The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry provides a comprehensive understanding of marketing analytics and its importance in the hotel industry. The course covers topics such as the definition of marketing analytics, its importance, and the role it plays in business. The course also delves into the various marketing analytics tools and software functions. Participants will learn about the qualifications needed to become a marketing analytics manager and the benefits that hotels can gain through the use of marketing analytics. The course will also cover hotel marketing and competitors analysis, as well as the meaning and scope of a marketing information system. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry is designed to provide participants with a comprehensive understanding of marketing analytics and its significance in the hotel industry. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. After the successful completion of the course, you will be able to learn about the following, What is marketing Analytics. Importance Marketing Analytics. Role of Marketing Analytics in Business. Marketing Analytics Tools. Function of marketing analytics software Qualifications for Marketing Analytics Managers: What Hotels can do through Marketing Analytics. Hotel Marketing and Competitors Analysis. Marketing Information System Meaning and Scope. The Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry provides a comprehensive understanding of marketing analytics and its importance in the hotel industry. The course covers topics such as the definition of marketing analytics, its importance, and the role it plays in business. The course also delves into the various marketing analytics tools and software functions. Participants will learn about the qualifications needed to become a marketing analytics manager and the benefits that hotels can gain through the use of marketing analytics. The course will also cover hotel marketing and competitors analysis, as well as the meaning and scope of a marketing information system. By the end of the course, participants will have gained a solid understanding of how marketing analytics can be used to improve business performance and achieve marketing goals within the hotel industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Marketing Analytics and Its Importance in Hotel Industry Self-paced pre-recorded learning content on this topic. Professional Certificate Course in Marketing Analytics and Its Importance in Hotel Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing professionals Hotel management executives Business owners and entrepreneurs Data analysts Marketing managers and directors Hospitality industry professionals Sales and marketing executives Advertising and digital marketing professionals Revenue managers Customer relationship managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.
Event Management: Event Management Online Training Do you desire professional success in the field of event management? We are here to suit your demands with our event management training. You will gain advanced skills, knowledge, and confidence from this event management course that will help you develop a long-term career in this Event Management industry. The fundamental to advanced subjects covered in this event management course will help you hone your event management abilities. You will learn how to interact with various clientele in this event management course and respond to their inquiries. Also, you are able to satisfy their needs at each level of the preparation and execution process thanks to our event management training. You will learn how to perform and help non-responsive casualties in this Event Management training. Event management explains how to solve typical issues and carry out fundamental maintenance. Also, Event management helps to discover how to identify and contract clients, bill for your services, promote your skills, and expand your business. Enrol in this Event Management course now to start putting your success plan in place! Special Offers of this Event Management Course This Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management Course Instant access to this Event Management Course Get FREE Tutor Support from Monday to Friday in this Event Management Course Courses are included in this Event Management Bundle Course Course 01: Level 7 Diploma in Event Management Course 02: Level 5 Diploma in Wedding Planner Course 03: Level 5 Travel & Tourism Course 04: Hotel Management [ Note: Free PDF certificate as soon as completing the Event Management Course] Event Management: Event Management Training Course Curriculum of Event Management Industry Experts Designed this Level 7 Event Management course into 06 detailed modules. Module 01: An Introduction to Events Module 02: The Market Demand for Events Module 03: The Events Business: Supply and Suppliers Module 04: Social, Economic, Political and Developmental Implications Module 05: Making a Start and Planning the Event Module 06: Financial Management and the Budget Assessment Method of Event Management After completing each module of the Event Management: Event Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Event Management After completing the MCQ/Assignment assessment for this Event Management: Event Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Event Management: Event Management Online The Event Management course is appropriate for students who want to learn new skills and knowledge for event planning. Individuals looking to start their own business, become an event planner, or work in the hospitality industry should consider taking event management courses. Requirements Event Management: Event Management Training Students who intend to enrol in this Event Management course must meet the following requirements: Event Management: Good command of the English language Event Management: Must be vivacious and self-driven Event Management: Basic computer knowledge Event Management: A minimum of 16 years of age is required Career path Event Management: Event Management Training Event management primarily provides opportunities for self-employment, but candidates can also pursue the following careers after completing the Event Management course. Event coordinator in the hospitality industry Convention Organiser Planner of meetings and conferences Wedding planning service Certificates PDF Certificate Digital certificate - Included
[vc_row][vc_column][vc_column_text] Description: Are you planning to move to another country, or are you travelling for a substantial length of time? Do you want to learn a second language to kickstart a new career? Many people these days learn another language, as many businesses require employees to speak more than one language, such as in law, international sales and intelligence. This Diploma in Learning Foreign Languages course is designed for people who wish to learn a foreign language to immerse themselves in another culture or boost their professional development. This course will improve your basic language skills in writing, speaking and pronunciation. You will also learn about the most popular languages spoken around the world, including French, Spanish and Chinese. This online language learning course provides all the tools and training on how to learn a foreign language in the fastest and most effective way. On successful completion, you will have the practical skills and knowledge to kickstart a career in translating, teaching abroad and many other related fields. Who is the course for? This course is designed for the individuals who are interested in learning different languages. For people who love to travel to different parts of the world. For people who are looking for professional upgrades. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Learning Foreign Languages course is a useful qualification to possess, and would be beneficial for the following careers: Teacher for foreign languages Translator Work at customer service desks Online content creator Foreign civil services Airline services Editing and publishing Event manager Hotel management Import export specialist Nursing. [/vc_column_text][/vc_column][/vc_row] Diploma in Learning Foreign Languages Introduction 01:00:00 How to have fun on Learning Foreign Languages through Training 01:00:00 Speaking Easy in Foreign Language Training 01:00:00 How long will it take to learn a new language? 00:30:00 How do I find the programs suitable for my style of learning? 01:00:00 How cognates apply in foreign language training 01:00:00 The Basic Methods in Foreign Language Training 00:30:00 Foreign Language Training in Psychology 00:30:00 The Mind Maps in Learning Foreign Language through Training 01:00:00 Verb Stem Forms in German Language Learned in Foreign Training 00:30:00 Business in Foreign Language Training 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Learning Foreign Languages 00:20:00 Final Exam Final Exam- Diploma in Learning Foreign Languages 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Step into the dynamic world of Chef & Catering Management with our comprehensive course. Learn the art of culinary excellence, master operational management, and gain a strong understanding of food safety laws. Stay ahead of industry trends and pave your way to becoming a leading culinary and catering manager.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Travel & Tourism Online Explore the beautiful world! - enrol in our Level 5 Diploma in Travel and Tourism course to be a travel expert in the Travel and Tourism sector. Are you ready to join one of the world's most exciting and lucrative industries Travel and Tourism? If so, you can enrol in our Level 5 Diploma in Travel and Tourism program to learn more about the rules and regulations of this Travel and Tourism industry. Today, many nations and regions across the globe greatly benefit from the Travel and Tourism industry because of high demand for Travel and Tourism. There are several modules in this Level 5 Diploma in Travel and Tourism. With this Level 5 Diploma in Travel and Tourism course, you will gain knowledge of every facet of the modern travel and tourism sector. Airlines, airports, and international aviation are all covered in our Level 5 Diploma in Travel and Tourism. The Level 5 Diploma in Travel and Tourism course also covers the administration of tour operations, the significance of effective distribution in the tourism business, and human resource management in the sector. Together with many other topics, the Level 5 Diploma in Travel and Tourism course will educate you how to manage the countryside for tourism and how to use ICTs in the tourism industry. In order to join this fascinating field, enrol in our Level 5 Diploma in Travel and Tourism right away. There has never been a better moment to begin or enhance a career in the Travel and Tourism sector. Learning Outcomes of Travel & Tourism Course After completing this Travel & Tourism Course, learner will be able to: Gain a thorough understanding of travel & tourism Travel & Tourism Course gives in-depth knowledge of the accommodation sector. Travel & Tourism Course explain of airlines, airports and international aviation You will Understand tour operations management from the Travel & Tourism Course. The Travel & Tourism Course will teach you how to manage tourism distribution and human resource management in tourism. Travel & Tourism Course explains marketing and financing management for tourism. Understanding the law, ethics, communication technology are also a part of Travel & Tourism Course training. Special Offers of this Travel & Tourism Course This Travel & Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel & Tourism Course Instant access to this Travel & Tourism: Travel & Tourism Course Get FREE Tutor Support from Monday to Friday in this Travel & Tourism: Travel & Tourism Course Free Courses with this Travel & Tourism Course Course 01: Level 5 Diploma in Travel & Tourism Course 02: Event Management Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management [ Note: Free PDF certificate as soon as completing the Travel & Tourism : Travel & Tourism course] Travel & Tourism Course Detailed Course curriculum of Travel and Tourism Course Module 01: An Overview of Travel and Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Travel and Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method of Travel and Tourism: Travel and Tourism After completing each module of the Travel and Tourism : Travel and Tourism course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel and Tourism: Travel and Tourism After completing the MCQ/Assignment assessment for this Travel and Tourism : Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Travel & Tourism: Travel and Tourism Anybody wishing to start a career in the Travel and Tourism: Travel and Tourism industry or advance an existing one should consider this Level 5 Diploma in Travel and Tourism : Travel and Tourism. Requirements Travel & Tourism: Travel & Tourism There are no specific requirements for Travel and Tourism: Travel & Tourism Course does not require any advanced knowledge or skills. Career path Travel & Tourism: Travel & Tourism Course Candidates who successfully complete our Travel and Tourism : Travel and Tourism Course may choose to pursue a wide range of careers, including:- Travel agent, Tour guide, Holiday representative, Accommodation booker, Tour and travel guide. Certificates Certificate of completion Digital certificate - Included
Sale Ends Today Office Management for Professional Secretary Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the centre of action where every decision you make impacts the flow and success of the business. Reportedly, skilled office managers can increase workplace productivity by up to 40%. The Office Management for Professional Secretary course bundle equips you with more than just the essentials; it transforms you into the strategic backbone of your workplace. This is where ambitious professionals become the orchestrators of efficiency and innovation in their offices, across any industry in the UK. Join in this immersive learning experience with the Office Management for Professional Secretary course. This program covers everything from the core competencies of effective Office Administration to advanced skills in managing complex projects and corporate events. You'll learn to navigate through tasks with precision in courses like Secretary & PA Diploma and Administration: Office Administration, while developing critical leadership skills in Inspirational Leadership Skills and Change Management. This curriculum is designed to refine your professional abilities, ensuring you can excel in both your daily responsibilities and long-term career goals. Courses Are Included in this Bundle: Course 01: Office Management for Professional Secretary Course 02: Legal Secretary Course 03: Administration: Office Administration Course 04: Office Skills Course 05: Receptionist Diploma Course 06: Professional Certificate in Front Office Course 07: Professional Skills for Hotel Management Training Course 08: Level 5 Diploma in Business Management Course 09: Corporate Paralegal Course 10: Business Plan for Entrepreneurs Course 11: Agile Project Management Course 12: Workplace Performance Management Course 13: Diploma in Operations Management Course 14: Research Methods in Business Course 15: Strategic Business Management Course 16: Change Management Course 17: Business Improvement Course 18: International Business Principles Course 19: Level 3 Diploma in Business Etiquette Course 20: Effective Communication Skills Diploma Course 21: Assertiveness Skills Course 22: Time Management Course 23: Public Speaking: Presentations like a Boss Course 24: Email Writing Training Course 25: Customer Service Management: Recovering Difficult Customers Course 26: Transcription Skills Course 27: Business Networking Skills Course 28: Document Control and Workflow Management Course 29: Diary Management Course 30: Touch Typing Complete Training Diploma Enrol in the Office Management for Professional Secretary bundle today and start your transformation into an office management expert. With skills that transcend ordinary administrative tasks, you will open new doors to career advancement and personal growth. Don't just be part of the office-become the reason it succeeds. Start your journey now and forge your path to becoming an essential asset to any business! Learning Outcomes of this Bundle: Cultivate advanced organisational and management skills essential for top-tier secretaries. Develop strategic abilities for handling complex administrative functions. Elevate your communication prowess to effectively liaise with all company levels. Harness project and time management skills to boost office productivity. Strengthen negotiation and conflict resolution skills within a corporate setting. Master the art of professional networking and relationship management. Why Prefer This Office Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Office Management for Professional Secretary course is designed to transform capable individuals into exceptional office managers and secretaries, well-versed in the nuances of modern business administration. By cultivating advanced organisational and management skills, this course prepares participants to oversee complex operations and workflows with ease. This foundational prowess is critical for anyone aspiring to excel in top-tier administrative roles, where precision and efficiency are essential. Participants will also develop strategic abilities for handling complex administrative functions, enhancing their capacity to manage diverse tasks ranging from scheduling and coordination to managing corporate documents. Coupled with the ability to elevate your communication prowess, this training ensures that you can effectively liaise with all levels of company staff and external partners, making you an indispensable link within your organisation. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Professional Secretary. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Professional Secretary setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Professional Secretary related fields impacting their Professional Secretary experiences and long-term development. Course Curriculum Course 01: Office Management for Professional Secretary Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Administration Course 02: Legal Secretary Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Administration: Office Administration Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Record Keeping and Filing Systems Module 09: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Ambitious administrative professionals. Current office managers. Emerging team leaders. Career-focused secretaries. Executive assistants seeking advancement. Administrative staff upgrading skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Secretary: $35,000 - $65,000 Senior Administrative Assistant: $32,000 - $58,000 Chief of Staff: $50,000 - $100,000 Operations Manager: $40,000 - $75,000 Business Administrator: $36,000 - $68,000 Client Relations Manager: $40,000 - $75,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org