Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong
Recruitment Skills 1 Day Workshop in Bolton
I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3
I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3
Phoenix pottery and Art Studio is an Artist owned studio, offering pottery and art/craft classes in Cheshire. We have a range of pottery classes and ceramic art workshops, for beginners to experienced. We are close to the towns of Warrington, Wigan, St Helens and cities of Liverpool and Manchester . With easy motorway access from, M6 , M62 and East Lancs Rd.
Various dates are not available for your full day Pottery Experience. Fill instruction and demonstration throughout the day will enable you to try a variety of handbuilding skills and chance to have a go on a pottery wheel. Bring a packed lunch and join us for a day of clay play fun. Refreshments are provided. Cost includes all materials plus kiln firing and glazing of your finished small project pieces.
A 4 week intermediate pottery course at our pottery studio in Golborne, Warrington. Phoenix Pottery and Art Studio offer a variety of art, craft and pottery classes. A regular calendar of pottery courses for beginners plus pottery studio space for experienced ceramicists to work on their own projects. From Watercolour painting classes, mixed media art, wreath making, glass fusing, to Mindfulness with clay workshops and Lots of other seasonal events. All the festive classes and workshops are available to book now. Close to Warrington, Manchester , Liverpool, Wigan, Lancs and the Northwest. With easy Motorway access
This course of 4 weekly sessions ( Tues 7pm -9.30pm ) is suitable for those who have attended Debs beginners glass fusing, or had some glass fusing experience elsewhere. These are small group sessions of only 6 participants, to enable you to have full input from Debs and to enable you to gain more experience in developing skills and creative ideas. Debs will encourage you each week to build on your experience and increase your confidence by helping you to complete small weekly projects. A fun and relaxed atmosphere in our peaceful studio. All materials plus, kiln firing and instruction is included. *Please note , this course is not in our fully accessible area of the studio. we do have other classes and workshops suitable for those needing fully accessible workspace .
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.