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3908 ETC courses
Overview This comprehensive course on Assertiveness and Self Confidence Development will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Assertiveness and Self Confidence Development comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Assertiveness and Self Confidence Development. It is available to all students, of all academic backgrounds. Requirements Our Assertiveness and Self Confidence Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 27 lectures • 01:18:00 total length •Welcome: 00:03:00 •Promise: 00:01:00 •Difference between Self-confidence and Self-esteem: 00:02:00 •Gratefulness: 00:04:00 •Lets First Find Yourself: 00:02:00 •Record and Watch Your Self Talk Video for better tomorrow: 00:02:00 •How you will consider your Mistakes Positive or Negative: 00:02:00 •Did you ever Recognize your Success?: 00:04:00 •Positive Mindset vs Negative Mind-set: 00:05:00 •Belief in your Decisions, followed by Positive Mindset people: 00:04:00 •Love the way you are: 00:03:00 •What is the Best Lesson I've learned as a trainer: 00:07:00 •You need to Accept your Failure, First!: 00:04:00 •Let's Overcome the fear of failure: 00:03:00 •Something which makes you Really Enjoy and comfortable: 00:03:00 •I Know I can Achieve: 00:02:00 •What is Important and What is Not Important?: 00:02:00 •Set Goal and Achieve Goal: 00:06:00 •Just Believe You can do Anything: 00:03:00 •Low Esteem per Self Analysis Cycle: 00:02:00 •Good Esteem per Self Analysis Cycle: 00:03:00 •Rate Yourself (Rank: 1 low through 5 Excellent): 00:02:00 •Smile Boss Smile COC (Certificate of Confidence): 00:02:00 •Do you Still Struggle to Love Yourself?: 00:02:00 •Do you Still Suffer from having Self Confidence or No?: 00:03:00 •Self Confidence: 00:02:00 •Assignment - Assertiveness and Self Confidence Development: 00:00:00
Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Proposals are persuasive documents that are to acquire funding officially. So, it is imperative that you know how to make a convincing proposal for your personal and professional benefit. Business Proposal Making Course will help you with just that. This course has a number of tips and techniques to increase the potential success of your proposals. You will learn about the different types of funding, proposals, ten steps of proposal writing, key elements, resources, activities, and evaluation, etc. By this techniques, you will frequently make successful proposals which will further promote your value in your organization. Learning Outcomes: Identify worthy funders for your organizations on the internet to use assessable skill so that you can recognize the effectiveness of funding connected to their individual organization Explain the necessity of matching funders interests with Narrate the utilities of matching funders' interests with organizational requirements to apply this knowledge to make decisions about the legality to submit a proposal Explain and realize the fundamental components to write proposals for non-profit organizations Relate as well as realize the fundamental procedures to write proposals successfully. Elaborate proficient bondage building plans to get involved with funders and apply this information for writing a funding proposal Narrate five reasons in the least for what funding proposals could be unacceptable. Plan, write and submit a proposal in response to funders guidelines Make a strategy, write a proposal to submit for the funders' guidelines Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Proposal Making Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Proposal Making Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Sources of Funding 00:15:00 Types of Proposals 00:30:00 Proposals as a Relationship Builder 00:30:00 RFPs/RFQs (Requests for Proposals or Request for Quote) 00:30:00 The Ten Steps of Proposal Writing 00:15:00 Defining the Needs and Desired Results 00:15:00 Resources and Activities and Evaluation 00:15:00 Sustainability and Budget 00:30:00 Conclusion, Introduction, and Executive Summary 00:30:00 Mock Exam Mock Exam- Business Proposal Making Course 00:20:00 Final Exam Final Exam- Business Proposal Making Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
How to make counselling more effective
By Human Givens College
If you advise, treat or counsel disturbed or distressed people, this could be the most important course you ever take… Accredited CPD: 6 hours Counselling is on offer everywhere, yet its effectiveness varies enormously. Some counsellors are brilliant, others useless – some even harm clients (albeit unwittingly). The best online counselling course I've ever doneCHILD PROTECTION OFFICER Why take this course Despite the wealth of research findings available to us today, the field of counselling and talking therapies still lacks a shared, cohesive evidence-based approach as to the best ways to help people – as a result, and despite the hardworking army of counsellors and psychotherapists (operating from a wide range of models), the rates of depression, anxiety disorders, addictive behaviour etc continue to climb. This online counselling course cuts through the ideology and concentrates on what we know from research findings works – and why – important information if you want to ensure you’re helping your patients as quickly and effectively as possible. Tutor Joe Griffin is an acknowledged expert on psychological interventions for depression, anxiety, anger disorders, trauma and addiction. He has transformed the outcomes of thousands of counsellors by showing them how to work with the givens of human nature – the result is a truly holistic, evidence-based and powerfully effective approach that empowers clients and helps them build resilience against future setbacks. If you work with, or support, distressed adults or children, you will gain essential new information that will make your work easier and more effective. The training course also provides an excellent foundation for anyone interested in becoming a counsellor or psychotherapist – it will help you see the wood for the trees – and could even save you years of wasted effort! Discover for yourself what can be done to make counselling much more reliably effective – and why this powerful approach is inspiring so many in the caring and teaching professions. Take the online course now. I've learnt more about effective counselling today than on my 2-year university course!COUNSELLOR What will you learn New insights from skills-based research and neuroscience which are proving hugely beneficial and improving outcomes Information (that no one else has given you) to make you more effective in your work – straight away Knowledge of the major myths that still continue in the field and make much counselling ineffective – taking this course could save you years of wasted effort! The core counselling skills of brief therapy that really make a difference fast – even with ‘stuck’ clients A scientifically sound knowledge of why these techniques are so valuable Moving and instructive case histories, including films of different brief therapy sessions for depression and anxiety which show effective counselling in action Demonstration of an essential skill for treating a wide range of problems A greater understanding of the mind/body connection and unconscious processes How to avoid harming people in counselling and psychotherapy (as can sometimes happen unwittingly, however well meaning the therapist) A new understanding of the revolutionary human givens approach to counselling and psychotherapy and how it can make you more effective if you work in these fields The importance of working in this truly holistic, integrated and evidence-based way Knowledge of what we all need to maintain our emotional health and new insights into what goes wrong for people A flexible framework for defining and generating mental health and wellbeing The link between effective psychotherapy/counselling and learning A solid grounding in what it takes to be an effective counsellor or psychotherapist and the skills required Includes course notes Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Who is this course suitable for? Anyone whose work involves advising, treating or counselling disturbed or distressed people All health and welfare professionals, including: psychotherapists, counsellors, psychologists, occupational therapists, doctors, nurses, health visitors, physiotherapists, pastoral workers, social workers, support workers, youth workers, trainee counsellors, university welfare officers and school counsellors Planners with responsibility for managing care resources Anyone considering a career in counselling or psychotherapy – or who would like to know more about the most effective strategies for alleviating emotional distress (for personal or professional reasons) Advisors and managers responsible for staff welfare Course Programme Part 1What is counselling? When does it work? When does it not? Part 2Working in tune with how the brain works Part 3Mind/body connections: internal processes Part 4The seven core skills of brief counselling
Description: This Diploma in YouTube Video Marketing course will teach you the appropriate methods, strategies and other essentials of YouTube video marketing. You will learn how effectively you can market your business on YouTube. This course covers the areas of YouTube marketing secrets, the creation of YouTube marketing video, niche targeted playlist, using viral contents etc. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through YouTube Social Marketing People who have an interest in Social Marketing and how to effectively communicate and promote through YouTube Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in YouTube Video Marketing course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Online Content Creator Product Creators Sales Managers Sales and Promotions Specialists Social Media Specialist Top Executives And Much More! Diploma in YouTube Video Marketing Create the Perfect YouTube Marketing Video: 5 Tips To Get it Right 00:30:00 YouTube Video Marketing Tips: Join the Community 01:00:00 Marketing Your Product On YouTube: 10 Reasons Why You Should Do It 00:30:00 YouTube Marketing Tips: Promoting Your Perfect Marketing Video 01:00:00 Unique Things You Can Do with Your YouTube Marketing Video 01:00:00 Using YouTube to Market Your Product: Should You Hire a Professional? 01:00:00 Niche Targeted Playlists: Boost Your YouTube Marketing Video 01:00:00 Promote Your Perfect YouTube Marketing Video For Free: Here's How to Do It 00:30:00 Viral Marketing Tips for Your YouTube Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Secrets-Promote Your Product or Business! 01:00:00 Use YouTube to Create Unlimited Sales for your Business 01:00:00 Choose Your Niche: An Important Step in Your YouTube Marketing Video 01:00:00 Using Viral Content: Creating Your Perfect YouTube Marketing Video 02:00:00 YouTube Marketing Tactics: Are These Products Helpful or Scams? 01:00:00 Final Exam Final Exam- Diploma in YouTube Video Marketing 00:20:00 Mock Exam Mock Exam- Diploma in YouTube Video Marketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: Microsoft SharePoint, a cloud-based service, helps the company to share and collaborate with colleagues, partners and customers. In the Microsoft SharePoint 2016 For Administrators, you will learn how to access internal sites, documents, and other information from anywhere at any place using any device. Throughout the course, you will know the tricks and techniques of using Microsoft SharePoint. You will know how to create and configure site collocations, how to configure top-level sites, how to use workflows, etc. The course will also teach you the procedures of configuring site collocation metadata, setting up archiving and compliance policies, and the ways of configuring search options. Learning Outcomes: Create & backing up site collections, set quotas, and configure audit options Handle different features and apps Adding RSS feed to sites and creation and configuration of document sets Content type creation and adding columns to it Configure site policies, in-place records management, and information management policies Configure and utilize content organizer Understanding workflows and its composition SharePoint workflow planning and development Configuring and implementing search options and search alerts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft SharePoint 2016 For Administrators is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft SharePoint 2016 For Administrators is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Creating and Configuring Site Collections Create a Site Collection 00:45:00 Set Quotas 00:30:00 Configure Audit Options 00:30:00 Back Up a Site Collection 00:15:00 Configuring Top-Level Sites Managing Features and Apps 00:30:00 Add an RSS Feed to Your Site 00:30:00 Create and Configure Document Sets 01:00:00 Configuring Site Collection Metadata Create a New Content Type 01:15:00 Add Columns to Content Types 00:45:00 Archiving and Compliance Configure Site Polices 00:45:00 Configure In-Place Records Management 01:00:00 Configure Information Management Policies 01:15:00 Configure and Use the Content Organizer 01:15:00 Creating Workflows Understanding Workflows 00:30:00 Create and Run a Workflow 01:00:00 Implementing and Configuring Search Configure Search Options 01:00:00 Create Search Alerts 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Administrators 00:00:00 Mock Exam Mock Exam- Microsoft SharePoint 2016 For Administrators 00:20:00 Final Exam Final Exam- Microsoft SharePoint 2016 For Administrators 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Explore the strategies of viewing, creating, manipulating, printing and managing files in Portable file Documents with the Adobe Acrobat 9 Advanced course. The course is designed for the people who have the basic knowledge of Adobe Acrobat version 9 and want to upgrade their skill. The course teaches you how to use the document properties and how to compare the documents. You will able to identify which document is the newest one by using the option of compare files from the Review and Approve groups which you will find in the tool option. The course also teaches you how to enhance the scan documents, and how to add sound, video, and buttons to your PDF. Apart from these, the course shows you how to use the Measurement tools to measure objects such as drawings. The use of distance tools, perimeter tool, the area tool, etc. will be discussed in the course. You will know how to create a form from the Word Document, how to run an accessibility test, how to create a digital signature, how to add a signature to your PDF. Shortly, the video course makes you an expert and advanced users of Adobe Acrobat 9. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Adobe Acrobat 9 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Adobe Acrobat 9 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction 00:02:00 Advanced Document Tools Using Document Properties 00:11:00 Comparing Documents 00:04:00 Enhancing Scans 00:04:00 Adding Rich Media Adding Sound 00:04:00 Adding Video 00:03:00 Adding buttons 00:07:00 Using the Measurement Tools Understanding the Measurement Tool 00:03:00 Using the Distance Tools 00:02:00 Using the Perimeter Tool 00:02:00 Using the Area Tool 00:01:00 Creating Forms Creating a Form from a Word Document 00:03:00 Creating a Form from InDesign 00:02:00 Adding Form Elements 00:07:00 Adding Check Boxes and Radio Buttons 00:04:00 Distributing Forms 00:05:00 Understanding Accessibility What is Accessibility? 00:02:00 Running an Accessibility Test 00:06:00 Creating Signatures and Certificates What is a Digital Signature? 00:02:00 Creating a Digital Signature 00:04:00 Adding a Signature to a Document 00:01:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Interrogations And Confessions Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interrogations And Confessions Psychology comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Interrogations And Confessions Psychology. It is available to all students, of all academic backgrounds. Requirements Our Interrogations And Confessions Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:22:00 total length •The English Law on Confessions: 00:23:00 •Interrogation in Britain: 00:21:00 •The Royal Commission Research: Persons at Risk amid Police Custody: 00:19:00 •Identifying 'Oppressive' Police Interviewing Tactics in Britain: 00:19:00 •Theories of Reason of Confession by Suspects: 00:20:00 •The Psychological Assessment of False Confession: 00:19:00 •The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice: 00:21:00 •Assignment - Interrogations And Confessions Psychology: 00:00:00
