1899 Exercises courses in Coventry delivered On Demand

ISO 22000:2018 is an international standard of Food Safety Management System, the existence of it requires competent personal to interpret its requirements, address those to integrate FSMS in an organization and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible for any aspect of the Food Safety Management System as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhances the knowledge and skills of delegates to understand the standard and audit it effectively. The course is consisting of study material in form of written and videos, and exercises. Attendees of this course will be, on completion, competent to implement FSMS, Plan, Conduct & Report internal audits.   Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidates can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainers on monthly demonstration classes. ✔ Testing the Learning: Each section of the course is covered with exercises to check your knowledge in real-time, and the overall result is affected by the exercises you complete. ✔ Self-Scheduling: This 16 Hours full fledge course is designed to match your schedule. You will get lifetime access to this course and complete it at your ease. ✔ Superlative Material: The training is designed, developed, and reviewed by competent auditors having extensive experience in auditing in different regions of the world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as a badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazines, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities   Who should attend this? This course is recommended to be attended by those who are involved in the implementation and/ or auditing of the Food Safety Management System in their companies, specifically Food Safety Managers, teams, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of FSMS. A Food Safety Executive/ Management Representative/ Team Member Responsible for implementing the ISO 22000 standard. Responsibility to evaluate the outcome of internal FSMS audits and have responsibility/ authority to improve the effectiveness of the FSMS. Pursuing to make a career in FSMS auditing.   Course Duration: 16 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise and 70% overall marks will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity.   Language of Course: English   Pre-Requisites: None

ISO 21001:2018 is an international standard for Quality Management System of Educational organizations, the existence of it requires competent personal to interpret its requirements, address those to integrate QMS in an education organization and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible of any aspect of Quality Management System of Educational organizations as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhance the knowledge and skills of delegates to understand the standard and audit it effectively. Course is consisting of study material in form of written and videos, exercises and role plays. Attendees of this course will be, on completion, competent to implement QMS of Educational organizations, Plan, Conduct & Report 1st, 2nd & 3rd party audits.   Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidate can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainer on monthly demonstration classes. ✔ Testing the Learning: Each section of course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match you schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors having an extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazine, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities   Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Quality Management System in Educational organizations, specifically Quality Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of QMS in Educational organizations. A Quality Executive/ Management Representative of Educational organizations An Existing Internal Auditor in an Educational organization A QMS Consultant of Educational organizations Responsible for implementing the ISO 21001 standard. Responsibility to evaluate the outcome of internal QMS audits and have responsibility/ authority to improve the effectiveness of the QMS in Educational organizations. Pursuing to make career in QMS auditing in Educational organizations.   Course Duration: 40 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity.   Language of Course: English   Pre-Requisites: ISO 21001:2018 awareness training course.

ISO 9001:2015 is international standard of Quality Management System, the existence of it requires competent personal to interpret its requirements, address those to integrate QMS in an organization and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible of any aspect of Quality Management System as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhance the knowledge and skills of delegates to understand the standard and audit it effectively. Course is consisting of study material in form of written and exercises. Attendees of this course will be, on completion, competent to implement QMS, Plan, Conduct & Report 1st, 2nd & 3rd party audits.   Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidate can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainer on monthly demonstration classes. ✔ Testing the Learning: Each section of course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match you schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors having an extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazine, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities   Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Quality Management System, specifically Quality Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of QMS. A Quality Executive/ Management Representative An Existing Internal Auditor A QMS Consultant Responsible for implementing the ISO 9001 standard. Responsibility to evaluate the outcome of internal QMS audits and have responsibility/ authority to improve the effectiveness of the QMS. Pursuing to make career in QMS auditing.   Course Duration: 40 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise will be awarded with “a successfully completion certificate” with Exemplar Global Badge and a Lifetime validity. Note: Each exercise have 2 retakes, if a candidate fails in all 3 terms, the course will be block there and candidate will have to purchase it again by paying 20% of the original price of the course.   Language of Course: English   Pre-Requisites: ISO 9001:2015 awareness training course.

ISO 45001:2018 is an international standard for Occupational Health and Safety Management System for all types of organizations, the existence of it requires competent personal to interpret its requirements, address those to integrate OHSMS in any organization and audit organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible for any aspect of Occupational Health and Safety Management System of organizations as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhance the knowledge and skills of delegates to understand the standard and audit it effectively. Course is consisting of study material in form of written and videos, exercises and role plays. Attendees of this course will be, on completion, competent to implement OHSMS in their organizations, Plan, Conduct & Report 1st, 2nd & 3rd party audits.   Features of Couse ✔ 100% Online Self-paced: Considering the busy lives, we have designed this course to be attended online without bounding with the schedules. To make it interactive, we have created different communication groups where candidate can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainer on monthly demonstration classes. ✔ Testing the Learning: Each section of the course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match you schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors having an extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazine, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities   Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Occupational Health and Safety Management System in any organization, specifically HSE Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of Occupational Health and Safety in any organizations. A HSE Executive/ Management Representative of your organizations An Existing Internal Auditor in Occupational Health and Safety field An OHSMS Consultant Responsible for implementing the ISO 45001 standard Responsibility to evaluate the outcome of internal OHSMS audits and have responsibility/ authority to improve the effectiveness of the OHSMS in organization. Pursuing to make career in OHSMS auditing   Course Duration: 40 Learning Hours and extended time of exercise & Exam.   Certificate: Those who pass all exercises with 50% at least in each exercise will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity.   Language of Course: English   Pre-Requisites: ISO 45001:2018 awareness training course.

Learn Java programming step-by-step with 250 core features and 200+ code examples, perfect for absolute beginners. This hands-on course covers everything from basic concepts to advanced topics such as functional programming and exception handling using JShell and Eclipse as an IDE. Gain a solid foundation in Java and kickstart your programming career.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - The Complete Professional Psychic Course Online 00:00:00 Foundations of Psychic Clairvoyance Introduction To The Complete Psychic Course 00:03:00 Introduction to Clairvoyance 00:02:00 The Four Clairsenses 00:07:00 Tests for Clairsenses 00:04:00 Preparing for Psychic Clairsenses Psychic Blocks or Filters 00:03:00 Decluttering Meditation to Remove Psychogenic Blocks Or Filters 00:07:00 Mindfulness To Remove Psychogenic Blocks Or Filters 00:09:00 Meditation for Aura, Chakra and Kundalini Cleansing 00:06:00 Activating Individual Chakras Activating the Root Chakra 00:03:00 Activating the Sacral Chakra 00:03:00 Activating the Solar Plexus Chakra 00:03:00 Activating the Heart Chakra 00:03:00 Activating the Throat Chakra 00:03:00 Activating the Third Eye Chakra 00:03:00 Activating the Crown Chakra 00:03:00 Exercises to Develop Psychic Clairsenses Mindfulness Exercises for Psychic Clairsenses 00:04:00 Re-creation Exercises for Psychic Clairsenses 00:02:00 Non-Line-of-Perception Exercises for Psychic Clairsenses 00:02:00 Postcognition Exercises for Psychic Clairsenses 00:03:00 Precognition Exercises For Psychic Clairsenses 00:04:00 Safety Measures in Psychic Clairsenses Grounding 00:06:00 Centering 00:02:00 Psychic Shielding 00:02:00 Connecting, Disconnecting, Locking, and Unlocking Chakras 00:03:00 Angelic Shielding 00:01:00 Ethical Issues and Professionalism 00:01:00 Advanced Uses of Psychic Power Spiritual Healing / Energy Healing, and Reiki 00:02:00 Consciousness and Intuition Development 00:02:00 Nature Connection through Forest Bathing or Shinrin-Yoku 00:02:00 Nonverbal Communication & Telepathy for Plant, Human, and Animal Communication 00:03:00 Psychic Reading, Mentalism, Mind Reading, and Lie Detection 00:01:00 Attraction and Likability 00:01:00 Hypnosis, Self-Hypnosis, Hypnotherapy, and Past Life Regression 00:05:00 Lucid Dreaming 00:02:00 Aura Reading 00:01:00 Communication with Archangels and Orbs for Angelic Therapy 00:02:00 Mediumship, Witchcraft, Shaman, Shamanism, Hoodoo, Soul Retrieval, and Conjure 00:04:00 Astral Projection / Astral Travel / Out-of-Body Experience (OBE) 00:02:00 Akashic Records 00:03:00 Tarot Card Reading, Angel Card Reading, and Oracle Card Reading 00:05:00 Dowsing 00:03:00 Tantra 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

🚨 Safety First: Evacuation Procedures Training Course! 🚀 Are you prepared to lead your team to safety in times of emergency? Enroll in our Evacuation Procedures Training Course, a comprehensive program meticulously designed to equip you with the knowledge and skills needed to handle evacuations effectively and ensure the safety of individuals in your care. Join us on a journey where preparedness meets leadership, creating a culture of safety and efficiency. 🌟 Module 1: Introduction to Evacuation Procedures and Risk Assessment Embark on your safety journey with Module 1, providing a comprehensive introduction to evacuation procedures and risk assessment. Learn to identify potential hazards, assess risks, and lay the foundation for a proactive approach to emergency preparedness. 📡 Module 2: Communication and Situational Awareness for Evacuation Drills and Exercises Master the art of communication in Module 2, focusing on situational awareness during evacuation drills and exercises. Develop effective communication strategies, understand the importance of real-time information, and ensure a smooth and organized evacuation process. 👥 Module 3: Roles and Responsibilities in Evacuations - Individuals with Disabilities Ensure inclusivity in Module 3, where you'll explore roles and responsibilities during evacuations, with a specific focus on individuals with disabilities. Learn to tailor evacuation plans to meet diverse needs, fostering a safe environment for everyone. 🚦 Module 4: Training and Preparedness for Post Evacuation Procedures Optimize your post-evacuation processes with Module 4, focusing on training and preparedness. Learn to conduct thorough post-evacuation assessments, address immediate needs, and reinforce training to enhance future preparedness. 🔄 Module 5: Communication Strategies During Post Evacuation Activities Navigate the aftermath with Module 5, dedicated to communication strategies during post-evacuation activities. Explore effective ways to disseminate information, manage resources, and ensure a coordinated effort during the recovery phase. 🌟 Module 6: Review and Conclusion of Evacuation Preparedness Cap off your training with Module 6, summarizing key takeaways and concluding your journey through evacuation preparedness. Assess your readiness, reinforce essential concepts, and foster a culture of continuous improvement in your evacuation procedures. 🚀 Why Choose Our Evacuation Procedures Training Course? Expert-Led Training: Learn from experienced safety professionals with expertise in evacuation procedures. Interactive Drills: Engage in realistic simulations, practical exercises, and real-world scenarios to reinforce theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Inclusive Approach: Address the needs of individuals with disabilities, fostering a culture of inclusivity in evacuation planning. Don't let uncertainty be a barrier to safety! Enroll now in the Evacuation Procedures Training Course and empower yourself with the knowledge and skills needed to lead effective evacuations, creating a safer and more resilient environment for all. Your journey to evacuation preparedness begins here! 🚨✨🎓 Course Curriculum Module 1 Introduction to Evacuation Procedures and Risk Assessment Introduction to Evacuation Procedures and Risk Assessment 00:00 Module 2 Communication and Situational Awareness for Evacuation Drills and Exercises Communication and Situational Awareness for Evacuation Drills and Exercises 00:00 Module 3 Roles and Responsibilities in Evacuations Individuals with Disabilities Roles and Responsibilities in Evacuations Individuals with Disabilities 00:00 Module 4 Training and Preparedness for Post Evacuation Procedures Training and Preparedness for Post Evacuation Procedures 00:00 Module 5 Communication Strategies During Post Evacuation Activities Communication Strategies During Post Evacuation Activities 00:00 Module 6 Review and Conclusion of Evacuation Preparedness Review and Conclusion of Evacuation Preparedness 00:00

Course Description Take this Pilates Mat Complete Course: Beginner to Advanced for a transformative journey of practising Pilates mat exercises.  Whether you're new to Pilates or seeking to intensify your practice, this comprehensive course will guide you through a progressive series of workouts and techniques to improve your strength, flexibility, and overall well-being. This course begins with an in-depth exploration of the history and principles of Pilates, emphasising the mind-body connection, core engagement, and proper breathing techniques. It also covers body positions in Pilates, pelvic stability exercises, neutral position, alignment, and pre-pilates exercises. Through the carefully curated modules, starting with beginner-level exercises and gradually moving to challenging advanced modules, you can target different muscle groups, improve strength, and build better body awareness. Join us on this empowering journey towards better health, strength, and vitality. Enrol now and embark on your Pilates adventure today! Assessment and Certification This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Pilates Mat Complete Course: Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pilates Mat Complete Course: Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:03:00 How should you follow this course? 00:02:00 The history of Pilates 00:04:00 The principles of Pilates 00:04:00 Before Starting to your course Safety Guidelines 00:02:00 Body Positions in Pilates 00:08:00 Pelvic Stability Exercises 00:12:00 Neutral Position 00:02:00 Alignment 00:03:00 Breathing 00:03:00 Pre-Pilates exercises 00:19:00 Beginner Level Course Beginner Lesson 1 - Hundred, Roll up, Rolling like a ball 00:19:00 Beginner Lesson 2 - Spine stretch forward, Spine stretch side, Saw 00:12:00 Beginner Lesson 3 - Spine stretch forward, Spine stretch side, Saw 00:11:00 Beginner Lesson 4 - Swan, Single leg kick, Side leg lift, Side leg circle 00:12:00 Beginner Lesson 5 - Push ups 00:08:00 Release work and stretching 00:09:00 Beginner Level - complete workout 00:40:00 Intermediate Level Course Intermediate Lesson 1 - Double leg stretch, Single/Double straight leg stretch 00:25:00 Intermediate Lesson 2 - Criss cross, Open leg rocker, Spine twist 00:13:00 Intermediate Lesson 3 - Swimming, Double leg kick 00:11:00 Intermediate Lesson 4 - Side leg kick, Banana, Teaser(preparation) 00:11:00 Intermediate Lesson 5 - Corkscrew(modified), Leg pull down, Shoulder bridge 00:10:00 Intermediate level - complete workout 00:42:00 Advanced Level Course Advanced Level Lesson 1 - Teaser1, Teaser2, Teaser3 00:13:00 Advanced Level Lesson 2 - Hip circles, Roll over, Corkscrew 00:16:00 Advanced Level Lesson 3 - Leg pull up, Jackknife, Kneeling side kicks 00:15:00 Advanced Level Lesson 4 - Seated twist, Side bend twist, Side bend mermaid 00:12:00 Advanced Level Lesson 5 - Scissors, Bicycle, Boomerang 00:14:00 Advanced Level - complete workout 00:39:00 How to create your own work out? Self practice guide 00:02:00 Congratulations

Everything you need to know about onboarding customers onto your product Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. Why attend this course? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. Who is this course for? This course is for anyone developing software and who needs to develop onboarding content. What will I learn? The different ways to guide users – and when to use them How to set your goals for onboarding Understanding and mapping the user journey How to prioritise the key onboarding actions How to write clearly, even if writing doesn’t come naturally Confidence in the work you produce Topics covered Introduction What is onboarding?The different types of onboardingWhy onboard?Why not onboard? About the project and exercises What is your goal? Who is your target audience? Information design and learning theory Designing for the key actionsOnboarding paths Customer journey mapping Types of guidance Writing the content Software tools for creating and delivering the content Testing and measuring it works Maintenance and governance Checklists Action plan for your first 90 days Delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. Our expertise As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (7:43) Project for the exercises What is onboarding? (3:13) Why onboard? (12:03) Why not onboard? (5:06) What is your goal? (20:08) Who is your audience? (7:11) Information Design and learning theories (15:52) Journey mapping (21:46) Types of guidance (45:01) Onboarding outside the product (13:45) Writing the content (11:24) Software (23:52) Measuring (14:29) Governance (7:17) Summary (2:41) Next steps  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management