1272 Courses in Cardiff

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

Level 4 NVQ in Controlling Lifting Operations - Supervising Lifts Lift Supervisor The Lift Supervisor Level 4 NVQ is accessible to those that undertake the duties of a Lift Supervisor / Crane Supervisor. They will work as part of a team to ensure the lifting operations comply with the law and secure the health and safety of employees and of all those affected by the operations. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you'll get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.

Gold CSCS Card NVQ Level 4 Diploma in Construction Site Supervision This qualification is for managers on-site who are working as a site supervisor or assistant site manager. You should be liaising with contractors, supervisors, and construction site management, organising resources, and have responsibility for health and safety and quality control such as inductions, briefings toolbox talks and inspections. You may work across one or more of the following Pathways: Building and Civil Engineering Highways Maintenance Residential Development Conservation Demolition Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you'll get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with the assessor your certificate will be claimed. To download our PDF for this course then please click here.

Work-Based Learning Conference 2025 📍 STEAM Academy, Bridgend College, Pencoed, CF35 5LG 📅 Thursday, 20th November 2025 🕤 9:30am – 4:00pm Join us for our inaugural one-day conference created specifically for Work-Based Learning (WBL) practitioners. Hosted by Panda Education and Training Ltd, this event offers a rich programme of practical CPD, sector-relevant workshops, and valuable networking opportunities. The focus is on innovation, inclusion and wellbeing in WBL, with expert-led sessions covering current and emerging issues shaping our practice—from the use of AI in assessment to strategies for supporting learners. 🗓️ Conference Agenda 9:30am – Registration and Networking 10:00am – Welcome from Ros Protheroe (Director, Panda Education and Training) and Lisa Mytton (Strategic Director, NTfW) 10:20am – Keynote: Resilient Futures: Practical Strategies to Support You and Your Learners – Jon Nottingham 11:05am – Refreshments 11:25am – 12:25pm – Workshop 1 (choose from the list below) 12:25pm – 1:25pm – Lunch and Networking 1:25pm – 2:25pm – Workshop 2 (choose from the list below) 2:45pm – 3:30pm – Closing Workshop: AI – Empowering Assessors with AI: Practical Tools for Everyday Practice - Ros Protheroe 3.45pm - Closing Remarks - Ros Protheroe and Rachel Arnold Panda Education and Training Ltd 🧠 Workshop Choices Include Digital Tools for Assessor Productivity and Efficiency – Constance Henry Using AI to Support Learners with ALN – Charlotte Dando Everyday Mindfulness: Tips and Techniques for Mental Wellbeing – Tim Anfield Introduction to Skills Competitions – Inspiring Skills Excellence in Wales Developing Learner Relationships Through Coaching – Donna Gilbert Whether you're an assessor, tutor, trainer, or manager, this is your opportunity to refresh your practice, connect with peers, and leave with tools and ideas you can apply right away. 🎟️ Spaces are limited – book now to secure your place! #WBLConference #CPD #WorkBasedLearning #Apprenticeships #AIinEducation #InclusiveLearning #CoachingForLearning #SkillsWales #MentalWellbeing

Level 6 NVQ Diploma in Construction Contracting Operations Management

Project Management Fundamentals: In-House Training Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other 'tasks' which are projects. Project Management Fundamentals (PMF) is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. In today's environment, that means possibly adapting to Agile / Iterative methods. So, we have recently added key Agile concepts to provide a basic understanding of shifting towards agility. Since PMF's course goal is to achieve quality performance by learning effective planning and control, the focus is on a process orientation and an analytical, systems-oriented approach. Together, these frameworks promote project-related problem solving and decision-making skills necessary for real world projects. They honor project needs for collaboration, clear communications among people, and interpersonal and relationship skills. Recognition of these needs are woven throughout PMF, but are highlighted in two specific areas: Module 2 - People and Projects Module 8 - Executing, Communicating, and Developing the Team What You Will Learn At the end of this program, you will be able to: Describe the value of strong project management Identify characteristics of a successful project and project manager Recognize how current agile / adaptive practices fit within project management Explore project management processes, including Initiating, Planning, Execution, Monitoring & Controlling, and Closing Utilize project management processes and tools, based on case studies and real-world situations Create an initial project plan Use standard project management terminology Foundation Concepts Project management and definitions Value and focus of PM Competing constraints and project success Project life cycles People and Projects People and projects overview The project manager The project team People and projects in organizations Initiating and Defining Requirements Initiating the project Developing the project charter Conducting stakeholder assessments Defining requirements Using the Work Breakdown Structure Defining the Work Breakdown Structure (WBS) Developing a usable WBS Using the WBS Managing Project Risk Making the case for risk management Overview to planning for risk Identifying risks Analyzing risks Planning responses to risks Implementing response and monitoring risks Considerations for adaptive environments Estimating Defining an estimate Estimating approaches Estimating practices Estimating cost Validating an estimate Scheduling Defining the scheduling process and related terminology Sequencing and defining dependencies Determining the critical path Considering schedule risks and optimizing the schedule Executing, Communicating, and Developing the Team From baseline to execution Project communications and stakeholder relationships High-performing teams Monitoring and Controlling Defining monitoring and controlling Viewing control through the competing demands lens Variance Analysis and corrective action (Earned Value) Considerations in adaptive environments Closing the Project Closing projects Focusing on project transition Focusing on post-project evaluations

Advanced Certified Scrum Product Owner® (A-CSPO®): In-House Training All Advanced CSPO courses are taught by Educators approved by the Scrum Alliance. Taking an Advanced CSPO course, meeting the learning objectives, and accepting the license agreement designates you as an Advanced Certified Scrum Product Owner. Please review your trainer's course description below to determine which learning objectives this course satisfies. What you will Learn You'll learn to: Manage multiple business initiatives from competing stakeholders Clearly order and express Product Backlog items Define a clear product vision that ensures your product remains focused on the features your customers and end users will actually use Communicate effectively with various stakeholder groups to achieve alignment Identify the crucial opportunities and avoid wasting time Define and validate business value Increase your credibility as a product expert and become recognized as a person who delivers real business results Benefits Build on your foundational knowledge with enhanced implementation skills Distinguish yourself in the global marketplace Stand out in your industry as a member of the Scrum Alliance globally-recognized community Show advanced value to your employer (or potential employer) as a highly trained Agile professional

This verification of expected death training is suitable for nurses who are interested in taking on the extended role of verification of expected death within various healthcare settings.

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base

Eliminate bad relationship and dating behaviour Improve confidence Understand people better Effective communication skills training Eliminate regressive dating patterns Address poor dating habits Introspection in your character and behavioural patterns Be a better partner 1 month Course 1 hr once a week Dating advice for singles https://relationshipsmdd.com/product/improve-my-relationship-behaviour-package/