Overview of Sales Training Across the UK, skilled plumbing services are always in demand. With more than 120,000 plumbers working in homes and businesses, this job plays a key role in keeping things running smoothly. The “Plumber - Professional Plumbing” course is made for people who want to learn how plumbing works and build a strong career in this area. It connects to real-life jobs and tasks, like fixing leaks or helping with heating systems. The course also supports learners who may want to combine plumbing knowledge with Sales Training to grow their customer base. This course covers the basics of plumbing in the UK, including drains, vents, and how home plumbing systems work. It also looks at tools and materials that plumbers use every day. Each module is made to be clear and simple so learners can understand quickly. If you are thinking about doing both plumbing and Sales Training, this course can help you speak confidently about your services and build trust with clients. Plumbing is an important part of modern life. From small repairs to big installations, skilled plumbers are always needed. This course supports both beginners and those thinking about linking their trade skills with Sales Training. Sign up now to build your knowledge and connect your skills with useful Sales Training tips to grow in the industry. Learning Outcomes By the end of the Sales Training course, you will be able to: See how your beliefs can affect how you sell. Understand why being real and honest helps in sales talks. Learn easy ways to build trust with new clients quickly. Focus more on the results you can give, not just the product. Know why what you offer is valuable—even beyond its features. Make a simple plan to keep getting better at sales. Who is This Course For? This Sales Training course is a good fit for: Anyone who wants to start a job in sales. Team members who want to talk to clients better and close more sales. Business owners who want their clients to trust them more. People who want to get better at giving real value. Anyone who wants to influence others in the right way. Process of Evaluation After studying the Sales Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sales Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Sales Training course. Career Path This Sales Training course can lead to many sales jobs, including: Sales Executive – £22K to £35K per year Account Manager – £30K to £45K per year Sales Consultant – £25K to £40K per year Business Development Officer – £28K to £42K per year Telesales Representative – £20K to £30K per year Course Curriculum: Section 01: Introduction Preview of Course 00:01:00 Introduction 00:04:00 Introduction to Action Plan 00:02:00 Section 02: Belief Belief Part 1 00:04:00 Belief Part 2 00:03:00 Belief Part 3 00:04:00 Belief Reinforcement 00:03:00 Belief Chapter (Written Context from the Sales Pro Book) 00:12:00 Belief Cartoon Story 00:06:00 Celebrity Moment 00:02:00 Belief Action Plan 00:04:00 Section 03: Authenticity Authenticity 00:05:00 Celebrity Moment 00:01:00 Section 04: Establishing Trust Establishing Trust Part 1 00:03:00 Establishing Trust Part 2 00:08:00 Section 05: Selling Results Selling Results Part 1 00:07:00 Selling Results Part 2 00:02:00 Animation Selling Results 00:01:00 Selling Results Cartoon Story 00:02:00 Section 06: Selling Value Selling Value 00:02:00 Matching Benefits & Adding Value 00:03:00 Section 07: Experience of Value Experience of Value 00:07:00 Section 08: Action Plan! It Is Time To Take Action! 00:04:00
Overview of Microsoft Teams Masterclass In today’s fast-changing digital world, Microsoft Teams is now one of the main tools used by over 4.8 million businesses in the UK. It helps teams work together, whether they are in the office, working from home, or using a mix of both. This Microsoft Teams Online Masterclass is designed to help you learn the platform from start to finish, whether you are just starting or want to improve your current skills. The need for people who can manage Teams and support communication in the workplace is growing quickly. The Microsoft Teams Online Masterclass covers all the key parts of using the platform. You will learn how to create and manage teams, handle channels, schedule meetings, make video calls, and use apps and connectors to make work easier. Whether you’re using the free or paid version, this course gives you simple, clear lessons that show how to use Teams in real work settings. You’ll also get helpful tips on using advanced tools to support smooth teamwork. As companies spend more money on digital tools, there is a high demand for people who understand Microsoft Teams well. This Microsoft Teams Online Masterclass helps you build real skills that employers are looking for. By taking this Microsoft Teams Online Masterclass, you can prepare for better job opportunities and be ready for the future of work. Learning Outcomes By the end of this Microsoft Teams Online Masterclass, you will be able to: Use the Microsoft Teams dashboard and set it up on your device Organise teams, add or remove members, manage channels, and use chat easily Work better with others by using Word, Excel, and PowerPoint inside Teams Run smooth voice calls, video meetings, and presentations Set up advanced tools, apps, and connect with other organisations Use helpful tips, shortcuts, and personal settings to save time and work smarter Who is this course for? This Microsoft Teams Online Masterclass is ideal for: Office workers and team members who want to improve their online communication and teamwork, especially in remote or hybrid jobs Admin staff and office managers who manage team messages, set up meetings, and need to know how to use all features of Teams Small business owners and startups looking for low-cost ways to connect with their teams and choose the best Teams version for their needs IT support staff and tech admins who handle Teams setup, user accounts, and need to solve technical issues in the workplace Career changers and new job seekers who want strong Microsoft Teams skills to help them find work and succeed in modern office roles Process of Evaluation After studying the Microsoft Teams Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microsoft Teams Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Microsoft Teams Masterclass course. Career Path Completing the Microsoft Teams Online Masterclass can lead to roles such as: Teams Administrator – £22,000 to £35,000 per year Digital Communications Specialist – £25,000 to £42,000 per year Collaboration Systems Analyst – £28,000 to £45,000 per year Business Communications Coordinator – £20,000 to £32,000 per year IT Support Technician – £18,000 to £30,000 per year Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts@@ 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00
Inclusion in the workplace leads to more productivity, greater profits, and happier employees. It is also the law. But while it is easy to talk about what a great concept it is, the road to getting there can feel abstract to some. This video explains five strategies for keeping inclusion a priority in your organization that any business can implement. This micro-learning is great for managers, HR professionals, and anyone involved in your company's D&I initiatives. Length: 3:57 Learning Objectives Develop inclusive workplace goals and objectives by establishing dedicated internal teams, enabling participants to strategize, initiate inclusion initiatives, and monitor progress.;Develop comprehensive policy statements that reflect an organization's commitment to fostering an inclusive environment, ensuring clarity and alignment with core values.;Promote transparent and fearless communication channels within the organization, encouraging employees to identify barriers, and establishing confidential reporting procedures to gather invaluable feedback for continuous improvement.;Conduct impactful inclusion workshops for staff members, providing employees with essential knowledge, addressing barriers, and instilling a sense of excitement and purpose in embracing workplace inclusion.
Geographic identity plays an important role in how many of us view the world and relate to others. It is a source of great pride for many people, which is why biases and generalizations about different locations can be hurtful and must be avoided in the workplace. A lot of unconscious biases exist around geographic identity, and this video will help employees understand the basics of how this aspect of our identity shapes us as individuals and how to avoid hurtful statements at work and beyond. This is a great cultural competency training for all employees. Length: 3:44 Learning Objectives Recognize the fundamental role of geographic identity in shaping individual perspectives, values, and behaviors, and its significance in understanding the multifaceted worldviews of team members and stakeholders.;Evaluate the strategic implications of geographic awareness in organizational decision-making processes, such as recruitment, office placement, and market communication, to enhance effectiveness and cultural sensitivity.;Develop effective strategies for addressing and mitigating geographic biases within teams and communities, promoting open and honest discussions that lead to greater inclusivity and mutual understanding.
Overview of MySql Masterclass The digital world has changed how businesses work in the UK, and database management is now a key part of every successful company. MySQL is one of the most popular tools for this job, used by over 40% of websites around the world. In the UK, big names like BBC, Sky, and many tech startups in London’s Silicon Roundabout rely on MySQL. The MySql Masterclass is designed to help people learn the skills needed to build a strong career in this growing field. Database experts in the UK earn an average salary of £45,000 each year, making it a smart career choice. The MySql Masterclass has 41 helpful modules that start with the basics and move up to more advanced topics. Students will learn how to create databases, write MySQL commands, use joins, and manage stored procedures. The course also teaches how to make systems run faster and safer with performance and security tools. Other important topics include handling JSON data, using full-text search, and working with replication. These are all things that modern companies look for in a database specialist. This MySql Masterclass is made for beginners and gives them the knowledge they need to handle real business databases. It helps students build strong skills in design, optimisation, and administration. The UK’s tech industry is worth £150 billion a year, and the MySql Masterclass helps learners get ready for job opportunities in many areas like retail, health, and finance. Learning Outcomes By the end of the MySql Masterclass, learners will be able to: Build and manage MySQL databases from the ground up Use SELECT, INSERT, UPDATE, and DELETE commands with confidence Work with advanced joins, unions, and stored procedures Design and use indexes, views, and full-text search for better performance Set up MySQL replication, backups, and basic system administration Handle JSON data and manage time zone settings within databases Who is this course for? Aspiring Database Administrators who want full MySQL training to manage databases, user access, and backups in organisations needing strong data systems. Software Developers who want to improve their backend development by learning MySQL queries, stored procedures, and database performance skills. Data Analysts who need advanced SQL to pull useful data from complex tables using joins, group functions, and reporting tools. IT Professionals looking to build database knowledge, including how to configure, tune, and fix issues in MySQL systems. Career Changers with little or no tech background who want to start in database roles, learning from the basics to advanced MySQL tasks. Process of Evaluation After studying the MySql Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the MySql Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the MySql Masterclass course. Career Path Completing this MySql Masterclass course could lead to rewarding jobs like: Database Administrator – £35K to £65K per year MySQL Developer – £30K to £55K per year Data Analyst – £25K to £45K per year Backend Developer – £35K to £60K per year Database Consultant – £40K to £70K per year Course Curriculum: MySql Masterclass Module 1: Introduction on MySQL 01:00:00 Module 2: Data Types 00:51:00 Module 3: SELECT Statements 00:59:00 Module 4: Backticks 00:15:00 Module 5: NULL 00:18:00 Module 6: Limit and Offset 00:13:00 Module 7: Creating databases 00:18:00 Module 8: Using Variables 00:25:00 Module 9: Comment MySQL 00:14:00 Module 10: INSERT Statements 00:29:00 Module 11: DELETE Statements 00:21:00 Module 12: UPDATE Statements 00:20:00 Module 13: ORDER BY Clause 00:08:00 Module 14: Group By 00:18:00 Module 15: Errors in MySQL 00:10:00 Module 16: Joins 00:37:00 Module 17: Joins continued 00:11:00 Module 18: UNION 00:18:00 Module 19: Arithmetic 00:20:00 Module 20: String operations 00:33:00 Module 21: Date and Time Operations 00:08:00 Module 22: Handling Time Zones 00:07:00 Module 23: Regular Expressions 00:19:00 Module 24: VIEWS 00:20:00 Module 25: Table Creation 00:23:00 Module 26: ALTER TABLE 00:23:00 Module 27: Drop Table 00:05:00 Module 28: MySQL LOCK TABLE 00:10:00 Module 29: Error codes 00:08:00 Module 30: Stored routines (procedures and functions) 00:29:00 Module 31: Indexes and Keys 00:24:00 Module 32: Full-Text search 00:18:00 Module 33: PREPARE Statements 00:09:00 Module 34: JSON 00:11:00 Module 35: Extract values from JSON type 00:05:00 Module 36: MySQL Admin 00:08:00 Module 37: TRIGGERS 00:12:00 Module 38: Configuration and tuning 00:07:00 Module 39: Events 00:08:00 Module 40: ENUM 00:09:00 Module 41: Collations, Transactions, Log files, Replication, Backup 00:41:00
Time Management : Online Course The Time Management: Online Course helps you take control of your day and boost your productivity. You will learn how to set smart goals, plan your time well, and get tasks done without stress. The course covers simple steps to help you stay focused, handle delays, and avoid wasting time. By the end, you will feel more in control of your time at work and home. Course Curriculum Section 01: Start Here and Learn the Basics Section 02: Outcomes: Setting Great Goals and Knowing What is Important Section 03: Activities: Being Able to Get Things Done Section 04: Time Management Solutions to Common Challenges Section 05: Timing and Scheduling: How to Structure Your Day for Productivity Section 06: Conclusions: What to Do When All Else Fails (Learn more about this online course)
Master Effective Networking Online Course This course, Effective Networking, provide you with the essential skills to build and sustain professional relationships that are mutually beneficial. Through seven detailed sections, you will learn the underlying principles of effective networking, from understanding its power to discovering practical strategies for making meaningful connections. You will explore how shifts in networking paradigms can impact your career and how likeability plays a crucial role in your networking success. The course also provides guidance on where to network and the significance of mentors in professional growth. Course Curriculum Section 01: Why is Networking Powerful? Section 02: Networking Paradigm Shifts Section 03: You’ve Got to Give to Get Section 04: The Power Of “Likeability” Section 05: Making The Connection Section 06: Great Places To Network Section 07: The Power Of Mentors Additional Materials (Learn more about this online course)
Overview The need for trained Adult Nursing professionals is growing fast in the UK. Right now, the NHS has a shortage of over 40,000 nurses, and most of these are in Adult Nursing. This means there are many job opportunities for people who are ready to learn and work in this field. Our Adult Nursing course is made to give you the right skills and knowledge to start or grow your career in healthcare. You will learn the basics of Adult Nursing, including how to give medicines, prevent infections, and help patients move safely. The course also teaches important daily care tasks like hygiene, nutrition, and oxygen support. Everything is taught with a strong focus on legal and ethical rules, so you know how to work safely and respectfully with every patient. This course helps you become confident in both your technical skills and your caring approach. Adult Nursing is a key part of the healthcare system. Whether in hospitals, care homes, or the community, Adult Nursing staff play a big role in patient care and recovery. By learning the core duties and responsibilities, as well as how Adult Nursing connects with wider health and social care, you’ll be ready to support others in need. This course prepares you to make a real difference in people’s lives while building a stable and meaningful career. Learning Outcomes By the end of this Adult Nursing course, you will be able to: Understand key nursing practices used in different healthcare settings Follow legal rules and ethical standards in your daily work Communicate clearly and kindly with patients and team members Use proper hygiene and infection control methods Support patients with needs like eating, moving, and managing pain Apply health and social care values in your nursing work Who is this Course For? Healthcare assistants who want to move forward in their careers and learn more about adult nursing and patient care People working in other areas of healthcare who want to switch to nursing and need a strong base in adult nursing Care workers who want a better understanding of professional care standards, the law, and ethical care Support workers in hospitals, care homes, or clinics who want to improve their skills in giving medicine, handling infections, and helping patients move Anyone in health and social care aiming for career growth and needing to understand safeguarding and key care principles Process of Evaluation After studying the Adult Nursing Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Adult Nursing Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Adult Nursing course. Career Path This Adult Nursing course can lead to roles such as: Adult Nurse – £25,000 to £39,000 per year Healthcare Assistant – £20,000 to £27,000 per year Care Coordinator – £23,000 to £30,000 per year Community Support Worker – £21,000 to £28,000 per year Rehabilitation Assistant – £22,000 to £29,000 per year Course Curriculum Adult Nursing Module 1: Introduction to Nursing 00:17:00 Module 2: Working in Different Healthcare Settings 00:15:00 Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 5: Effective Communication in Nursing 00:47:00 Module 6: Health and Safety in Nursing 00:47:00 Module 7: Hygiene in Nursing 00:30:00 Module 8: Infection Control 00:57:00 Module 9: Asepsis in Nursing 00:16:00 Module 10: Medication Administration in Nursing 00:18:00 Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00
Inclusivity is something a lot of organizational leaders say they want, but what about restrooms? Gender-neutral restrooms are a great way to make sure that everyone feels welcome, understood, and respected in your organization. There are multiple approaches to making the change, and while some take more effort than others, it is worth it for the inclusion benefits it provides. This video is great for HR professionals, managers, and decision-makers in a company. Length: 3:39 Learning Objectives Acknowledge the importance of gender-neutral restrooms in promoting inclusivity and understanding the needs of transgender, non-binary, and diverse individuals in the workplace.;Recognize how gender-neutral restrooms are designed to prioritize safety, privacy, and comfort for all users, with an emphasis on individual stalls and appropriate signage.;Develop strategies to address objections and encourage open dialogue, ultimately fostering a more inclusive and accepting workplace that respects the diverse needs and experiences of all individuals.
There is perhaps more identity-related conflict than ever before, and it is becoming increasingly more public. These conflicts can create polarization in all areas of life, including the workplace, where it can lead to harmful consequences for an entire organization. And yet, instituting change on an organizational level is sometimes a challenge. This video is a great resource for helping team members understand the importance of cultural awareness and respecting the identity of others. It is a great compliment to any D&I training. Length: 2:48 Learning Objectives Analyze and identify various identity dimensions, including age, geography, gender, race, religion, social class, nationality, sexual identity, worldviews, ideologies, belief systems, core values, and narratives.;Recognize the multifaceted nature of identity-based conflicts and their impact on society, including incivility, inequality, and polarization.;Develop a heightened level of identity intelligence, enabling more self-awareness, strategic thinking, and confidence in interpersonal and professional interactions.;Explore the evolving rules and boundaries of identity-related discussions and conflicts in contemporary society.