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2448 History courses in Colwyn Bay delivered Online

Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

4.6(39)

By Geopace Training

Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS

Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom
Delivered Online + more
£285

ECG - Introduction & Advanced Course Package

4.6(39)

By Geopace Training

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO ECG COURSE - RECORDING & BASIC INTERPRETATION (GPT009) 2: ADVANCED ECG COURSE - INTERPRETATION & ANALYSIS (GPT010) Learn how to set up and record a basic ECG trace, followed by advanced analysis and interpretation FAST-TRACK YOUR ECG TRAINING WITH OUR BEGINNER TO ADVANCED TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations are awarded for all courses (Open College Network and CPD) Covers all steps required to competently set up and perform an ECG trace. Practical sessions include electrode placement on mannequin, running traces and identifying anomalies. Learn beginner to advanced skills and interpretation. Basic understanding of English language required. OPEN TO ALL APPLICANTS About these courses 1: INTRODUCTION TO ECG COURSE - RECORDING AND BASIC INTERPRETATION (GPT009) PART 1 - Theory Allow approx. 5-6 hours PART 2 - Practical Training Attend a classroom location or join us in our virtual classroom * - 3-4 hours ACCREDITED LEVEL 3 QUALIFICATION * Virtual Classroom option includes a free comprehensive Practise@Home ECG training kit. 2: ADVANCED ECG COURSE - INTERPRETATION AND ANALYSIS (GPT010) E-LEARNING - Theory Allow approx. 6-8 hours ACCREDITED LEVEL 4 QUALIFICATION OPTIONAL: GETTING STARTED IN ECG (GPT002) A free starter ECG Course (unassessed) developed to help you understand the basics of ECG recording: 3 modules in total with no Questions! If you are already familiar with ECGs then you may prefer to save time and opt out of this mini-course at booking stage. This "mini-course" is available at no charge. Learning Outcomes GPT009: Understanding different ECG equipment types ECG equipment - set-up and calibration Includes professionalism, consent, IPC and legal requirement Patient preparation How to correctly apply electrodes to limbs and chest Identify artifacts (equipment and patients Identify and recognise routine traces Identify and recognise non-routine traces Identify traces requiring urgent attention Labelling and reporting GPT010: Understand the acceptable variations within the normal ECG of healthy adults. Recognise the expected patterns of an ECG from a healthy child from birth onwards and identify abnormalities. Interpret abnormal ECG patterns in adults. Diagnose arrhythmias as an underlying cause of palpitations and syncope. Exploring sinus rhythm, extrasystoles, paroxysmal tachycardia and the importance of a physical examination. Identifying syncopal episodes attributable to cardiovascular disease as opposed to arrhythmias. Recognise ECG markers for tachycardias, bradycardias, pre-excitation syndromes, bi-fascicular block, and first-degree block with bundle branch block. Differentiate between supraventricular and ventricular extrasystoles and be able to diagnose broad complex tachycardias, ventricular flutter and fibrillation, sick sinus syndrome, and Stokes-Adams attacks. Recognise and identify symptoms associated with the causes of acute or chronic chest pain in patients who present with myocardial infarction (heart attack), pulmonary embolism, significant central pulmonary embolism, pericarditis, aortic dissection, oesophageal rupture, spinal disorders, vertebral collapse, posterior infarction, and angina. Recognise symptoms indicative of conditions such as pulmonary oedema, chest diseases, and pulmonary congestion. After the course GPT009: Safely and competently set up an ECG machine Introduce patients to the ECG test, adhering to compliancy requirements before and after testing Perform an ECG test to national guidelines Understand basic traces and their correlation to cardiac issues Recognise normal and erroneous recordings Recognise recordings that require urgent medical follow-up Complete the recording and label (or record digital copies) as per guidelines GPT010: Appreciate normal and abnormal ECG variations in the context of varying pathologies. Be able to determine whether an arrhythmia has an underlying cause that requires medical intervention. Interpret ECGs as a function of the patient's ongoing cardiac management. Understand and apply the Burce Protocol exercise test in relevant clinical situations. Know how to clinically respond to a patient with chest pain including further investigations required, pain relief, history and examination and echocardiogram. Understand and apply the fundamental principles of arrhythmia management. Understand the primary causes of heart disease and the diagnostic process. Appreciate the importance of the ECG as a diagnostic tool alongside the patient’s history and clinical presentation and recognising its limitations. Course Package Components: PACKAGE - Beginner to Advanced ECG - Virtual Classroom - INTRO - Part 1 online Part 2 Virtual Classroom (AM) + ADVANCED - E-learning

ECG - Introduction & Advanced Course Package
Delivered Online + more
£336

BOOKINGS CLOSED! 2nd April Liza DeBlock #Agent121. Looking for: ADULT FICTION, NON-FICTION

5.0(2)

By I Am In Print

LOOKING FOR: ADULT FICTION, NON-FICTION Liza represents a range of fiction and non-fiction. On the fiction side, she is looking for historical fiction that is well researched, immerses readers in the era, and looks at overlooked characters from the past, or perhaps gives a new spin on someone we think we know. On the literary and upmarket side, she is looking for novels infused with emotions that capture the human experience and make readers think. If your literary novel is something that A24 productions might turn into a movie, this is Liza’s taste. When it comes to fantasy, she loves urban and grounded fantasy (no sci-fi please!), and is always happy to look at anything with a vampire, werewolf, witches, warlocks, fairies, and perhaps a sinister selkie or two. She is also very much looking for romantasy and is the best person at the agency to submit that too. For thrillers, send her anything set in an exotic location, high-concept, or things with a speculative twist. She loves when characters are put in situations she would never want to be in, and then they have to get out of it. Her recent favourite fiction includes: Notes on an Execution, Lady Macbethad, Hamnet, A Discovery of Witches, House of Earth and Blood, The Starless Sea, Piranesi, Our Wives Under the Sea, The Pisces, Such A Fun Age. When it comes to non fiction, she is looking for books that teach her something new or reframe a topic from an alternative point of view. This can include cookery, pop science, and social history. Liza’s recent favourite non-fiction include: The Five, A History of Art Without Men, Messalina, The Authority Gap, Finding The Mother Tree, Cook This Book, Dessert Person. Liza would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.  (In addition to the paid sessions, Liza is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: 12 noon GMT on Friday 28th March 2025

BOOKINGS CLOSED! 2nd April Liza DeBlock #Agent121. Looking for: ADULT FICTION, NON-FICTION
Delivered Online + more
£72

Global Power Shifts and China's Evolving Role in Africa | Live Online Learning

By Gada Academy

Explore China’s growing influence in Africa through this in-depth course. Weekly themes blend history, trends, and analysis to unpack the economic, political, and social layers of this evolving relationship. Gain a nuanced view of its impact on Africa’s global role

Global Power Shifts and China's Evolving Role in Africa | Live Online Learning
Delivered Online + more
€119 to €352

4th April Rachel Neely #Agent121. Looking for: ADULT FICTION

5.0(2)

By I Am In Print

LOOKING FOR: ADULT FICTION, NON-FICTION Rachel Neely began her publishing career in 2016 at HarperCollins, before moving to Hachette where she worked as an editor for the next six years, specialising in crime and thrillers along with book club novels and contemporary fiction, most recently as a Commissioning Editor at Orion. Rachel joined Mushens Entertainment at the start of 2022 as an Associate Agent, assisting Juliet Mushens with her client list, including multiple Sunday Times and New York Times bestselling authors. Simultaneously she began signing her own clients. In August 2023 she was promoted to Literary Agent and in 2024 achieved Bookseller Rising Star status. In actively growing her list, Rachel is looking for book-club fiction, dark academia, rom-coms, tragic love stories, crime and thrillers. Please note she is not the right agent for sci-fi, espionage novels, YA or children’s books. She signs both commercial and literary authors, and is always looking for a distinctive voice matched with a compelling plot. She also is especially drawn to darker stories that centre characters with tragic fates, dark pasts or buried trauma. She is also keen to find authors from underrepresented groups who can bring a fresh perspective to well-worn story arcs, or capture experiences shared by many but, as of yet, underexplored in fiction. She would love to see a commercial locked-room thriller in the vein of The Midnight Feast, The White Lotus or with shades of Succession; novels about cults such as The Girls; a voice-led serial-killer thriller reminiscent of How to Kill Your Family; compelling dark academia to rival The Secret History; a high-concept but tragic love story that will make her ugly cry in the vein of The Time Traveller’s Wife or One Day; and anything that has an outsider trying to break into the world of the privileged and morally bankrupt. Besides those above, her favourite novels include The List, The Talented Mr Ripley, The Lovely Bones, Other People’s Clothes, The It Girl, The Girl Before, Notes on an Execution, My Dark Vanessa and My Sister the Serial Killer. Rachel would like you to submit a covering letter, 1 - 2 page synopsis and the first 5000 words of your manuscript in a single word document.  (In addition to the paid sessions, Rachel is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Friday 28th March 2025

4th April Rachel Neely #Agent121. Looking for: ADULT FICTION
Delivered Online + more
£72

4th April Gyamfia Osei #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS

5.0(2)

By I Am In Print

LOOKING FOR: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS Gyamfia Osei joined ANA in 2023 as a Literary Agent in the UK department. She was previously an agent at The Good Literary Agency, where she began building her list of authors. Recent successes include a ‘significant’ 6-figure pre-empt for Busayo Matuluko’s YA debut ‘Til Death, a 5-way auction for Quiet Storm by Kimberly Whittam and the shortlisting of Ebinehita Iyere’s Girlhood, Unfiltered at the 2023 British Book Awards. She was also a Bookseller Rising Star in 2024! At ANA, Gyamfia is focusing on developing the agency’s list of children’s authors, while also representing a bespoke list of commercial adult fiction and narrative non-fiction. In the Children’s space, Gyamfia would love to find contemporary stories that are full of heart and joy-driven books across all genres (think Clare Weze, Kimberly Whittam and Elle McNicoll). Funny middle-grade and YA horror are currently at the top of her list and she is also keen to read more teen projects (think Angus, Thongs and Perfect Snogging and Glow Up Lara Bloom) this year. She is very interested in finding a graphic novel or illustrated project for either MG or YA readers. In the older fiction space, Gyamfia enjoys well-plotted, fast-paced narratives with authentic characters who lodge themselves in her mind long after she’s finished reading (think Sadie, Verity and Girl A). She’s open to a broad range of genres, but would be particularly keen to see romantasy, cosy crime, contemporary romance and tightly plotted domestic noir. Please note that Gyamfia doesn’t consider literary fiction and, in the commercial space, she is not hugely interested in very high fantasy, trauma-focused stories or particularly gruesome horror. In the non-fiction space, she would be happy to consider commercial narrative non-fiction and cultural history projects (think Brit(ish), It’s Not That Radical and Everything I Know About Love). She is very open when it comes to Children’s non-fiction but would be particularly interested to consider unique cookbooks aimed at young chefs, books exploring mental health/wellness and projects that bring the experiences of marginalised children to the forefront. Gyamfia would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words). For picture books please send two texts and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Gyamfia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Friday 28th March 2025

4th April Gyamfia Osei #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS
Delivered Online + more
£72

PRP - Collagen Induction Therapy Course (GPT701)

4.6(39)

By Geopace Training

Platelet-rich Plasma (PRP) treatments Nationally Recognised Qualification No previous experience or qualifications needed Open College Network Accreditation Level 4 (as required for minimally invasive procedures) Covers standards set by HEE Employed (salon) or Self-Employed opportunities Basic understanding of English language required OPEN TO ALL APPLICANTS

PRP - Collagen Induction Therapy Course (GPT701)
Delivered in Milton Keynes + 5 more or Online + more
£295

Advanced Diploma in History (Ancient history, Medieval history, Military history)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Advanced Diploma in History (Ancient history, Medieval history, Military history) Mega Bundle** Advanced Diploma in History (Ancient history, Medieval history, Military history) Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advanced Diploma in History (Ancient , Medieval , Military history) package online with Studyhub through our online learning platform. The Advanced Diploma in History (Ancient history, Medieval history, Military history) bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Diploma in History (Ancient history, Medieval history, Military history) course provides complete 360-degree training on Advanced Diploma in (Ancient history, Medieval , Military history). You'll get not one, not two, not three, but twenty-five Advanced Diploma in History (Ancient , Medieval , Military history) courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Advanced Diploma in History (Ancient, Medieval, Military history) courses are yours for as long as you want them once you enrol in this course This Advanced Diploma in History (Ancient , Medieval , Military history) Bundle consists the following career oriented courses: Course 01: History of the Renaissance Course Course 02: Medieval History: Arts Management & Ancient History Course 03: Military History Course 04: The History of the Industrial Revolution in Great Britain Course 05: Maya and Aztec History: Uncovering Ancient Civilizations Course 06: History of Art: Fine Art, Forms, Modern and Contemporary Art Course 07: Archaeology Course 08: Archaeology Exploration: Uncovering the Mysteries of the Past Course 09: Basics of Marine Archaeology Diploma Course 10: Arts Management Course 11: Forensic Anthropology Course 12: Exploring the World of Gemology Course 13: Egyptology Diploma Course 14: Applied Meditations by Marcus Aurelius : Philosophy of a Stoic Course 15: Comparative Literature Studies: A Global Perspective Course 16: Cultural Heritage Management Diploma Course 17: English Literature Course 18: Political Study Course 19: Birth of the Railway Age in Glasgow Course 20: Indigenous Studies: Australian Aboriginal Cultures Course 21: Medieval Literature: Chaucer and More Course 22: Modernist Literature, Existentialism and Modernist Poetry Course 23: Exploring Theology: An Introduction to the Study of Religion Course 24: Comparative Religion: A Multifaceted Exploration Course 25: UK / British Politics The Advanced Diploma in History (Ancient history, Medieval history, Military history) course has been prepared by focusing largely on Advanced Diploma in History (Ancient history, Medieval history, Military history) career readiness. It has been designed by our Advanced Diploma in History (Ancient history, Medieval history, Military history) specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. In this exclusive Advanced Diploma in History (Ancient , Medieval , Military history) bundle, you really hit the jackpot. Here's what you get: Step by step Advanced Diploma in History (Ancient, Medieval, Military history) lessons One to one assistance from Advanced Diploma in History (Ancient, Medieval, Military History) professionals if you need it Innovative exams to test your knowledge after the Advanced Diploma in History (Ancient, Medieval, Military History) course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced Diploma in History (Ancient, Medieval, Military history) courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced Diploma in History (Ancient, Medieval, Military history) certificate and transcript on the next working day Easily learn the Advanced Diploma in History (Ancient, Medieval, Military history) skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Diploma in History (Ancient , Medieval , Military history) training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Diploma in History (Ancient, Medieval, Military history) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Advanced Diploma in History (Ancient , Medieval , Military history) course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Diploma in History (Ancient, Medieval, Military history) Career path You will be able to kickstart your Diploma in History (Ancient , Medieval , Military history) career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Diploma in History (Ancient , Medieval , Military history) career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Advanced Diploma in History (Ancient history, Medieval history, Military history)
Delivered Online On Demand6 days
£279

Military History, Egyptology & Medieval History

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Military History, Egyptology & Medieval History
Delivered Online On Demand
£399

Level 3 & 4 History (Military History)

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120CPD Points | Lifetime Access

Level 3 & 4 History (Military History)
Delivered Online On Demand
£100

Educators matching "History"

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Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.