48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Learn to reach your full potential by taking our Lean Organisation Management Technique (Level 2) and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. This course has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Lean Organisation Management Technique (Level 2) will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with this course and a high-flying job in a relevant field could soon be yours. Why People love this course From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum of Lean Organisation Management Technique (Level 2)**** Here are the topics you will cover in this Course. ***Lean Organisation Management Technique (Level 2)*** Module 1: Understanding Lean Understanding Lean Module 2: The Lean Culture The Lean Culture Module 3: The Five Principles of Lean The Five Principles of Lean Module 4: Value and Waste Value and Waste Module 5: Value Stream Mapping (VSM) Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull The Principles of Flow and Pull Module 7: Overview of Six Sigma Overview of Six Sigma Module 8: The Define Phase The Define Phase Module 9: The Measure Phase The Measure Phase Module 10: The Analyse Phase The Analyse Phase Module 11: The Improve Phase The Improve Phase Module 12: The Control Phase The Control Phase Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lean Organisation Management Technique (Level 2) has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the course. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Lean Organisation Management Technique (Level 2)with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Lean Organisation Management Technique (Level 2) online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
This Diploma in Horticulture Worker course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Horticulture Worker course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Horticulture Worker course. Due to Horticulture Worker's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Horticulture Worker course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Horticulture Worker course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Horticulture Worker course. This Horticulture Worker training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** >> Advanced Diploma in Horticulture Worker Training at QLS Level 7 << Module 01: Introduction Module 02: Structure and Function of Horticulture Plants Module 03: Growth of Horticulture Plants Module 04: Impact of Temperature Module 05: Impact of Light Module 06: Impact of Soil and Water Module 07: Plant Propagation Module 08: Plant Nutrition Module 09: Harvesting, Training and Pruning Module 10: Growing Plant Indoors Module 11: Ornamental Horticulture and Garden Design Module 12: Cut Floral Design and Landscaping Module 13: Plant Pathology, Entomology and Weed Control Module 14: Permaculture and Arboriculture Module 15: Professional Opportunities Module 16: Biotechnology Applications Assessment Process Once you have completed all the Horticulture Worker Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Horticulture Worker course. You'll also be provided with an assignment for further assessing your newly-gained knowledge & skills, which is optional to submit. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Horticulture Worker Training at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Horticulture Worker Training at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
This Diploma in Debt Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Debt Management course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Debt Management course. Due to Debt Management's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Debt Management from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Debt Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Debt Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Debt Management course. This Debt Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Diploma in Debt Management at QLS Level 5 Module 01: Introduction Module 02: Long-Term and Short-Term Debt Module 03: Identifying Your Debt Module 04: Debt Management Plan Module 05: Debt Assessment Module 06: Debt Financing Module 07: Building Budget Module 08: Debt Counselling Module 09: When Is Debt Good? Module 10: Avoiding Debt Problems Module 11: How to Handle Debt Collectors Module 12: How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Debt Management at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Debt Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Debt Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Are you looking to improve your current abilities or make a career move? If yes, our unique Crime Analysis course might help you get there! It is an expertly designed course that ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Crime Analysis course. This Diploma in Crime Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Due to Crime Analysis's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Crime Analysis from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Crime Analysis course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Crime Analysis course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Crime Analysis course. This Crime Analysis training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Crime Analysis course: Module 01: Introduction Module 02: The Criminal Justice System in England and Wales Module 03: Classification of Crime Module 04: Crime Scene Module 05: Crime Mapping Module 06: Tactical Crime Analysis Module 07: Strategic and Administrative Crime Analysis Module 08: Criminal Behaviour and Psychology Module 09: Financial and Environmental Criminology Module 10: Criminal Justice Module 11: Criminal Profiling: Science, Logic, and Metacognition Module 12: Phases of Profiling Module 13: Criminal Intelligence Analysis Module 14: Technology in Criminal Intelligence Analysis Module 15: Research Method and Statistics in Crime Analysis Module 16: Policing and Cyber Security Module 17: Forecasting Future Occurrences and Prediction Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Crime Analysis at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Crime Analysis course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Crime Analysis at QLS Level 5 Hard copy certificate - £119 After successfully completing this Diploma in Crime Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Minute taking is the process of writing down everything happening and being said during a meeting. Minute taking includes the key issues that are discussed, proposed proposals or subjects that are voted on, and activities to be undertaken. In the corporate world, minute taking plays an important part in deciding on the key issues that are noted during a meeting. Whilst the basis of minute taking still remains the same, one needs to get updated with the skills to adapt to fit multimedia ways of working in this modern era! This Diploma in Minute Taking at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! As office environments are always changing, one needs to ensure that they're up to date with the latest technology and best practice guidelines. The course incorporates the roles and responsibilities of a minute taker based in a corporate setting. This minute taking course is designed to identify the steps of a meeting cycle that you will be performing as a minute taker - including the meeting structure, subject, decisions, and actions. Throughout this minute taker course, you will be introduced to preparations that a minute take must abide by before a meeting. Likewise, you will demonstrate an understanding of how to improve your audio typing with the help of tips and techniques and use them for later purposes. Moreover, as nowadays minute taking is mostly conducted through the help of technology, you will be equipped with the perception of the role of technology in minute taking. Last but not least, this course aims at building your confidence in your job role that will help you to drive your career forward and get ahead of the curve. What will I learn from this Minute Taking course? An overview Roles and responsibilities of the minute taker Preparations required for minute taking How to plan and execute meeting structure Tips and techniques to improve minute-taking/audio typing skills Why Prefer This Minute Taking Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Minute Taking course: Module 01: Introduction to Minute Writing Module 02: Preparation Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips Module 07: Technology Module 08: Building Confidence Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Minute Taking at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking course is ideal for: Administrative professionals PAs and secretaries Anyone interested in developing their minute Taking skills Requirements You will not need any prior background or expertise to enrol in this Minute Taking course. Career path Enrolling in this minute taking course can lead you to the following career paths: Administrative Assistant: £18,000 to £25,000 Executive Assistant: £25,000 to £40,000 Company Secretary: £35,000 to £60,000 Governance Manager: £35,000 to £60,000 Compliance Officer: £30,000 to £50,000 Project Coordinator: £22,000 to £35,000
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Biotechnology experts are highly employable, and their employability increases with experience. The job market is promising, and there are many possibilities available. This Diploma in Biotechnology at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The right rules and a certain skill set can only help you advance your career in this field. In this case, we have made available the Biotechnology course that has practically all the information you need to start a career in the industry In this course, you will get an overview of biotechnology from the ground up. You will learn in-depth molecular biology, cellular biology, genetic engineering, and industrial biotechnology. In addition, we will discuss biotechnology in the health sector and in a business perspective. You will have a wide range of job opportunities in the UK if you choose to study biotechnology. The job market is booming, especially in the current start-up environment. You can choose from a variety of career routes, including genetics, plant, animal, and food technologies. This course was created exclusively with the professional abilities needed in the biotechnology sector in mind. This is an all-in-one opportunity. Don't miss out. Enrol Now! Learning Outcomes Upon successful completion of the Biotechnology course, you will be able to, Discover the foundations and concepts of biomedical engineering. Learn the fundamentals of biochemistry. Determine the laws and foundations of microbiology. Learn about process development scientists. Understand the responsibilities of a business development manager. Improve your understanding of medical laboratory technologists and clinical support specialists. Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum of Biotechnology Diploma*** Here is the curriculum breakdown of the course: Module 1: Introduction Module 2: Biotechnology in the Realm of History Module 3: Molecular and Cellular Biology Module 4: Biotechnology versus Molecular Biology Module 5: Genetic Engineering Module 6: Biotechnology in Health Sector Module 7: Industrial Biotechnology Module 8: Biotechnology in a Business Perspective Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Biotechnology at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for biotechnology. Professionals who want to improve their knowledge of biotechnology. Career path This Biotechnology course is extensively designed and will be beneficial to the following career options. Biomedical Engineer Clinical Technician Microbiologist Process Development Scientist Medical Lab Technologist Microbiologist In the United Kingdom, these professions earn an average salary of £35,000 to £45,000 per annum. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Biotechnology at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Biotechnology at QLS Level 4course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Bookkeeping: Bookkeeper Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Bookkeeping: Bookkeeper Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Bookkeeping: Bookkeeper Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Bookkeeping: Bookkeeper Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Bookkeeping: Bookkeeper Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Bookkeeping: Bookkeeper Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Quickbook** Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 The Structure of The Course - First Things First! 00:05:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 **Xero Accounting** Getting Prepared - Access The Software And Course Materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting Started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting Up The System Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal Ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales Ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Post supplier invoices 00:09:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases Ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry Payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll Unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Learn to make your raw images more beautiful and appealing with a few simple tricks and easy to follow instructions! This photo editing course aims at providing you with a complete guideline to edit photos in Adobe Lightroom Classic CC and Adobe Lightroom CC. With this course, you will discover engaging lessons that incorporate Adobe Lightroom Classic CC, Adobe Lightroom CC, and Adobe Lightroom CC on a smartphone. Each and every topic of this course is presented in an easy to grasp manner. You will also develop your skills by learning a range of Photoshop techniques such as adjustment and white balance, vibrant and colour strength and many more. On completion, you will be able to manipulate images according to the need and create eye-catching photographs for branding and marketing. Work with this popular program to its full potential, whether you are using Lightroom Classic CC, Lightroom CC or Lightroom on the smartphone! Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary Entry Requirement for this photo editing course: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module: 01 0 Lightroom Course Promo 00:02:00 0.1 Promo for Lightroom CC Course 00:02:00 0.1 Promo Video Lightroom Classic CC Course 00:02:00 1.1 Course Introduction 00:03:00 1.1 Into Video 00:02:00 1.1 Intro Video V2 00:04:00 Module: 02 2.1 Importing 00:08:00 2.2 Organizing with Collections 00:07:00 2.4 Face Tagging 00:03:00 Module: 03 3.1 Enhancing Eyes 00:06:00 3.1 Crop and Rotate in Lightroom Classic CC 00:05:00 3.2 Whitening Teeth 00:03:00 3.2 Crop and Straighten 00:11:00 3.3 Exposure in Lightroom Classic CC 00:06:00 3.3 Smoothing Skin 00:02:00 3.4 Color and Saturation in Lightroom Classic CC 00:09:00 3.4 Removing Wrinkles 00:07:00 3.5 Enhancing Lips & Changing Lip Color 00:04:00 3.5 Presence Clarity and Saturation Jon 00:05:00 3.5 Sharpening and Noise Reduction in Lightroom Classic CC 00:07:00 3.6 Cheek Enhancements and Face Contouring 00:05:00 3.6 Tone Curve 00:07:00 3.6 Vignettes, Grain and Dehaze in Lightroom Classic CC 00:06:00 3.7 Exporting in Lightroom Classic CC 00:10:00 3.7 full portrait editing techniques 00:11:00 3.7 HSL 00:07:00 3.8 Lens Corrections in Lightroom Classic CC 00:05:00 3.9 Split Tone in Lightroom Classic CC 00:05:00 3.10 Removing Blemishes with the Heal and Clone Tools in Lightroom Classic CC 00:08:00 3.11 Graduated, Radial and Brush Adjustments in Lightroom Classic CC 00:10:00 3.12 Adjustment Brush Presets in Lightroom Classic CC 00:03:00 3.12 Calibrate Your Camera Profile 00:08:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 Module: 04 4.1 Full Edit - Car 00:15:00 4.1 The Adjustment Brush 00:04:00 4.1 Using, Creating, and Importing Presets 00:05:00 4.2 Color Profiles 00:04:00 4.2 Full Edit - Starry Sky 00:10:00 4.2 Radial Filter 00:03:00 4.3 Full Edit - Woman and Dog 00:15:00 4.3 Graduated Filter 00:05:00 4.3 Speed Up Your Editing Workflow 00:04:00 4.4 Full Edit - Snowy Landscape 00:11:00 4.4 Panorama 00:04:00 4.4 Spot Healing Brush 00:05:00 4.5 Full Edit - Icy River 00:12:00 4.5 HDR 00:03:00 4.6 Automatically Fix Exposure & White Balance 00:02:00 4.6 Full Edit - Surfs Up 00:10:00 4.7 Full Edit - Wildlife Bird 00:15:00 4.8 Full Edit - Roses are Red 00:11:00 Module: 05 5.1 Enhance Eyes and Change Eye Color 00:08:00 5.1 Exporting Photos from Lightroom 00:09:00 5.2 Adding a Watermark Lightroom 00:04:00 5.2 Whitening Teeth 00:03:00 5.3 Smoothing Skin 00:02:00 5.4 Removing Wrinkles 00:05:00 5.5 Enhancing Lips & Changing Lipstick Color 00:03:00 5.6 Enhancing Cheeks _ Face Contouring 00:08:00 5.7 Full Portrait Edit 00:07:00 Module: 06 6.1 Moonscape 00:11:00 6.1 Portrait of a Woman 00:20:00 6.2 Landscape Editing 00:07:00 6.2 Night Edit 00:15:00 6.3 Long Exposure 00:14:00 6.3 Ocean Flash Portrait 00:09:00 6.4 Group Photo Edit 00:16:00 6.4 Product Photo 00:12:00 6.5 Nature 00:09:00 6.5 Portrait With No Flash 00:05:00 6.6 Action 00:08:00 6.6 Lightroom To Match Color For Corporate Branding Images 00:06:00 6.7 Landscape 00:12:00 6.8 Travel 00:13:00 6.9 Couples Portrait 00:18:00 6.10 Architecture Photo 00:18:00 6.11 Aerial Photo 00:09:00 6.12 Street Photo 00:14:00 6.13 Macro Photo 00:10:00 6.14 Pet Photo 00:10:00 6.15 Maternity Couple Photo 00:12:00 6.16 Interior Nursery 00:13:00 6.17 Portrait of a Man 00:19:00 6.18 Sports Photo 00:10:00 Module: 07 7.1 Intro To Lightroom Mobile 00:03:00 7.1 The Map Module 00:04:00 7.2 Syncing Lightroom Mobile 00:08:00 7.2 The Book Module 00:10:00 7.3 Edit Lightroom Mobile 00:09:00 7.3 The Slideshow Module 00:10:00 7.4 Lightroom Mobile Organizing and Sharing 00:05:00 7.4 The Print Module 00:08:00 7.5 The Web Module 00:06:00 Module: 08 8.1 Conclusion and Thank You 00:02:00 8.1 Using Lightroom Presets 00:04:00 8.2 Installing Lightroom Presets 00:03:00 Module: 09 9.1 Calibrate Your Monitor 00:03:00 9.2 Color Checker Passport 00:10:00 9.3 Tablets 00:08:00 9.4 Catalogues 00:11:00 9.5 Brighten and Whiten Teeth and Eyes 00:04:00 9.6 Remove Wrinkles in Lightroom 00:05:00 9.7 Create a Panorama in Lightroom 00:03:00 9.8 Remove Red-Eye 00:01:00 9.9 Soften Skin in Lightroom 00:03:00 9.10 Reduce Noise in Your Photos 00:05:00 Module: 10 10.1 Google NIK 00:17:00 Module: 11 11.1 full lightroom session workflow 00:07:00 Module: 12 12.1 Conclusion 00:01:00 Resources Resources - Complete Guide to Adobe Lightroom Classic CC & CC - Photo Editing Masterclass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00