523 Hospitality Management courses in Cardiff delivered On Demand

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.

Step into the dynamic world of Chef & Catering Management with our comprehensive course. Learn the art of culinary excellence, master operational management, and gain a strong understanding of food safety laws. Stay ahead of industry trends and pave your way to becoming a leading culinary and catering manager.

Master pest control in the food industry with our course. Learn HACCP application, eco-friendly practices, and effective documentation strategies for a pest-free environment. Essential for food business professionals seeking comprehensive pest management knowledge.

Overview With the ever-increasing demand for Hospitality & Catering in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Hospitality & Catering may be. Learning about Hospitality & Catering or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Hospitality & Catering . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Hospitality & Catering is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Hospitality & Catering course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Hospitality & Catering course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Hospitality & Catering course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Hospitality & Catering , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Hospitality & Catering , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Hospitality & Catering , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Hospitality & Catering course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Hospitality & Catering Module 1 - Introduction to Hospitality and catering management Introduction to Hospitality and catering management 00:00 Hospitality & Catering Module 2 - Hotel management and operations Hotel management and operations 00:00 Hospitality & Catering Module 3 - Front office operations and Management Front office operations and Management 00:00 Hospitality & Catering Module 4 - Management of Housekeeping Management of Housekeeping 00:00 Hospitality & Catering Module 5 - Food and Beverage management Food and Beverage management 00:00 Hospitality & Catering Module 6 - Event management and planning Event management and planning 00:00 Hospitality & Catering Module 7 - Supervising food safety in catering Supervising food safety in catering 00:00 Hospitality & Catering Module 8 - Human resource management and leadership in hotel industry Human resource management and leadership in hotel industry 00:00

🎩 Welcome to the Ultimate Concierge Training Course! 🎩 Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service.   🌟 Why Choose Our Concierge Training Course? 🌟 Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more.   👩‍💼 Who is this for? 👨‍💼 Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge.   🚀 Career Path 🚀 Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality!   🔍 Frequently Asked Questions (FAQ) 🔍 What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00

🛫 Welcome to the gateway of endless possibilities! Introducing our comprehensive course: Airport Management 🎓, your passport to a thriving career in the dynamic world of aviation. Whether you're an aspiring professional or a seasoned veteran looking to soar higher, this course is your runway to success.   ️ Unlock Your Potential: In the fast-paced realm of airport management, staying ahead requires a blend of industry knowledge, strategic thinking, and operational expertise. Our course equips you with the essential skills and insights needed to navigate this complex landscape with confidence. From terminal operations to airside management, you'll gain a holistic understanding of the intricacies involved in running a successful airport.   🌟 Benefits Galore: By enrolling in our Airport Management course, you'll reap a multitude of benefits that will set you apart in the competitive aviation industry: Expert Guidance: Learn from seasoned professionals and industry experts who bring real-world experience to the classroom. Practical Insights: Gain hands-on experience through case studies, simulations, and practical exercises that mirror real-life airport scenarios. Networking Opportunities: Connect with fellow students, instructors, and industry insiders to expand your professional network and uncover exciting career opportunities. Career Advancement: Elevate your career prospects and unlock new opportunities for growth and advancement within the aviation sector. Global Perspective: Explore the nuances of airport management on a global scale, preparing you for roles in diverse environments and settings.   Who is this for? 👨‍️ Whether you're a recent graduate looking to kickstart your career in aviation, a seasoned professional seeking to broaden your skill set, or an entrepreneur with aspirations of venturing into airport management, this course is tailor-made for you. No matter your background or experience level, our program is designed to accommodate learners of all stripes and empower you to thrive in the dynamic world of airport management.   Career Path: Upon completing our Airport Management course, a world of exciting career opportunities awaits: Airport Operations Manager: Oversee day-to-day operations, ensure compliance with safety regulations, and optimize efficiency to keep the airport running smoothly. Airline Operations Coordinator: Coordinate with airlines, ground services, and regulatory agencies to ensure seamless flight operations and exceptional customer service. Airport Security Manager: Implement and enforce security protocols to safeguard passengers, personnel, and assets against potential threats and risks. Aviation Consultant: Provide strategic guidance and expertise to airports, airlines, and other aviation stakeholders to optimize performance, streamline processes, and drive growth. Airport Planning and Development Specialist: Play a pivotal role in the expansion, modernization, and development of airport infrastructure and facilities to meet the evolving needs of travelers and stakeholders.   In conclusion, our Airport Management course is your ticket to success in the dynamic and rewarding field of aviation. Are you ready to take off on your journey to greatness? Enroll today and let your career soar to new heights! 🚀️ Course Curriculum Module 1 Introduction to Airport Management Introduction to Airport Management 00:00 Module 2 Airport Operations Airport Operations 00:00 Module 3 Airport Planning and Development Airport Planning and Development 00:00 Module 4 Airport Finances and Economics Airport Finances and Economics 00:00 Module 5 Airport Operations and Safety Airport Operations and Safety 00:00

🌟 Unlock the Secrets to Hospitality Brilliance for Airbnb Success! 🌟 Are you ready to elevate your Airbnb hosting game and set new standards in hospitality excellence? Welcome to 'Hospitality Brilliance for Airbnb' - the ultimate online course designed to empower hosts like you to achieve unparalleled success in the world of short-term rentals!   🏡 Transform Your Space into a 5-Star Haven: Learn the insider secrets to curating a welcoming ambiance that guests can't resist. From decor tips to space optimization, discover how to create an unforgettable experience for your guests from the moment they step in.   🔑 Master the Art of Guest Experience: Craft exceptional guest experiences that garner rave reviews! Delve into communication strategies, anticipate guest needs, and exceed expectations every step of the way to ensure unforgettable stays.   💡 Marketing Magic for Maximum Bookings: Unlock the power of effective marketing! Harness social media, optimize your listing, and implement strategies to skyrocket your bookings and occupancy rates effortlessly.   📈 Boost Your Revenue & Ratings: Maximize your earnings while skyrocketing your Airbnb ratings! Gain insights into pricing strategies, guest satisfaction, and handling challenging situations with finesse.   🤝 Build a Stellar Reputation & Stand Out: Create a stellar reputation that sets you apart from the competition. Learn how to turn guests into loyal advocates who can't wait to return, spreading the word about your exceptional hosting.   🎓 What You'll Get: ️ Engaging video modules filled with actionable tips and techniques ️ Downloadable resources and templates for easy implementation ️ Exclusive access to a supportive community of like-minded hosts ️ Personalized feedback and guidance from industry experts   Join thousands of successful hosts who have transformed their Airbnb game with 'Hospitality Brilliance for Airbnb'! Ready to become a hospitality superstar and unlock the full potential of your Airbnb? Enroll now and embark on your journey to becoming a sought-after host in the realm of short-term rentals! Course Curriculum

Overview   With the ever-increasing demand for Housekeeping in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Housekeeping may be.   Learning about Housekeeping or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Housekeeping. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Housekeeping is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Housekeeping Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Housekeeping Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Housekeeping Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Housekeeping, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Housekeeping, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Housekeeping, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Housekeeping Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - HOUSEKEEPING - INTRODUCTION INTRODUCTION 00:00 Module 2 - HOUSEKEEPING - STAFF DUTIES STAFF DUTIES 00:00 Module 3 - HOUSEKEEPING PRINCIPLES PRINCIPLES 00:00 Module 4- Types of Hotels and Rooms Types of Hotels and Rooms 00:00 Module 5- Housekeeping - Cleanings Cleanings 00:00 Module 6 - Housekeeping - Cleaning Equipment Cleaning Equipment 00:00 Module 7 - Housekeeping - Standard Procedures Standard Procedures 00:00 Module 8 - Housekeeping - Linen Maintenance Linen Maintenance 00:00

🌟 Unlock Your Leadership Potential with the Duty Manager Course! 🌟 Are you ready to step into a role of responsibility and leadership? Do you aspire to manage teams efficiently while ensuring seamless operations? Look no further than our comprehensive Duty Manager course! Designed to equip you with the essential skills and knowledge needed to excel in managerial roles, this course is your gateway to a successful career in various industries.   🚀 Benefits of Taking the Duty Manager Course: Leadership Mastery: Learn the art of effective leadership, including communication, decision-making, and team motivation. Develop the confidence to lead by example and inspire your team to achieve greatness. Operational Excellence: Gain insights into streamlining operations, optimizing resources, and maintaining high standards of service delivery. Discover techniques to enhance productivity while ensuring customer satisfaction. Crisis Management Skills: Acquire the ability to handle unexpected challenges and crises with grace and efficiency. Learn proven strategies to mitigate risks, solve problems, and maintain business continuity even in the most demanding situations. Strategic Thinking: Develop strategic thinking abilities to analyze situations, identify opportunities, and make informed decisions that drive organizational success. Master the art of long-term planning and execution to achieve sustainable growth. Industry-Relevant Knowledge: Stay ahead of the curve with up-to-date industry insights and best practices. Our course content is meticulously curated to address the specific needs and challenges faced by duty managers across various sectors. Networking Opportunities: Connect with fellow professionals and industry experts through our interactive learning platform. Build valuable relationships that can open doors to exciting career opportunities and collaborations.   🎯 Who is this for? Aspiring Managers: Individuals who aspire to step into managerial roles and lead teams to success. Current Managers: Experienced managers looking to enhance their leadership skills and stay updated with the latest industry trends. Hospitality Professionals: Frontline staff, supervisors, and managers in the hospitality industry seeking to advance their careers and excel in duty management roles. Retail Managers: Retail professionals aiming to elevate their managerial capabilities and effectively oversee store operations. Facility Managers: Those responsible for managing facilities, such as office buildings, shopping centers, or recreational facilities, who want to enhance their managerial skills. Event Managers: Professionals involved in planning and executing events who wish to improve their ability to manage teams and resources effectively. Anyone Seeking Career Growth: Individuals from diverse backgrounds who recognize the value of strong leadership skills and wish to accelerate their career growth.   ⭐ Career Path: Upon completion of the Duty Manager course, you'll be equipped with the skills and knowledge to pursue various exciting career opportunities, including: Duty Manager: Lead teams and oversee operations in industries such as hospitality, retail, facilities management, and events. Operations Manager: Manage day-to-day operations, optimize resources, and ensure efficiency across different sectors. Team Leader: Inspire and motivate teams to achieve goals and deliver exceptional results. Department Manager: Take charge of specific departments within organizations and drive performance and profitability. General Manager: Progress to higher-level management positions, overseeing entire business operations and strategic planning.   Invest in your future success today with our Duty Manager course and embark on a journey towards a fulfilling and rewarding career in leadership and management. Enroll now and unlock your potential to lead with confidence and competence! 🌟   FAQ (Frequently Asked Questions) - Duty Manager Course Q1: What is a Duty Manager? A Duty Manager is a professional responsible for overseeing the operations of a business or organization during specific shifts or periods. They ensure that all tasks are completed efficiently, supervise staff members, handle customer inquiries or issues, and address any emergencies that may arise. Duty Managers often have a broad range of responsibilities and play a crucial role in maintaining the smooth operation of the establishment. Q2: What does a Duty Manager course entail? A Duty Manager course typically covers a variety of topics essential for individuals aspiring to work in managerial roles within various industries. These topics may include leadership skills development, conflict resolution, effective communication strategies, team management, customer service techniques, emergency response protocols, and organizational procedures. The course aims to equip participants with the knowledge and skills necessary to excel in a managerial position. Q3: Who can benefit from taking a Duty Manager course? Individuals from diverse professional backgrounds can benefit from enrolling in a Duty Manager course. Whether you are already working in a managerial role and seeking to enhance your skills or looking to transition into a managerial position, this course can provide valuable insights and knowledge. It is suitable for supervisors, team leaders, hospitality professionals, retail managers, administrative staff, and anyone interested in advancing their career in management. Q4: What are the career prospects after completing a Duty Manager course? Completing a Duty Manager course can significantly enhance your career prospects in various industries. With the acquired skills and knowledge, individuals can pursue opportunities such as Duty Manager roles in hotels, restaurants, retail stores, event venues, hospitals, airports, and other establishments requiring managerial oversight. Additionally, the leadership and management skills developed during the course can open doors to higher-level management positions in the future. Q5: Is prior experience required to enroll in a Duty Manager course? While prior experience in a managerial or supervisory role may be beneficial, it is not always necessary to enroll in a Duty Manager course. These courses are designed to cater to individuals at different stages of their careers, from beginners to seasoned professionals. Whether you are looking to enter the field of management or enhance your existing skills, a Duty Manager course can provide valuable insights and practical knowledge to help you succeed in your career aspirations. Course Curriculum Module 1 Financial Management for Duty Managers Financial Management for Duty Managers 00:00 Module 2 Leadership and Team Management Leadership and Team Management 00:00 Module 3 Conflict Resolution and Problem Solving Conflict Resolution and Problem Solving 00:00 Module 4 Essential Skills for Duty Managers Essential Skills for Duty Managers 00:00 Module 5 Communication Skills for Duty Managers Communication Skills for Duty Managers 00:00

Product Overview: Information Management Training Course Are you seeking to excel in the dynamic and competitive restaurant industry? Welcome to our comprehensive Information Management Training course designed to equip you with the essential knowledge and skills required to thrive in this fast-paced environment. Whether you're a seasoned professional or new to the industry, this course is crafted to enhance your understanding of crucial aspects vital for success. Module 1: Introduction to the Restaurant Industry In Module 1, participants will gain a foundational understanding of the restaurant industry, including its history, trends, and key players. Exploring the diverse landscape of restaurants, this module sets the stage for a comprehensive journey through various facets of restaurant management. Module 2: Menu Planning and Development Module 2 delves into the intricacies of menu planning and development, a cornerstone of restaurant success. Participants will learn how to design menus that cater to customer preferences, maximize profitability, and align with the restaurant's concept and vision. Module 3: Restaurant Operations and Service Standards Efficient restaurant operations and impeccable service standards are indispensable for customer satisfaction and business sustainability. In this module, participants will discover strategies for streamlining operations, maintaining service excellence, and upholding industry best practices. Module 4: Financial Management Understanding financial management is crucial for the prosperity of any restaurant venture. Module 4 equips participants with the knowledge and tools needed to manage finances effectively, covering topics such as budgeting, cost control, revenue management, and financial analysis. Module 5: Marketing and Promotion In Module 5, participants will explore the fundamentals of restaurant marketing and promotion. From crafting compelling marketing strategies to leveraging digital channels and fostering customer loyalty, this module equips participants with techniques to attract and retain customers in a competitive market. Module 6: Staff Management and Training Effective staff management and training are essential for fostering a positive work culture and delivering exceptional customer experiences. Module 6 provides insights into recruiting, training, motivating, and retaining talented staff, ensuring the smooth functioning of restaurant operations. Module 7: Documents Control Module 7 emphasizes the importance of meticulous document control in ensuring regulatory compliance, risk management, and operational efficiency. Participants will learn how to maintain accurate records, implement effective documentation systems, and navigate legal and regulatory requirements.   Each module combines theoretical knowledge with practical insights and case studies, enabling participants to apply concepts directly to real-world scenarios. Whether you aim to advance your career or enhance your restaurant's performance, our Information Management Training course equips you with the tools and expertise needed to thrive in the dynamic restaurant industry. Join us today and embark on a journey towards professional excellence and business success! Course Curriculum Module 1_ Introduction to the Restaurant Industry Introduction to the Restaurant Industry 00:00 Module 2_ Menu Planning and Development Menu Planning and Development 00:00 Module 3_ Restaurant Operations and Service Standards Restaurant Operations and Service Standards 00:00 Module 4_ Financial Management Financial Management 00:00 Module 5_ Marketing and Promotion Marketing and Promotion 00:00 Module 6_ Staff Management and Training Staff Management and Training 00:00 Module 7_ Human Resources Management Human Resources Management 00:00