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393 Courses in Coventry

Environmental awareness and management (In-House)

By The In House Training Company

A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: Increased awareness of relevant environmental issues A greater understanding of, and commitment to, the organisation's environmental management programme Preparation for any responsibilities they may have under an Environmental Management System Further benefits according to options chosen 1 Environmental awareness Definition of 'the environment' Key environmental issuesGlobal warmingOzone depletionAcid rainAir qualityWater pollutionContaminated landLand take and green belt shrinkageResource usageHabitat destruction and species extinctions. Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 Environmental legislation Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. Legislation of particular relevance to your organisation - how it affects the operations of your organisation Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects Consequences of breaching legislation 3 Environmental management systems Overview of what an environmental management system isHow is an Environmental Management System (EMS) designed and put together?Key elements (emphasising Plan - Do - Check - Review cycle)The need to continually improve Pros and consReasons for having an EMSBenefits of an EMSConsequences of not managing the environmentCosts of installing an EMS Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisationOverview of your organisation's EMSHow it was set up / is being developed / operatesWho is responsible for itKey parts of system (eg, environmental policy, objectives and targets) identified and discussedEMS documentation - what and where it is. Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 Environmental consequences Define what an environmental impact is and discuss how they are determined, with reference to the EMS Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 Protected species, nature conservation and invasive weeds Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues Ecological issues - ecological legislation, significant species, hedgerows Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits Identification and management of invasive weeds - including legal position regarding management 6 Chemicals and fuels handling and storage How health and safety management is closely linked to environmental management of materials Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials Materials storage - what are the considerations for storing materials, covering:Labels: what are the different types and what do they tell us?Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 On-site control measures Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage Identification and management of contaminated land and relevant legislation Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 Waste management Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 Auditing Requirements for environmental auditing of operations Auditing the EMS Types of internal and external audits Requirements EMS standards (ISO 14001 and EMAS) Carrying out internal audits and being prepared for external audits Workshop options:Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 Incident response What should you do when an incident does happen? What should be in a spill kit? When should you call in the experts? When should you inform the Environment Agency or Environmental Health Officer? Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 Monitoring and reporting Environmental monitoring programmes and procedures Monitoring and reporting as control measures for environmental consequences Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting

Environmental awareness and management (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

How to start a small business and set it up for success

By Accountant Calgary

Starting a small business can be a rewarding journey, but it requires careful planning and the right strategies to succeed. From creating a solid business plan to organizing finances and finding the right support, this guide will help you establish a foundation for a thriving business. For entrepreneurs in Calgary, key resources like reliable bookkeeping services can make a significant difference. Here’s how to start a small business and set it up for lasting success. Developing a business plan A clear, well-researched business plan serves as a roadmap for your business. It outlines your goals, target market, competitive advantage, and financial projections. This plan will also help attract investors or secure loans. To create an effective business plan: Define your mission and vision: Explain why your business exists and what you aim to achieve. Identify your target audience: Determine who your customers are and what problems your business will solve for them. Analyze competitors: Study your competitors to understand what they offer and find ways to differentiate your business. Set realistic financial projections: Estimate costs, revenue, and profits. This will give potential investors confidence in your business. Choosing a business structure Selecting the right business structure is essential, as it affects your taxes, liability, and daily operations. Common options include: Sole proprietorship: Simple to set up, with minimal paperwork, but offers no separation of personal and business liability. Partnership: Ideal for two or more owners, allowing shared responsibilities, but partners share liabilities. Corporation: Provides liability protection, but involves more paperwork and regulatory requirements. LLC (Limited Liability Company): Offers liability protection without the complexity of a corporation. Choose a structure that best suits your needs, and consult a legal professional to ensure compliance with Calgary’s business regulations. Securing funding Most small businesses require some level of funding to get started. Consider various financing options to find the best fit: Personal savings or family support: Often the first source of funding for many entrepreneurs. Business loans: Many banks offer small business loans with varying interest rates. Grants and government programs: Explore government grants and programs specifically designed to support small businesses in Calgary. Angel investors or venture capital: For businesses with high growth potential, attracting investors may be an option. Registering your business To operate legally, you’ll need to register your business. This process involves choosing a unique name, filing the necessary documents, and obtaining a business license in Calgary. You may also need specific permits depending on your industry. Completing these steps ensures that your business complies with all local regulations. Organizing your finances Managing finances effectively is crucial for any small business. Accurate bookkeeping keeps your business organized, tracks income and expenses, and prepares you for tax season. Many small businesses in Calgary choose to hire a bookkeeper in Calgary to handle these responsibilities, allowing owners to focus on growth. Working with one of the best bookkeeping services in Calgary can provide: Accurate financial records: Professional bookkeepers help maintain up-to-date records, which is essential for financial health. Compliance with tax laws: Calgary’s best bookkeeping services are familiar with local tax regulations, ensuring that you file correctly and on time. Insights for decision-making: With accurate records, you can make informed decisions on budgeting, spending, and investments. Creating a strong brand identity Building a brand that resonates with your target audience is essential. Your brand identity includes your business name, logo, colors, and messaging, as well as the experience you offer customers. Developing a consistent brand identity sets you apart from competitors and builds trust with customers. Here are some steps to create a strong brand identity: Design a logo and visual theme: Choose a professional logo, color scheme, and design elements that reflect your brand’s personality. Develop a unique brand voice: Whether it’s friendly, professional, or playful, keep your brand voice consistent in all communications. Focus on customer experience: Aim to provide exceptional service that keeps customers coming back and sharing their positive experiences. Building an online presence In today’s digital world, an online presence is crucial for reaching potential customers. Start by creating a professional website where customers can learn more about your products or services. Next, consider establishing a presence on social media platforms that suit your audience. Key components of a strong online presence include: User-friendly website: Make sure your website is easy to navigate, mobile-friendly, and includes essential information about your business. Social media profiles: Engage with customers and share updates on platforms like Facebook, Instagram, or LinkedIn. Google My Business: Setting up a Google My Business profile helps customers in Calgary find you more easily. Building a support network Running a small business can be challenging, and having a network of support is invaluable. Surround yourself with people who can provide advice, resources, and encouragement. Consider these ways to build a support network: Join local business associations: Groups like the Calgary Chamber of Commerce offer networking opportunities, resources, and workshops. Seek mentorship: Experienced business owners can offer guidance and insights that help you avoid common pitfalls. Hire professionals for specialized tasks: For financial and legal matters, work with professionals like accountants, lawyers, and bookkeepers. Tracking progress and making adjustments As your business grows, it’s essential to review your progress and adjust your strategies. Regularly assessing financial performance, customer feedback, and market trends can help you refine your approach and stay competitive. Working with one of the best bookkeeping services in Calgary can make tracking your financial performance much easier, giving you insight into profit margins, cash flow, and budgeting. Consider these strategies for tracking progress: Set measurable goals: Establish specific goals for growth, such as revenue targets or customer acquisition numbers. Analyze performance data: Use financial statements, sales reports, and customer feedback to assess performance. Stay flexible: Be willing to make changes to products, services, or marketing strategies if they aren’t meeting customer needs. Conclusion Starting a small business takes effort, planning, and ongoing management. By creating a solid business plan, organizing your finances, and developing a strong brand, you can set your business up for success. In Calgary, many new business owners choose to hire a bookkeeper in Calgary to ensure accurate financial management and stay compliant with local regulations. Taking advantage of the best bookkeeping services in Calgary can free up your time, allowing you to focus on growing your business and achieving long-term success. With dedication and the right strategies, your small business can thrive in today’s competitive market.

How to start a small business and set it up for success
Delivered In-Person in Calgary / Alberta or UK WideFlexible Dates
FREE

Leading for Results

By Verax International

2 day Leadership workshop * Pre workshop Leadership diagnostic analyses your current leadership behaviour and impact on business results * Workshop format includes Diagnostic report debrief & planning for change, Leadership Style, Creating and communicating Vision, Goal setting and commitment to achievement, Coaching & Developing Staff, Performance Management, Rewards and Recognition, Teamwork and Motivation, via simulations, discussion and your current real-world issues. *Leadership diagnostic re-measure after 6 months to quantify improvement, change etc.

Leading for Results
Delivered In-Person in InternationallyFlexible Dates
Price on Enquiry

Online Options

Show all 7922

Masterclass - How to BE agile in Your Data Governance Journey?

5.0(3)

By The Data Governance Coach

Join me, Nicola Askham, and Christelle Patriarca—a seasoned expert with 25+ years of experience in Multinationals (ex-LVMH, Bacardi, Nestlé) and Consulting—for an exclusive FREE MASTERCLASS! Christelle, a recognised authority in both Data Governance and Agile Culture Transformation, will demystify the true essence of an agile culture (spoiler alert: it’s far more than just a project management methodology!) and demonstrate how to leverage its immense potential within your Data Governance journey. Drawing from her extensive experience, Christelle will share actionable insights and real-world examples that bring these concepts to life. Limited spaces are available - register now!

Masterclass - How to BE agile in Your Data Governance Journey?
Delivered Online
FREE

Advanced Phlebotomy - Skills & Techniques (GPT005)

4.6(39)

By Geopace Training

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Advanced Phlebotomy - Skills & Techniques (GPT005)
Delivered in Birmingham + 22 more or Online + more
£195

Introduction to Paper Crafting and Mixed Media - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00

By Craft4Smiles C.I.C.

A standalone 10 week/session course that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. You will be sent all the materials and equipment needed to complete the course. At the end of each lesson you will have a crafted item to take away to keep or show family and friends. You will be told about the other courses you offer so that you can make an informed choice about further learning.

Introduction to Paper Crafting and Mixed Media - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00
Delivered Online + more
£495 to £550

Understanding and Developing a Marketing Strategy for the VCSE Sector

5.0(1)

By Let’s Do Business Group

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

Understanding and Developing a Marketing Strategy for the VCSE Sector
Delivered Online
FREE

Real Estate Developer (Development Cash Flow Modelling in Excel)

4.3(5)

By Bayfield Training

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

Real Estate Developer (Development Cash Flow Modelling in Excel)
Delivered in person or Online + more
£1,750

February 2025 - 1 Day Fundamentals of Solar PV & Storage Surveying Course (5 CPD Hours)

By Building Metrix

This Renewables Technical Surveying training short two day course is specifically designed for individuals and companies that want to train themselves and their staff on exactly how to carry out Renewables Technical Site Surveying prior to any renewables installation measures, this includes for heating systems, solar systems and EV Charge point installations. The course is primarily aimed at Energy Suppliers, Equipment Manufacturers, Renewable Installers, Domestic Energy Assessors, Retrofit Assessors, Retrofit Co-ordinators, Renewables sales staff and suitable individuals with a basic level of knowledge in varying building structures, heating systems and varying renewable technologies.

February 2025 - 1 Day Fundamentals of Solar PV & Storage Surveying Course (5 CPD Hours)
Delivered Online
£150

Using Canva to Create Content

5.0(1)

By Let’s Do Business Group

Want to learn how to create eye-catching and engaging graphics for your business? Join our Using Canva workshop to find out how to utilise the online graphic design platform Canva to make everything from your company branding to social media posts and more! Event details: Time: 10am – 11:30am Location: Online (ZOOM) Cost: £25pp In this course, we’ll cover everything from: How to sign up and get set up on the platform How to navigate Canva as a beginner Creating a brand kit for your business Creating a new graphic together for a campaign for a business Walkthrough of all the basic features of Canva Resizing designs to make posters and leaflets   As part of the live event of this workshop, we will also have a Questions and Answers session to finish this online workshop, where participants can ask specific questions about how to use Canva for their business.

Using Canva to Create Content
Delivered Online + more
£25

Real Estate Finance (Debt Financing)

4.3(5)

By Bayfield Training

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

Real Estate Finance (Debt Financing)
Delivered in person or Online + more
£1,500

Developing a fundraising strategy for your project

By The Diocese of St Albans

Join this online session, led by Ann Wise, Historic Church Buildings Support Officer. It will give you useful tips on developing a fundraising strategy for your project.

Developing a fundraising strategy for your project
Delivered Online
FREE

Project Team Leadership

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques. Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs. 1 - Project Teams Overview Project Human Resource Management Project Human Resources Management Processes Case Study Selection 2 - Develop Human Resource Plan Plan Human Resource Management Roles and Responsibilities Project Organizational Chart Staffing Management Plan Resource Histogram 3 - Acquire Project Team Acquire Project Team Overview Multi-Criteria Decision Analysis Acquire Contract Resources Optimize Virtual Teams Best Practices Social Identity Theory Virtual Teams and Social Identity Theory Team Building Activities for Virtual Teams Cultural Diversity Individualism and Communitarianism Perspectives of Time and Space Fate and Personal Responsibility Face and Saving Face Body Language Create Resource Calendars 4 - Develop Project Team Develop Project Team Overview Ground Rules Form, Storm, Norm, Perform, Adjourn Team Building Team Building ? Personality Profiles Collaborative, Delphi, Majority and Plurality Decision Making Recognition and Rewards Expectancy Theory Maslow?s Hierarchy Of Needs Operant Conditioning Team Performance Assessment 5 - Manage Project Team Manage Project Team Overview Performance Problems Challenging Stakeholders Stress Management Conflict Management and Resolution Views of Conflict Sources of Project Management Conflict Conflict Resolution Survey Conflict Resolution Techniques Additional course details: Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Project Team Leadership
Delivered OnlineFlexible Dates
£1,190

Educators matching "project"

Show all 36
The Island Project

the island project

Meriden

The Island Project School was set up to provide a school for children and young people with autism. It was founded by parents whose children had previously been taught at home using Applied Behaviour Analysis ("ABA"). Without functional communication, adults with autism can be isolated from their family, community and even carers. Without clear and early intervention, children and young people may grow into adults with no communication or independence skills meaning that they become the most dependent, and sadly most vulnerable group whilst needing the largest amount of support. If, as a school, we can give young people a means of communication plus independence skills, we can give them a better quality of life, whilst reducing their long term dependence upon their community. Unfortunately, whilst Local Authorities have a legal obligation to provide appropriate education for all children, they do not have the space, funding, or expertise to provide appropriate education for all pupils, particularly those with complex communication needs and associated difficulties, or for those who have ABA on their EHC Plans In the West Midlands, there were no ABA schools when the Island Project was founded, and this remains largely the case. The School was founded using the principles of ABA, and the Pyramid Approach to Education which gives pupils an effective means of communication using the Picture Exchange System. The School recognises that having an effective means of communication, putting in place strategies around managing sensory difficulties, and the development of independence skills are key to enabling children and young people to successfully access education and a better quality of life in the future. In recognition of this, all pupils at the School have input from a Multi Disciplinary Team which includes Behaviour Analysts, Speech and Language Therapists and Occupational Therapists specialising in Sensory Integration. The School originated with three pupils in a small unit in Balsall Common. The Schoo was founded as a charity, and within a few years, had outgrown its original building and moved to new premises at Diddington Hall in Meriden.

Raj Khanna Associates

raj khanna associates

London

Raj Khanna Associates Limited (RKA Ltd) is an independent programme and project management training and consultancy company. RKA Ltd is a limited company solely owned by Rajiv Khanna. RKA Ltd has over twenty years of experience in managing programmes, projects, risks; providing consultancy and facilitating accredited training in both public and private sector organisations in the United Kingdom and abroad. The company is fully conversant with the programme and project needs of public sector organisations and is aware of the various challenges currently taking place within them. The lead trainer within RKA Ltd is PeopleCert approved MSP® & PRINCE2® trainer and is also accredited by AMPG-International in the provision of Agile Project Management, Change Management and Praxis training courses. RKA Ltd is registered as an accredited training organisation with both PeopleCert on behalf of AXELOS Ltd and APMG-International. APM Group Ltd and PeopleCert, on behalf of AXELOS Limited and in partnership with it, has developed and managed the accreditation of PRINCE2®, Managing Successful Programmes (MSP®), P3O®, Managing Benefits, Change Management, ITIL®, PRINCE2-Agile®, Agile Project Management and the Management of Risk (M_o_R®). This accreditation system covers training organisations, trainers, consultants and practitioners. RKA Ltd Mission Statement The purpose of RKA Ltd is to be a well-known, respected and first choice supplier of Managing Successful Programmes (MSP®), PRINCE2®, Change Management, ITIL® and Agile Project Management training and consultancy in the UK, through applying our extensive experience and commitment to quality, we aim to meet the complex needs of our prospective clients. Company Objectives The mission of RKA Ltd will be met by the following objectives:- The creation of a client centred, responsive PRINCE2®, MSP®, P3O®, Managing Benefits, Change Management, ITIL®, PRINCE2-Agile®, Agile Project Management training and consultancy service that will differentiate RKA Ltd from other providers. To enable clients to realise the benefits of MSP® and PRINCE2® methodology within the context of their practice. To work in partnership with clients, ensuring that training solutions are receptive to individual requirements. To provide access to dependable, quality products at a reasonable price. To ensure that Associates, providing services on behalf of the Company will do so in a proficient manner based on the current requirements and standards of RKA Ltd. RKA Ltd Equal Opportunities Policy Statement RKA Ltd is committed to promote and uphold equality of opportunity in employment and service delivery. RKA Ltd will make sure all stakeholders are aware and abide by this policy. Under no circumstances will RKA Ltd discriminate because of religious or political belief, marital status, employment status, disability, class, age, ethnic or national origins, gender, race, colour, belief or sexuality or any other unjustified grounds. RKA Ltd will monitor its employment and service delivery and where necessary, make changes to promote good practice and value diversity. RKA Ltd will do all it can to make sure that disabled people attending our courses will get any reasonable adjustments they need.