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Reiki II welcomes us to a whole new depth and dimension to our practice, elevating the light within. This course is a comprehensive journey designed to deepen your connection to Reiki and provide you with an array of creative tools that will expand your energy channels and empower you to harness the profound healing energy of Reiki, whilst paving the way to practice professionally. Come prepared to spend two days with like-minded people, deepening our experience of Reiki together.  To ensure you receive individual attention the group will be kept small (up to 4 people). Course Highlights: * Review of Reiki Level One and Journey so far * Initiation into the three sacred Reiki II symbols * Receive the Reiki II Attunement * Hands-On Treatment Demonstration, with Reiki II Symbols * Self-Treatment and Practical Healing Others * Practice Distant Healing across space and time, allowing you to heal your past, prepare yourself for the future and help others at a distance. * Give each other a Reiki Treatment using the symbols * Reiki Ethics and Values * Developing a foundation for building a professional Reiki practice About your Teacher Reiki courses are taught by Reiki Master Teacher:  Fionn Leitch, who will guide you through everything you need to know to be able to use Reiki confidently and begin applying it effectively in your life and relationships.  This course is designed to combine the spiritual and the practical.  My style of teaching is personal and relaxed, with plenty of lightness and laugher.  There will be plenty of time for questions, and time to get to know the other students. Why I teach a 2-day Course:  My original training in South Africa was over 12 weeks which covered Reiki 1 and 2 as well as acupressure and Qui Gong.  It was through in-depth training, that I formed a richer understanding of energy and how it works.  It gave me a deeper knowledge on the mind body connection as well as insight into myself and other people and situations in my life.  I also believe the more practical experience you gain with like-minded people, set you up to be more confident as you begin your professional practice. Reiki can be life-transforming if you commit seriously to using what you learn.  The more you connect with Reiki and the more skilled you become, the more amazed you will be at its powerful effects.   NEXT COURSE DATES IN EDINBURGH:   DATES:  1 AND 2 JUNE 2024 TIMES ON BOTH DAYS: 9AM - 5PM WITH AN HOUR'S BREAK FOR LUNCH COURSE INCLUDES: * 2 Full days of tuition * Comprehensive and informative manual * Reiki II certificate, after completion of case studies * Ongoing support and feedback on case studies submitted. ENTRY REQUIREMENTS: * Reiki Level 1. * If you studied your Reiki Level 1 under a different Reiki Master, please send us a copy of your qualification once enrolled. * It is advised that there is a gap of at least 2-3 months between Reiki i and Reiki II.  Preparation will be the same for the level one in that alcohol should be avoided up to a week before and caffeine and nicotine at least a day before. ASSESSMENT CRITERIA As part of the Reiki Level II course, you will be required to submit case studies after the 2-day course. The details of how to complete your case studies be given during the course. Once these have been submitted, you will be qualified to Level II and receive your certificate. INVESTMENT:  £222.35 (£72.35 NON-REFUNDABLE DEPOSIT REQUIRED TO SECURE YOUR SPACE) PAYMENT PLANS ARE AVAILABLE.  PLEASE CONTACT ME TO DISCUSS. Payment Plan via Bank Transfer:  (includes a £0.70 admin fee):  Pay the non-refundable deposit of £72.35  and then 2 further payments of £75.35 via direct debit by the end of May 2024. ANY QUESTIONS PLEASE DO FEEL FREE TO GET IN TOUCH! IT IS MY HONOUR TO BE ABLE TO SHARE THIS WITH YOU!  Reiki allows us to remember and return home to Universal love!   There has never been a more key time for you to elevate your light within!

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12 week Barber Course. NVQ level 2. PABD Diploma. Plus the TB Ultra Diploma. Giving you much more time to practice will increase your confidence and your skills. Practice makes perfect. We’ve listened to feedback and now students can stay with us longer! We’ve added more Afro hair as a special component of this course plus you get more 1 to 1 training during the final 2 weeks of the course to really push yourself. You’ll be able to get more out of our tutors vast knowledge, perfect new techniques and ideas.

During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL© 4 Foundation certification and who want to prepare for ITIL© 4 Foundation exam. Overview By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4. ITIL© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs. This class includes an exam voucher. 1 - ITIL 4 OVERVIEW * Introduction to ITIL * Key Concepts of ITIL 2 - THE ITIL FRAMEWORK * The Four Dimensions of Service Management * The ITIL Service Value System 3 - THE ITIL GUIDING PRINCIPLES * Focus on Value * Start Where You Are * Progress Iteratively with Feedback * Collaborate and Promote Visibility * Think and Work Holistically * Keep It Simple and Practical * Optimize and Automate 4 - THE ITIL SERVICE VALUE SYSTEM (SVS) * Governance * The Service Value Chain * Continual Improvement 5 - KEY ITIL PRACTICES * Continual Improvement * Service Level Management * Change Control * Incident Management * Service Request Management * Service Desk * Problem Management 6 - OTHER ITIL PRACTICES * General Management Practices * Service Management Practices * Technical Management Practices

Duration 3 Days 18 CPD hours This course is intended for The audience for this course are data professionals and business intelligence professionals who want to learn how to accurately perform data analysis using Power BI. This course is also targeted toward those individuals who develop reports that visualize data from the data platform technologies that exist on both in the cloud and on-premises. This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Prerequisites Understanding core data concepts. Knowledge of working with relational data in the cloud. Knowledge of working with non-relational data in the cloud. Knowledge of data analysis and visualization concepts. DP-900T00 Microsoft Azure Data Fundamentals is recommended 1 - DISCOVER DATA ANALYSIS * Overview of data analysis * Roles in data * Tasks of a data analyst 2 - GET STARTED BUILDING WITH POWER BI * Use Power BI * Building blocks of Power BI * Tour and use the Power BI service 3 - GET DATA IN POWER BI * Get data from files * Get data from relational data sources * Create dynamic reports with parameters * Get data from a NoSQL database * Get data from online services * Select a storage mode * Get data from Azure Analysis Services * Fix performance issues * Resolve data import errors 4 - CLEAN, TRANSFORM, AND LOAD DATA IN POWER BI * Shape the initial data * Simplify the data structure * Evaluate and change column data types * Combine multiple tables into a single table * Profile data in Power BI * Use Advanced Editor to modify M code 5 - DESIGN A SEMANTIC MODEL IN POWER BI * Work with tables * Create a date table * Work with dimensions * Define data granularity * Work with relationships and cardinality * Resolve modeling challenges 6 - ADD MEASURES TO POWER BI DESKTOP MODELS * Create simple measures * Create compound measures * Create quick measures * Compare calculated columns with measures 7 - ADD CALCULATED TABLES AND COLUMNS TO POWER BI DESKTOP MODELS * Create calculated columns * Learn about row context * Choose a technique to add a column 8 - USE DAX TIME INTELLIGENCE FUNCTIONS IN POWER BI DESKTOP MODELS * Use DAX time intelligence functions * Additional time intelligence calculations 9 - OPTIMIZE A MODEL FOR PERFORMANCE IN POWER BI * Review performance of measures, relationships, and visuals * Use variables to improve performance and troubleshooting * Reduce cardinality * Optimize DirectQuery models with table level storage * Create and manage aggregations 10 - DESIGN POWER BI REPORTS * Design the analytical report layout * Design visually appealing reports * Report objects * Select report visuals * Select report visuals to suit the report layout * Format and configure visualizations * Work with key performance indicators 11 - CONFIGURE POWER BI REPORT FILTERS * Apply filters to the report structure * Apply filters with slicers * Design reports with advanced filtering techniques * Consumption-time filtering * Select report filter techniques * Case study - Configure report filters based on feedback 12 - ENHANCE POWER BI REPORT DESIGNS FOR THE USER EXPERIENCE * Design reports to show details * Design reports to highlight values * Design reports that behave like apps * Work with bookmarks * Design reports for navigation * Work with visual headers * Design reports with built-in assistance * Tune report performance * Optimize reports for mobile use 13 - PERFORM ANALYTICS IN POWER BI * Explore statistical summary * Identify outliers with Power BI visuals * Group and bin data for analysis * Apply clustering techniques * Conduct time series analysis * Use the Analyze feature * Create what-if parameters * Use specialized visuals 14 - CREATE AND MANAGE WORKSPACES IN POWER BI * Distribute a report or dashboard * Monitor usage and performance * Recommend a development life cycle strategy * Troubleshoot data by viewing its lineage * Configure data protection 15 - MANAGE SEMANTIC MODELS IN POWER BI * Use a Power BI gateway to connect to on-premises data sources * Configure a semantic model scheduled refresh * Configure incremental refresh settings * Manage and promote semantic models * Troubleshoot service connectivity * Boost performance with query caching (Premium) 16 - CREATE DASHBOARDS IN POWER BI * Configure data alerts * Explore data by asking questions * Review Quick insights * Add a dashboard theme * Pin a live report page to a dashboard * Configure a real-time dashboard * Set mobile view 17 - IMPLEMENT ROW-LEVEL SECURITY * Configure row-level security with the static method * Configure row-level security with the dynamic method ADDITIONAL COURSE DETAILS: Nexus Humans PL-300T00: Microsoft Power BI Data Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PL-300T00: Microsoft Power BI Data Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms Prerequisites Successful learners will have prior knowledge and understanding of: * Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations. * Both Azure administration and Azure development with proven expertise in at least one of these areas. * Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. * AZ-104T00 - Microsoft Azure Administrator * AZ-204T00: Developing Solutions for Microsoft Azure 1 - INTRODUCTION TO DEVOPS * What is DevOps? * Explore the DevOps journey * Identify transformation teams * Explore shared goals and define timelines 2 - CHOOSE THE RIGHT PROJECT * Explore greenfield and brownfield projects * Decide when to use greenfield and brownfield projects * Decide when to use systems of record versus systems of engagement * Identify groups to minimize initial resistance * Identify project metrics and key performance indicators (KPIs) 3 - DESCRIBE TEAM STRUCTURES * Explore agile development practices * Explore principles of agile development * Define organization structure for agile practices * Explore ideal DevOps team members * Enable in-team and cross-team collaboration * Select tools and processes for agile practices 4 - CHOOSE THE DEVOPS TOOLS * What is Azure DevOps? * What is GitHub? * Explore an authorization and access strategy * Migrate or integrate existing work management tools * Migrate or integrate existing test management tools * Design a license management strategy 5 - PLAN AGILE WITH GITHUB PROJECTS AND AZURE BOARDS * Link GitHub to Azure Boards * Configure GitHub Projects * Manage work with GitHub Project boards * Customize Project views * Collaborate using team discussions * Agile Plan and Portfolio Management with Azure Boards 6 - INTRODUCTION TO SOURCE CONTROL * Explore DevOps foundational practices * What is source control? * Explore benefits of source control * Explore best practices for source control 7 - DESCRIBE TYPES OF SOURCE CONTROL SYSTEMS * Understand centralized source control * Understand distributed source control * Explore Git and Team Foundation Version Control * Examine and choose Git * Understand objections to using Git * Describe working with Git locally 8 - WORK WITH AZURE REPOS AND GITHUB * Migrate from TFVC to Git * Use GIT-TFS * Develop online with GitHub Codespaces 9 - STRUCTURE YOUR GIT REPO * Explore monorepo versus multiple repos * Implement a change log 10 - MANAGE GIT BRANCHES AND WORKFLOWS * Explore branch workflow types * Explore feature branch workflow * Explore Git branch model for continuous delivery * Explore GitHub flow * Explore fork workflow * Version Control with Git in Azure Repos 11 - COLLABORATE WITH PULL REQUESTS IN AZURE REPOS * Collaborate with pull requests * Examine GitHub mobile for pull request approvals 12 - IDENTIFY TECHNICAL DEBT * Examine code quality * Examine complexity and quality metrics * Measure and manage technical debt * Integrate other code quality tools * Plan effective code reviews 13 - EXPLORE GIT HOOKS * Implement Git hooks 14 - PLAN FOSTER INNER SOURCE * Explore foster inner source * Implement the fork workflow * Describe inner source with forks 15 - MANAGE GIT REPOSITORIES * Work with large repositories * Purge repository data * Manage releases with GitHub Repos * Automate release notes with GitHub 16 - EXPLORE AZURE PIPELINES * Explore the concept of pipelines in DevOps * Describe Azure Pipelines * Understand Azure Pipelines key terms 17 - MANAGE AZURE PIPELINE AGENTS AND POOLS * Choose between Microsoft-hosted versus self-hosted agents * Explore job types * Explore predefined agent pool * Understand typical situations for agent pools * Communicate with Azure Pipelines * Communicate to deploy to target servers * Examine other considerations * Describe security of agent pools * Configure agent pools and understanding pipeline styles 18 - DESCRIBE PIPELINES AND CONCURRENCY * Understand parallel jobs * Estimate parallel jobs * Describe Azure Pipelines and open-source projects * Explore Azure Pipelines and Visual Designer * Describe Azure Pipelines and YAML 19 - EXPLORE CONTINUOUS INTEGRATION * Learn the four pillars of continuous integration * Explore benefits of continuous integration * Describe build properties * Enable Continuous Integration with Azure Pipelines 20 - IMPLEMENT A PIPELINE STRATEGY * Configure agent demands * Implement multi-agent builds * Explore source control types supported by Azure Pipelines 21 - INTEGRATE WITH AZURE PIPELINES * Describe the anatomy of a pipeline * Understand the pipeline structure * Detail templates * Explore YAML resources * Use multiple repositories in your pipeline 22 - INTRODUCTION TO GITHUB ACTIONS * What are Actions? * Explore Actions flow * Understand workflows * Describe standard workflow syntax elements * Explore events * Explore jobs * Explore runners * Examine release and test an action 23 - LEARN CONTINUOUS INTEGRATION WITH GITHUB ACTIONS * Describe continuous integration with actions * Examine environment variables * Share artifacts between jobs * Examine Workflow badges * Describe best practices for creating actions * Mark releases with Git tags * Create encrypted secrets * Use secrets in a workflow * Implement GitHub Actions for CI/CD 24 - DESIGN A CONTAINER BUILD STRATEGY * Examine structure of containers * Work with Docker containers * Understand Dockerfile core concepts * Examine multi-stage dockerfiles * Examine considerations for multiple stage builds * Explore Azure container-related services * Deploy Docker containers to Azure App Service web apps 25 - INTRODUCTION TO CONTINUOUS DELIVERY * Explore traditional IT development cycle * What is continuous delivery? * Move to continuous delivery * Understand releases and deployments * Understand release process versus release 26 - CREATE A RELEASE PIPELINE * Describe Azure DevOps release pipeline capabilities * Explore release pipelines * Explore artifact sources * Choose the appropriate artifact source * Examine considerations for deployment to stages * Explore build and release tasks * Explore custom build and release tasks * Explore release jobs * Configure Pipelines as Code with YAML 27 - EXPLORE RELEASE RECOMMENDATIONS * Understand the delivery cadence and three types of triggers * Explore release approvals * Explore release gates * Use release gates to protect quality * Control Deployments using Release Gates 28 - PROVISION AND TEST ENVIRONMENTS * Provision and configure target environments * Configure automated integration and functional test automation * Understand Shift-left * Set up and run availability tests * Explore Azure Load Testing * Set up and run functional tests 29 - MANAGE AND MODULARIZE TASKS AND TEMPLATES * Examine task groups * Explore variables in release pipelines * Understand variable groups 30 - AUTOMATE INSPECTION OF HEALTH * Automate inspection of health * Explore events and notifications * Explore service hooks * Configure Azure DevOps notifications * Configure GitHub notifications * Explore how to measure quality of your release process * Examine release notes and documentation * Examine considerations for choosing release management tools * Explore common release management tools 31 - INTRODUCTION TO DEPLOYMENT PATTERNS * Explore microservices architecture * Examine classical deployment patterns * Understand modern deployment patterns 32 - IMPLEMENT BLUE-GREEN DEPLOYMENT AND FEATURE TOGGLES * What is blue-green deployment? * Explore deployment slots * Describe feature toggle maintenance 33 - IMPLEMENT CANARY RELEASES AND DARK LAUNCHING * Explore canary releases * Examine Traffic Manager * Understand dark launching 34 - IMPLEMENT A/B TESTING AND PROGRESSIVE EXPOSURE DEPLOYMENT * What is A/B testing? * Explore CI-CD with deployment rings 35 - INTEGRATE WITH IDENTITY MANAGEMENT SYSTEMS * Integrate GitHub with single sign-on (SSO) * Explore service principals * Explore Managed Identity 36 - MANAGE APPLICATION CONFIGURATION DATA * Rethink application configuration data * Explore separation of concerns * Understand external configuration store patterns * Examine Key-value pairs * Examine App configuration feature management * Integrate Azure Key Vault with Azure Pipelines * Manage secrets, tokens and certificates * Examine DevOps inner and outer loop * Integrate Azure Key Vault with Azure DevOps * Enable Dynamic Configuration and Feature Flags 37 - EXPLORE INFRASTRUCTURE AS CODE AND CONFIGURATION MANAGEMENT * Explore environment deployment * Examine environment configuration * Understand imperative versus declarative configuration * Understand idempotent configuration 38 - CREATE AZURE RESOURCES USING AZURE RESOURCE MANAGER TEMPLATES * Why use Azure Resource Manager templates? * Explore template components * Manage dependencies * Modularize templates * Manage secrets in templates * Deployments using Azure Bicep templates 39 - CREATE AZURE RESOURCES BY USING AZURE CLI * What is Azure CLI? * Work with Azure CLI 40 - EXPLORE AZURE AUTOMATION WITH DEVOPS * Create automation accounts * What is a runbook? * Understand automation shared resources * Explore runbook gallery * Examine webhooks * Explore source control integration * Explore PowerShell workflows * Create a workflow * Examine checkpoint and parallel processing 41 - IMPLEMENT DESIRED STATE CONFIGURATION (DSC) * Understand configuration drift * Explore Desired State Configuration (DSC) * Explore Azure Automation State configuration (DSC) * Examine DSC configuration file * Explore hybrid management * Implement DSC and Linux Automation on Azure 42 - IMPLEMENT BICEP * What is Bicep? * Install Bicep * Understand Bicep file structure and syntax 43 - INTRODUCTION TO SECURE DEVOPS * Describe SQL injection attack * Understand DevSecOps * Explore Secure DevOps Pipeline * Explore key validation points * Explore continuous security validation * Understand threat modeling 44 - IMPLEMENT OPEN-SOURCE SOFTWARE * Explore how software is built * What is open-source software * Explore corporate concerns with open-source software components * Explore common open-source licenses * Examine license implications and ratings 45 - SOFTWARE COMPOSITION ANALYSIS * Inspect and validate code bases for compliance * Explore software composition analysis (SCA) * Integrate Mend with Azure Pipelines * Implement GitHub Dependabot alerts and security updates * Integrate software composition analysis checks into pipelines * Examine tools for assess package security and license rate * Interpret alerts from scanner tools * Implement security and compliance in an Azure Pipeline 46 - STATIC ANALYZERS * Explore SonarCloud * Explore CodeQL in GitHub * Manage technical debt with SonarCloud and Azure DevOps 47 - OWASP AND DYNAMIC ANALYZERS * Plan Implement OWASP Secure Coding Practices * Explore OWASP ZAP penetration test * Explore OWASP ZAP results and bugs 48 - SECURITY MONITORING AND GOVERNANCE * Implement pipeline security * Explore Microsoft Defender for Cloud * Examine Microsoft Defender for Cloud usage scenarios * Explore Azure Policy * Understand policies * Explore initiatives * Explore resource locks * Explore Azure Blueprints * Understand Microsoft Defender for Identity 49 - EXPLORE PACKAGE DEPENDENCIES * What is dependency management? * Describe elements of a dependency management strategy * Identify dependencies * Understand source and package componentization * Decompose your system * Scan your codebase for dependencies 50 - UNDERSTAND PACKAGE MANAGEMENT * Explore packages * Understand package feeds * Explore package feed managers * Explore common public package sources * Explore self-hosted and SaaS based package sources * Consume packages * Publish packages * Package management with Azure Artifacts 51 - MIGRATE CONSOLIDATING AND SECURE ARTIFACTS * Identify existing artifact repositories * Migrate and integrating artifact repositories * Secure access to package feeds * Examine roles * Examine permissions * Examine authentication 52 - IMPLEMENT A VERSIONING STRATEGY * Understand versioning of artifacts * Explore semantic versioning * Examine release views * Promote packages * Explore best practices for versioning 53 - INTRODUCTION TO GITHUB PACKAGES * Publish packages * Install a package * Delete and restore a package * Explore package access control and visibility 54 - IMPLEMENT TOOLS TO TRACK USAGE AND FLOW * Understand the inner loop * Explore Azure Monitor and Log Analytics * Examine Kusto Query Language (KQL) * Explore Application Insights * Implement Application Insights * Monitor application performance with Application Insights 55 - DEVELOP MONITOR AND STATUS DASHBOARDS * Explore Azure Dashboards * Examine view designer in Azure Monitor * Explore Azure Monitor workbooks * Explore Power BI * Build your own custom application 56 - SHARE KNOWLEDGE WITHIN TEAMS * Share acquired knowledge within development teams * Integrate with Azure Boards * Share team knowledge using Azure Project Wiki 57 - DESIGN PROCESSES TO AUTOMATE APPLICATION ANALYTICS * Explore rapid responses and augmented search * Integrate telemetry * Examine monitoring tools and technologies 58 - MANAGE ALERTS, BLAMELESS RETROSPECTIVES AND A JUST CULTURE * Examine when get a notification * Explore how to fix it * Explore smart detection notifications * Improve performance * Understand server response time degradation * Reduce meaningless and non-actionable alerts * Examine blameless retrospective * Develop a just culture

COURSE INFORMATION Join us for a two-day immersive course crafted to equip participants with an in-depth understanding of remote audit methodologies. Delve into the nuances between remote and face-to-face audits, dissecting their respective strengths and limitations. Through practical scenarios tailored for remote audit conduct, this course stands as an essential counterpart to our on-site audits course The Auditing Course. WHO SHOULD ATTEND: Applicable across various domains of regulated research and development, this course proves invaluable in contexts requiring a quality system for audit. Participants with firsthand audit experience stand to gain the most benefit from this programme. EXPANDING ON PREVIOUS LEARNING: This course extends its relevance to all forms of audits and further amplifies concepts explored in RQA's suite of research quality assurance courses, including: 'Research Quality Assurance for Good Laboratory Practice,' 'Good Clinical Practice Auditing – Principles and Practice,' and 'Good Manufacturing Practice for Investigational Medicinal Products.' BENEFITS INCLUDE IMPROVED: * Understand the processes of planning, conducting, reporting and follow-up of audits * Recognising the importance of personal approach in developing positive audit outcomes * Ability to analyse evidence and present logical audit findings * Appreciate the importance of audit in continuing improvement. THIS COURSE IS STRUCTURED TO ENCOURAGE DELEGATES TO: * Discuss and develop ideas * Solve problems * Exchange information. -------------------------------------------------------------------------------- TUTORS Tutors will be comprised of (click the photos for biographies): ANDREW WADDELL Founder Director, Tower Mains Ltd ROSEMARY ICHABA Senior QA Associate, Tower Mains Ltd CATE OVINGTON Director, The Knowlogy Group Ltd JEAN MCWILLIAM Associate Director, Alexion -------------------------------------------------------------------------------- PROGRAMME Please note timings may be subject to alteration. DAY 1 09:00 COURSE REGISTRATION 09:15 WELCOME AND INTRODUCTIONS 09:35 INTRODUCTION TO AUDITS Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 10:05 INTRODUCTION TO REMOTE AUDITS Presentation to introduce the major differences between face-to-face audits and remote audits. The major elements of audits will be examined to determine where there may be differences. 10:30 BREAK 10:45 WORKSHOP 1 - REMOTE AUDITS This workshop will examine participants experience or understanding of the differences between face-to-face and remote audits. 11:15 WORKSHOP 1 - FEEDBACK 11:35 AUDIT PREPARATION The essential steps in preparation for audits will be discussed with emphasis on remote audits. 12:05 WORKSHOP 2 - REMOTE AUDIT PREPARATION Factors relating to the preparation for remote audits will be considered in discussion groups. 12:35 WORKSHOP 2 - FEEDBACK 12:50 LUNCH 13:30 AUDIT LOGISTICS Preparation for the audit includes many arrangements other than the audit content. 14:00 WORKSHOP 3 - AUDIT LOGISTICS Delegates will discuss some of the issues that may occur during the set up and conduct of remote audits and how to resolve them. 14:30 WORKSHOP 3 - FEEDBACK 14:45 BREAK 15:00 THE OPENING MEETING Presentation regarding the importance and content of the opening meeting. 15:20 WORKSHOP 4 - OPENING MEETING Delegates will consider the practicalities of arranging and conducting an opening meeting. 15:45 WORKSHOP 4 - FEEDBACK 16:10 AUDIT CONDUCT TOOLS Practical advice on preparation of some of the tools that will be valuable in the conduct of audits. 16:40 QUESTIONS AND ANSWERS An overview of the first day and a chance to ask questions 17:00 CLOSE OF DAY DAY 2 09:00 REFLECTIONS ON DAY 1 Recap on the topics covered and a chance for delegates to raise points. 09:15 GATHERING EVIDENCE Presentation on challenges of gathering evidence and conducting interviews during remote audits. 09:45 WORKSHOP 5 - REMOTE INTERVIEWS Scenarios of different remote interviews will be played and delegates assess the strengths and weaknesses of each approach. 10:15 BREAK 10:30 CREATING AUDIT FINDINGS Ideas regarding how to create good audit findings will be discussed during this short presentation. 10:50 WORKSHOP 6 - CREATING AUDIT FINDINGS Delegates will be provided with examples of evidence from an audit. They will discuss these and create their audit findings for presentation at the closing meeting. 11:35 THE CLOSING MEETING The content and conduct of the closing meeting will be discussed. 11:55 WORKSHOP 7(A) - PREPARING FOR THE CLOSING MEETING The findings from workshop 6 will be reviewed and a Lead Auditor selected to provide feedback in workshop 7(b) 12:15 WORKSHOP 7(B) - THE CLOSING MEETING The Lead Auditor from each group will hold a meeting to present the results (role play). 12:45 LUNCH 13:30 THE AUDIT REPORT This presentation will cover not only the essential contents of the audit report but also how to write the report in a manner that will generate the most positive reaction. 14:00 WORKSHOP 8 - THE AUDIT REPORT Delegates will be provided with an audit report from an audit conducted remotely and will conduct a peer review of the report in their breakout groups. 15:00 WORKSHOP 8 - FEEDBACK 15:20 BREAK 15:35 AUDIT CLOSURE Presentation on how to conclude the audit with reference to post-audit activities. 15:55 OPEN FORUM 16:30 CLOSE OF COURSE -------------------------------------------------------------------------------- EXTRA INFORMATION COURSE MATERIAL This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. THE ADVANTAGES OF THIS INCLUDE: * Ability for delegates to keep material on a mobile device * Ability to review material at any time pre and post course * Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam.  

This workshop has been designed to help you to apply the principles of emotional intelligence with world-renowned coaching models to enable others to achieve greater results. By increasing your coaching skills you will find ways of developing others in a way that maintains a trusted relationship, engenders change and promotes personal accountability.