9229 Guide courses in Birmingham delivered On Demand

Course Overview Discover how best to communicate with your consumer base and evolve your services when you explore the contents of this Voice of the Customer: Toolkit. This training will guide you in using the very best strategies and processes for connecting with your target audience and loyal clients by presenting templates and examples for effective improvement processes. By taking part in this definitive Customer Service Improvement tutorial, practical methods for measuring levels of customer satisfaction and their requirements will be presented, along with useful examples of them at work. The foundations of Lean Six Sigma and other process improvement initiatives are used to elicit customers' real opinions and preferences in the marketplace. By finishing the course, you will become proficient in gaining customer feedback and actioning service improvements to a high standard. This best selling Voice of the Customer: Toolkit has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Voice of the Customer: Toolkit is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Voice of the Customer: Toolkit is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Voice of the Customer: Toolkit is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Voice of the Customer: Toolkit, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Voice of the Customer: Toolkit will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Voice of the Customer: Toolkit to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Getting Started The ILM Level 3 Leadership and Management course is perfect for individuals who have management responsibilities but lack formal training and are committed to enhancing their skills. The course is especially beneficial for team leaders looking to advance to the next management level and managers who must guide their teams through organisational changes, budget reductions, or other challenging situations. With this ILM Level 3 Leadership and Management course, you will develop leadership skills, improve decision-making capabilities, hone management techniques, enhance team performance, and gain a deeper understanding of organisational behaviour. The course will also provide opportunities for practical application of skills in real-world scenarios and open doors to further career advancement. You will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals through an extensive selection of units. Key Benefits For Learners Acquire a range of management skills and apply them in your current role Strengthen your leadership capabilities to inspire and empower teams, and skilfully navigate relationships Elevate your leadership and management proficiency by leveraging your personal knowledge, values, and driving force For Organisations Effective and confident First line managers Better relationships and healthy communication within teams Proven skills: Managers will demonstrate the ability to apply their new skills to drive success in your organisation Equip your managers with the tools to continuously develop their own skills and abilities Career Pathways The ILM Level 3 Leadership and Management can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £30,051 per annum Supervisor, with an estimated average salary of £33,000 per annum Shift Manager, with an estimated average salary of £35,216 per annum Project Officer, with an estimated average salary of £36,451 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Diploma in Leadership and Management course is aimed at practising team leaders seeking to move up to the next management level and managers who need to lead people through organisational change. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a team leader or supervisor or a similar role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Successful learners can progress to a range of qualifications including: ILM Level 3 Certificate in Coaching and/or Mentoring ILM Level 3 Certificate or Diploma in Facilities Management ILM Level 3 Certificate in Enterprise and Entrepreneurship ILM Level 4 Award, Certificate or Diploma in Leadership and Management Why gain a ILM Qualification? The Level 3 Diploma in Leadership and Management course is ideal for individuals with management responsibilities who need formal training and are serious about developing their abilities. The course covers a wide range of units covering core management skills - such as understanding how to organise and delegate - plus skills in communication, team leadership, change, innovation and managing people and relationships. This flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Diploma in Leadership and Management ILM Level 3 Certificate in Coaching and Mentoring ILM Level 4 Award, Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leading and Motivating a Team Effectively Reference No : 8600-341 Credit : 2 || TQT : 20 UNIT2- Developing Own Leadership Capability Using Action Learning (Diploma only) Reference No : 8600-342 Credit : 10 || TQT : 100 UNIT3- Understanding Change in the Workplace Reference No : 8600-209 Credit : 2 || TQT : 20 UNIT4- Developing Yourself as an Effective Team Member Reference No : 8600-230 Credit : 3 || TQT : 30 UNIT5- Planning Change in the Workplace Reference No : 8600-302 Credit : 2 || TQT : 20 UNIT6- Giving Briefings and Making Presentations Reference No : 8600-307 Credit : 2 || TQT : 20 UNIT7- Understanding Performance Management Reference No : 8600-323 Credit : 2 || TQT : 20 UNIT8- Understand How to Lead Effective Meetings Reference No : 8600-328 Credit : 2 || TQT : 20 UNIT9- Understanding Innovation and Change in an Organisation Reference No : 8600-301 Credit : 2 || TQT : 20 UNIT10- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT11- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT12- Managing Equality and Diversity in Own Area Reference No : 8600-402 Credit : 4 || TQT : 40 UNIT13- Managing Risk in the Workplace Reference No : 8600-403 Credit : 3 || TQT : 30 UNIT14- Developing People in the Workplace Reference No : 8600-405 Credit : 5 || TQT : 50 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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Are you looking for a career in the construction field and yet not sure where to start from? Nothing to worry about as you've landed on the right page - Site Management online training. This 12 courses Site Management bundle will guide you through the skills and knowledge that a construction manager or site manager must possess. Construction or site managers usually organise building projects to ensure they're completed safely, within budget and on time. Our site management course will cover all these aspects and other relevant topics. Our 12 courses, Site Management, will cover these in detail. We will also teach you emergency first aid and, last but not least, the important skill for any professional - communication skills training in this Site Management bundle. Sounds interesting? Please don't waste your time and click the add to basket button to purchase our 12 in 1 Site Management bundle. Key Features Accredited by CPD Instant Site Management e-certificate Fully online, interactive Site Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Site Management course to excel! Managing a construction project is a mammoth task. Not only do you have to know about site management or developing property, but also you must know the standard health & safety measures along with the relevant laws & regulations. This Site Management bundle is a comprehensive collection of courses that will teach you everything you need to know to become a successful site manager. This Site Management bundle includes: Course 01: Site Management Course 02: Construction Management Course 03: Construction Project Management Course 04: Property Development Diploma Course 05: Health & Safety Level 3 Course 06: PPE Course 07: Asbestos Awareness & Safety Course 08: Working in Confined Spaces Training Course 09: Working at Height Training Course 10: Communication Skills Training Course 11: Workplace First Aid Training Course 12: COSHH (Control of Substances Hazardous to Health) Training Learning Outcome: After completing all 12 courses of this premium Site Management bundle, learners will be able to: Manage a construction project will full efficiency Gain more knowledge on property development and property management Know about the health & safety standards to meet in a construction place Determine what COSHH is and how to work safely by maintaining safety measures Learn about the risks of working at height and in confined spaces Understand the emergency steps of first aid training Accreditation All of our courses are fully accredited, including this Site management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Site management. Certification Once you've successfully completed your Site management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Site management Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site management - Essential Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Site management - Essential Skills Course is ideal for: Construction Site Manager Construction Site Supervisor Civil Engineer Construction Project Manager Requirements Learners do not require any prior qualifications to enrol on this Site management - Essential Skills Course. You just need to have an interest in Site management - Essential Skills Course. Career path After completing this Site management - Essential Skills Course you will have a variety of careers to choose from. The following job sectors of Site management Course are: Site Manager - £37k/year Construction Manager - £50k/year Project Manager - £42k/year Health and Safety Manager - £41k/year Quantity Surveyor - £40k/year Facilities Manager - £33k/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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This Certificate in Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Certificate in Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Certificate in Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Certificate in Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Understanding Autism Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Certificate in Understanding Autism course Course 01: Certificate in Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course ***Other Benefits of Certificate in Understanding Autism course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding Autism course] Course Curriculum of- *** Certificate in Understanding Autism *** Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Certificate in Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Certificate in Understanding Autism course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

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