689 Equality & Diversity courses in Cardiff delivered On Demand

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Nursery Nurse Online Our Nursery Nurse course will teach you the skills and information you need to help young children navigate the first years of their educational journey. This Nursery Nurse course is designed to give you the knowledge and skills you will need to become a fully qualified Nursery Nurse or Nursery Teacher. This Nursery Nurse course will enable you to gain in-demand skills that employers are looking for to offer children the learning support they require until they enter primary school. Learn everything you need to know about caring for little children and how to play an important part in their development. Enrol in this Nursery Nurse course today and gain the experience, skills, and knowledge you need to advance in your career as a nursery nurse or teacher. Main Course: Nursery Nurse Course Free 15 Courses Course 01: Speech & Language Therapy Course 02: Teaching Assistant Course 03: Primary Teaching Diploma Course 04: EYFS Teaching Diploma Course 05: Childcare and Nutrition Course 06: Autism Diploma Course Course 07: Diploma in Special Education Needs (SEN) Course 08: Advanced Diploma in Child Care Course 09: Level 2 Safeguarding Children Training Course Course 10: Level 2 Diploma for the Early Years Practitioner Course 11: Level 2 Certificate in Behaviour that Challenges in Children Course 12: Level 3 Certificate in Understanding Autism Course 13: Level 3 Award in Childcare and Education Course Course 14: Level 4 Early Years Course Course 15: Level 4 Diploma in Child Psychology Course [ Note: Free PDF certificate as soon as completing the Nursery Nurse course] Course Curriculum of Nursery Nurse Course Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Careers Assessment Method After completing each module of the Nursery Nurse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Nursery Nurse course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nursery Nurse Nursery Nurse Course is included for: Students Recent graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to improve their knowledge and skill. Requirements Nursery Nurse There are no specific requirements for Nursery Nurse course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Our Nursery Nurse course will teach you the skills and information you need to help young children navigate the first years of their educational journey. This Nursery Nurse course is designed to give you the knowledge and skills you will need to become a fully qualified Nursery Nurse or Nursery Teacher. This Nursery Nurse course will enable you to gain in-demand skills that employers are looking for to offer children the learning support they require until they enter primary school. Learn everything you need to know about caring for little children and how to play an important part in their development. Enrol in this Nursery Nurse course today and gain the experience, skills, and knowledge you need to advance in your career as a nursery nurse or teacher. Why Choose Nursery Nurse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Nursery Nurse Bundle Course Course 01: Nursery Nurse Course 02: Teaching Assistant Course 03: Childcare and Nutrition Course 04: Autism Diploma Course 05: Diploma in Special Education Needs (SEN) Course 06: Advanced Diploma in Child Care Course 07: Level 2 Safeguarding Children Training Course 08: Level 3 Certificate in Understanding Autism Course 09: Level 3 Award in Childcare and Education Course 10: Level 4 Early Years Detailed course curriculum Nursery: Nursery Nurse Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carrers Assessment Method After completing each module of the Nursery Nurse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Nursery Nurse course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Nursery Nurse Course is included for: Students Recent graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to improve their knowledge and skill. Requirements Nursery Nurse There are no specific requirements for Nursery Nurse course because it does not require any advanced knowledge or skills. Career path Nursery Nurse Certificates Certificate of completion Digital certificate - Included