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This bundle course is designed to provide our learners with a more in-depth understanding of the business and operational side of visual merchandising. By combining these CPD courses, we have created a quality learning experience that is especially valuable to those who wish to work in retail. Excellent visual merchandising is the key to business success on the high street. Knowing how to work with your store's layout and understanding consumer trends is what keeps driving sales, so it is essential to have a creative yet analytical mind. The Visual Merchandising Diploma is an introductory course that covers fundamental topics such as window displays, dressing mannequins, floor spaces, and even online retailing. Enrol today and learn how to create a customer experience they'll never forget. Learn how to effectively manage the people, processes, tools and services who run a facility with the Operational Facilitator Course. This course is a stepping stone for aspiring facilities managers and operational facilitators who wish to gain the skills and knowledge to ensure the smooth-running of organisational activities. Throughout this training program, you will develop an understanding of the processes and practices of facilities management, with tips and advice on budgeting, planning and maintenance. You Learning Goals: Understand how good visual merchandising influences a consumer's shopping choices Develop your knowledge of the role and responsibilities of a visual merchandiser Learn how to create attractive window displays that will appeal to your target market Master the art of dressing a mannequin and learn how to style them to perfection Be able to work with different floor layouts & spaces to enhance the customer journey Gain an in-depth understanding of facilities management and facilities operations Learn the basics of project management and HR management Discover effective methods, tips and advice for budgeting and planning Understand the competencies, processes and tools required for successful facilities management Who is this Course for? This bundle course is suitable for those who are interested in a career in retail, particularly visual merchandising. It is also ideal fo asiring retail operations managers. This course can be studied part-time or full-time at your convenience. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart a career in the following professions: Visual Merchandiser Operations Manager (Retail) Operational Facilitator Boutique/Pop Up Store Owner Course Curriculum **Visual Merchandising ** Visual Merchandising Visual Merchandising 00:15:00 Role of Visual Merchandiser 00:15:00 Responsibilities and Requirements 00:15:00 Elements of Visual Merchandising 00:15:00 Visual Merchandising Techniques 00:20:00 Pop-Up Shops and Window Display 00:30:00 Retail Signage 101 00:15:00 Marketing Your Pop-up Shop 00:15:00 Merchandising Your Store 00:15:00 Mannequins 00:15:00 Dressing Mannequins 00:30:00 Fixtures 00:15:00 Floor Layouts and Aisle Spacing 00:15:00 Jewelry Store and Boutiques 00:15:00 Cash Register Area Merchandising 00:15:00 21st Century Merchandising 00:15:00 Surviving in Retail Industry 00:15:00 Visual Merchandising & Online Retailing 00:15:00 Pop-Up Stores and Its Popularity 00:15:00 Career in Merchandising 00:15:00 **Facilities Management** Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Module 8: Project Management Project Management 00:30:00 Module 9: HR Management Human Resource Management 00:30:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Professional Diploma in Customer Care Service
By iStudy UK
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam
Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 3 months – start anytime, on any device!
Dive into the fascinating realm of criminal investigation with this expertly designed CPD-accredited bundle, featuring three essential courses that build a thorough understanding of crime and its analysis. Starting with criminology, the first course explores the foundations of criminal behaviour, legal frameworks, and investigative approaches that shape modern crime detection. The journey continues through criminal psychology and intelligence, shedding light on the mindset behind criminal acts and how psychological insight aids investigative processes. Finally, crime analysis offers an in-depth look at interpreting patterns, data, and intelligence to anticipate and address criminal activities. This bundle is ideal for professionals and enthusiasts seeking to deepen their knowledge without the constraints of physical attendance. Each course has been thoughtfully crafted to ensure clear, engaging content delivered entirely online, allowing learners to progress at their own pace. Whether you aim to broaden your expertise or enhance your career prospects in law enforcement, legal services, or private investigation, this series provides a solid foundation built on theoretical rigour and analytical insight — all within a flexible, accessible format. These comprehensive courses are available in this Criminal Investigation - CPD Accredited 3 Courses Bundle Course 01: Criminology: Criminal Investigation Training Course 02: Criminal Psychology and Intelligence Course 03: Crime Analysis ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Criminology: Criminal Investigation Training Module 01: Required Skills to Become a Criminal Investigator Module 02: An Introduction to a Private Detective Module 03: Criminal Intelligence Module 04: Crime Scene Investigation Module 05: Collecting and Packaging Physical Evidence Module 06: Fingerprints: Your Personal Signature Module 07: DNA Analysis Module 08: Criminology and Criminal Psychology Module 09: Violent Crimes and Cyber Criminology Module 10: Business Theft and fraud Module 11: Domestic Investigation and Types Module 12: Victimology Module 13: Dealing with Crime Module 14: Tracing and Surveillance Techniques Module 15: Effective Interrogation Techniques Module 16: Basic Operations of Firearms Module 17: Firearms Examination Module 18: Forensic Psychology Module 19: The Criminal Justice System in England and Wales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Criminal Investigation - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Criminal Investigation - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Criminal Investigation - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Criminal Investigation - CPD Accredited 3 Courses Bundle training.
Promote a Business With Online Advertising This Promote a Business With Online Advertising course provides learners with essential skills and strategies to drive business growth through effective online advertising. By diving deep into various platforms such as LinkedIn, Twitter, Facebook, and Google Search Ads, this course will guide you in building powerful sales funnels, generating quality leads, driving traffic, and maximising profits. Whether you’re new to online advertising or looking to enhance your current marketing efforts, this course offers actionable insights and techniques that will transform your approach and boost your digital marketing results. Course Curriculum Funnel Building For Massive Profits Lead Generation, Traffic & List Building LinkedIn Advertising How To Do Banner Advertising Twitter Ads For Fun & Profit Make Profits With Facebook Ads Search Ads – For Massive Profits (Learn more about this online course)
The Insurance Officer’s Guide Course offers a thorough introduction to the insurance sector, designed to equip learners with a clear understanding of its fundamental principles and structures. Covering the UK insurance market alongside global perspectives, this course explores key topics such as general and personal lines insurance, commercial and liability coverage, and the underwriting process. It also addresses critical issues like insurance fraud, ensuring participants gain a well-rounded grasp of the field’s essential elements. Ideal for those aiming to build a solid foundation in insurance, the course breaks down complex concepts into accessible modules. With a focus on clear, informative content, learners will develop confidence in navigating the insurance industry landscape. Whether you are new to the sector or seeking to enhance your knowledge, this course provides valuable insights to support your professional development within the insurance domain. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Insurance Industry Module 02: The UK Insurance Industry Module 03: Principles of Insurance Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines Insurance Module 07: Liability Insurance Module 08: Life Insurance Module 09: Insurance Fraud Module 10: Underwriting Process Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Insurance Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Insurance Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Understanding the responsibilities and legal requirements surrounding workplace health and safety is essential for any organisation. This RIDDOR Training course offers a clear and concise guide to reporting work-related incidents in line with UK regulations. Participants will gain a solid grasp of key health and safety laws, learn effective management techniques to reduce workplace risks, and explore the specifics of RIDDOR—The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. By focusing on how to identify and report incidents correctly, this course supports safer, more transparent working environments. Designed for individuals across various sectors, this online course delivers essential knowledge without the need for physical attendance. The modules provide straightforward explanations of risk assessments, common hazards, and managerial duties relating to health and safety. Whether you are a business owner, manager, or health and safety professional, this training offers vital insights to ensure appropriate incident reporting, helping organisations maintain legal obligations while fostering safer workplaces. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Construction Worker profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the RIDDOR Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this RIDDOR Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The RIDDOR Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our RIDDOR Training - CPD Accredited training.
Whether you're a keen cyclist looking to gain confidence in maintaining your bike, or someone simply curious about how the gears, brakes, and bolts all come together – this online course brings clarity to every cog and cable. You’ll explore everything from basic bicycle anatomy to common maintenance issues, puncture fixes, and safe riding practices, all designed with the everyday rider in mind. Delivered entirely online, this course fits around your schedule – no oily hands or garage visits required. It’s structured for learners who want to understand the nuts and bolts of cycling without getting bogged down in technical jargon. From adjusting your saddle to knowing when your tyres are telling you they've had enough, you'll pick up knowledge that not only saves time and money, but keeps your bike rolling smoother for longer. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Cycle Instructor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: How to Buy a Cycle Module 02: Fitting and Accessories Module 03: Road Skills Module 04: Cycling in the Real World Module 05: Cycle Maintenance Module 06: Getting the Most Out of Cycling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Cycling & Cycle Maintenance - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Cycling & Cycle Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cycling & Cycle Maintenance - CPD Accredited training.
Understanding explosive atmospheres isn't just for chemists in lab coats—it's vital knowledge for any workplace handling flammable substances. This online DSEAR Training course unpacks the essentials of the Dangerous Substances and Explosive Atmospheres Regulations 2002 with clarity and precision. Whether you're overseeing operations or managing risk assessments, this CPD-accredited programme is built to sharpen your awareness of potential hazards and guide you through the control measures expected in today's regulatory environment. Delivered entirely online, the course offers flexible learning with no compromise on quality. From defining hazardous substances to exploring key safety responsibilities, learners gain insights into how to reduce risks and promote safer working conditions. With clear explanations and structured learning modules, it’s a smart choice for professionals in sectors such as manufacturing, engineering, and facilities management. No fuss, no fluff—just the essentials presented in a way that actually sticks. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with DSEAR Safety Trainer profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the DSEAR Training - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The DSEAR Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our DSEAR Training - CPD Accredited training.
