Name: Creative Writing and Scriptwriting Training at QLS Level 5
Price: 300 GBP
Availability: InStock

<p>Do you know that the demand for journalism and creative writing skills has increased? If you aspire to excel in these fields, we have the perfect bundle of courses for you! The Journalism and Creative Writing - Endorsed Training bundle offers a comprehensive range of 7 courses that cover all the important aspects of journalism and creative writing.</p><p>This bundle includes 2 QLS-endorsed courses - Journalism and Creative Writing Training, and 5 relevant CPD QS-accredited courses. You will receive a hardcopy certificate upon completing the QLS-endorsed courses, which will add immense value to your professional profile.</p><p>With our courses, you will learn the art of storytelling, how to write in different formats and styles, and how to create compelling content. Our courses have been designed to be theoretical in nature, but they are packed with practical tips and techniques that you can implement in your writing.</p><p>Whether you want to start a career in journalism, improve your writing skills, or explore your creative side, this bundle has something for everyone. Enrol in our Journalism and Creative Writing - Endorsed Training bundle today and start your journey towards becoming a skilled and successful writer or journalist.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Journalism at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Creative Writing at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Creative Writing Course - Novel</li><li><strong>Course 04:</strong> Content Management</li><li><strong>Course 05:</strong> Creative Writing Course - Short Stories</li><li><strong>Course 06:</strong> Essay Writing in English</li><li><strong>Course 07:</strong> English: Spelling, Punctuation and Grammar</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop professional writing skills for journalism and creative writing.</li><li>Comprehend the principles and techniques of effective storytelling.</li><li>Learn to write engaging articles, features, and news stories.</li><li>Earn the proficiency to write creatively in different genres, such as short stories and essays.</li><li>Understand the basics of content management and apply them effectively.</li><li>Expand strong grammar and punctuation skills to write error-free content.</li><li>Gain a deep understanding of the publishing industry and the different career paths available.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>The Journalism course is designed to provide an in-depth understanding of the principles, history and development of journalism. The course also covers a range of journalism types, such as newspapers, radio and television, and niche journalism. Students will also learn about media regulatory bodies, journalism law, defamation, journalism ethics, health and safety for journalists, writing skills and how to become a journalist.</p><p>The Creative Writing Training course is a comprehensive programme that covers different forms of creative writing such as novel writing, non-fiction, fictional characters, dialogue, horror, thriller and murder stories, writing for children, poetry, proposal writing, critical thinking, business writing, other writings, editing and evaluating work. Students will also learn how to get their work published.</p><p><strong>Certification:</strong></p><ul><li>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</li><li><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</li><li>Investing in this comprehensive package, learners will not only receive one but Two Hard Copy QLS Endorsed Certificates conveniently <strong>delivered to their doorstep!</strong></li></ul><p><strong>Please Note:</strong> Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is designed to:</p><ul><li>Aspiring writers and journalists.</li><li>Anyone looking to improve their writing skills.</li><li>Individuals interested in pursuing a career in the writing or publishing industry.</li><li>Professionals who are required to write for their work.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Freelance Writer: £20,000 - £60,000</li><li>Journalist: £18,000 - £45,000</li><li>Copywriter: £20,000 - £50,000</li><li>Editor: £20,000 - £45,000</li><li>Content Manager: £25,000 - £50,000</li><li>Communications Officer: £22,000 - £40,000</li><li>Publisher: £25,000 - £60,000</li></ul><p><strong>Please note</strong> that salary ranges are estimates and may vary depending on qualifications, experience and other factors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you know that the demand for journalism and creative writing skills has increased? If you aspire to excel in these fields, we have the perfect bundle of courses for you! The Journalism and Creative Writing - Endorsed Training bundle offers a comprehensive range of 7 courses that cover all the important aspects of journalism and creative writing.
This bundle includes 2 QLS-endorsed courses - Journalism and Creative Writing Training, and 5 relevant CPD QS-accredited courses. You will receive a hardcopy certificate upon completing the QLS-endorsed courses, which will add immense value to your professional profile.
With our courses, you will learn the art of storytelling, how to write in different formats and styles, and how to create compelling content. Our courses have been designed to be theoretical in nature, but they are packed with practical tips and techniques that you can implement in your writing.
Whether you want to start a career in journalism, improve your writing skills, or explore your creative side, this bundle has something for everyone. Enrol in our Journalism and Creative Writing - Endorsed Training bundle today and start your journey towards becoming a skilled and successful writer or journalist.
QLS Endorsed Courses:
Course 01: Advanced Diploma in Journalism at QLS Level 7
Course 02: Diploma in Creative Writing at QLS Level 5
CPD QS Accredited Courses:
Course 03: Creative Writing Course - Novel
Course 04: Content Management
Course 05: Creative Writing Course - Short Stories
Course 06: Essay Writing in English
Course 07: English: Spelling, Punctuation and Grammar
Learning Outcomes:
Develop professional writing skills for journalism and creative writing.
Comprehend the principles and techniques of effective storytelling.
Learn to write engaging articles, features, and news stories.
Earn the proficiency to write creatively in different genres, such as short stories and essays.
Understand the basics of content management and apply them effectively.
Expand strong grammar and punctuation skills to write error-free content.
Gain a deep understanding of the publishing industry and the different career paths available.
Why Choose Imperial Academy?
Fully Online Training
QLS Endorsed & CPD Accredited Certificate
No Time Limits. Study at Your Own Pace
Expert Instructors
Audio Visual Training
Up-to-date Curriculum and Valuable Guidelines
The Journalism course is designed to provide an in-depth understanding of the principles, history and development of journalism. The course also covers a range of journalism types, such as newspapers, radio and television, and niche journalism. Students will also learn about media regulatory bodies, journalism law, defamation, journalism ethics, health and safety for journalists, writing skills and how to become a journalist.
The Creative Writing Training course is a comprehensive programme that covers different forms of creative writing such as novel writing, non-fiction, fictional characters, dialogue, horror, thriller and murder stories, writing for children, poetry, proposal writing, critical thinking, business writing, other writings, editing and evaluating work. Students will also learn how to get their work published.
Certification:
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but Two Hard Copy QLS Endorsed Certificates conveniently delivered to their doorstep!
Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course is designed to:
Aspiring writers and journalists.
Anyone looking to improve their writing skills.
Individuals interested in pursuing a career in the writing or publishing industry.
Professionals who are required to write for their work.
 Requirements 
Anyone can enrol in this course.
 Career path 
Freelance Writer: £20,000 - £60,000
Journalist: £18,000 - £45,000
Copywriter: £20,000 - £50,000
Editor: £20,000 - £45,000
Content Manager: £25,000 - £50,000
Communications Officer: £22,000 - £40,000
Publisher: £25,000 - £60,000
Please note that salary ranges are estimates and may vary depending on qualifications, experience and other factors.
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

Imperial Academy

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Journalism and Creative Writing - QLS Endorsed Training

General Admission

<p>Attention all business professionals! Are you ready to take your career to the next level? Look no further than our <strong>Stakeholder Management and Business Management - QLS Course &amp; Certificate</strong> bundle! With two QLS-endorsed courses and five relevant CPD QS-accredited courses, this bundle is perfect for anyone looking to enhance their stakeholder and business management skills.</p><p>The two QLS-endorsed courses, Stakeholder Management and Business Management provide in-depth knowledge on effectively managing and engaging with stakeholders and making informed business decisions. Upon completing these courses, you will receive a hardcopy certificate to showcase your newfound expertise in these areas.</p><p>In addition to the QLS-endorsed courses, this bundle also includes five relevant CPD QS accredited courses. These courses cover various topics, such as financial ratio analysis, financial management, business law, financial modelling, and contract law in the UK. You will understand how to make informed decisions, mitigate risks, and protect your business interests.</p><p>With our <strong>Stakeholder Management and Business Management - QLS Course &amp; Certificate</strong> bundle, you will have the opportunity to enhance your knowledge and skills in stakeholder and business management while also gaining a competitive edge in the job market. Don't miss out on this chance to advance your career. Enrol now and get ready to excel in your professional endeavours.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Stakeholder Management at QLS Level 4</li><li><strong>Course 02:</strong> Advanced Diploma in Business Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Financial Ratio Analysis for Business Decisions</li><li><strong>Course 04:</strong> Financial Management</li><li><strong>Course 05:</strong> Business Law</li><li><strong>Course 06:</strong> Financial Modelling for Decision Making and Business Plan</li><li><strong>Course 07:</strong> Contracts Law UK 2021</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completion of the Stakeholder Management and Business Management bundle, learners will be able to:</p><ul><li>Understand the principles of stakeholder management and apply them to business decisions and operations.</li><li>Understand business management theories and concepts, and apply them to organisational planning and operations.</li><li>Analyse financial statements and ratios to make informed business decisions.</li><li>Develop financial management strategies and plans to maximise profitability and sustainability.</li><li>Understand contracts and business law in the UK, and apply them to business operations.</li><li>Develop financial models and business plans for decision-making and strategic planning.</li><li>Apply effective communication, negotiation and leadership skills to manage stakeholders and teams.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The <strong>Stakeholder Management and Business Management - QLS Course &amp; Certificate</strong> bundle is designed to provide learners with a comprehensive understanding of the principles and practices of stakeholder management and business management. The bundle includes two QLS-endorsed courses on stakeholder management and business management and five CPD QS accredited courses on financial ratio analysis, financial management, business law, financial modelling and contract law.</p><p>This bundle is ideal for individuals who want to develop their knowledge and skills in stakeholder and business management to improve their career prospects. It is particularly useful for business owners, entrepreneurs, managers, and professionals in finance, accounting, law, and project management.</p><p><strong>Certification</strong></p><ul><li>In pursuing <strong>QLS-endorsed</strong> courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</li><li>The <strong>Quality Licence Scheme</strong> stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</li><li>Investing in this comprehensive package, learners will not only receive one but <strong>TWO HARD COPY QLS ENDORSED CERTIFICATES</strong><strong>conveniently delivered to their doorstep</strong>!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Business owners and entrepreneurs looking to improve their stakeholder management and business management skills</li><li>Managers seeking to enhance their leadership and strategic planning skills</li><li>Finance and accounting professionals looking to develop their financial management and modelling skills</li><li>Legal professionals seeking to enhance their knowledge of contract and business law</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Manager - £28,000 to £75,000 per annum</li><li>Financial Analyst - £25,000 to £60,000 per annum</li><li>Project Manager - £30,000 to £70,000 per annum</li><li>Legal Advisor - £20,000 to £60,000 per annum</li><li>Stakeholder Manager - £25,000 to £70,000 per annum</li><li>Business Consultant - £25,000 to £90,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Attention all business professionals! Are you ready to take your career to the next level? Look no further than our Stakeholder Management and Business Management - QLS Course & Certificate bundle! With two QLS-endorsed courses and five relevant CPD QS-accredited courses, this bundle is perfect for anyone looking to enhance their stakeholder and business management skills.
The two QLS-endorsed courses, Stakeholder Management and Business Management provide in-depth knowledge on effectively managing and engaging with stakeholders and making informed business decisions. Upon completing these courses, you will receive a hardcopy certificate to showcase your newfound expertise in these areas.
In addition to the QLS-endorsed courses, this bundle also includes five relevant CPD QS accredited courses. These courses cover various topics, such as financial ratio analysis, financial management, business law, financial modelling, and contract law in the UK. You will understand how to make informed decisions, mitigate risks, and protect your business interests.
With our Stakeholder Management and Business Management - QLS Course & Certificate bundle, you will have the opportunity to enhance your knowledge and skills in stakeholder and business management while also gaining a competitive edge in the job market. Don't miss out on this chance to advance your career. Enrol now and get ready to excel in your professional endeavours.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Stakeholder Management at QLS Level 4
Course 02: Advanced Diploma in Business Management at QLS Level 7
CPD QS Accredited Courses:
Course 03: Financial Ratio Analysis for Business Decisions
Course 04: Financial Management
Course 05: Business Law
Course 06: Financial Modelling for Decision Making and Business Plan
Course 07: Contracts Law UK 2021
Learning Outcomes
Upon completion of the Stakeholder Management and Business Management bundle, learners will be able to:
Understand the principles of stakeholder management and apply them to business decisions and operations.
Understand business management theories and concepts, and apply them to organisational planning and operations.
Analyse financial statements and ratios to make informed business decisions.
Develop financial management strategies and plans to maximise profitability and sustainability.
Understand contracts and business law in the UK, and apply them to business operations.
Develop financial models and business plans for decision-making and strategic planning.
Apply effective communication, negotiation and leadership skills to manage stakeholders and teams.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Stakeholder Management and Business Management - QLS Course & Certificate bundle is designed to provide learners with a comprehensive understanding of the principles and practices of stakeholder management and business management. The bundle includes two QLS-endorsed courses on stakeholder management and business management and five CPD QS accredited courses on financial ratio analysis, financial management, business law, financial modelling and contract law.
This bundle is ideal for individuals who want to develop their knowledge and skills in stakeholder and business management to improve their career prospects. It is particularly useful for business owners, entrepreneurs, managers, and professionals in finance, accounting, law, and project management.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATESconveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Business owners and entrepreneurs looking to improve their stakeholder management and business management skills
Managers seeking to enhance their leadership and strategic planning skills
Finance and accounting professionals looking to develop their financial management and modelling skills
Legal professionals seeking to enhance their knowledge of contract and business law
 Career path 
Business Manager - £28,000 to £75,000 per annum
Financial Analyst - £25,000 to £60,000 per annum
Project Manager - £30,000 to £70,000 per annum
Legal Advisor - £20,000 to £60,000 per annum
Stakeholder Manager - £25,000 to £70,000 per annum
Business Consultant - £25,000 to £90,000 per annum
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Stakeholder Management and Business Management - QLS Course & Certificate

<p>Do you want to improve your customer service skills and build stronger relationships with your customers? Look no further than the CRM and Phone-Based Customer Service bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing you with the knowledge and skills you need to excel in the world of customer service.</p><p>The bundle's two QLS-endorsed courses, the Diploma in Customer Relationship Management (CRM) and Phone-Based Customer Service, cover fundamental topics such as communication skills, relationship management, and phone-based customer service techniques. These courses are designed to help learners understand the importance of customer service and how it can impact business success. Upon completing these courses, learners will receive a hardcopy certificate, which adds value to their resumes and impresses potential employers.</p><p>The five CPD QS-accredited courses in this bundle further enhance learners' skills in customer service. The courses cover essential topics such as KYC, assertiveness and self-confidence development, patient customer service training, winning customers efficiently, and customer service representation. These courses provide learners with the tools and knowledge needed to handle challenging customer service situations with ease.</p><p>This bundle is ideal for individuals who want to develop their customer service skills. Whether you are an entry-level employee or an experienced professional, this bundle provides you with the knowledge and credentials needed to succeed in the customer service industry. Enrol now in the CRM and Phone-Based Customer Service bundle to take the first step towards becoming a customer service expert.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02:</strong>Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> KYC</li><li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completing the CRM and Phone-Based Customer Service bundle, learners will be able to:</p><ul><li>Understand the fundamental principles of customer relationship management.</li><li>Use phone-based customer service techniques to handle challenging situations.</li><li>Develop effective communication skills to build stronger relationships with customers.</li><li>Apply assertiveness and self-confidence development techniques to succeed in customer service.</li><li>Implement patient customer service training to handle customer complaints.</li><li>Utilise KYC techniques to verify customer identities and prevent fraud.</li><li>Win customers efficiently and represent the company with professionalism.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The CRM and Phone-Based Customer Service bundle includes two QLS-endorsed courses, Diploma in Customer Relationship Management (CRM) and a Phone-Based Customer Service. The Diploma in CRM covers fundamental topics such as CRM strategies, data analysis in CRM, deepening customer relationships, and handling customer complaints. Upon completing this course, learners will have the necessary knowledge to implement effective CRM strategies and handle customer complaints professionally.</p><p>The Phone-Based Customer Service course covers essential topics such as customer service communication strategies, building rapport over the phone, managing inbound and outbound calls, and problem-solving over the phone. This course is designed to help learners understand the importance of phone-based customer service and the skills required to succeed in this field. Upon completion of this course, learners will have the skills to handle challenging customer service situations over the phone professionally.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The CRM and Phone-Based Customer Service bundle is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Customer service managers who want to train their staff.</li><li>Entrepreneurs who want to enhance their customer service skills.</li><li>Individuals who want to pursue a career in customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18,000 to £25,000 per annum.</li><li>Customer Service Manager - £25,000 to £45,000 per annum.</li><li>Customer Experience Manager - £35,000 to £60,000 per annum.</li></ul><p><strong>Please note</strong> that the above salary ranges are for guidance only and can vary depending on factors such as location, industry, and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you want to improve your customer service skills and build stronger relationships with your customers? Look no further than the CRM and Phone-Based Customer Service bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing you with the knowledge and skills you need to excel in the world of customer service.
The bundle's two QLS-endorsed courses, the Diploma in Customer Relationship Management (CRM) and Phone-Based Customer Service, cover fundamental topics such as communication skills, relationship management, and phone-based customer service techniques. These courses are designed to help learners understand the importance of customer service and how it can impact business success. Upon completing these courses, learners will receive a hardcopy certificate, which adds value to their resumes and impresses potential employers.
The five CPD QS-accredited courses in this bundle further enhance learners' skills in customer service. The courses cover essential topics such as KYC, assertiveness and self-confidence development, patient customer service training, winning customers efficiently, and customer service representation. These courses provide learners with the tools and knowledge needed to handle challenging customer service situations with ease.
This bundle is ideal for individuals who want to develop their customer service skills. Whether you are an entry-level employee or an experienced professional, this bundle provides you with the knowledge and credentials needed to succeed in the customer service industry. Enrol now in the CRM and Phone-Based Customer Service bundle to take the first step towards becoming a customer service expert.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01:Diploma in Customer Relationship Management (CRM) at QLS Level 4
Course 02:Diploma in Phone-Based Customer Service Training at QLS Level 5
CPD QS Accredited Courses:
Course 03: KYC
Course 04: Assertiveness and Self Confidence Development
Course 05: Patient Customer Service Training
Course 06: Win Customers Efficiently: Customer Service Diploma
Course 07: Customer Service - Representative
Learning Outcomes
Upon completing the CRM and Phone-Based Customer Service bundle, learners will be able to:
Understand the fundamental principles of customer relationship management.
Use phone-based customer service techniques to handle challenging situations.
Develop effective communication skills to build stronger relationships with customers.
Apply assertiveness and self-confidence development techniques to succeed in customer service.
Implement patient customer service training to handle customer complaints.
Utilise KYC techniques to verify customer identities and prevent fraud.
Win customers efficiently and represent the company with professionalism.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The CRM and Phone-Based Customer Service bundle includes two QLS-endorsed courses, Diploma in Customer Relationship Management (CRM) and a Phone-Based Customer Service. The Diploma in CRM covers fundamental topics such as CRM strategies, data analysis in CRM, deepening customer relationships, and handling customer complaints. Upon completing this course, learners will have the necessary knowledge to implement effective CRM strategies and handle customer complaints professionally.
The Phone-Based Customer Service course covers essential topics such as customer service communication strategies, building rapport over the phone, managing inbound and outbound calls, and problem-solving over the phone. This course is designed to help learners understand the importance of phone-based customer service and the skills required to succeed in this field. Upon completion of this course, learners will have the skills to handle challenging customer service situations over the phone professionally.
Certificate
The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.
After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
The CRM and Phone-Based Customer Service bundle is ideal for:
Customer service representatives who want to improve their skills.
Customer service managers who want to train their staff.
Entrepreneurs who want to enhance their customer service skills.
Individuals who want to pursue a career in customer service.
 Career path 
Customer Service Representative - £18,000 to £25,000 per annum.
Customer Service Manager - £25,000 to £45,000 per annum.
Customer Experience Manager - £35,000 to £60,000 per annum.
Please note that the above salary ranges are for guidance only and can vary depending on factors such as location, industry, and experience.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Customer Service

Customer Relations

Service Design Courses (SDC)

Customer Relationship Management

CRM (Customer Relationship Management)

Professional Skills Course (PSC)

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed

<p>Did you know that over the past 50 years, global temperatures have risen at an unprecedented rate, with 19 of the warmest years on record occurring in the last two decades? Climate change and other environmental issues have become some of the most pressing challenges facing our world today, and it's essential that we all play our part in protecting the planet for future generations.</p><p>That's where our Environment Management and Ecology courses come in. Endorsed by the Quality Licence Scheme, these courses provide you with the knowledge and skills you need to make a real difference in the fight against climate change and other environmental threats.</p><p>But the problem is not just limited to rising temperatures. From deforestation to plastic pollution, from dwindling biodiversity to the depletion of natural resources, there are a wide range of environmental issues that require urgent attention. And with governments, businesses, and individuals all facing increasing pressure to take action, there has never been a more important time to study environment management and ecology.</p><p>Fortunately, our courses are designed to equip you with the tools you need to tackle these challenges head-on. Whether you're an experienced environmental professional or someone just starting out, our courses provide you with a deep understanding of the key issues facing our planet today, as well as the skills and knowledge you need to make a real impact in the field.</p><p>So if you're looking for a way to make a difference in the fight against climate change and other environmental threats, our Environment Management and Ecology courses are the perfect choice. With the backing of the Quality Licence Scheme, you can be sure that our courses meet the highest standards of quality and excellence, and will provide you with the skills and knowledge you need to succeed. Enrol today and join the growing community of individuals working to protect our planet for future generations.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Environment Management at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Ecology at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Environmental Law 2021</li><li><strong>Course 04:</strong> Carbon Literacy Knowledge</li><li><strong>Course 05:</strong> Process Improvement: How to Reduce Waste</li><li><strong>Course 06:</strong> Forestry</li><li><strong>Course 07:</strong> Animal Science</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles of ecology and the environment</li><li>Learn the importance of sustainable development</li><li>Develop an understanding of environmental laws and regulations</li><li>Discover techniques for reducing waste and managing resources effectively</li><li>Gain an understanding of animal science and forestry management</li><li>Develop the skills necessary to manage environmental projects</li><li>Learn how to conduct environmental impact assessments</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Environment Management and Ecology bundle is designed to provide you with a comprehensive understanding of the key issues facing our planet today. In addition to the QLS-endorsed courses, you'll also have access to five CPD QS-accredited courses, covering topics such as environmental law, carbon literacy knowledge, and forestry management.</p><p>Our courses are structured to provide you with a theoretical understanding of the subject matter, as well as practical tools and techniques for addressing environmental challenges. You'll learn about the principles of ecology and the environment, the importance of sustainable development, and how to manage resources effectively.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Environmental professionals looking to advance their career</li><li>Individuals interested in making a positive impact on the environment</li><li>Government and non-profit organizations seeking to improve their environmental management practices</li><li>Students interested in pursuing a career in environmental science or management</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Environmental Consultant (average salary in the UK: £30,000 - £50,000)</li><li>Sustainability Manager (average salary in the UK: £35,000 - £60,000)</li><li>Environmental Scientist (average salary in the UK: £25,000 - £40,000)</li><li>Forester (average salary in the UK: £25,000 - £35,000)</li><li>Environmental Lawyer (average salary in the UK: £40,000 - £80,000)</li><li>Wildlife Biologist (average salary in the UK: £25,000 - £40,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Did you know that over the past 50 years, global temperatures have risen at an unprecedented rate, with 19 of the warmest years on record occurring in the last two decades? Climate change and other environmental issues have become some of the most pressing challenges facing our world today, and it's essential that we all play our part in protecting the planet for future generations.
That's where our Environment Management and Ecology courses come in. Endorsed by the Quality Licence Scheme, these courses provide you with the knowledge and skills you need to make a real difference in the fight against climate change and other environmental threats.
But the problem is not just limited to rising temperatures. From deforestation to plastic pollution, from dwindling biodiversity to the depletion of natural resources, there are a wide range of environmental issues that require urgent attention. And with governments, businesses, and individuals all facing increasing pressure to take action, there has never been a more important time to study environment management and ecology.
Fortunately, our courses are designed to equip you with the tools you need to tackle these challenges head-on. Whether you're an experienced environmental professional or someone just starting out, our courses provide you with a deep understanding of the key issues facing our planet today, as well as the skills and knowledge you need to make a real impact in the field.
So if you're looking for a way to make a difference in the fight against climate change and other environmental threats, our Environment Management and Ecology courses are the perfect choice. With the backing of the Quality Licence Scheme, you can be sure that our courses meet the highest standards of quality and excellence, and will provide you with the skills and knowledge you need to succeed. Enrol today and join the growing community of individuals working to protect our planet for future generations.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Environment Management at QLS Level 4
Course 02: Certificate in Ecology at QLS Level 3
CPD QS Accredited Courses:
Course 03: Environmental Law 2021
Course 04: Carbon Literacy Knowledge
Course 05: Process Improvement: How to Reduce Waste
Course 06: Forestry
Course 07: Animal Science
Learning Outcomes:
Understand the principles of ecology and the environment
Learn the importance of sustainable development
Develop an understanding of environmental laws and regulations
Discover techniques for reducing waste and managing resources effectively
Gain an understanding of animal science and forestry management
Develop the skills necessary to manage environmental projects
Learn how to conduct environmental impact assessments
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Environment Management and Ecology bundle is designed to provide you with a comprehensive understanding of the key issues facing our planet today. In addition to the QLS-endorsed courses, you'll also have access to five CPD QS-accredited courses, covering topics such as environmental law, carbon literacy knowledge, and forestry management.
Our courses are structured to provide you with a theoretical understanding of the subject matter, as well as practical tools and techniques for addressing environmental challenges. You'll learn about the principles of ecology and the environment, the importance of sustainable development, and how to manage resources effectively.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Environmental professionals looking to advance their career
Individuals interested in making a positive impact on the environment
Government and non-profit organizations seeking to improve their environmental management practices
Students interested in pursuing a career in environmental science or management
 Career path 
Environmental Consultant (average salary in the UK: £30,000 - £50,000)
Sustainability Manager (average salary in the UK: £35,000 - £60,000)
Environmental Scientist (average salary in the UK: £25,000 - £40,000)
Forester (average salary in the UK: £25,000 - £35,000)
Environmental Lawyer (average salary in the UK: £40,000 - £80,000)
Wildlife Biologist (average salary in the UK: £25,000 - £40,000)
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Environment Management and Ecology

<p>Are you seeking a comprehensive and prestigious beauty course to take your skills to the next level? Look no further than the Nail Technician and Bridal Makeup Artist - QLS Endorsed bundle.</p><p>From gel manicures to luxury spa facial therapy, this bundle covers a range of relevant courses that will help learners stand out in a competitive market. By investing in this bundle, learners will have the flexibility to study at their own pace, at a time and place that suits them, with the support of expert instructors.</p><p>This bundle is endorsed by the Quality Licence Scheme (QLS), which means you can be confident that you are receiving top-quality education.</p><p>This bundle includes two QLS-endorsed courses, Nail Technician and Bridal Makeup Artist, with hardcopy certificates upon completion. In addition, the bundle consists of five CPD-QS accredited relevant courses, such as Gel Manicure, Makeup Artist, Indian Bridal Makeup, Luxury Spa Facial Therapy Course - Step by Step Guide, and Fashion Store Assistant Training.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education.</p><p>Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're boosting your resume in one go.</p><p>These courses are QLS-endorsed and come with hard copy certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Gel Manicure and Nail Artist at QLS Level 5</li><li><strong>Course 02:</strong> Advanced Certificate in Bridal and Occasional Makeup Artist at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Gel Manicure</li><li><strong>Course 04:</strong> Makeup Artist</li><li><strong>Course 05:</strong> Indian Bridal Makeup</li><li><strong>Course 06:</strong> Luxury Spa Facial Therapy Course - Step-by-Step Guide</li><li><strong>Course 07:</strong> Fashion Store Assistant Training</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Demonstrate understanding of the latest techniques and practices in nail care and bridal makeup artistry.</li><li>Confidently offers clients a full range of services, including primary and advanced manicures and bridal makeup looks.</li><li>Develop strong business and marketing skills to attract and retain clients, manage finances, and market services effectively.</li><li>Use the latest tools and products in nail care and makeup artistry to provide high-quality service.</li><li>Demonstrate knowledge of best practices in health and safety in the beauty industry.</li><li>Understand the cultural and social implications of beauty services, particularly within the context of weddings and special events.</li><li>Acquire hardcopy certificates upon completion of the QLS-endorsed courses, demonstrating industry knowledge and expertise.</li></ul><p>The Nail Technician and Bridal Makeup Artist - QLS Endorsed bundle is a comprehensive beauty course designed to help learners excel in nail care and bridal makeup artistry. With two QLS-endorsed courses, Nail Technician and Bridal Makeup Artist, and five CPD-QS accredited relevant courses, learners will receive top-quality education and hardcopy certificates. Learners will gain knowledge of the latest techniques and practices in nail care and makeup artistry, develop strong business and marketing skills, and understand best practices in health and safety in the beauty industry.</p><p><strong>Certification:</strong></p><p>In pursuing QLS-endorsed courses, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>is a reputable and distinguished endorsement emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will receive <strong>Two Hard Copy QLS Endorsed Certificates</strong> conveniently delivered to their doorstep!</p><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Beauty enthusiasts who want to learn the latest techniques in nail care and makeup artistry.</li><li>Those who are interested in starting a career as a nail technician or bridal makeup artist.</li><li>Existing beauty professionals who want to expand their knowledge and aptitudes in the industry.</li><li>Individuals who want to improve their business and marketing skills to grow their beauty business.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Nail Technician: £12,000 - £25,000</li><li>Makeup Artist: £15,000 - £35,000</li><li>Bridal Makeup Artist: £20,000 - £45,000</li><li>Spa Therapist: £18,000 - £25,000</li><li>Beauty Therapist: £15,000 - £25,000</li><li>Fashion Store Assistant: £16,000 - £21,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Are you seeking a comprehensive and prestigious beauty course to take your skills to the next level? Look no further than the Nail Technician and Bridal Makeup Artist - QLS Endorsed bundle.
From gel manicures to luxury spa facial therapy, this bundle covers a range of relevant courses that will help learners stand out in a competitive market. By investing in this bundle, learners will have the flexibility to study at their own pace, at a time and place that suits them, with the support of expert instructors.
This bundle is endorsed by the Quality Licence Scheme (QLS), which means you can be confident that you are receiving top-quality education.
This bundle includes two QLS-endorsed courses, Nail Technician and Bridal Makeup Artist, with hardcopy certificates upon completion. In addition, the bundle consists of five CPD-QS accredited relevant courses, such as Gel Manicure, Makeup Artist, Indian Bridal Makeup, Luxury Spa Facial Therapy Course - Step by Step Guide, and Fashion Store Assistant Training.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education.
Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're boosting your resume in one go.
These courses are QLS-endorsed and come with hard copy certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Gel Manicure and Nail Artist at QLS Level 5
Course 02: Advanced Certificate in Bridal and Occasional Makeup Artist at QLS Level 3
CPD QS Accredited Courses:
Course 03: Gel Manicure
Course 04: Makeup Artist
Course 05: Indian Bridal Makeup
Course 06: Luxury Spa Facial Therapy Course - Step-by-Step Guide
Course 07: Fashion Store Assistant Training
Learning Outcomes:
Demonstrate understanding of the latest techniques and practices in nail care and bridal makeup artistry.
Confidently offers clients a full range of services, including primary and advanced manicures and bridal makeup looks.
Develop strong business and marketing skills to attract and retain clients, manage finances, and market services effectively.
Use the latest tools and products in nail care and makeup artistry to provide high-quality service.
Demonstrate knowledge of best practices in health and safety in the beauty industry.
Understand the cultural and social implications of beauty services, particularly within the context of weddings and special events.
Acquire hardcopy certificates upon completion of the QLS-endorsed courses, demonstrating industry knowledge and expertise.
The Nail Technician and Bridal Makeup Artist - QLS Endorsed bundle is a comprehensive beauty course designed to help learners excel in nail care and bridal makeup artistry. With two QLS-endorsed courses, Nail Technician and Bridal Makeup Artist, and five CPD-QS accredited relevant courses, learners will receive top-quality education and hardcopy certificates. Learners will gain knowledge of the latest techniques and practices in nail care and makeup artistry, develop strong business and marketing skills, and understand best practices in health and safety in the beauty industry.
Certification:
In pursuing QLS-endorsed courses, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme is a reputable and distinguished endorsement emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will receive Two Hard Copy QLS Endorsed Certificates conveniently delivered to their doorstep!
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
 CPD 
150 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Beauty enthusiasts who want to learn the latest techniques in nail care and makeup artistry.
Those who are interested in starting a career as a nail technician or bridal makeup artist.
Existing beauty professionals who want to expand their knowledge and aptitudes in the industry.
Individuals who want to improve their business and marketing skills to grow their beauty business.
 Requirements 
Anyone can enrol in this course.
 Career path 
Nail Technician: £12,000 - £25,000
Makeup Artist: £15,000 - £35,000
Bridal Makeup Artist: £20,000 - £45,000
Spa Therapist: £18,000 - £25,000
Beauty Therapist: £15,000 - £25,000
Fashion Store Assistant: £16,000 - £21,000
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 
PDF Certificate
 Digital certificate - Included 

Bridal Makeup

Level 3 & 5 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access

Nail Technician and Bridal Makeup Artist - QLS Endorsed

<p>Are you interested in working in the hospitality industry as a waiter or concierge? Look no further than our endorsed diploma course! Our <strong>Waiter and Concierge - QLS Diploma Level 3 &amp; 4</strong> course is designed to provide you with the knowledge and aptitudes to excel in these exciting and rewarding careers.</p><p>Our course is endorsed by the <strong>Quality Licence Scheme</strong>, ensuring you receive high-quality training from experienced professionals. This certification will demonstrate to potential employers that you have the wisdom and expertise necessary to succeed in the hospitality industry. You will get hardcopy certificates for completing the two QLS-endorsed courses.</p><p>In the <strong>Waiter </strong>portion of the course, you will learn about the principles of service, including table settings, menu descriptions, wine and beverage service, and proper etiquette. You will also gain experience in the practical aspects of waiting, including serving food and beverages, taking orders, and handling customer complaints.</p><p>In the <strong>Concierge </strong>portion of the course, you will learn about the role of a concierge in a hotel or other hospitality establishment. You will gain knowledge and skills in customer service, communication, time management, and problem-solving. You will also learn about the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.</p><p>Don't miss out on this exciting opportunity to gain the skills and knowledge you need to succeed in the hospitality industry. Enrol in our endorsed diploma course today and take the first step towards a successful career in hospitality!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Waiter Training at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Hospitality - Concierge at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Receptionist Skills</li><li><strong>Course 04:</strong> Medical Receptionist</li><li><strong>Course 05:</strong> Public Speaking</li><li><strong>Course 06:</strong> Teaching English as Foreign Language (TEFL) Certificate</li><li><strong>Course 07:</strong> English: Spelling, Punctuation and Grammar</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Acquire a comprehensive understanding of the principles of service in the hospitality industry.</li><li>Gain practical skills and knowledge in waiting, including table settings, menu descriptions, wine and beverage service, and proper etiquette.</li><li>Develop practical skills and knowledge in the concierge role, including customer service, communication, time management, and problem-solving.</li><li>Gain knowledge of the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.</li><li>Develop receptionist skills for effective communication and customer service.</li><li>Gain knowledge and understanding of teaching English as a foreign language, including grammar and pronunciation.</li><li>Generate a comprehensive understanding of English spelling, punctuation, and grammar rules and principles.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The <strong>Waiter and Concierge - QLS Diploma Level 3 &amp; 4 </strong>bundle includes two Quality Licence Scheme (QLS) courses, Waiter Training: How to Become a Better Waiter and Hospitality - Concierge. The waiter training course covers the principles of service in the hospitality industry, including table settings, menu descriptions, wine and beverage service, and proper etiquette. The course also covers practical skills such as serving food and beverages, taking orders, and handling customer complaints. The concierge course provides practical skills and knowledge in the role of a concierge, including customer service, communication, time management, and problem-solving. Students will also learn about the local area and tourist attractions, enabling them to provide guests with helpful recommendations and advice.</p><p>In addition, the bundle includes five CPD-QS accredited courses, including Receptionist Skills, Medical Receptionist, Public Speaking, Teaching English as a Foreign Language (TEFL) Certificate, and English: Spelling, Punctuation and Grammar. These courses provide valuable additional skills and knowledge for those seeking to work in the hospitality industry or improve their existing skills.</p><p><strong>Certification</strong></p><ul><li>In pursuing <strong>QLS-endorsed</strong> courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</li><li><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</li><li>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who are interested in pursuing a career in the hospitality industry as a waiter or concierge.</li><li>Individuals who are interested in developing their customer service and communication skills.</li><li>Individuals are interested in obtaining TEFL certification and teaching English as a foreign language.</li><li>Individuals are interested in improving their English spelling, punctuation, and grammar skills.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Waiter/Waitress: £16,000 - £28,000 per year</li><li>Concierge: £18,000 - £40,000 per year</li><li>Receptionist: £15,000 - £23,000 per year</li><li>Medical Receptionist: £18,000 - £25,000 per year</li><li>Public Speaker: £30,000 - £80,000 per year</li><li>TEFL Teacher: £20,000 - £35,000 per year</li><li>English Language Tutor: £20 - £50 per hour</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Are you interested in working in the hospitality industry as a waiter or concierge? Look no further than our endorsed diploma course! Our Waiter and Concierge - QLS Diploma Level 3 & 4 course is designed to provide you with the knowledge and aptitudes to excel in these exciting and rewarding careers.
Our course is endorsed by the Quality Licence Scheme, ensuring you receive high-quality training from experienced professionals. This certification will demonstrate to potential employers that you have the wisdom and expertise necessary to succeed in the hospitality industry. You will get hardcopy certificates for completing the two QLS-endorsed courses.
In the Waiter portion of the course, you will learn about the principles of service, including table settings, menu descriptions, wine and beverage service, and proper etiquette. You will also gain experience in the practical aspects of waiting, including serving food and beverages, taking orders, and handling customer complaints.
In the Concierge portion of the course, you will learn about the role of a concierge in a hotel or other hospitality establishment. You will gain knowledge and skills in customer service, communication, time management, and problem-solving. You will also learn about the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.
Don't miss out on this exciting opportunity to gain the skills and knowledge you need to succeed in the hospitality industry. Enrol in our endorsed diploma course today and take the first step towards a successful career in hospitality!
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Waiter Training at QLS Level 4
Course 02: Certificate in Hospitality - Concierge at QLS Level 3
CPD QS Accredited Courses:
Course 03: Receptionist Skills
Course 04: Medical Receptionist
Course 05: Public Speaking
Course 06: Teaching English as Foreign Language (TEFL) Certificate
Course 07: English: Spelling, Punctuation and Grammar
Learning Outcomes
Acquire a comprehensive understanding of the principles of service in the hospitality industry.
Gain practical skills and knowledge in waiting, including table settings, menu descriptions, wine and beverage service, and proper etiquette.
Develop practical skills and knowledge in the concierge role, including customer service, communication, time management, and problem-solving.
Gain knowledge of the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.
Develop receptionist skills for effective communication and customer service.
Gain knowledge and understanding of teaching English as a foreign language, including grammar and pronunciation.
Generate a comprehensive understanding of English spelling, punctuation, and grammar rules and principles.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Waiter and Concierge - QLS Diploma Level 3 & 4 bundle includes two Quality Licence Scheme (QLS) courses, Waiter Training: How to Become a Better Waiter and Hospitality - Concierge. The waiter training course covers the principles of service in the hospitality industry, including table settings, menu descriptions, wine and beverage service, and proper etiquette. The course also covers practical skills such as serving food and beverages, taking orders, and handling customer complaints. The concierge course provides practical skills and knowledge in the role of a concierge, including customer service, communication, time management, and problem-solving. Students will also learn about the local area and tourist attractions, enabling them to provide guests with helpful recommendations and advice.
In addition, the bundle includes five CPD-QS accredited courses, including Receptionist Skills, Medical Receptionist, Public Speaking, Teaching English as a Foreign Language (TEFL) Certificate, and English: Spelling, Punctuation and Grammar. These courses provide valuable additional skills and knowledge for those seeking to work in the hospitality industry or improve their existing skills.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals who are interested in pursuing a career in the hospitality industry as a waiter or concierge.
Individuals who are interested in developing their customer service and communication skills.
Individuals are interested in obtaining TEFL certification and teaching English as a foreign language.
Individuals are interested in improving their English spelling, punctuation, and grammar skills.
 Career path 
Waiter/Waitress: £16,000 - £28,000 per year
Concierge: £18,000 - £40,000 per year
Receptionist: £15,000 - £23,000 per year
Medical Receptionist: £18,000 - £25,000 per year
Public Speaker: £30,000 - £80,000 per year
TEFL Teacher: £20,000 - £35,000 per year
English Language Tutor: £20 - £50 per hour
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

Waiter and Concierge - QLS Diploma Level 3 & 4

<p>Autism is a complex neurodevelopmental disorder that affects millions of people worldwide. With the rising number of autism cases, the need for trained professionals who can provide adequate support and care is more important than ever. To meet this need, we are proud to offer the Autism and Safeguarding Child bundle - a comprehensive training package endorsed by the Quality Licence Scheme.</p><p>The bundle includes two QLS courses: Autism Awareness and Safeguarding Children. The Autism Awareness course is designed to provide learners with an in-depth understanding of the condition and the best practices for supporting individuals on the autism spectrum. The Safeguarding Children course focuses on the protection and welfare of children and young people, providing learners with the knowledge and skills to recognise and respond to concerns of abuse or neglect.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>With the Autism and Safeguarding Child bundle, learners will gain the knowledge, skills, and credentials to make a meaningful difference in the lives of individuals on the autism spectrum and vulnerable children and young people. Enrol today and take the first step towards a rewarding career in this vital field.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Autism and Dyslexia Awareness at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Child Protection &amp; Safeguarding Children at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Children's Mental Health</li><li><strong>Course 04:</strong> Learning Disability Nursing</li><li><strong>Course 05:</strong> Diabetes</li><li><strong>Course 06:</strong> Dementia Awareness</li><li><strong>Course 07: </strong>Child Language Disorder (CLD)<strong><br /></strong></li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop an understanding of autism spectrum disorder and how it affects individuals.</li><li>Understand the challenges faced by individuals with autism and their families.</li><li>Knowledge of the strategies used to support individuals with autism in different settings.</li><li>Develop an understanding of the importance of safeguarding children and young people.</li><li>Learn how to identify signs of abuse and neglect in children and young people.</li><li>Gain knowledge on the reporting and recording procedures for safeguarding concerns.</li><li>Develop skills to effectively work with children, young people, and families to promote their welfare and safeguarding.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Autism and Safeguarding Child bundle is designed to equip learners with the knowledge and skills to support individuals with autism and to safeguard children and young people. The two QLS-endorsed courses in this bundle provide learners with an in-depth understanding of autism spectrum disorder and the importance of safeguarding children and young people.</p><p>The Autism course covers the characteristics of autism spectrum disorder, its diagnosis, and how it affects individuals. It also provides learners with strategies and support that can be used to improve the quality of life for individuals with autism. On the other hand, the Child Protection and Safeguarding course covers the legal and regulatory framework for safeguarding children and young people. It also provides learners with the skills and knowledge to identify and respond appropriately to safeguarding concerns.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for individuals who work or aspire to work in roles that involve supporting individuals with autism and safeguarding children and young people. This includes:</p><ul><li>Teachers and teaching assistants</li><li>Social workers and support workers</li><li>Healthcare professionals</li><li>Parents and family members of individuals with autism</li><li>Individuals interested in pursuing a career in the social care sector</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Autism Support Worker - £18,000 to £22,000 per annum</li><li>SEN Teacher - £25,000 to £40,000 per annum</li><li>Social Worker - £24,000 to £40,000 per annum</li><li>Family Support Worker - £18,000 to £22,000 per annum</li><li>Child Protection Officer - £22,000 to £30,000 per annum</li><li>Youth Worker - £18,000 to £25,000 per annum</li><li>Mental Health Support Worker - £18,000 to £24,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Autism is a complex neurodevelopmental disorder that affects millions of people worldwide. With the rising number of autism cases, the need for trained professionals who can provide adequate support and care is more important than ever. To meet this need, we are proud to offer the Autism and Safeguarding Child bundle - a comprehensive training package endorsed by the Quality Licence Scheme.
The bundle includes two QLS courses: Autism Awareness and Safeguarding Children. The Autism Awareness course is designed to provide learners with an in-depth understanding of the condition and the best practices for supporting individuals on the autism spectrum. The Safeguarding Children course focuses on the protection and welfare of children and young people, providing learners with the knowledge and skills to recognise and respond to concerns of abuse or neglect.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
With the Autism and Safeguarding Child bundle, learners will gain the knowledge, skills, and credentials to make a meaningful difference in the lives of individuals on the autism spectrum and vulnerable children and young people. Enrol today and take the first step towards a rewarding career in this vital field.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Autism and Dyslexia Awareness at QLS Level 5
Course 02: Diploma in Child Protection & Safeguarding Children at QLS Level 5
CPD QS Accredited Courses:
Course 03: Children's Mental Health
Course 04: Learning Disability Nursing
Course 05: Diabetes
Course 06: Dementia Awareness
Course 07: Child Language Disorder (CLD)
Learning Outcomes
Develop an understanding of autism spectrum disorder and how it affects individuals.
Understand the challenges faced by individuals with autism and their families.
Knowledge of the strategies used to support individuals with autism in different settings.
Develop an understanding of the importance of safeguarding children and young people.
Learn how to identify signs of abuse and neglect in children and young people.
Gain knowledge on the reporting and recording procedures for safeguarding concerns.
Develop skills to effectively work with children, young people, and families to promote their welfare and safeguarding.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Autism and Safeguarding Child bundle is designed to equip learners with the knowledge and skills to support individuals with autism and to safeguard children and young people. The two QLS-endorsed courses in this bundle provide learners with an in-depth understanding of autism spectrum disorder and the importance of safeguarding children and young people.
The Autism course covers the characteristics of autism spectrum disorder, its diagnosis, and how it affects individuals. It also provides learners with strategies and support that can be used to improve the quality of life for individuals with autism. On the other hand, the Child Protection and Safeguarding course covers the legal and regulatory framework for safeguarding children and young people. It also provides learners with the skills and knowledge to identify and respond appropriately to safeguarding concerns.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is ideal for individuals who work or aspire to work in roles that involve supporting individuals with autism and safeguarding children and young people. This includes:
Teachers and teaching assistants
Social workers and support workers
Healthcare professionals
Parents and family members of individuals with autism
Individuals interested in pursuing a career in the social care sector
 Career path 
Autism Support Worker - £18,000 to £22,000 per annum
SEN Teacher - £25,000 to £40,000 per annum
Social Worker - £24,000 to £40,000 per annum
Family Support Worker - £18,000 to £22,000 per annum
Child Protection Officer - £22,000 to £30,000 per annum
Youth Worker - £18,000 to £25,000 per annum
Mental Health Support Worker - £18,000 to £24,000 per annum
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Autism and Safeguarding Child - QLS Endorsed Diploma

<p>Do you want to take your business management skills to the next level and achieve your goals? Look no further than our Business Management and Goal Setting bundle, which includes two QLS-endorsed courses and five CPD-QS accredited courses to help you gain the knowledge and skills needed to succeed in the competitive business world.</p><p>With our bundle, you'll receive hardcopy certificates for completing the two QLS-endorsed Goal Setting and Business Management courses, providing you with tangible proof of your achievements. Plus, our five CPD-QS accredited courses cover various relevant topics, including setting and achieving goals, motivation, resilience, business analysis, strategic management, and business law.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>By completing this bundle, you'll gain valuable insights into the principles of effective goal setting and business management, as well as the tools and strategies needed to succeed in today's fast-paced business environment. Our courses are designed to provide you with the knowledge and skills needed to excel in various roles, from entry-level management positions to executive-level leadership roles.</p><p>Whether you're an aspiring entrepreneur, a mid-level manager, or a seasoned business professional, our Business Management and Goal Setting bundle has something to offer. So why wait? Enrol today and take the first step towards achieving your business goals!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Award in Goal Setting at QLS Level 2</li><li><strong>Course 02:</strong> Advanced Diploma in Business Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Setting &amp; Achieving Goals</li><li><strong>Course 04:</strong> Goal Setting, Motivation, and Resilience for Life</li><li><strong>Course 05:</strong> Business Analysis</li><li><strong>Course 06:</strong> Strategic Management</li><li><strong>Course 07:</strong> Business Law</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Set and achieve SMART goals effectively</li><li>Understand the principles and practices of successful business management</li><li>Analyse business data and make informed decisions</li><li>Develop a strategic approach to business planning</li><li>Understand the legal aspects of business operations</li><li>Motivate yourself and others to achieve business objectives</li><li>Cultivate resilience and adaptability in the face of challenges</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Business Management and Goal Setting - QLS Certificate bundle allows learners to gain knowledge in two QLS-endorsed courses and five CPD QS-accredited courses. The QLS courses cover Goal Setting and Business Management, which can help individuals develop a solid foundation in these areas. Meanwhile, the CPD QS-accredited courses offer Setting &amp; Achieving Goals, Goal Setting, Motivation, and Resilience for Life, Business Analysis, Strategic Management, and Business Law, which provide a more comprehensive understanding of business management.</p><p><strong>Goal Setting</strong> covers key concepts and techniques for setting goals and achieving success. The course introduces the topic, followed by an overview of various goal-setting techniques and strategies. Learners can also learn about successful mindset conditioning and maintaining a balanced life, making it an excellent course for those looking to develop their personal and professional skills.</p><p><strong>Business Management</strong> is designed to help individuals learn about the different aspects of running a business. The course covers operations management, project management, risk management, quality management, human resource management, and negotiation techniques. It also covers communication skills, organisational skills, motivation and counselling, customer service, time management, and conflict management, providing a comprehensive understanding of the key areas of business management. Overall, this course is ideal for individuals looking to develop their careers in business management or want to start their businesses.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals looking to advance their careers in business management</li><li>Aspiring entrepreneurs seeking to start their businesses</li><li>Business owners seeking to improve their management skills</li><li>Anyone interested in gaining a comprehensive understanding of goal setting and business management</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Manager: £23,000 - £70,000</li><li>Entrepreneur: £10,000 - £120,000</li><li>Business Analyst: £24,000 - £60,000</li><li>Strategic Manager: £34,000 - £92,000</li><li>Lawyer: £25,000 - £80,000</li><li>Sales Manager: £20,000 - £70,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you want to take your business management skills to the next level and achieve your goals? Look no further than our Business Management and Goal Setting bundle, which includes two QLS-endorsed courses and five CPD-QS accredited courses to help you gain the knowledge and skills needed to succeed in the competitive business world.
With our bundle, you'll receive hardcopy certificates for completing the two QLS-endorsed Goal Setting and Business Management courses, providing you with tangible proof of your achievements. Plus, our five CPD-QS accredited courses cover various relevant topics, including setting and achieving goals, motivation, resilience, business analysis, strategic management, and business law.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
By completing this bundle, you'll gain valuable insights into the principles of effective goal setting and business management, as well as the tools and strategies needed to succeed in today's fast-paced business environment. Our courses are designed to provide you with the knowledge and skills needed to excel in various roles, from entry-level management positions to executive-level leadership roles.
Whether you're an aspiring entrepreneur, a mid-level manager, or a seasoned business professional, our Business Management and Goal Setting bundle has something to offer. So why wait? Enrol today and take the first step towards achieving your business goals!
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Award in Goal Setting at QLS Level 2
Course 02: Advanced Diploma in Business Management at QLS Level 7
CPD QS Accredited Courses:
Course 03: Setting & Achieving Goals
Course 04: Goal Setting, Motivation, and Resilience for Life
Course 05: Business Analysis
Course 06: Strategic Management
Course 07: Business Law
Learning Outcomes
Set and achieve SMART goals effectively
Understand the principles and practices of successful business management
Analyse business data and make informed decisions
Develop a strategic approach to business planning
Understand the legal aspects of business operations
Motivate yourself and others to achieve business objectives
Cultivate resilience and adaptability in the face of challenges
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Business Management and Goal Setting - QLS Certificate bundle allows learners to gain knowledge in two QLS-endorsed courses and five CPD QS-accredited courses. The QLS courses cover Goal Setting and Business Management, which can help individuals develop a solid foundation in these areas. Meanwhile, the CPD QS-accredited courses offer Setting & Achieving Goals, Goal Setting, Motivation, and Resilience for Life, Business Analysis, Strategic Management, and Business Law, which provide a more comprehensive understanding of business management.
Goal Setting covers key concepts and techniques for setting goals and achieving success. The course introduces the topic, followed by an overview of various goal-setting techniques and strategies. Learners can also learn about successful mindset conditioning and maintaining a balanced life, making it an excellent course for those looking to develop their personal and professional skills.
Business Management is designed to help individuals learn about the different aspects of running a business. The course covers operations management, project management, risk management, quality management, human resource management, and negotiation techniques. It also covers communication skills, organisational skills, motivation and counselling, customer service, time management, and conflict management, providing a comprehensive understanding of the key areas of business management. Overall, this course is ideal for individuals looking to develop their careers in business management or want to start their businesses.
Certificate
The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.
After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals looking to advance their careers in business management
Aspiring entrepreneurs seeking to start their businesses
Business owners seeking to improve their management skills
Anyone interested in gaining a comprehensive understanding of goal setting and business management
 Career path 
Business Manager: £23,000 - £70,000
Entrepreneur: £10,000 - £120,000
Business Analyst: £24,000 - £60,000
Strategic Manager: £34,000 - £92,000
Lawyer: £25,000 - £80,000
Sales Manager: £20,000 - £70,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 2 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Business Management and Goal Setting - QLS Endorsed Certificate

<p>Are you looking to start a career in the fascinating world of microbiology and laboratory technology? The <strong>Microbiology and Laboratory Technician - QLS Endorsed Training</strong> bundle, endorsed by the prestigious Quality Licence Scheme, allows you to gain the necessary knowledge and practical skills to kick-start your career in this exciting field. You will receive a hardcopy certificate to showcase your newfound knowledge upon completion.</p><p>This comprehensive bundle includes two QLS Endorsed courses: Microbiology and Laboratory Technology Levels 3 and 4. The Microbiology course covers fundamental concepts such as the history and importance of microbiology, microbial growth and nutrition, bacterial genetics, and immunology. You will learn about laboratory techniques such as microscopy, staining, and culture methods and how to interpret results from different tests. The Laboratory Technician course, on the other hand, focuses on practical laboratory skills, including laboratory safety, quality control, and equipment maintenance.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS Endorsed courses. Learners receive top-notch, informative, and engaging instruction with two courses in this bundle. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>Invest in your future today by enrolling in the <strong>Microbiology and Laboratory Technician - QLS Endorsed Training</strong> bundle and gain the talents and wisdom you require to grow in the exciting microbiology and laboratory technology field.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Diploma in Microbiology at QLS Level 5</li><li><strong>Course 02: </strong>Advanced Diploma in Laboratory Technician at QLS Level 7</li></ul><p><strong>â </strong><strong>FREE 5 CPD Courses </strong><strong>â</strong></p><ul><li><strong>Course 01:</strong> Biomedical Science</li><li><strong>Course 02:</strong> Basic Biology</li><li><strong>Course 03:</strong> Level 3 Diploma in Anatomy and Physiology of Human Body</li><li><strong>Course 04:</strong> Infection Prevention Training</li><li><strong>Course 05:</strong> COSHH Training for Assessors</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a strong understanding of microbiology and its significance in various industries.</li><li>Gain knowledge of different laboratory techniques and equipment used in microbiology and laboratory technician fields.</li><li>Acquire an understanding of laboratory safety protocols and standard operating procedures.</li><li>Understand the principles and techniques used in Biomedical Science and Infection Prevention.</li><li>Comprehend the principles of anatomy and physiology of the human body.</li><li>Gain knowledge and understanding of COSHH regulations and assessments.</li><li>Be able to apply the understanding and aptitudes learned in the courses to real-world scenarios.</li></ul><p>The <strong>Microbiology and Laboratory Technician - QLS Endorsed Training </strong>bundle provides individuals with comprehensive knowledge and practical skills to work in microbiology and laboratory technician roles. The bundle includes two QLS-endorsed courses: Microbiology and Laboratory Technician Level 7.</p><p>Microbiology covers a broad range of topics, such as the history of microbiology, microbial diversity, microbial growth, metabolism and genetics, and the significance of microbiology in various industries. On the other hand, Laboratory Technician Level 7 provides an in-depth understanding of laboratory safety, laboratory techniques, equipment and their applications, and data analysis.</p><p>The bundle also includes FREE 5 CPD-QS accredited courses complementing the two QLS courses. These courses cover Biomedical Science, Basic Biology, Anatomy and Physiology of the Human Body, Infection Prevention Training, and COSHH Training for Assessors. These courses help individuals better understand microbiology and laboratory technicians and how they apply to different industries.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p><strong>Certification:</strong></p><ul><li>In pursuing <strong>QLS Endorsed</strong> courses, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</li><li><strong>The Quality Licence Scheme </strong>is a reputable and distinguished endorsement emblematic of exceptional standards and excellence throughout the UK.</li><li>Investing in this comprehensive package, learners will receive <strong>Two Hard Copy QLS Endorsed Certificates</strong> conveniently <strong>delivered to their doorstep!</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our <strong>Microbiology and Laboratory Technician - QLS Endorsed Training </strong>is suitable for the following:</p><ul><li>Individuals who want to pursue a career in microbiology or laboratory technician fields.</li><li>Individuals who are currently working in these fields but want to improve their knowledge and practical skills.</li><li>Graduates who have a degree in biology or related fields and want to specialise in microbiology and laboratory technician.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in the <strong>Microbiology and Laboratory Technician - QLS Endorsed Training </strong>bundle.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Laboratory Technician: £16,000 - £27,000 per year</li><li>Microbiologist: £20,000 - £45,000 per year</li><li>Biomedical Scientist: £24,000 - £47,000 per year</li><li>Quality Control Analyst: £20,000 - £35,000 per year</li><li>Medical Laboratory Assistant: £15,000 - £25,000 per year</li><li>Infection Prevention and Control Nurse: £24,000 - £40,000 per year</li><li>Research Scientist: £25,000 - £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Are you looking to start a career in the fascinating world of microbiology and laboratory technology? The Microbiology and Laboratory Technician - QLS Endorsed Training bundle, endorsed by the prestigious Quality Licence Scheme, allows you to gain the necessary knowledge and practical skills to kick-start your career in this exciting field. You will receive a hardcopy certificate to showcase your newfound knowledge upon completion.
This comprehensive bundle includes two QLS Endorsed courses: Microbiology and Laboratory Technology Levels 3 and 4. The Microbiology course covers fundamental concepts such as the history and importance of microbiology, microbial growth and nutrition, bacterial genetics, and immunology. You will learn about laboratory techniques such as microscopy, staining, and culture methods and how to interpret results from different tests. The Laboratory Technician course, on the other hand, focuses on practical laboratory skills, including laboratory safety, quality control, and equipment maintenance.
This bundle is a testament to the high quality of education that can be achieved through QLS Endorsed courses. Learners receive top-notch, informative, and engaging instruction with two courses in this bundle. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
Invest in your future today by enrolling in the Microbiology and Laboratory Technician - QLS Endorsed Training bundle and gain the talents and wisdom you require to grow in the exciting microbiology and laboratory technology field.
QLS Endorsed Courses:
Course 01: Diploma in Microbiology at QLS Level 5
Course 02: Advanced Diploma in Laboratory Technician at QLS Level 7
â FREE 5 CPD Courses â
Course 01: Biomedical Science
Course 02: Basic Biology
Course 03: Level 3 Diploma in Anatomy and Physiology of Human Body
Course 04: Infection Prevention Training
Course 05: COSHH Training for Assessors
Learning Outcomes:
Develop a strong understanding of microbiology and its significance in various industries.
Gain knowledge of different laboratory techniques and equipment used in microbiology and laboratory technician fields.
Acquire an understanding of laboratory safety protocols and standard operating procedures.
Understand the principles and techniques used in Biomedical Science and Infection Prevention.
Comprehend the principles of anatomy and physiology of the human body.
Gain knowledge and understanding of COSHH regulations and assessments.
Be able to apply the understanding and aptitudes learned in the courses to real-world scenarios.
The Microbiology and Laboratory Technician - QLS Endorsed Training bundle provides individuals with comprehensive knowledge and practical skills to work in microbiology and laboratory technician roles. The bundle includes two QLS-endorsed courses: Microbiology and Laboratory Technician Level 7.
Microbiology covers a broad range of topics, such as the history of microbiology, microbial diversity, microbial growth, metabolism and genetics, and the significance of microbiology in various industries. On the other hand, Laboratory Technician Level 7 provides an in-depth understanding of laboratory safety, laboratory techniques, equipment and their applications, and data analysis.
The bundle also includes FREE 5 CPD-QS accredited courses complementing the two QLS courses. These courses cover Biomedical Science, Basic Biology, Anatomy and Physiology of the Human Body, Infection Prevention Training, and COSHH Training for Assessors. These courses help individuals better understand microbiology and laboratory technicians and how they apply to different industries.
Why Choose Imperial Academy?
Fully Online Training
QLS Endorsed & CPD Accredited Certificate
No Time Limits. Study at Your Own Pace
Expert Instructors
Audio Visual Training
Up-to-date Curriculum and Valuable Guidelines
Certification:
In pursuing QLS Endorsed courses, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme is a reputable and distinguished endorsement emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will receive Two Hard Copy QLS Endorsed Certificates conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our Microbiology and Laboratory Technician - QLS Endorsed Training is suitable for the following:
Individuals who want to pursue a career in microbiology or laboratory technician fields.
Individuals who are currently working in these fields but want to improve their knowledge and practical skills.
Graduates who have a degree in biology or related fields and want to specialise in microbiology and laboratory technician.
 Requirements 
Anyone can enrol in the Microbiology and Laboratory Technician - QLS Endorsed Training bundle.
 Career path 
Laboratory Technician: £16,000 - £27,000 per year
Microbiologist: £20,000 - £45,000 per year
Biomedical Scientist: £24,000 - £47,000 per year
Quality Control Analyst: £20,000 - £35,000 per year
Medical Laboratory Assistant: £15,000 - £25,000 per year
Infection Prevention and Control Nurse: £24,000 - £40,000 per year
Research Scientist: £25,000 - £60,000 per year
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 
PDF Certificate
 Digital certificate - Included 

Level 5 & 7 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses & PDF Certificates | Lifetime Access

Microbiology and Laboratory Technician - QLS Endorsed Training

<p>Looking to turn your passion for writing into a career? Our Creative Writing and Scriptwriting Training course at QLS Level 5 is the perfect starting point. With our expert instructors, comprehensive curriculum, and the endorsement of the Quality Licence Scheme, you'll receive top-notch training and a hardcopy certificate upon completion.</p><p>Our course is designed to provide you with the knowledge and skills you need to excel in the writing industry. You'll learn everything from developing compelling characters and storylines to formatting and pitching your work to potential publishers or production companies. Whether you're interested in writing novels, screenplays, stage plays, or anything in between, our course has got you covered.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two courses in this bundle, learners will receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>At the end of the course, you'll receive a hardcopy certificate that you can proudly display as a testament to your dedication and hard work. This certificate will also prove to potential employers or clients that you have completed a rigorous training program and are well-equipped to take on any writing project.</p><p>So what are you waiting for? Enrol in our Creative Writing and Scriptwriting Training course today and take the first step towards a fulfilling career in writing. Whether you're a beginner or an experienced writer looking to hone your craft, our course has something to offer everyone.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Creative Writing at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Screenwriting &amp; Scriptwriting at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Certificate in Freelance Writing</li><li><strong>Course 04:</strong> Creative Writing : Start Writing Your Own Stories</li><li><strong>Course 05:</strong> Creative Writing Course - Novel</li><li><strong>Course 06:</strong> Content Management</li><li><strong>Course 07:</strong> Creative Writing Course - Short Stories</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop a strong foundation in the principles and techniques of creative writing.</li><li>Explore various writing styles and genres, including fiction, non-fiction, poetry, and screenwriting.</li><li>Understand the writing process of creating engaging characters, settings, and dialogue.</li><li>Learn how to develop a plot and structure a story for maximum impact.</li><li>Gain knowledge of the publishing industry, including how to submit work for publication.</li><li>Develop strong editing and revision skills.</li><li>Understand the key elements of successful scriptwriting and how to bring characters and stories to life on screen.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Creative Writing and Scriptwriting Training at QLS Level 5 includes two Quality Licence Scheme (QLS) endorsed courses: Creative Writing Training and Screenwriting &amp; Scriptwriting.</p><p>The Creative Writing Training course provides a comprehensive overview of the creative writing process, exploring the principles and techniques used in various writing styles and genres. This course covers character development, setting, dialogue, plot, and structure. You will learn how to edit and revise your work effectively, and gain insight into the publishing industry. By the end of this course, you will have a strong foundation in the fundamentals of creative writing.</p><p>The Screenwriting &amp; Scriptwriting course focuses specifically on the craft of writing for film and television. You will learn the key elements of successful scriptwriting, including character development, dialogue, and story structure. This course will also cover industry-standard formatting and submission requirements. By the end of this course, you will have a solid understanding of writing compelling scripts for the screen.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring writers looking to develop their skills in creative writing and screenwriting.</li><li>Established writers seeking to enhance their knowledge and technique.</li><li>Screenwriters looking to expand their understanding of the craft and industry.</li><li>Professionals in the film and television industry looking to improve their writing skills.</li><li>Anyone with interest in writing and storytelling.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Writer - £18,000 - £60,000 per annum</li><li>Screenwriter - £20,000 - £100,000 per annum</li><li>Editor - £18,000 - £40,000 per annum</li><li>Copywriter - £20,000 - £40,000 per annum</li><li>Technical Writer - £25,000 - £50,000 per annum</li><li>Content Writer - £18,000 - £40,000 per annum</li></ul><p><strong>Note: T</strong>hese figures are based on national averages and may vary depending on location, industry, and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Looking to turn your passion for writing into a career? Our Creative Writing and Scriptwriting Training course at QLS Level 5 is the perfect starting point. With our expert instructors, comprehensive curriculum, and the endorsement of the Quality Licence Scheme, you'll receive top-notch training and a hardcopy certificate upon completion.
Our course is designed to provide you with the knowledge and skills you need to excel in the writing industry. You'll learn everything from developing compelling characters and storylines to formatting and pitching your work to potential publishers or production companies. Whether you're interested in writing novels, screenplays, stage plays, or anything in between, our course has got you covered.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two courses in this bundle, learners will receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
At the end of the course, you'll receive a hardcopy certificate that you can proudly display as a testament to your dedication and hard work. This certificate will also prove to potential employers or clients that you have completed a rigorous training program and are well-equipped to take on any writing project.
So what are you waiting for? Enrol in our Creative Writing and Scriptwriting Training course today and take the first step towards a fulfilling career in writing. Whether you're a beginner or an experienced writer looking to hone your craft, our course has something to offer everyone.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Creative Writing at QLS Level 5
Course 02: Diploma in Screenwriting & Scriptwriting at QLS Level 5
CPD QS Accredited Courses:
Course 03: Certificate in Freelance Writing
Course 04: Creative Writing : Start Writing Your Own Stories
Course 05: Creative Writing Course - Novel
Course 06: Content Management
Course 07: Creative Writing Course - Short Stories
Learning Outcomes
Develop a strong foundation in the principles and techniques of creative writing.
Explore various writing styles and genres, including fiction, non-fiction, poetry, and screenwriting.
Understand the writing process of creating engaging characters, settings, and dialogue.
Learn how to develop a plot and structure a story for maximum impact.
Gain knowledge of the publishing industry, including how to submit work for publication.
Develop strong editing and revision skills.
Understand the key elements of successful scriptwriting and how to bring characters and stories to life on screen.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Creative Writing and Scriptwriting Training at QLS Level 5 includes two Quality Licence Scheme (QLS) endorsed courses: Creative Writing Training and Screenwriting & Scriptwriting.
The Creative Writing Training course provides a comprehensive overview of the creative writing process, exploring the principles and techniques used in various writing styles and genres. This course covers character development, setting, dialogue, plot, and structure. You will learn how to edit and revise your work effectively, and gain insight into the publishing industry. By the end of this course, you will have a strong foundation in the fundamentals of creative writing.
The Screenwriting & Scriptwriting course focuses specifically on the craft of writing for film and television. You will learn the key elements of successful scriptwriting, including character development, dialogue, and story structure. This course will also cover industry-standard formatting and submission requirements. By the end of this course, you will have a solid understanding of writing compelling scripts for the screen.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Aspiring writers looking to develop their skills in creative writing and screenwriting.
Established writers seeking to enhance their knowledge and technique.
Screenwriters looking to expand their understanding of the craft and industry.
Professionals in the film and television industry looking to improve their writing skills.
Anyone with interest in writing and storytelling.
 Career path 
Writer - £18,000 - £60,000 per annum
Screenwriter - £20,000 - £100,000 per annum
Editor - £18,000 - £40,000 per annum
Copywriter - £20,000 - £40,000 per annum
Technical Writer - £25,000 - £50,000 per annum
Content Writer - £18,000 - £40,000 per annum
Note: These figures are based on national averages and may vary depending on location, industry, and experience.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Creative Writing and Scriptwriting Training at QLS Level 5

Milton Keynes 

Northampton

Berkshire

Bedford

Liverpool 

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Geopace Training

Medical Aesthetics

Allied Health

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


PRP - Collagen Induction Therapy Course (GPT701)

EFQM Performance Improvement Practitioner Course
A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework.
The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation.
 
Who is it for?
This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
 
Benefits
By the end of the course, participants will be able to:
Explain the overall RADAR logic
Explain the main principles of positive culture and mindset for driving performance
Describe how RADAR can be implemented into an organisation to improve performance at every level
Identify how to use RADAR to drive the management agenda
Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework.
Programme
The main topics covered during the EFQM Performance Improvement Practitioner training are:
RADAR logic and examples of how it can be used
Using RADAR to drive the management agenda
Using RADAR to drive strategic initiatives
Using RADAR to set up strategic KPI’s
RADAR as a Performance Improvement Framework
Case studies and group exercises
RADAR Improvement Matrix self-assessment
The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer.
 
Further Development
The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. 
 
Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader.
 
EFQM Performance Improvement Leader
If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours.


Dates and time:
This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT



Cost:
£1000 + VAT

Centre for Competitiveness

EFQM Performance Improvement Practitioner Workshop - May 2025

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

MHFA England Adult Mental Health First Aid Course. 
This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider.
 
As an MHFAider you will
Gain the knowledge and confidence to provide appropriate support to those around you. At work, home and in the community. 
Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention 
Encourage a person to identify and access sources of appropriate help, Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality Practise self-care
Access to use the MHFA England, MHFAider Support App®
Know how to access a dedicated text service provided by Shout
Join a growing community of MHFAiders with Mindmaps Wellbeing's MHFAider Online Community Peer Group moderated by Registered Mental Health Nurses  

Day one
Mental Health First Aid and the action plan 
The MHFAider® role and self-care 
Helpful and unhelpful language 
Useful models to support the role 
What influences mental health? 
What is anxiety? 
Crisis first aid 
Active listening and empathy 
Day two
What are eating disorders? 
What is self-harm? 
What is substance misuse? 
Applying the Mental Health First Aid action plan 
What is depression? 
What is suicide? 
Crisis first aid continued 
What is psychosis? 
Recovery and lived experience 
Boundaries in the MHFAider® role 
Moving forward in the MHFAider® role 
My MHFA action plan 


Our full workshop collection

Certificate provided by MHFA England on completion of this course.

Also, available for groups of 10 to 16 learners. 
For more information, contact us

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing

Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality.

Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.


MHFA England Mental Health First Aid 2-day course
With Mindmaps Wellbeing, your instructor will be a Registered Mental Health Nurse. 


Step into the future with our *Introduction to AI for Business* workshop! This engaging and interactive session will demystify artificial intelligence and show you how it can transform your work and personal life.  
Discover practical ways AI can streamline tasks, enhance productivity, and boost decision-making in your day-to-day activities. 
Whether it’s automating mundane jobs, improving marketing and social media, streamlining communications, or personalising customer experiences, AI offers endless possibilities to help you work smarter, not harder.  
No tech experience? No problem! This workshop is designed for everyone, with simple explanations and real-world examples that bring AI to life. 
By the end of the session, you'll walk away with actionable ideas to start integrating AI into your workflow immediately.  
Don’t miss this opportunity to future-proof your skills and give your business a competitive edge. Reserve your spot now and see how AI can work for you!
This course outline was written using AI

Panda Education and Training Ltd

AI (Artificial Intelligence)

**Unlock the Power of AI: Introduction to AI for Business Workshop**  


<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

Front-line communication plays a vital role in shaping the public perception of every organisation. 
This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction.

Delegates will learn how to:
Write clearly and professionally, enhancing public perception of expertise
Communicate more efficiently in writing, reducing wasted time and increasing profitability
Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment

Topics Covered:
Benefits of using email
Determining the purpose of an email
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging on communication
Basic email structure and planning
Writing effective subject lines
Paragraph structure and organisation
Including relevant details and summarising problems effectively
Proper use of CC and BCC fields
Why typing in all caps is considered shouting!
Proofreading techniques

This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

Improving Communications Uk

EMAIL ETIQUETTE


I Stress, Eustress, We all stress
Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm.  We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Let’s talk. 
Workshop outline:  
Stress and mental health 
Eustress and distress 
Discuss approaches to coping with stress 
Explore what might be helpful to promote self-care 
Practice conversation starters 
Self-care and wellbeing resources 

Our 2-hour workshop packages 
At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training.  
With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. 

    Our training courses and workshop collection


 
Why Mindmaps Wellbeing?
Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. 
Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace  
Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs  
Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention  
Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact 
Contact us for more information.

I Stress, Eustress, We All Stress: Combating stress with self-care and conversation starters. 
Individual learners join a public course online.

<h2 style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);">City &amp; Guilds Level 3 Certificate in Assessing Vocational Achievement</h2><div style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);">This qualification is for anyone working in or looking to enter an assessment role. It is designed for use in England, Wales and Northern Ireland &ndash; alternative arrangements exist in Scotland.</p><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><img src="https://cavitytraining.co.uk/app/uploads/2024/03/city-and-guilds-logo.png" alt="" width="210" height="118" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn about the Cavity Training Dental Nurse Assessor Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The units and qualification will provide people who carry out assessment in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification) and the NQF.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Achievers will understand the principles of assessment and have the knowledge to develop and improve systems at their centre.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will gain access to our unique E library of text books. We also have special discounted rates for hard copy text books for our students.</p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Frequently Asked Questions</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How long is the course?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course duration is 4 to 6 months.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When are the classes held?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will attend a live webinar class every Thursday for 16 weeks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Is there an exam at the end?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no exam at the end, you need to successfully complete 8 assessments and a final professional discussion with your tutor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What if I don&rsquo;t have student nurses in my practice?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We may be able to support you by providing you with learners to assess. Please get in touch.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What qualifications do I need to start the course?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Preferable English and Maths level 4 and above, you must also be GDC registered.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What opportunities for progression is there?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ndash; Dental Nurse Teaching</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ndash; Internal Quality Assurer (IQA)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Course Dates</h3><ul style="color: var(--color-body-text); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11th April 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:00am - 4:00pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">29th August 2024</strong><br fr-original-style="" style="box-sizing: border-box;">9:00am - 4:00pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2nd January 2025</strong><br fr-original-style="" style="box-sizing: border-box;">9:00am - 4:00pm</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8th May 2025</strong><br fr-original-style="" style="box-sizing: border-box;">9:00am - 4:00pm</li></ul></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Costs</h3><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;800.00 per person (inc. VAT)</strong></p><h4 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Other payment options</h4><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Deposit - &pound;267.00</strong>&nbsp;with 2 further payments</p><p style="color: var(--color-body-text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);">Please choose from one of the course start dates above. Each course includes 16 weeks of lessons and up to two months to complete a portfolio and professional discussion.</p></article></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><br fr-original-style="" style="box-sizing: border-box;"></article>

City & Guilds Level 3 Certificate in Assessing Vocational Achievement
This qualification is for anyone working in or looking to enter an assessment role. It is designed for use in England, Wales and Northern Ireland – alternative arrangements exist in Scotland.






Learn about the Cavity Training Dental Nurse Assessor Course
The units and qualification will provide people who carry out assessment in their organisation with the opportunity to develop and improve their practice as well as achieving a professional qualification for the role. They are available to anyone working in: accredited learning; non accredited learning (where people may assess performance but do not assess for a qualification) and the NQF.
Achievers will understand the principles of assessment and have the knowledge to develop and improve systems at their centre.
You will gain access to our unique E library of text books. We also have special discounted rates for hard copy text books for our students.



Frequently Asked Questions


How long is the course?
The course duration is 4 to 6 months.


When are the classes held?
You will attend a live webinar class every Thursday for 16 weeks.


Is there an exam at the end?
There is no exam at the end, you need to successfully complete 8 assessments and a final professional discussion with your tutor.


What if I don’t have student nurses in my practice?
We may be able to support you by providing you with learners to assess. Please get in touch.


What qualifications do I need to start the course?
Preferable English and Maths level 4 and above, you must also be GDC registered.


What opportunities for progression is there?
This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as:
– Dental Nurse Teaching
– Internal Quality Assurer (IQA)







Course Dates
11th April 2024
9:00am - 4:00pm
29th August 2024
9:00am - 4:00pm
2nd January 2025
9:00am - 4:00pm
8th May 2025
9:00am - 4:00pm
Costs
£800.00 per person (inc. VAT)
Other payment options
Deposit - £267.00 with 2 further payments
Please choose from one of the course start dates above. Each course includes 16 weeks of lessons and up to two months to complete a portfolio and professional discussion.

Cavity Dental Training

Level 3 Award – Dental Nurse Assessor

Full Price

Deposit Only

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This course will enable you know:</p><div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don’t have access to assessors, haven’t started the role of an IQA or your Awarding Organisation do not require you to have the full award.
You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance



Further Information
After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.
Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.



Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills

Level 4 Award in Internal Quality Assurance of Assessment Process and Practice

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/6a405aad-c2e2-47eb-8e16-8ce3cd5d9dd8/original.png" style="width: 229px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 229px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable">This online course will satisfy the supervision requirements in the Legal Aid Agency Standard Contract and specifically covers the key supervision and management skills needed to ensure compliance with the LAA Contract.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will also provide practical advice for putting in place effective outcome-focused supervision arrangements to meet your professional requirements in the SRA Standards &amp; Regulations and meet the requirements for quality standards, including the Specialist Quality Mark and Lexcel.</p><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMlRhcmdldCUyMEF1ZGllbmNlJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyVGhlJTIwb25saW5lJTIwY291cnNlJTIwaXMlMjBzdWl0YWJsZSUyMGZvciUyMHN0YWZmJTIwb2YlMjBhbGwlMjBsZXZlbHMlMkMlMjBmcm9tJTIwc3VwcG9ydCUyMHN0YWZmJTIwdG8lMjBzZW5pb3IlMjBwYXJ0bmVycy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course is suitable for those stepping into a supervisory role for the first time or for other supervisors or managers who want to brush up on their supervisory and management skills.</p><h2 data-key="26" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" id="isPasted" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor and was formerly Senior Legal Adviser and Head of Continuous Improvement at the Legal Services Commission. He has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p>


This online course will satisfy the supervision requirements in the Legal Aid Agency Standard Contract and specifically covers the key supervision and management skills needed to ensure compliance with the LAA Contract.

The course will also provide practical advice for putting in place effective outcome-focused supervision arrangements to meet your professional requirements in the SRA Standards & Regulations and meet the requirements for quality standards, including the Specialist Quality Mark and Lexcel.
Target Audience
The course is suitable for those stepping into a Legal Aid supervisory role for the first time or for other Legal Aid supervisors or managers who want to brush up on their supervisory and management skills.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal

Matt is a non-practising solicitor and was formerly Senior Legal Adviser and Head of Continuous Improvement at the Legal Services Commission. He has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.

DG Legal

This course satisfies the supervision requirements in the LAA Standard Contract & covers the key skills needed to ensure compliance with the LAA Contract.

Supervision and Managing Performance Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

What if, in just three weeks, you could feel more energised as a leader while giving your team the tools to truly thrive?

The Wellbeing Ambassador Programme helps you lead wellbeing with purpose, clarity, and practical strategies that are grounded in positive psychology.

Imagine:
Feeling more energised and resilient, both personally and professionally.
Leading with authenticity, leveraging your strengths to inspire and engage your team.
Creating a culture where wellbeing is not just a buzzword, but a lived reality.

This transformative live course, delivered over three impactful weeks, will support you to become a catalyst for positive change in your organisation.

Book your place


Programme Overview:
Module 1: Personal Wellbeing - Recharge Your Leadership (2 hours) 
Discover evidence-based strategies to optimise your physical, emotional, and psychological wellbeing.
Learn practical techniques to manage stress, enhance resilience, and cultivate a positive mindset.

Module 2: Strengths-Based Leading - Amplify Engagement & Performance (2 hours) 
Identify and leverage your unique strengths to maximise your leadership impact.
Learn how to foster a strengths-based culture that empowers your team to excel.

Module 3: Leading Wellbeing Initiatives - Build a Thriving Team (2 hours) 
Develop practical strategies to implement effective wellbeing initiatives within your team.
Learn how to create a sustainable culture of wellbeing that promotes long-term success.

Reflective Practices: Between each module, you'll engage in guided reflective exercises to solidify your learning and apply it directly to your leadership role.

🌿 Only 10 spots available - Join the May Cohort




Testimonials
“An excellent training in a vital area of leadership. I feel better able to improve my own wellbeing and that of my team in a genuine, sustainable way.”

— Debs Wright, Wing Commander, RAF
“The Goldcrest Wellbeing Ambassador Programme is a real treasure map for companies focused on results, innovation and wellbeing.”

— Eleonora Saladino, Organisational Positive Psychologist



What Makes this Programme Different:

The REST & RISE™ Methodology: Our unique framework provides practical, actionable tools you can implement immediately.

Wellbeing Ambassador Training: Become a champion for wellbeing within your organisation, creating a ripple effect of positive change.

Actionable Transformation: We bridge the gap between theory and practice, empowering you to translate wellbeing concepts into tangible leadership strategies.

Live, Interactive Sessions: Learn in real-time with expert guidance and connect with a community of like-minded leaders.


What You’ll Walk Away With:
A complete toolkit to lead wellbeing confidently and sustainably.
3 live, interactive training sessions (2 hours each) 
Digital Course Handbook + Thrive Toolkit 
Reflective practices to embed your learning 
Certificate of Completion 
Digital badge as a Wellbeing Ambassador

✨ This is the final cohort before summer. Secure your place today.





“I created this programme to help leaders move beyond wellbeing ‘quick-fixes’ and into something truly sustainable. If you’re looking to make a real difference in your organisation, I’d love to support you on that journey.”

Clare Martin, Founder of the Wellbeing Ambassador Programme and owner of Goldcrest Training







Clare Martin

The Wellbeing Ambassador Programme is our comprehensive wellbeing training for leaders. It is based on evidence-based positive psychology research to help those who lead others to confidently support wellbeing.

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