Think forklifts are just for lifting? Think again. The world of warehouses, construction, retail and logistics depends on skilled forklift operators who know how to move heavy loads with safety and precision. Our Forklift Training Course offers you the knowledge to operate forklifts with care, confidence and full awareness of your surroundings—without leaving your seat. This course dives into forklift types, load capacities, risk awareness, operational checks, and how to avoid common (and costly) mistakes. Whether you're just curious or aiming for a better job in a growing field, this course has you covered. In the UK alone, forklift operation is one of the most in-demand skills in transport and storage—an industry that’s seen steady growth of 9.2% in the past two years. With this online Forklift Training Course, you’ll gain vital insights into forklift safety, daily inspections, manoeuvring techniques and legal responsibilities—all delivered in a way that makes sense. So, if you're looking to move up in logistics, warehousing, or construction support roles, this course puts you in the driver’s seat—figuratively speaking. Learn what matters, skip what doesn’t, and get forklift savvy today. Learning Outcomes: Get detailed idea on different types of lift trucks and their key components Learn how to drive lift trucks and operation of hydraulic controls Get trained on pre-shift inspection process and SOPs Safe moving handling of loads including loading and unloading procedures Be skilled in refueling, recharging and understand the operational risk, hazards involved Gain brief idea on PUWER 1998 regulations and general safety measures Employer Obligation: According to Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER 98), it is the duty of every employer to guarantee that employees receive sufficient training prior to using work equipment. Key Features of the Forklift Training Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** This fully online interactive forklift training with full audio voiceover consists of 7 lessons delivered in 2 hours. The training materials of this course are available online for you to learn and revise at your own time & pace. Course Curriculum The detailed curriculum outline of our Forklift Training course is as follows: ****Forklift Training*** Module 01: Introduction to Forklifts Forklifts and key components Truck frame and Counterweight Carriage, power source and mast Module 02: Types of Forklifts Industrial reach forklift trucks Industrial counterbalance and side loader forklifts Rough terrain and telescopic handler forklifts Pedestrian operated pallet trucks Module 03: Operating Forklifts Safely Forklift vehicle inspection Manoevering the forklift Control mechanisms Mounting and dismounting Start-up and moving procedure Module 04: Moving and Handling Loads Safely Tilting masts Raising the load Loading and unloading using a forklift on inclines Jibs, Slings and lifting rings Causes of tipping Module 05: Refueling and Recharging Safely Refueling forklifts with Liquid Propane Gas (LPG) or petrol or diesel Battery care and recharging General safety points Battery charging procedure Module 06: Operational Risks and Hazards Forklift operation hazards at the worksite Safety rules and regulations of forklift Pedestrian incident reduction Mortal dangers caused by forklifts Module 07: Regulations and Safety Measures Operational risk assessment Travelling, loading and unloading safety tips Shift ending best practices And much more Accreditation This Forklift Training is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Forklift Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? You don't need to hold a UK driving licence to drive a forklift truck or undertake forklift training and there is no legal requirement, unless you wish to drive the forklift truck on the public highway. So the course is open for anyone. Career path After completing this Forklift Training course, you'll be prepared with the knowledge and abilities to perform forklift operation smoothly and pursue careers as: Forklift Operator Forklift Driver Deport Driver Forklift Engineer Forklift Truck Driver Warehouse Operator Forklift Drivers can earn from £30,000 - £35,000 per annum. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Give a compliment to your career and take it to the next level. This Car Restoration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Car Restoration bundle will help you stay ahead of the pack. Throughout the Car Restoration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Car Restoration course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Car Restoration Bundle Consists of the following Premium courses: Course 01: Car Restoration Course 02: Car Mechanic and Repair Training Course 03: Motorbike Repairing and Maintenance Diploma Course 04: Basic Automotive Engineering: Onboard Diagnostics Course 05: Large Goods Vehicle (LGV) Course 06: Supercharger Automobile Engineering Course 07: Engine Lubricant System Training - Level 4 Course 08: Hybrid Vehicle Expert Training Course 09: PAT Level 4 Course 10: PUWER Course 11: COSHH Training and Safety - Level 2 Course 12: Workplace Safety Course Course 13: First Aid at Work Enrol now in Car Restoration to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Car Restoration expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum Course 01: Car Restoration Module 01: Car Restoration plan Module 02: Restoring the Car's Interior Module 03: Restoring the Car's Exterior Module 04: Restoring the Engine Module 05: Reassemble & Test Drive Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Car Restoration bundle. Requirements This Car Restoration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
In the dynamic world of business, individuals often encounter challenges in managing their careers effectively. Professionals in HR may struggle with keeping pace with ever-evolving labor laws and regulations, understanding complex compensation structures, and managing conflicts and employee relations. Discover theknowledge and skills needed to navigate these challenges, offering guidance on career advancement and ensuring they remain an invaluable asset to their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn how to chart your career development, solicit help from your managers and team members, and ultimately define what success means for you. Understand your strengths, interests and values. Establish the different directions you can grow your career. Bring clarity to your career vision and tips how to break down large scale career goals. Understand how to develop and implement your action plan. Become more knowledgeable about the steps you can take to advance your career and develop professionally. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
ð Introducing: Invoicing and Sales Mastery Course! Are you ready to supercharge your business's financial success? Dive into the world of invoicing and sales with our comprehensive text course designed to elevate your skills and propel your career to new heights. Whether you're a seasoned entrepreneur, a budding freelancer, or a curious professional looking to expand your knowledge, this course is your ticket to mastering the art of invoicing and sales. ð Why Invoicing and Sales Matter: Unlock Your Business's Potential Invoicing and sales are the lifeblood of any successful enterprise. Efficient invoicing ensures timely payments, smooth cash flow, and stronger client relationships. Meanwhile, mastering the art of sales empowers you to close deals, expand your customer base, and drive revenue growth. With our course, you'll gain invaluable insights into crafting persuasive sales pitches, streamlining invoicing processes, and optimizing your financial workflows for maximum efficiency and profitability. ð What You'll Learn: Invoicing Essentials: Discover the fundamentals of creating professional invoices, including best practices for formatting, itemizing, and sending invoices to clients. Say goodbye to overdue payments and hello to prompt, hassle-free transactions. Sales Strategies: Uncover the secrets of effective sales techniques, from building rapport with prospects to overcoming objections and sealing the deal. Whether you're selling products, services, or ideas, our course equips you with the tools you need to close more deals and drive revenue. Financial Management: Learn how to manage your business's finances like a pro, from tracking expenses and revenue to forecasting cash flow and optimizing profitability. With our expert guidance, you'll gain the confidence to make informed financial decisions that propel your business forward. Customer Relationship Management: Cultivate lasting relationships with your clients by mastering the art of customer relationship management. From nurturing leads to providing exceptional post-sales support, you'll learn how to delight your customers at every touchpoint and turn them into loyal brand advocates. Automation and Efficiency: Harness the power of automation to streamline your invoicing and sales processes, saving time and reducing errors. Our course introduces you to cutting-edge tools and technologies that revolutionize how you do business, empowering you to work smarter, not harder. ð©âð¼ Who Is This For? Entrepreneurs: Whether you're running a startup or a seasoned business owner, mastering invoicing and sales is essential for driving growth and profitability. Freelancers: Take control of your freelance career by mastering the art of invoicing and sales. With our course, you'll learn how to attract clients, negotiate rates, and ensure timely payments for your services. Sales Professionals: Sharpen your sales skills and take your career to the next level with our comprehensive course. From entry-level sales reps to seasoned sales executives, there's something for everyone in our curriculum. Small Business Owners: Running a small business comes with its unique challenges, but mastering invoicing and sales doesn't have to be one of them. Our course provides you with the tools and strategies you need to succeed in today's competitive marketplace. ð Career Path: Sales Representative: Kickstart your career in sales with a solid foundation in sales techniques and strategies. Our course equips you with the skills you need to excel in entry-level sales roles and climb the corporate ladder. Sales Manager: Elevate your career to the next level by mastering advanced sales management techniques. With our course, you'll learn how to lead sales teams, drive revenue growth, and exceed targets with confidence. Entrepreneur: Launch and grow your own business with confidence, armed with the knowledge and skills to succeed in today's competitive marketplace. Our course provides you with the essential tools and strategies you need to turn your entrepreneurial dreams into reality. Financial Analyst: Leverage your expertise in financial management to pursue a career as a financial analyst. Our course equips you with the skills to analyze financial data, make informed recommendations, and drive strategic decision-making for businesses of all sizes. ð Frequently Asked Questions (FAQs): Q: Is this course suitable for beginners? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners looking to build a strong foundation to seasoned professionals seeking to enhance their skills. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks, but you're free to progress at your own pace. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in the course. However, a basic understanding of business concepts and terminology may be beneficial. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course, you'll receive a certificate of achievement to showcase your newfound skills and expertise. Q: Is there ongoing support available after completing the course? A: Absolutely! We're committed to your success every step of the way. Our dedicated support team is on hand to answer any questions you may have and provide assistance as you apply your newfound skills in the real world. ð Unlock Your Potential: Enroll Today! Don't let the complexities of invoicing and sales hold you back from achieving your business goals. Join thousands of successful entrepreneurs, freelancers, and professionals who have transformed their careers with our Invoicing and Sales Mastery Course. Enroll today and take the first step towards unlocking your full potential! Course Curriculum Module 1_ Introduction to Invoicing and Sales Introduction to Invoicing and Sales 00:00 Module 2_ Creating Professional Invoices Creating Professional Invoices 00:00 Module 3 Invoicing Software and Tools Invoicing Software and Tools 00:00 Module 4 Sales Techniques and Strategies Sales Techniques and Strategies 00:00 Module 5 Effective Negotiation Strategies for Sales and Procurement Effective Negotiation Strategies for Sales and Procurement 00:00 Module 6 Contract Management and Business Agreements Contract Management and Business Agreements 00:00
ð¢ï¸ Unlock the Secrets of Oil and Gas Management! ð Are you ready to embark on a lucrative journey in the dynamic world of Oil and Gas Management? Dive into our comprehensive course designed to equip you with the essential skills and knowledge needed to thrive in this booming industry! ð ð¥ Why Choose Oil and Gas Management? The oil and gas industry is the backbone of modern civilization, powering economies and fueling innovation across the globe. With ever-increasing demands for energy, the need for skilled professionals in oil and gas management has never been greater. By enrolling in our course, you'll gain a deep understanding of the complexities involved in managing operations, resources, and risks within this dynamic sector. ð¼ ð Benefits of Our Course: Expert Guidance: Learn from industry experts who bring real-world experience and insights into the classroom, providing you with invaluable knowledge and practical skills. Strategic Insights: Gain a holistic understanding of the oil and gas value chain, from exploration and production to distribution and marketing, enabling you to make informed strategic decisions. Networking Opportunities: Connect with peers and professionals in the field, expanding your professional network and opening doors to exciting career opportunities. Global Perspective: Explore the complexities of international markets and regulations, preparing you to navigate the intricacies of the global oil and gas landscape. Career Advancement: Position yourself as a valuable asset to employers by acquiring specialized skills in areas such as project management, risk assessment, and sustainability practices. ð¼ Who is this for? Our Oil and Gas Management course is ideal for aspiring professionals looking to break into the industry or current professionals seeking to enhance their skills and advance their careers. Whether you're a recent graduate, an experienced engineer, or a business professional transitioning into the energy sector, this course will provide you with the tools and knowledge you need to succeed. ð Career Path Upon completion of our Oil and Gas Management course, a world of opportunities awaits you. From roles in exploration and production to supply chain management and consulting, the skills you'll acquire are highly transferable and in-demand across various sectors of the industry. Here are just a few of the exciting career paths you can pursue: Operations Manager: Oversee day-to-day operations at oil and gas facilities, ensuring efficiency, safety, and compliance with regulations. Project Coordinator: Coordinate and manage projects related to oil and gas exploration, development, and infrastructure construction. Supply Chain Analyst: Optimize supply chain logistics to ensure timely delivery of resources and minimize costs within the oil and gas sector. Environmental Consultant: Advise companies on environmental regulations and sustainability practices, helping to minimize the environmental impact of oil and gas operations. Business Development Executive: Identify and pursue new business opportunities within the oil and gas industry, driving growth and expansion for your organization. Don't miss out on this incredible opportunity to position yourself for success in one of the world's most dynamic industries! Enroll in our Oil and Gas Management course today and take the first step towards a rewarding and prosperous career. ð FAQs (Frequently Asked Questions) What is Oil and Gas Management? Oil and Gas Management involves overseeing the operations, resources, and strategic decisions within the oil and gas industry. This field encompasses a wide range of activities, including exploration, production, distribution, and marketing of oil and gas products. Who can benefit from taking an Oil and Gas Management course? Our Oil and Gas Management course is suitable for a diverse range of individuals, including recent graduates looking to enter the industry, experienced professionals seeking to advance their careers, and business professionals transitioning into the energy sector. Whether you have a background in engineering, business, or environmental science, this course will provide you with the skills and knowledge needed to excel in the field. What topics are covered in the course? Our course covers a broad spectrum of topics relevant to the oil and gas industry, including but not limited to: exploration and production techniques, reservoir engineering, project management, risk assessment, supply chain management, environmental regulations, and sustainability practices. How long does the course take to complete? The duration of the course may vary depending on the format and structure chosen. Typically, our Oil and Gas Management course can be completed within a few months to a year, depending on the intensity of study and individual pace of learning. Are there any prerequisites for enrolling in the course? While there are no strict prerequisites for enrolling in our Oil and Gas Management course, a basic understanding of the oil and gas industry and related concepts would be beneficial. Additionally, a strong interest in the field and a commitment to learning are essential for success in the program. Will I receive a certificate upon completion of the course? Yes, upon successful completion of the Oil and Gas Management course, you will receive a certificate recognizing your achievement. This certificate can serve as a valuable credential when seeking employment or advancing your career within the industry. Can I pursue further education or specialization after completing the course? Absolutely! Our Oil and Gas Management course serves as an excellent foundation for further education and specialization within the field. Whether you're interested in pursuing advanced degrees, certifications, or specialized training programs, the knowledge and skills gained from this course will provide a solid platform for your continued professional development. Course Curriculum Module 1_ Introduction to the Oil and Gas Industry. Introduction to the Oil and Gas Industry. 00:00 Module 2_ Exploration and Production. Exploration and Production. 00:00 Module 3_ Drilling Operations. Drilling Operations. 00:00 Module 4_ Reservoir Engineering. Reservoir Engineering. 00:00 Module 5_ Production Operations. Production Operations. 00:00
Tired of browsing and searching for a Delivery Driver Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Delivery Driver Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Delivery Driver Trainingcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Delivery Driver Trainingand help you along your learning journey. Advanced audio-visual learning modules of these Delivery Driver Trainingcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Delivery Driver Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Delivery Driver Training Bundle Consists of the following Premium courses: Course 01: Delivery Driver Training Course 02: Supply Chain Management Course 03: Operations Management Course 04: Driver Safety Awareness Certificate Course 05: Car Mechanic and Repair Training Course 06: Engine Lubricant System Training - Level 4 Course 07: Supercharger Automobile Engineering Course 08: Manual Handling Level 2 Course 09: English Law and Legal System Level 3 Course 10: Effective Communication Skills Diploma Course 11: Time Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delivery Driver Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Delivery Driver Training to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Delivery Driver Training bundle. Requirements Our Delivery Driver Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Delivery Driver Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Overview This comprehensive course on ITIL Practitioner will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ITIL Practitioner comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ITIL Practitioner. It is available to all students, of all academic backgrounds. Requirements Our ITIL Practitioner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 52 lectures • 07:37:00 total length •Course Introduction!: 00:14:00 •Learning Objectives: 00:06:00 •Selecting a Management System: 00:11:00 •Systems Thinking: 00:13:00 •The 4Ps: 00:14:00 •Communication & Management Systems: 00:14:00 •Organizational Capabilities: 00:10:00 •Adopt, Adapt & Realize: 00:15:00 •Outside-in vs Inside-out Thinking: 00:11:00 •Defining a Service: 00:05:00 •Metrics & Measurement: 00:07:00 •Improvement, the Practitioner & CSI: 00:10:00 •Driving IT Service Management Summary: 00:15:00 •Checkpoint: 00:16:00 •Learning Objectives: 00:04:00 •Principles: 00:24:00 •Themes: 00:09:00 •Principles & Themes in Practice: 00:08:00 •Principles & Themes Summary: 00:03:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:02:00 •Role & Impact of OCM on Improvement: 00:07:00 •OCM Activities: 00:16:00 •OCM & Systems Thinking: 00:06:00 •OCM Summary: 00:05:00 •Checkpoint: 00:10:00 •Learning Objectives: 00:01:00 •Value, Importance & Benefit of Good Communication: 00:05:00 •Principles of Communication: 00:11:00 •Role of Influence: 00:07:00 •Communication Summary: 00:05:00 •Checkpoint: 00:09:00 •Learning Objectives: 00:02:00 •CSFs, KPIs & Improvement: 00:18:00 •Analyze CSFs & KPIs in Context: 00:09:00 •Assessments: 00:04:00 •Use Metrics & Measurement Summary: 00:05:00 •Design a Report: 00:07:00 •Checkpoint: 00:08:00 •Learning Objectives: 00:02:00 •It Depends: 00:09:00 •Approach Deconstructed: 00:25:00 •Goal Question Metric (GQM) Approach Introduction: 00:08:00 •CSI Approach Summary: 00:05:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:01:00 •CSI Approach for the ITIL Practitioner: 00:07:00 •CSI Approach in ITIL: 00:25:00 •CSI Approach, PRINCE2 & RESILIA: 00:06:00 •Integrating CSI with ITIL & Beyond Summary: 00:03:00 •Checkpoint: 00:06:00 •Workbooks - ITIL Practitioner - Video Training Course: 00:00:00
Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access