This Diploma in Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Human Resources at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Human Resources at QLS Level 5 course. Due to Human Resources at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Human Resources at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Human Resources at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Human Resources at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Human Resources at QLS Level 5 course. This Human Resources at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Human Resources at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Human Resources at QLS Level 5 course: Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Human Resources at QLS Level 5exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Human Resources at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Human Resources at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Human Resources at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Give a compliment to your career and take it to the next level. This HR will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this HR bundle will help you stay ahead of the pack. Throughout the HR programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this HR course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This HR Bundle Consists of the following Premium courses: Course 01: HR Management Level 3 Course 02: Recruitment Consultant - Level 4 Course 03: Employment Law Level 3 Course 04: Law and Contracts - Level 2 Course 05: Virtual Interviewing for HR Course 06: Payroll Management - Diploma Course 07: Pension UK Course 08: HR - Crisis Communication Course 09: GDPR Data Protection Level 5 Course 10: Performance Management Course 11: Equality and Diversity Enrol now in HR to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your HR expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08 : Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this HR bundle. Requirements This HR course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Are you a payroll manager in the UK? Do you often find yourself struggling with complex tax laws and regulations? Are you looking for a comprehensive solution to improve your payroll management skills? Look no further than the Payroll, Sage 50, Tax for Payroll Managers bundle. This bundle offers an extensive range of courses that cover all aspects of payroll management, including tax regulations and accounting principles. By enrolling in this bundle, you can learn everything you need to know to manage payroll efficiently, accurately, and confidently. But why should you learn about payroll management and tax regulations in the UK? Firstly, it's essential to ensure that you comply with all relevant laws and regulations to avoid costly penalties and legal issues. Secondly, by managing payroll effectively, you can boost employee morale, reduce errors and increase efficiency, ultimately leading to increased profitability for your business. Don't miss out on this opportunity to upgrade your payroll management skills. Enrol in the Payroll, Sage 50, Tax for Payroll Managers bundle today and take the first step towards a successful career in payroll management. This Payroll, Sage 50, Tax for Payroll Managers Bundle Consists of the following Premium courses: Course 01: Payroll Management Course Course 02: Pension UK Course 03: Sage 50 Accounts Course 04: Level 3 Tax Accounting Course 05: Professional Personal Finance Course Course 06: Accounting and Finance Diploma Course 07: Managerial Accounting Masterclass Course 08: Budgeting and Forecasting Course 09: Financial Analysis Course 10: Business Administration Level 3 Course 11: Xero Projects & Job Costing Course 12: Employment Law Level 3 Course 13: GDPR Data Protection Course 14: Certificate in Anti Money Laundering (AML) Course Curriculum: Payroll Management Course Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 23: Reports and Historical Data Module 24: Year-End Procedures CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Payroll managers in the UK Accounting and finance professionals seeking to enhance their payroll management skills Business owners and managers responsible for payroll management Requirements This Payroll, Sage 50, Tax for Payroll Managers course has been designed to be fully compatible with tablets and smartphones. Career path Payroll Manager: £25,000 - £55,000 per year Senior Payroll Manager: £40,000 - £70,000 per year Financial Controller: £35,000 - £70,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Payroll Management Course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Are you looking to enhance your employees' abilities and skills in Anti Money Laundering (AML)? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Anti Money Laundering (AML) skills. Whether your employees are new to Anti Money Laundering (AML) or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. AML Course Package Course 01: AML: AML Customer Due Diligence Course 02: AML: AML Act & Regulations Course 03: AML Awareness Training Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Anti Money Laundering (AML) course allows employees to learn at their own pace. Ongoing Support: Dedicated Anti Money Laundering (AML) experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Anti Money Laundering (AML) training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown of Certificate in Anti Money Laundering (AML) - For 10 Employees Course: Course 01: AML: AML Customer Due Diligence Module 01: Responsibility of the Money Laundering Reporting Officer Module 02: Risk-based Approach Module 03: Customer Due Diligence Course 02: AML: AML Act & Regulations Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Course 03: AML Awareness Training Module 01: Record Keeping Module 02: Suspicious Conduct and Transactions Module 03: Awareness and Training Our Anti Money Laundering (AML) course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Anti Money Laundering (AML) course is ideal for new professionals looking to thrive in the Anti Money Laundering (AML) field. Requirements Enrolling in this Anti Money Laundering (AML) course only requires a basic understanding of the English language and an internet connection. Career path Completing the Anti Money Laundering (AML) course will enhance your employees' knowledge and confidence. AML Compliance Analyst: £30,000 to £50,000 per year AML Investigator: £25,000 to £45,000 per year AML Officer: £28,000 to £50,000 per year AML Risk Manager: £35,000 to £60,000 per year AML Consultant: £40,000 to £70,000 per year AML Compliance Manager: £45,000 to £80,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate
Performance management is essential in any organisation, and plays a crucial role in management and HR. To ensure that employees are working to the best of their ability and to measure their productivity, it is important to understand employee key performance indicators (KPIs). This course explores the core employee KPIs in detail and discusses the different strategies for keeping employees engaged. It explains the importance of employee recognition and rewards, how the employee reporting process works, the rules for effective employee goal setting, and much more. Not only will you fine tune your leadership and management strategy, but you will gain the skills to understand your employees' needs and get the best out of them to achieve shared organisational goals. This best selling Performance Management Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Performance Management Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Performance Management Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Performance Management Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Performance Management Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Performance Management Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Performance Management Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Employment Law Now Employment Law provides direction to both employers and employees to an extent. Because of Employment Law, both parties are better aware of their obligations and boundaries. This saves big time conflicts between employers and employees. This Employment Law UK course has everything you need to do your job smoothly without any dispute in the workplace. There are many great job opportunities relating Employment Law in the UK. However, on a daily basis, many companies shut down, and employees get fired because they unintentionally go against the law. Hence, it is crucial for both employers and employees to be aware of Employment Law. Throughout this course, you will discover how Employment Law ultimately shapes an organisation and the experience of employees. Additionally, you will be acquainted with insurance contract laws and holiday funds. Moreover, you will also acquire Employment Law knowledge about HR and payroll management. Furthermore, you will find solutions for any contract breach, learn appropriate office skills and everything in between. This Employment Law bundle is made up of 11 popular courses: Course 1: UK Employment Law and Employee Rights Diploma Course 2: Law and Contracts - Level 2 Course 3: HR Management Course 4: HR And Recruitment Consultant Training - Level 4 Course 5: Office Administration Certificate Course 6: GDPR Course 7: Performance Management Course 8: Payroll Management - Diploma Course 9: Workplace Confidentiality Course 10: Personal Development Masterclass Course 11: Anti Money Laundering (AML) Regulation for AML Officers Diploma Key features of this Employment Law course: This Employment Law bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Employment Law now to advance your career! UK Employment Law and Employee Rights Diploma Get an overview of Employment Law Know how to deal with discrimination in the workplace Understand health and safety at work Law and Contracts - Level 2 Familiarise with the UK Law Be aware of Insurance Law Comprehend contracts for employees HR Management Learn about employee recruitment and selection procedure Acquire knowledge about employee relations Find out about the employee termination process HR And Recruitment Consultant Training - Level 4 Get an overview of the recruitment industry Pick up client strategy in the recruitment sector Know the steps to start and run a successful recruiting service Office Administration Certificate Possess skills of an effective administrator Get hold of communication skills Learn the basics of telephone etiquette GDPR Be aware of the lawful basis for preparation Make head or tail of rights and breaches Understand responsibilities and obligations Performance Management Get an elaborate introduction to performance management Identify key performance indicators Master the art of reporting Workplace Professionalism and boundaries - Level 2 Learn to position yourself as a professional Enhance your professional image Expand and polish your skills Personal Development Masterclass What's Your Self Image and How It Affects Your Self Esteem Causes for Low Self Esteem Changing Your Mindset to Overcome Limiting Beliefs Anti Money Laundering (AML) Regulation for AML Officers Diploma Grasp the concept of the risk-based approach Adapt the skill of record-keeping Be aware of suspicious conduct and transactions ------------------------------------------------------------------------- How will I get my Employment Law Certificate? After successfully completing the Employment Law course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Law Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Law course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Employment Law course will help you to explore many different career opportunities. Enrolling on this Employment Law course can lead you to the following career paths: Human Resource HR Advisor HR Assistant Recruiter Recruitment Agency And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (UK Employment Law and Employee Rights Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Introduction: Slips, trips and falls in the workplace are some of the biggest causes of increased employee absenteeism, insurance costs and lowered productivity. By implementing stringent risk assessment procedures and regular inspections, you can significantly reduce the risk of accidents. Responsible employers understand that they have a legal and moral duty to promote employee health and wellbeing by creating a safe work environment. This course explains the following topics in detail: The importance of maintaining a safe workplace environment for employees, as well as visitors; understanding the negative effects of employees working in a risky environment, which increases the likelihood of slips, trips and falls; Common hazards found in workplace environments, including trailing cables, contaminated and uneven floor surfaces, poor lighting, unguarded stairs, clutter and improper cleaning methods; The selection of appropriate footwear, including the design of the outer sole and the materials used to make the shoes; the tread and cleat pattern, as well as the tread depth. Preventative techniques, in order to eliminate risks, including conducting risk assessments, training cleaning staff to use proper techniques and educating employees to immediately report any spills; Other control measures, including providing education and training to employees and cleaning staff, providing adequate lighting, installing ramps and railings along stairs, using proper mopping and spill clean-up techniques and unclogging drains. Important benefits of studying the course include: Improved levels of wellbeing, health and happiness amongst employees A minimisation in employee absenteeism, a reduction of sick days and insurance costs Gaining a well-deserved reputation as a responsible and caring employer The maximisation of productivity and profits.
***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Strategic People Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the UK, 83% of employees believe that good people management is crucial for their job satisfaction, and that companies with strong people management practices have 21% higher profit margins. If you're looking to make a real impact in your organisation and boost your career, then our Level 7 Advanced Diploma in Strategic People Management Bundle is for you! This bundle equips you with the knowledge and skills to excel in leading and managing people effectively. You'll gain insights into strategic management, employee engagement, performance management, conflict resolution, talent acquisition and retention, legal compliance, and more. But that's not all. When you enrol in this Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 7 Advanced Diploma in Strategic People Management Career Bundle: Course 01: Level 7 Advanced Diploma in Strategic People Management Course 02: Strategic Management and Leadership Development Course 03: Organization & People Management Course 04: Diploma in Performance Management Course 05: Leadership and People Management Diploma Course 06: Diploma in Employee Management Course 07: Conflict Management Training Course 08: Equality & Diversity Course 09: Employee Training Responsibilities Course 10: Talent Management & Employee Retention Techniques Course 11: Diploma In UK Employment Law Course 12: HR Management Diploma Course 13: Recruitment Consultant Diploma Course 14: Workplace Communication Management Course 15: Diploma in Meeting Management Course 16: Payroll Administrator Training Course 17: Public Speaking Diploma Course 18: Cross-Cultural Awareness Training Course 19: Communicate and Work With People From Other Cultures Course 20: Diploma in Operations Management Course 21: Change Management Course 22: Time Management Course 23: Smart Goal Setting Course 24: Critical Thinking in The Workplace Course 25: Compliance Risk and Management With Level 7 Advanced Diploma in Strategic People Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in this bundle today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! Level 7 Advanced Diploma in Strategic People Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: HR manager Team leader Business partner Head of department This Strategic People Management course is the perfect launchpad for those eager to propel their careers in: CIPD Level 7 Advanced Diploma in Strategic People Management CIPD Level 7 Advanced Diploma in Strategic Learning and Development ATHE Level 7 Extended Diploma in Strategic Management CMI Level 7 Diploma in Strategic Management and Leadership Level 7 Diploma in Strategic Management and Innovation Level 7 Diploma in Strategic Management and Leadership CMI Level 7 Diploma in Strategic Management and Leadership Practice Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.