Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).
This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Being able to learn a new language is fun. When you feel interested in any language, it becomes mandatory for yourself to get professional training. Our Spanish Language for Beginners specialists in a 12 day complete package to help you master Spanish language. It will take only 13 hours of your busy schedule and believe me, you will learn this amazing language without any problem at all. After completing this course, you will be able to understand Spanish language, communicate with it and also write if you practice regularly. Our course starts with basic Spanish expression, recognizing letters and Spanish alphabet nominal words, important phrases, Spanish grammar etc. By learning these you will be able to form basic Spanish sentences successfully. Basically, you will have step by step guideline from famous Spanish language instructors so that you can learn this language in the most easiest way possible even if you are having a busy schedule. Course Highlights Spanish Language for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Spanish Language for Beginners into 82 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 39 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Spanish Language for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Spanish Language for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Spanish Language for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Spanish Language for Beginners - Updated Version Introduction Introduction FREE 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:04:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:03:00 Lesson 2b 00:04:00 Lesson 2c 00:04:00 Lesson 2d 00:04:00 Lesson 2e 00:03:00 Lesson: 03 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:03:00 Lesson 3f 00:05:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:04:00 Lesson: 05 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:03:00 Lesson 5k 00:03:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:03:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:03:00 Lesson 8f 00:04:00 Lesson 8f 00:04:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:03:00 Spanish Language for Beginners - Old Version Day-1 Getting Started with Greetings and Basic Expressions in Spanish 01:00:00 Day-2 Recognizing Letters and Sounds in the Spanish Alphabet 01:00:00 Day-3 Forming Spanish Nominal Words and Phrases 01:00:00 Day-4 Getting Familiar with Spanish Pronouns 01:00:00 Day-5 Learn to Describe with Spanish Adjectives 01:00:00 Day-6 Making Longer and Complete Phrases with Prepositions 01:00:00 Day-7 Introduction to Spanish Verbs 01:00:00 Day-8 Conjugating Verbs to Present Tense 01:00:00 Day-9 Conjugating Verbs to Past Tense and Past Participle 01:00:00 Day-10 Conjugating Verbs to Future Tense 01:00:00 Day-11 Forming Basic Spanish Sentences 01:00:00 Day-12 Familiarizing Situational Phrases 01:00:00 SUMMARY AND CONCLUSION 00:15:00 Mock Exam Mock Exam- Spanish Language for Beginners 00:20:00 Final Exam Final Exam- Spanish Language for Beginners 00:20:00
Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Microsoft Office 2016 Essentials is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Microsoft Office 2016 Essentials and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 17 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Excel 2016 Getting Started With Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Word 2016 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:05:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Word 2016 (Beginner) Workbooks - Microsoft Word 2019 00:00:00 PowerPoint 2016 PowerPoint Interface Navigate the PowerPoint Environment 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Presentation Basics Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Formatting Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Inserting Options Insert Images 00:10:00 Insert Shapes 00:15:00 Working with Objects Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Table Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Charts Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review and Presentatin Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Access 2016 Introduction to Access Orientation to Microsoft Access 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Data Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Working with Queries Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Access Forms Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Working with Reports Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00
Microsoft Office word is a word processor that allows you to type, format and design your written document. The Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced covers a complete step-by-step guide for becoming a prolific user of the application. The course is sectioned into three parts - beginner, intermediate and advanced. The course contents are graded according to the level of complexity. The course starts with the basic concepts of the program by introducing the system of opening a word file or saving a file. As the course develops, you will learn the advanced features so that you may not face difficulty while learning. The course covers everything you need to know about the program. You will learn paragraph formatting, managing lists, creating tables, Thesaurus, spell check, comments, margins, printing. In the intermediate section, you will know how to use the editing tools, placing and sizing images, wrapping text around images, and using borders and effects, etc. Finally, you will master the advanced features of Microsoft Word such as using footnotes and endnotes, inserting bibliographies and indexes, using comments, etc. In short, the Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced course will prepare you to use the program efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Office 2016 Word - Beginner Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Office 2016 Word (Beginner) Workbooks - Microsoft Office 2016 Word Beginners 00:00:00 Microsoft Office 2016 Word - Intermediate Organizing Content Using Tables and Charts Sort Table Data FREE 00:07:00 Control Cell Layout 00:08:00 Perform Calculations in a Table 00:10:00 Create a Chart 00:11:00 Add an Excel Table to a Word Document 00:05:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:07:00 Apply Document Themes 00:09:00 Inserting Content Using Quick Parts Insert Building Blocks 00:10:00 Create and Modify Building Blocks 00:07:00 Insert Fields Using Quick Parts 00:10:00 Using Templates to Automate Document Formatting Create a Document Using a Template 00:09:00 Create a Template 00:10:00 Manage Templates with the Template Organizer 00:05:00 Controlling the Flow of a Document Control Paragraph Flow 00:07:00 Insert Section Breaks 00:04:00 Insert Columns 00:05:00 Link Text Boxes to Control Text Flow 00:09:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:05:00 Insert an Index 00:09:00 Insert a Table of Contents 00:06:00 Insert an Ancillary Table 00:10:00 Manage Outlines 00:06:00 Create a Master Document 00:09:00 Using Mail Merge to Create Letters, Envelopes, and Labels The Mail Merge Feature 00:23:00 Merge Envelopes and Labels 00:08:00 Workbooks - Microsoft Office 2016 Word (Intermediate) Workbooks - Microsoft Office 2016 Word Intermediate 00:00:00 Microsoft Office 2016 Word - Advanced Manipulating Images Integrate Pictures and Text FREE 00:15:00 Adjust Image Appearance 00:09:00 Insert Other Media Elements 00:02:00 Using Custom Graphic Elements Create Text Boxes and Pull Quotes 00:06:00 Add WordArt and Other Text Effects 00:05:00 Draw Shapes 00:07:00 Create Complex Illustrations with SmartArt 00:08:00 Collaborating on Documents Prepare a Document for Collaboration 00:09:00 Mark Up a Document 00:06:00 Review Markups 00:04:00 Merge Changes from Other Documents 00:06:00 Adding Document References and Links Add Captions 00:06:00 Add Cross References 00:08:00 Add Bookmarks 00:05:00 Add Hyperlinks 00:06:00 Insert Footnotes and Endnotes 00:05:00 Add Citations and a Bibliography 00:11:00 Securing a Document Suppress Information 00:07:00 Set Formatting and Editing Restrictions 00:06:00 Restrict Document Access 00:02:00 Add a Digital Signature to a Document 00:04:00 Using Forms to Manage Content Create Forms 00:09:00 Modify Forms 00:03:00 Automating Repetitive Tasks with Macros Automate Tasks by Using Macros 00:10:00 Create a Macro 00:19:00 Workbooks - Microsoft Office 2016 Word (Advanced) Workbooks - Microsoft Office 2016 Word Advanced 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Self-Paced Online Learning Total Qualification Time (TQT): 66 hours Guided Learning Hours (GLH): 55 hours Accreditation: Pearson Edexcel and NCFE Qualification: Nationally Recognised Ofqual Regulated Qualification Study Materials: High-Quality E-Learning Study Materials Free Mock Test: Get Free Mock Test with Profesional Feedback Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Get unlimited tutor support via Zoom and Email Customer Support: 24/7 live chat available Why Should You Take Functional Skill Courses of Study Plex? Our courses are an excellent solution for anyone looking for a flexible option. You'll get to learn from industry experts and gain valuable insights and practical knowledge of the course from them. You will be introduced to a comprehensive yet easy to learn course curriculum. You will earn the Functional Skills Qualification that is recognised by employers and educational institutions. The online Functional Skills courses of Study Plex are very affordable. Key Features of Functional Skills English Level 2 Online Course Unlimited tutor support, Comprehensive curriculum, High-quality course material Pre-assessment Equivalent to a GCSE level 4 or grade C Online and Paper based Exam Pearson Edexcel and NCFE Affordable course - Payment plans available Improves pass rate Exam Whenever and Wherever You Want! NCFE - Exam Options- Paper Based and Online Exam Registration- Within 7 Day Exam Result - Within 7 Days Pearson Edexcel - Exam Options- Paper Based and Online Exam Registration- Within 9 Day Exam Result - Within 15 Days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Progression Opportunities in this Level 2 English Qualification Upon successfully attaining the Pearson Edexcel qualification in this level 2 English course with official exam, you can access the following career path that leads you to: Advanced vocational study Progress to BTEC Level 2 or 3 qualifications Enrollment into your desired university. A wide range of job and apprenticeship opportunities Functional Skills Level 2 English Qualification Purpose & Outcomes The Pearson Functional Skills English and NCFE Functional Skills Qualification in English at Level 2 is for learners to develop understanding and skills in English. The qualifications give learners the opportunity to: Gain a qualification for work, study and life Demonstrate the ability at an appropriate level to read, write, speak, listen and communicate in English Apply these skills effectively to a range of purposes in the workplace and other real-life situations Free Mock Test You will get access to the free mock test facility to have a better idea of the types of questions that will appear on the real exam. Our mock test includes instant professional feedback which will allow you to identify your lackings and work on them. This will prepare you to surpass the final Functional Skills English Level 2 online exam successfully. Guaranteed Pass As long as you follow our recommended guidelines, and take complete advantage of our engaging lectures, high-quality e-learning study materials and extensive tutor support, we guarantee that you will pass the exam. How This Course will work for you? Initial Assessment: Determines from Pre-entry to Level 2 Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module Exam Practice: Apply to underpin knowledge to prepare for exams You will get useful resources that are designed to improve your essential skills, knowledge and understanding of English required to sit your functional skills exams. The Pearson Edexcel and NCFE Functional Skills in English at Level 2 are based on Department for Education (DfE) approved subject content, Nationally Recognised Qualifications and are regulated by Ofqual. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Who is this Functional Skills Level 2 English Course With Online Exam For? This comprehensive level 2 English course with an official exam is appropriate for: People of all ages (there is no age limit). Anyone willing to enhance their skills in English Anyone with an average score in GCSE Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook Beginners or aspiring individuals in the field of functional English looking to uplift their credentials in functional English can take this course to enhance their job prospects or fit into the requirements prescribed by any university that you desire to enrol into. Entry Requirement This Functional Skills English Level 2 course with an official exam is suitable for students of all academic backgrounds and no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Assessment Structure The Pearson Edexcel and NCFE Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, listening and communicating: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to four and one 15-minute formal discussions together in groups of three to five learners. This exam will be conducted via Zoom. Duration = Up to 25 minutes Number of marks = Pass/Fail Reading: Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Duration = 75 minutes Number of marks = 35 Pass Mark: Learners are required to achieve an overall 65% mark to pass the English reading exam. Writing: Writing is assessed through a test comprising two tasks. (42% of marks assess spelling, punctuation and grammar). Duration = 60 minutes Number of marks = 36 Pass Mark: Learners are required to achieve an overall 63% mark to pass the English writing exam. This Functional Skills English Level 2 is accredited by Pearson Edexcel and NCFE, and regulated by Ofqual. What are Pearson Edexcel Functional Skills? The academic and general qualification Pearson Edexcel is created to advance and improve learners' skills while advancing knowledge. With the aid of Edexcel certifications, students can advance either into a higher education programme or right into the workforce. They are based on the excellence and traditions of the British educational system and have been made current and simple for both UK and international students to access. They are appropriate for students of all ages, a recognised component of all Apprentice standards and frameworks, and a replacement for GCSE in the UK. Functional Skills certifications offer verifiable proof of a learner's accomplishments across challenging material that is applicable to the workplace. The qualifications test students' fundamental knowledge of the subject matter and their capacity to apply it in various situations. In addition to laying the groundwork for future technical education and employment, they support learners in acquiring life skills. Functional Skills certifications may also be used in some instances in conjunction with government accountability frameworks. Benefits of Pearson Edexcel Functional Skills They lead the way in digital teaching, learning and assessments This qualification is recognised in the UK and across the world It is valued by employers all over the world Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market What is NCFE? The National Council for Educational Awarding (NCFE) is a national educational awarding body that develops, publishes, and accredits a variety of widely recognised credentials and honours, including those for online courses. For students who wish to acquire practical, transferrable ICT skills that will allow them to function freely, confidently, and effectively in the real world, the NCFE Functional Skills certificate is the best choice. Benefits of NCFE Provides a wealth of resources to assist in delivering our Functional Skills certifications. Increase your chances of gaining employment Improves job satisfaction Stimulates professional development Creates an advantage in the job market and improves your CV Within six working days, the assessment papers are graded, and the results are released What is Ofqual? Qualifications, exams, and assessments are governed in England by Ofqual (The Office of Qualifications and Examinations Regulation). They are in charge of identifying the knowledge, skills, and understanding that students have displayed, and also ensure that all the assessments and exams reveal what a student has accomplished. Benefits of Ofqual Regulation This regulation is valued internationally Created in accordance with specific national standards Designed in collaboration with industry to guarantee their suitability. Accurately reflect the knowledge, abilities, and understanding that the learners have shown. Candidates who have obtained a qualification that is governed by Ofqual are seen with greater confidence by employers. Course Curriculum Initial Assessment-Functional Skills English Level 2 Initial Assessment-Functional Skills English Level 2 Module 01 Module 02 Module 03 Module 04 Module 05 Final Assessment Final Assessment Important Exam Information Important Exam Information – Functional Skills English Level 2 Course
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD Certification Service Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this Level 1 Spanish language course you will begin your journey towards Spanish proficiency. Here you will learn the Spanish grammar, vocabulary, and pronunciation and you will have guidance on communication in everyday situations in the Spanish language. This course at a glance Accredited by CPD UK Learn how to introduce yourself to others, exchange personal information, identify topics of interest, and express likes and dislikes. Understand how to incorporate nouns, verbs, adverbs, adjectives in sentences in Spanish Gain knowledge of literary and cultural traditions such as significant movements, writers, and works of the Spanish-speaking world. Get familiar with the fundamentals of the Spanish language, words, phrases, alphabets, reverse translations, recap translations, and reverse recap translations. Learn how to express preferences, daily routines, opinions, feelings, everyday events, and other topics related to their personal experience Know how to express personal opinions and perspectives on specific readings Learn about the alphabet and numbers, steps to describe your nationality, likes, and your family Why Spanish Language Course - Level 1 right for you? This Spanish Language Course - Level 1 is designed for those who want to develop listening and speaking skills in small and large group activities. You will be equipped with essential knowledge such as writing introductory descriptive paragraphs with clear topic sentences. You will be educated on how to apply appropriate grammatical structures such as beginning-level vocabulary and verb conjugations. By the end of this course, you will have a solid understanding of the cultures of the Spanish-speaking world, able to reinforce their knowledge of other disciplines through the Spanish language, and have developed new insights into the nature of language. Spanish Language Course - Level 1 Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Spanish Language for Beginner Introduction: How to Learn Spanish in 3-Minutes Chunks Lesson 1 Spanish Lesson 1a | Your First Few Words in Spanish Plus, What Is that Line? Spanish Lesson 1b | How to Make Your Sentences Negative Spanish Lesson 1c | Let's Practice Spanish Lesson 1d | Reverse Translations Spanish Lesson 1e | What Else? Lesson 2 Spanish Lesson 2a | A New Word that Looks English Spanish Lesson 2b | Some More Adjectives Spanish Lesson 2c | A Useful Phrase with Two Meanings Spanish Lesson 2d | Let's Practice Spanish Lesson 2e | Reverse Translations Spanish Lesson 2f | Recap Translations Spanish Lesson 2g | Reverse Recap Translations Lesson 3 Spanish Lesson 3a | Let's Start Being Polite in Spanish Spanish Lesson 3b | Always a Perfect Adjective Spanish Lesson 3c | How Do You Say 'That'? Spanish Lesson 3d | Let's Practice Spanish Lesson 3e | Reverse Translations Spanish Lesson 3f | Recap Translations Spanish Lesson 3g | Reverse Recap Translations Lesson 4 Spanish Lesson 4a | Pronouncing The Double L Spanish Lesson 4b | The Opposite of sà and bueno Spanish Lesson 4c | Your First Spanish Noun Spanish Lesson 4d | Another Useful Adverb Spanish Lesson 4e | Let's Practise Spanish Lesson 4f | Reverse Translations Spanish Lesson 4g | Recap Translations Spanish Lesson 4h | Reverse Recap Translations Spanish lesson 4i | Vocabulary Recap Lesson 5 Spanish Lesson 5a | More nouns Spanish Lesson 5b | How to Say 'the' in Spanish Spanish Lesson 5c | What is a Noun? Spanish Lesson 5d | What's an Adjective? Spanish Lesson 5e | Masculine and Feminine Adjectives Spanish Lesson 5f | A Terrible Adjective Spanish Lesson 5g | Vocabulary Expansion Sheet: Food Spanish Lesson 5h | Let's Practise Spanish Lesson 5i | Reverse Translations Spanish Lesson 5j | Recap Translations Spanish Lesson 5k | Reverse Recap Translations Spanish Lesson 5l | Vocabulary Recap Lesson 6 Spanish Lesson 6a | 'My' and The Letter h Spanish Lesson 6b | Everybody is Nice Spanish Lesson 6c | Some Practice Sentences Spanish Lesson 6d | Let's Practise Spanish Lesson 6e | Reverse Translations Spanish Lesson 6f | Recap Translations Spanish Lesson 6g | Reverse Recap Translations Spanish Lesson 6h | Vocabulary Recap Lesson 7 Spanish Lesson 7a | 'A' in Spanish Spanish Lesson 7b | A Tea and a Coffee, Please Spanish Lesson 7c | I would Like⦠Spanish Lesson 7d | A Table for Two Spanish Lesson 7e | Vocabulary Expansion Sheet: Numbers Spanish Lesson 7f | Let's Practise Spanish Lesson 7g | Reverse Translations Spanish Lesson 7h | Recap Translations Spanish Lesson 7i | Reverse Recap Translations Spanish Lesson 7j | Vocabulary Recap Lesson 8 Spanish Lesson 8a | â¦and the Food? Spanish Lesson 8b | Two more Words Spanish Lesson 8c | Plural Nouns Spanish Lesson 8d | Practising Plurals: Part 1 Spanish Lesson 8e | Practising Plurals: Part 2 Spanish Lesson 8f | Plural Adjectives Spanish Lesson 8g | Four Forms for Each Adjective Spanish Lesson 8h | Some More Nouns Spanish Lesson 8i | Plural 'My' Spanish Lesson 8j | Don't Lose Sleep! Spanish Lesson 8k | Let's Practise Spanish Lesson 8l | Reverse Translations Spanish Lesson 8m | Recap Translations Spanish Lesson 8n | Reverse Recap Translations Spanish Lesson 8o | Vocabulary Recap Lesson 9 Spanish Lesson 9a | The Greetings Lesson Spanish Lesson 9b | Good Evening Spanish Lesson 9c | See You Soon Spanish Lesson 9d | Let's Practise Spanish Lesson 9e | Reverse Translations Spanish Lesson 9f | Recap Translations Spanish Lesson 9g | Reverse Recap Translations Spanish Lesson 9h | Vocabulary Recap Who should take this course? This online course is suitable for those who want to have a broad understanding of the intellectual and cultural activities of the Spanish-speaking world or anyone who wants to speak, write, and write the Spanish language. This course is ideal for those who wish to work abroad and look for better job opportunities. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Spanish Language Course - Level 1 assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 60 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Entry Level 1 Functional Skills English Training Course This Functional Skills Entry Level 1 English Course is governed by Ofqual, accredited by Pearson Edexcel making it a nationally recognized credential that will improve your CV while helping you stand out from the rest of the applicants. You will be able to enhance your overall English speaking, listening, writing and reading skills via a range of well-designed and updated course materials. Upon successful completion of this course, you will be prepared with the necessary English skills to advance to this qualification’s higher levels. Why is this course right for you? This comprehensive Functional Skills Entry Level 1 English Course is suitable for: Anyone looking to secure a skill-oriented job Anyone who wants to enhance their English communication skills People of all ages and academic backgrounds Anyone who wants to advance to functional skills level 1 or 2 Anyone who wants to take GCSE English Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this as an English instructor or teacher Anyone who wants to gain in-depth knowledge of functional skills in English Whether you are a beginner into the field of functional English or any professional seeking to reinforce your expertise in basic English, this Functional Skills Entry Level 1 English will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Functional Skills Entry Level 1 English Qualification Purpose and Outcomes This Functional Skills Entry Level 1 English Qualification will help you to: Listen, comprehend, and react to verbal communication in a variety of scenarios Develop an understanding of common words and their effects Use that understanding of common words in various contexts Read common texts at work and in daily life accurately Gain the confidence to read more widely Write common texts and documents clearly and effectively Show a firm command of spelling, punctuation, and grammar Course Curriculum Say the names of the letters of the alphabet Identify and extract the main information from short statements and explanations Follow single-step instructions, asking for them to be repeated if necessary Make requests and ask straightforward questions using appropriate terms and registers Respond to questions about specific information Make clear statements about basic information and communicate feelings and opinions on straightforward topics Understand and participate in simple discussions or exchanges with another person about a straightforward topic Read correctly words designated for Entry Level 1 (see Annexe B) Read simple sentences containing one clause Understand a short piece of text on a simple subject Punctuate simple sentences with a capital letter and a full stop Use a capital letter for the personal pronoun ‘I’ and the first letter of proper nouns Use lower-case letters when there is no reason to use capital letters Write the letters of the alphabet in sequence and in both upper and lower case Spell correctly words designated for Entry Level 1 (see Annexe B) Communicate information in words, phrases and simple sentences How This Course Will Work? This Functional Skills Entry Level 1 English course will help you build a solid foundation in english. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 1 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to the awarding body’s internal verifier once you finish the exam. The writing and reading assessment is available as paper-based for which you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. You need to be registered for the exam three weeks prior to the exam date. The Pearson Edexcel Functional Skills Qualification in English at Level 2 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel Up to 25 minutes Pass/Fail SLS Exam Pearson Edexcel: Speaking, listening and communicating are assessed through one 5-minute presentation and linked question and answer session in groups of three to five and one 15-minute formal discussion together in groups of three to five learners. This exam will be conducted via Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 12 65% Reading is assessed through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 40 minutes 30 63% Reading/Writing Exam Pass Mark: Learners are required to achieve an overall percentage of marks mentioned in the above table to pass the English reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Progression Opportunities in this Functional Skills Entry Level 1 English Qualification Upon achieving the Pearson Edexcel Functional Skills Qualification in English at Entry Level 1, you can: Progress to Level 1 and Level 2 Study GCSE English Advance to further vocational studies Access a wide range of professions within your chosen field Recognised Accreditation This Functional Skills Entry Level 1 English has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 1 English and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 1 English course? This course comprises a writing and reading assessment that is externally set, internally graded, and externally verified by the exam body. The listening and speaking assessment is, however, internally set. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills English entry level 1 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 1 English course, you will receive a Pearson Edexcel Functional Skills Qualification in English at Entry Level 1 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.