Overview The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth.
The CIEH Foundation Certificate in Occupational Health and Safety supports businesses in their legal obligations to ensure employees are protected from harm. This course is ideal for those who want to develop their knowledge of health and safety issues in the workplace and of the regulations for maintaining a healthy and safe working environment. This course will focus on common hazards and how to control them. It will help you work more safely and be more aware of how your own actions can affect the health and safety of others.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Complete Ruby programming training course description This course starts with a quick-start session and then explains the language in detail from the bottom up. Hands on sessions follow all the major sessions to reinforce the theory. What will you learn Read Ruby programs. Write Ruby programs. Debug Ruby programs. Complete Ruby programming training course details Who will benefit: Anyone wishing to program in Ruby. Prerequisites: Software development fundamentals Duration 3 days Complete Ruby programming training course contents Introduction A tour of Ruby, Try Ruby, A suduko solver in Ruby. The Structure and execution of Ruby Lexical structure, Syntactic structure, Files structure, Program encoding, Program execution. Datatypes and objects Numbers, text, Arrays, Hashes, Ranges, Symbols, True, false, and nil, Objects. Expressions and operators Literals and keyword literals, Variable references, Constant references, Method invocations, Assignments, Operators. Statements and control structures Conditionals, loops, Iterators and enumerable objects, Blocks, Altering flow control, Exceptions and exception handling, BEGIN and END, Threads, fibres and continuations. Methods, Procs, Lambdas and closures Defining simple methods, Method names, Methods and parentheses, Method arguments, Procs and lambdas, Closures, Method objects, Functional programming. Classes and modules Defining a simple class, Method visibility: public, protected, privates, Subclassing and inheritance, Object creation and initialization, Modules, Loading and requiring modules, Singleton methods and Eigenclass, Method lookup, Constant lookup. Reflection and metaprogramming Types, classes and modules, Evaluating strings and blocks, Variables and constants, Methods, Hooks, Tracing, ObjectSpace and GV, Custom control structures, Missing methods and missing constants, Dynamically creating methods, Alias chaining. The Ruby platform Strings, Regular expressions, Numbers and Math, Dates and times, Collections, Files and directories, Input/output, Networking, Threads and concurrency. The Ruby environment Invoking the Ruby interpreter, The Top-level environment, Practical extraction and reporting shortcuts, Calling the OS, Security.
IS-IS training course description A hands on course on IS-IS link state routing protocol. The main focus of the course is the use of IS-IS in an IP only environment but can be tailored to concentrate on the use of IS-IS in CLNP networks. Hands on sessions use Cisco routers. What will you learn Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. IS-IS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IS-IS training course contents Introduction The history of IS-IS, OSI background, terminology, addressing, how OSI networking works, ES-IS, ISIS, IS types, basic OSI configuration, other configuration parameters. Running IS-IS in an IP environment Integrated routing, Dual IS-IS, OSI only IS-IS, IP only IS-IS, packet formats and the use of CLNP, Basic configuration. How IS-IS works in detail Link state theory, tuneable parameters, IS-IS metrics, hellos, CSNP intervals, retransmissions, TLVs, Sub TLVs, Designated routers and pseudo nodes, authentication. Level 1 and level 2 in detail Router types, circuit types, Hot potato routing, route leaking, Area partitioning. Multiple addresses Redistribution and summarisation Tagging and filtering
Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.
The NVQ Level 3 is designed to provide both new entrants and those seeking progression in their career, with the opportunity to develop the necessary skills to carry out job roles and responsibilities associated with the installation and maintenance of Electrotechnical systems. The EWR is for electricians who have been working in the industry for at least 5 years but have not formally completed an industry apprenticeship or Level 3 NVQ qualification. Successful completion of the NVQ and AM2 assessment will satisfy the entry criteria for JIB accredited Gold Card status. Bear in mind that the C&G 2391-50 and 18th Edition courses are pre-requisites to the Experienced Worker route. In case you don’t hold them, we can help you with a Pre-Experienced Worker Route package.