigger statement, Using the old and new qualifiers, Managing triggers, Destroying triggers, Required privileges. Hands on Writing triggers Basic optimizations Normalisation of data to third normal form, Using indexes for optimization, General query enhancement, Using Explain to analyze queries, Choosing an INNODB or MYISAM storage engine, Using MySQL Enterprise Monitor in query optimization. Hands on Making use of basic optimizations More about indexes Indexes and joins Hands on Investigating indexes and joins

This course is very much a discussion, so be prepared to present and critically analyse your own and class mates work. You will also need to bring a few examples of work you have done in the past. Learning and applying best practice visualisation principles will improve effective discussions amongst decision makers throughout your organisation. As a result more end-users of your dashboards will be able to make better decisions, more quickly. This 2 Day training course is aimed at analysts with good working knowledge of BI tools (we use Tableau to present, but attendees can use their own software such as Power BI or Qlik Sense). It is a great preparation for taking advanced certifications, such as Tableau Certified Professional. Contact us to discuss the Visual Analytics Best Practice course Email us if you are interested in an on-site course, or would be interested in different dates and locations This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. The course includes the following topics: WHAT IS VISUAL ANALYSIS? Visual Analytics Visual Analytics Process Advantages of Visual Analysis Exercise: Interpreting Visualisations HOW DO WE PROCESS VISUAL INFORMATION? Memory and Processing Types Exercise: Identifying Types of Processing Cognitive Load Exercise: Analysing Cognitive Load Focus and Guide the Viewer Remove Visual Distractions Organise Information into Chunks Design for Proximity Exercise: Reducing Cognitive Load SENSORY MEMORY Pre-attentive Attributes Quantitatively-Perceived Attributes Categorically-Perceived Attributes Exercise: Analysing Pre-attentive Attributes Form & Attributes Exercise: Using Form Effectively Colour & Attributes Exercise: Using Colour Effectively Position & Attributes Exercise: Using Position Effectively ENSURING VISUAL INTEGRITY Informing without Misleading Gestalt Principles Visual Area Axis & Scale Colour Detail Exercise: Informing without Misleading CHOOSING THE RIGHT VISUALISATION Comparing and Ranking Categories Comparing Measures Comparing Parts to Whole Viewing Data Over Time Charts Types for Mapping Viewing Correlation Viewing Distributions Viewing Specific Values DASHBOARDS AND STORIES Exercise: Picking the Chart Type Exercise: Brainstorming Visual Best Practice Development Process for Dashboards and Stories Plan the Visualisation Create the Visualisation Test the Visualisation Exercise: Designing Dashboards and Stories This training course includes over 20 hands-on exercises to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives an extensive training manual which covers the theory, practical applications and use cases, exercises and solutions together with a USB with all the materials required for the training. The course starts at 09:30 on the first day and ends at 17:00. On the second day the course starts at 09:00 and ends at 17:00. Students must bring their own laptop with an active version of Tableau Desktop 10.5 (or later) pre-installed. What People Are Saying About This Course "Steve was willing to address questions arising from his content in a full and understandable way"Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs"James G. "The course tutor Steve was incredibly helpful and taught the information very well while making the two days very enjoyable."Bradd P. "The host and his courses will give you the tools and confidence that you need to be comfortable with Tableau."Jack S. "Steve was fantastic with his knowledge and knowhow about the product. Where possible he made sure you could put demonstrations in to working practice, to give the audience a clear understanding."Tim H. "This was a very interesting and helpful course, which will definitely help me produce smarter, cleaner visualisations that will deliver more data-driven insights within our business."Richard A. "Steve is very open to questions and will go out of his way to answer any query. Thank you"Wasif N. "Steve was willing to address questions arising from his content in a full and understandable way"Lisa L. "Really enjoyed the course and feel the subject and the way it was taught was very close to my needs"James G.

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Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.

Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.

An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan

We've all sat through far more bad presentations than good ones, but knowing what 'good' looks like is easier than successfully replicating it. Sales presentations are a performance and, as salespeople, fluffing our lines can cost us a lot more than hurt pride. Having discovered and understood the specific needs and burning issues our prospect has, then this course will help any salesperson avoid dropping the ball and instead wowing their prospects with a high-impact, tailored and compelling case for purchase. This course will help participants: Prepare mentally and physically for stand-up presentations Use voice modulation and bullet-pointing to demand attention Avoid boring their prospects Master the do's and don'ts of PowerPoint Deal more effectively with technical hitches and prospect's interruptions Use eye contact and engagement to avoid prospects 'tuning out' Deploy best practice essentials for presenting with colleagues Steer through the toughest Q&A 1 Preparing your presentation Mindset Knowing your objective(s) Vocal warm-up techniques Assembling pre-agreed benefits Time management Room set-up Technical preparation 2 How to open your presentation Vocal energy Summary and agreement of prospect's needs How to have posture and confidence Use of humour What to do with those dreaded hands Confident v non-confident body language 3 How to get and keep people's attention Bullet pointing Linking benefits to specific, stated needs Practical exercise - formulating and delivering tailored benefits Being selective with features Third party reinforcement and case studies 'Watering the garden' eye contact technique Practical exercise - participants practise 'sharing out' eye contact to audience How to handle a prospect's negative body language Handling interruptions 4 Presenting in groups Credentialing all participants Role delineation for group presentations Edifying other participants' messages - do's and don'ts How to maintain energy when not speaking Practical exercise - good and bad practice when not speaking Teamwork in Q&A sessions How to hand over professionally 5 PowerPoint do's and don'ts Use of visual aids Good and bad PowerPoint slides How to make PowerPoint work for you Classic PowerPoint errors Avoiding and handling technical problems Good and bad flipchart practice 6 Closing and / or achieving next action steps Power of summary Good Q&A practice Handling objections Practical exercise - handling objections on one's feet Creating consensus among prospect panel What to do when prospects disagree with each other When to trial close How to close on next action steps 7 Wrap-up Key learning points from each participant Action steps to be implemented on next presentations

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion