Dive deep into the intriguing world of 'Fashion Psychology: The Psychology Behind Style Choices.' Our modern lives are adorned with fashion decisions, and these choices often mirror deeper cognitive and emotional processes. This course deciphers the link between attire selections and human psyche, elucidating how perception, cognition, and emotions shape our style preferences. From understanding the intricate connection between fashion and societal influences to exploring sustainability in fashion, you'll acquire a rich blend of knowledge, transforming the way you perceive the fashion world. Learning Outcomes Grasp the foundational concepts of fashion psychology. Analyse the relationship between fashion and human perception. Understand the influence of societal norms on fashion choices. Explore the emotional ties between individuals and their wardrobe selections. Identify trends and future trajectories in the realm of fashion psychology. Why buy this Fashion Psychology: The Psychology Behind Style Choices? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fashion Psychology: The Psychology Behind Style Choices for? Individuals passionate about understanding the deeper meanings behind fashion choices. Marketing professionals aiming to understand consumer behaviour in the fashion industry. Sustainability advocates looking to grasp the interplay between fashion and ecological considerations. Psychologists keen on exploring the nexus between attire and mental processes. Aspiring fashion consultants aiming to offer value-based advice to clients. Career path Fashion Psychologist - £40,000 - £65,000 Consumer Behaviour Analyst (Fashion) - £30,000 - £55,000 Fashion Sustainability Consultant - £35,000 - £60,000 Fashion Marketing Strategist - £45,000 - £70,000 Social Fashion Researcher - £32,000 - £58,000 Trend Forecaster - £38,000 - £63,000 Prerequisites This Fashion Psychology: The Psychology Behind Style Choices does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Fashion Psychology Introduction to Fashion Psychology 00:21:00 Module 02: Perception and Fashion Perception and Fashion 00:16:00 Module 03: Fashion and Mind Fashion and Mind 00:15:00 Module 04: Consumer Behaviour in Fashion Consumer Behaviour in Fashion 00:18:00 Module 05: Fashion and Social Psychology Fashion and Social Psychology 00:23:00 Module 06: Fashion and Emotional Psychology Fashion and Emotional Psychology 00:17:00 Module 07: Fashion and Sustainability Fashion and Sustainability 00:18:00 Module 08: Future Directions in Fashion Psychology Future Directions in Fashion Psychology 00:17:00
Overview This comprehensive course on Feline Behaviour & Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Feline Behaviour & Psychology comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Feline Behaviour & Psychology. It is available to all students, of all academic backgrounds. Requirements Our Feline Behaviour & Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 34 sections • 34 lectures • 06:58:00 total length •Domestication of Cats: 00:10:00 •Communication & Stress According to Origin: 00:08:00 •Sleeping & Toileting According to Origin: 00:07:00 •Hunting & Drinking Water According to Origin: 00:06:00 •Reproduction & Disease According to Origin: 00:06:00 •Another Type of Cats - Feral Cats: 00:09:00 •Understanding Feline Body Language: 00:17:00 •Understanding Common Behaviour: 00:20:00 •Understanding Cat Communication: 00:20:00 •Types of Feline Need: 00:11:00 •Do Cats Feel Love and Other Human Emotions: 00:13:00 •How Smart Are Cats: 00:09:00 •Why Do Cats Hiss: 00:03:00 •Why Do Cats Purr: 00:07:00 •Why Do Cats Rub Against Things: 00:07:00 •Why Do Cats Scratch Things: 00:06:00 •Why Do Cats Play with Their Prey: 00:05:00 •Why Do Some Cats Become Anxious or Phobic: 00:10:00 •Why Do Cats Roll on Their Backs to Greet People: 00:03:00 •Why Do Cats 'Sulk': 00:04:00 •Why Do Cats Knead or Paddle with Their Paws: 00:03:00 •Why Does a Male Cat Bite a Female's Neck While Mating: 00:03:00 •Why Do Mother Cats Move Kittens: 00:06:00 •Why Do Some Cats Howl, Especially at Night: 00:10:00 •Cats and the Law: 00:08:00 •Bringing Your New Cat Home: 00:19:00 •Feeding and Controlling Obesity: 00:27:00 •Managing Your Cat's Behaviour: 00:40:00 •Keeping Your Cat Safe: 00:33:00 •Neutering - Family Planning for Felines: 00:15:00 •Pregnant Cats, Birth and Care of Young Kittens: 00:35:00 •Cats Living Together: 00:17:00 •How to Prevent Cat Conflicts in Multi-cat Households: 00:10:00 •When to Let Go: 00:11:00
Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
About Course ' And medicine, law, business, engineering, these are noble pursuits and necessary to sustain life. But poetry, beauty, romance, love, these are what we stay alive for.' - N.H. Kleinbaum, Dead Poets Society Did you always wanted to write but ended up thinking 'Should I write? Will I be able to do this? More importantly, Will I be able to do this right?' In this online Creative Writing course, we will help you find your own answers to these questions, and start your journey in the fine art of Writing. What is creative writing? Writing has many different purposes. Some writing informs the audience, others report. Some writing, however, exists to tell a story or express an idea that falls outside of the rules-based writing. Creative writing involves any writing that tries to tell a story to the readers, in any format. Creative writing has many forms, including but not limited to Poetry, Literature. Why should you take this course? In this online course on Creative Writing, we dive into the true essence of becoming a skilled writer. We'll help you connect between innate talent and passion for the craft with fundamental techniques. Join us as we challenge preconceived notions, develop your unique writing style and tone, and equip you with the essential tools of writing. Whether you're a beginner seeking to ignite your passion for writing or a seasoned writer striving for breakthroughs, this course provides a nurturing environment for growth and exploration. Learn to craft captivating narratives, breathe life into memorable characters, and ignite emotions through your words Unleash your imagination, embrace unconventional thinking, and defy the limits of traditional storytelling. One day you might end up writing something as inspirational as: 'O Captain! My Captain 'Carpe Diem and enroll today! What Will You Learn? Develop Strong Writing Skills: Students will enhance their writing abilities by learning various techniques, strategies, and styles used in creative writing. Create Compelling Stories: Students will be able to construct engaging narratives, develop well-rounded characters, and employ effective plot structures. Explore Different Writing Forms: Students will gain knowledge and practice in different forms of creative writing, including poetry, script writing, and content Refine Editing and Revision Skills: Students will learn the importance of editing and revising their work to improve clarity, coherence, and overall quality. Course Content Introduction to Creative Writing Introduction to Creative Writing Grammar Tips Grammar Tips Storytelling: The Core Elements Storytelling: The Core Elements Fiction vs Nonfiction Fiction vs Nonfiction Writing Creative Nonfiction And General Writing Process Writing Creative Nonfiction And General Writing Process General Writing Process Writing Your First Draft Writing Your First Draft How ChatGPT can help you write How ChatGPT can help you write Conclusion Conclusion A course by Xpert Learning RequirementsThis course is tailored for beginners and aspiring writers who want to learn and develop their writing skills. No prior experience in writing is necessary. Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms
Overview This comprehensive course on Drawing Cartoon Humans will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Drawing Cartoon Humans comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Drawing Cartoon Humans. It is available to all students, of all academic backgrounds. Requirements Our Drawing Cartoon Humans is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 34 lectures • 05:12:00 total length •Introduction: 00:02:00 •The proportions of the Male body and how to make them cartoony: 00:18:00 •Polishing The Drawings and Adding costumes and other features to the design: 00:11:00 •Draw unidentified shapes: 00:10:00 •Draw a character in Profile: 00:08:00 •Draw a character from a squarelike shape: 00:10:00 •Designing a more stylized character: 00:09:00 •Design characters that come from the same world: 00:21:00 •Designing a HERO: 00:08:00 •Designing a Hero - Part 2: 00:05:00 •Designing a Hero - Part 3: 00:06:00 •Designing a Hero - Part 4, Defining the character: 00:11:00 •Designing a Hero - Part 5, A different approach to a heroic character: 00:07:00 •Designing a Hero - Part 6, A different type of Hero: 00:09:00 •Designing a Villain - Part 1: 00:12:00 •Designing a Villain - Part 2: 00:06:00 •Designing a Villain - Part 3: 00:06:00 •Designing a Villain - Part 4: 00:07:00 •Designing a Villain - Part 5: 00:06:00 •Designing a Villain - Part 6: 00:06:00 •Draw basic shapes: 00:24:00 •Make a character sheet out of a design of your choice: 00:14:00 •Female proportions - Part 1, What are the female proportions: 00:09:00 •Female Proportions - Part 2, How to stylize the female proportions: 00:08:00 •Female Proportions - Part 3, How to simplify the design: 00:05:00 •Designing a Heroine - what to think about: 00:12:00 •Designing a Heroine - Defining the Character: 00:06:00 •How to draw simple poses: 00:09:00 •Refining the 'Stick figure' drawings into nice shapes: 00:08:00 •Using the character´s different emotions to refine her design: 00:05:00 •Put your character in motion: 00:08:00 •Facial Expression - happy and sad: 00:08:00 •Facial Expressions - Sneaky, Scared and Content: 00:08:00 •Refining the Facial Expressions: 00:10:00
Psychotherapist Training Do you want to help vulnerable people who fail to deal with life's hurdles? Do you have the passion to make an impact on their life? Well, unlock the power to transform lives with our online Psychotherapist training. This course is all about healing minds, mastering the art of empathy, and nurturing genuine connections. The Psychotherapist Training course begins by giving you an in-depth understanding of the concept of 'Psychotherapy' and its historical development. Differentiate between 'Counselling' and 'Psychotherapy,' including their techniques, duration, etc. This course will increase your ability to identify and assess the various individuals and populations that may benefit from psychotherapy, including those with different mental health conditions and life challenges. Besides, you will learn how to create a therapeutic environment that promotes safety, trust, and confidentiality, ensuring clients' physical and emotional comfort. Moreover, in this Psychotherapist Training course, you will acquire knowledge and techniques related to stress and anger management, helping clients cope with these emotions constructively. In this age of digital platforms, psychotherapists get clients from different parts of the globe. Therefore, this course will teach you how to provide online therapy using platforms like Skype. Plus, you will gain proficiency in conducting group therapy sessions and couple psychotherapy. Psychotherapist client's list can be versatile. Thus, this Psychotherapist Training course will educate you about how to assess and treat clients with specific mental health issues, such as Depression, Anxiety disorders, schizophrenia, and eating disorders. Marketing and advertising skills are crucial to establishing yourself as a rising psychotherapist. Our course will reveal the effective marketing and advertising techniques to promote your psychotherapy services and reach your target audience. Enrol in the Psychotherapist Training course now to take your first step towards becoming a psychotherapist. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module: 01 About the Instructor FREE 00:05:00 About the Course 00:04:00 What is 'Psychotherapy'? 00:09:00 Difference between 'Counselling' and 'Psychotherapy 00:10:00 Who needs psychotherapy? 00:09:00 Setting up therapeutic environment 00:08:00 Listening Skills & Listening Stages 00:09:00 Module: 02 Establishing positive therapeutic relationship 00:10:00 Stress - and Anger management 00:13:00 Person-Centred Therapy 00:10:00 Psychodynamic Therapy & Psychoanalysis 00:11:00 Gestalt Therapy 00:13:00 Existential Psychotherapy 00:09:00 Individual Psychotherapy 00:06:00 Module: 03 Group sessions (workshops) 00:11:00 Couple psychotherapy 00:10:00 Online (Skype) Therapy 00:10:00 Psychotherapy for Depression 00:09:00 Psychotherapy for Anxiety disorders 00:07:00 Psychotherapy for Schizophrenia 00:10:00 Gender Identity Disorder (Gender Dysphoria) 00:10:00 Module: 04 Psychotherapy for Eating Disorders 00:09:00 Suicidal thinking & talking 00:10:00 Self harm cases 00:10:00 How to set up own practice 00:08:00 Relationship breakdown 00:09:00 Where to advertise own services 00:10:00 Registration & Accreditation 00:08:00 Thank you & Good Bye! 00:03:00 Certification Order Your Certificate 00:00:00
Navigating the fast-paced world of day trading can feel like chasing shadows—one moment the charts are climbing, the next they’re nosediving. This course is designed to bring clarity to the chaos. Whether you’re curious about candlestick patterns or trying to decipher the rhythm of market movements, this beginner-friendly guide is your shortcut to understanding the essentials. You’ll explore how to interpret price action, manage risks sensibly, and recognise trends that matter—all explained in plain English, without the noise. There’s no secret formula here—just smart strategies, grounded in logic and tested over time. From setting up a basic trading plan to understanding the psychology behind buy-and-sell decisions, this course lays out everything in a structured, no-fluff format. Ideal for aspiring traders who want to cut through the jargon and gain real insight into how day trading ticks. You won’t need a finance degree or a second monitor—just curiosity, consistency, and an internet connection. By the end of this course, you will be able to: Understand the basics of day trading, including terminology and trading tools Perform analysis and read charts to identify profitable trades Manage risk and control emotions while day trading Develop a trading plan and execute trades Use trading simulators to practice and refine your trading skills Stock Market Day Trading Strategies for Beginners is an ideal course for individuals who want to learn how to day trade in the stock market. The course starts with an introduction to day trading and the basics of day trading, including terminology and trading tools. You will learn about chart analysis and technical indicators to identify profitable trades. The course covers trading psychology, including risk management and emotional control, to help you navigate the stressful and volatile world of day trading. Additionally, you will learn how to develop a plan and execute trades, including using stop-loss orders and profit targets. The course includes a section on trading practice, which covers the use of trading simulators to practice and refine your trading skills. You will also learn how to evaluate and improve your trading strategy based on your trading results. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Here are some potential career paths and expected salaries for individuals who have a solid understanding of day trading: Day Trader: £50,000 - £100,000+ per year Proprietary Trader: £100,000 - £500,000+ per year Hedge Fund Trader: £100,000 - £1,000,000+ per year Financial Analyst: £30,000 - £70,000 per year (with day trading skills as an added bonus) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan
Mastering Critical Conversations: On-Demand We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan