Elevate your environmental consciousness with our Environmental Awareness Training. From pollution understanding to sustainable practices and legal standards, this course empowers you with the knowledge to make a positive impact on our planet.
First Aid and Mental Health First Aid Advocacy are paramount in the workplace, fostering a safe and supportive environment. In the UK, nearly 600,000 non-fatal workplace injuries were reported in 2020, underscoring the need for First Aid training to mitigate immediate risks. Equally crucial is Mental Health First Aid, given that in Britain, mental health issues affect one in six employees, contributing to 300,000 lost jobs annually. Our Workplace First Aid and Mental Health Advocacy course addresses these challenges head-on. By investing in these skills, employees become equipped to respond swiftly to injuries and provide crucial initial support for mental health concerns. This not only enhances workplace safety but also cultivates a compassionate culture. With our course, your team gains the expertise needed to navigate both physical and mental health emergencies, ensuring a resilient and thriving workplace. Prioritize your team's well-being and productivity by enrolling in our comprehensive training program today. Curriculum Breakdown Course 01: Diploma in Mental Health First Aid at QLS Level 5 Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React to People in Mental Health Crisis Course 02: Workplace First Aid Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid CPD 160 CPD hours / points Accredited by CPD Quality Standards Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Mental Health Support Worker - £18-25k/year First Aid Trainer - £25-30k/year Emergency Medical Technician - £20-28k/year Occupational Health Advisor - £30-45k/year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed HARDCOPY Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99
Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry. Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence. Enrol now and let your clients have the best travel experience! Learning Objectives Familiarise yourself with the various types of concierge services Learn the principles for a concierge service business Gain the skills to deliver exceptional customer service Learn about the concierge work environment and etiquettes Enrich your knowledge of the emergency measures of a hotel concierge Who is this Course for? This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Concierge Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Employing for a Diverse Workforce Certification With regards to your working environment, variety is something other than a typical popular expression. It very well may be the way in to your organization's prosperity. Late investigations led by various associations have shown the gigantic advantage that a different labor force can have on an organization. Everything from your main concern to your standing locally to the work space can change, when you put your time and cash in recruiting a different scope of staff individuals. This course furnishes you with exhaustive data about recruiting for a different labor force. It starts by furnishing you with the meaning of variety and giving you a couple of models. We at that point proceed onward to talk about how to enroll, when variety is your objective, including parts of your current employing rehearses that you need to relinquish. Then, we proceed onward to examine the manners by which your organization can hold its different labor force. At last, we cover the contemplations that you need to consider, while making a variety strategy, including its various advantages. You will Learn: The most well-known variety types that you can hope to find in the labor force How an assorted labor force can profit your organization Data to incorporate and to exclude from your work postings to pull in different competitors The reasons why you need a variety strategy Which people you ought to counsel, prior to concluding any draft variety strategy, and why What the 'pipeline issue' is, and how to conquer it easily Advantages of Taking this Course Understanding what variety implies, particularly in a corporate setting Realizing what qualities are secured under UK law Knowing how assorted staff individuals can add to your association's prosperity Figuring out how to analyze your own disposition and right any possible predisposition or address any prior biases Understanding the significance of responsibility with respect to the board, with regards to a variety technique
Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour. You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work
Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation. What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist
Onboarding Tools Certification Onboarding is a critical piece of the enrollment interaction. Everybody, paying little mind to job or industry, should go through the onboarding cycle. These projects are more top to bottom than ordinary instructional classes, giving your new staff individuals important data about your organization, their part inside it and the corporate culture. Studies show that organizations that offer these projects have more significant levels of representative maintenance and fulfillment. Numerous HR offices across the UK are embracing these projects consequently, to build the odds that new workers see a positive outcome from the beginning. This course expounds on the onboarding devices that your association needs, to adequately and productively deal with your new workers. It starts by giving you a concise outline of the idea of onboarding, remembering a definition and its significance for the working environment. Then, it covers the instruments that you should use for accepting and conveying data to your new staff individuals. The devices that you can use to keep tabs on their development are additionally talked about in detail. At long last, we will give you the data that you need, to pick the best onboarding instruments for your association's exceptional requirements. You will Learn: The job of innovation in How you can utilize advanced structures to make the onboarding cycle simpler Data with respect to learning the board frameworks and how they can be useful Instructions to utilize agendas and Excel to follow progress Why you ought not zero in on cost Why you need to consider how regularly these onboarding programs are probably going to be utilized Advantages of taking this Course: Seeing more about the significance of Why and how to utilize recordings in your onboarding Figuring out how RACI can be applied to the onboarding cycle What explicit organization needs you ought to consider while picking onboarding apparatuses Seeing precisely what onboarding is and how it applies to each industry
Are you ready to be the catalyst that drives business success and innovation? In an ever-evolving marketplace, an astonishing 80% of global companies are actively seeking professionals with advanced business development expertise. Our "Business Development - Level 7 Advanced Diploma" bundle promises a profound theoretical exploration into six core areas of business development. This bundle will not only deepen your understanding of business development but also provide a holistic view of how different facets of a business interact and grow in a competitive environment. Empower business development to thrive and scale. Enrich your insights, strategies, and methodologies with this all-encompassing Business Development course. Enrol now and redefine business brilliance! Learning Outcomes: Understand core concepts of Business Development. Grasp advanced theories in Business Management. Analyse businesses with precision and insight. Gain foundational knowledge in Lean Process. Familiarise yourself with Six Sigma methodologies. Delve deep into the realms of Commercial Law. Our Business Development - Level 7 Advanced Diploma bundle offers a meticulous theoretical study across various critical sectors of the business landscape. By diving into Business Development, you will understand the foundational strategies that drive growth and expansion. Advanced Business Management principles will equip you with the theoretical tools to streamline processes and make data-driven decisions. Through Business Analysis, Lean Process, and Six Sigma, learners will be introduced to efficient methodologies aimed at continuous improvement and waste reduction. Lastly, the legal facets of Business Law and Commercial Law offer insights into the regulatory framework that governs business operations, ensuring that you're well-versed in the legal considerations that underpin every enterprise. Courses in this Business Development Bundle Course 01: Business Development Additional Free Courses: Course 02: Advanced Diploma in Business Management Course 03: Business Analysis Course 04: Diploma in Lean Process and Six Sigma Course 06: Business Law Course 07: Commercial Law Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development bundle is ideal for: Aspiring business development Strategists Prospective Management Consultants Budding Corporate Lawyers Entrepreneurial Enthusiasts Requirements To enrol in this business development course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Manager Operations Analyst Management Consultant Lean Six Sigma Black Belt Corporate Lawyer Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99
Thank you for joining this transformative journey. Our SEN Teaching Assistant course is not just about education; it's about creating an environment where every child can thrive, regardless of their unique abilities. Ignite your journey into the realm of education with our Level 7 Advanced Diploma in SEN Teaching Assistant. Seamlessly tailored for aspiring SEN teaching assistants, this course is an intellectual odyssey that delves into the intricacies of Special Educational Needs. Elevate your expertise through meticulously designed modules that unfold the rich tapestry of SEN education, ensuring you grasp the essence of being a proficient SEN Teaching Assistant. With a strategic emphasis on SEN throughout, this course promises to be an enriching voyage for learners seeking profound insights into the world of Special Educational Needs. Level 7 Advanced Diploma in SEN Teaching Assistant Course Learning Outcomes Learn everything there is to know about Special Educational Needs. Gain expertise in delivering successful SEN help. Gain knowledge about effective teaching strategies for students with special education needs. Investigate several SEN teaching approaches to meet a range of needs. Improve your ability to interact and communicate in order to educate effectively. Gain experience in handling and assisting students who have issues related to their physical, mental, or sensory needs. Level 7 Advanced Diploma in SEN Teaching Assistant Module 01 : Special Education Needs (SEN) An Overview Module 02 : SEN Support Module 03 : High Quality Teaching for Pupils with SEN Module 04 : SEN Teaching Methodologies Module 05 : Communication and Interaction Module 06 : Cognition and Learning Module 07 : Social, Emotional and Mental Health Difficulties Module 08 : Sensory or Physical Needs Module 09 : Working in Partnership Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in SEN Teaching Assistant SEN Teaching Assistant Special Education Needs Coordinator (SENCO) Learning Support Assistant Inclusion Support Worker Behavioural Support Assistant Autism Support Specialist Requirements Level 7 Advanced Diploma in SEN Teaching Assistant To enrol in this Level 7 Advanced Diploma in SEN Teaching Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path SEN Teaching Assistant: Average Salary: £18,000 to £25,000 per year Learning Support Assistant: Average Salary: £16,000 to £22,000 per year Behaviour Support Worker: Average Salary: £20,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): Average Salary: £30,000 to £45,000 per year Speech and Language Therapist Assistant: Average Salary: £20,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each