For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.
If cracking backs and straightening spines sounds like your idea of a good time—don’t worry, you’re not alone. The Fundamentals of Chiropractic Adjustments Course brings you straight into the heart of chiropractic knowledge without asking you to touch a single vertebra. Whether you're curious about spinal health or exploring how chiropractors use precise techniques to help others feel their best, this course breaks it down in a clear, engaging way. From cervical to lumbar, from alignment to mobilisation, it’s all covered without fluff or filler. You’ll learn the key principles that guide chiropractic care, how adjustments affect the body, and the theory behind safe, effective manipulation. It’s all laid out in plain English—no jargon-laced rabbit holes. This course is ideal for those looking to gain a solid understanding of chiropractic adjustments from a distance, with content that clicks as easily as a well-placed adjustment. No couches. No cracking required. Just pure spine-savvy learning. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of The Fundamentals of Chiropractic Adjustments Module 01 : Introduction to Chiropractor Module 02 : What is Chiropractic Module 03 : Chiropractic Elements Module 04 : Manipulative Therapies Osteopathy and Chiropractic Module 05 : Chiropractic Adjustment Module 06 : Types of Chiropractic Adjustments Module 07 : Chiropractic Practices Module 08 : Chiropractor Profession Learning Outcomes: Grasp the core principles underlying chiropractic care. Define the distinct elements that constitute chiropractic practice. Master various manipulative therapies integral to osteopathy and chiropractic. Hone expertise in diverse chiropractic adjustment techniques. Identify and differentiate between types of chiropractic adjustments. Gain valuable insights into the professional practices of chiropractors. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Chiropractors seeking comprehensive foundational knowledge. Healthcare professionals looking to expand their skillset. Students interested in holistic approaches to wellness. Individuals considering a career in alternative medicine. Fitness trainers aiming to enhance their understanding of body mechanics. Health enthusiasts keen on exploring non-invasive therapies. Rehabilitation specialists seeking to broaden their expertise. Those intrigued by the dynamic field of chiropractic care. Career path Chiropractic Practitioner Clinical Osteopath Wellness Consultant Rehabilitation Specialist Sports Injury Therapist Holistic Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Fancy learning how to freeze your way to better health, without the frostbite? Our Cryotherapy Training Course is a breath of fresh, icy air for anyone eager to explore the science and techniques behind this chilling wellness trend. You'll discover everything from the benefits of cold exposure to safety protocols and session management — all from the warmth of your own home. No shivers required. Whether you’re aiming to enhance your wellness knowledge or planning to add a new skill to your portfolio, this Cryotherapy Training Course delivers clear, structured lessons that fit neatly into any busy schedule. Expect a smart balance of theory, practical guidance (without needing to freeze yourself), and expert advice that won't leave you out in the cold. If you’re serious about understanding the power of cold therapy — minus the drama — you’re in exactly the right place. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Cryotherapy Module 02: Cryotherapy Equipment and Safety Module 03: Cryotherapy Techniques and Applications Module 04: Client Assessment and Consultation Module 05: Cryotherapy Business Operations Module 06: Cryotherapy Research and Advancements Module 07: Cryotherapy Safety and Emergency Preparedness Learning Outcomes: Analyse cryotherapy techniques for diverse applications. Demonstrate proficiency in cryotherapy equipment operation and safety. Apply client assessment skills to tailor cryotherapy sessions effectively. Develop sound cryotherapy business strategies for operational success. Evaluate cryotherapy research to stay abreast of industry advancements. Implement safety and emergency preparedness measures in cryotherapy practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fitness professionals seeking diversification. Healthcare practitioners exploring alternative therapies. Entrepreneurs venturing into wellness services. Sports therapists enhancing their skill set. Spa and wellness industry enthusiasts. Individuals intrigued by emerging health technologies. Health and fitness enthusiasts seeking expertise. Those aiming for a career in cryotherapy. Career path Cryotherapy Technician Wellness Centre Manager Sports Recovery Specialist Health Spa Consultant Alternative Therapy Entrepreneur Fitness Facility Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Let’s face it — good skin never goes out of style. Whether you're curious about what actually causes breakouts or wondering if expensive serums are worth the hype, this Dermatology & Skincare Course dives deep into the science behind skincare without drowning you in fluff. From understanding the layers of the skin to exploring how lifestyle, diet, and common products affect it — you’ll explore everything skin-related with clarity, precision and just the right amount of wit. This course is ideal for anyone looking to build strong knowledge about dermatology and skincare, whether for personal use or to support a skincare-related role. It doesn’t matter if you’re a skincare enthusiast or someone working in beauty or wellness — you’ll find each module straightforward, jargon-free, and surprisingly enjoyable. Forget the myths, ignore the miracle cures — this course deals in facts, skin science, and well-structured knowledge, all from the comfort of your device. If you're ready to understand what your skin really needs, this course is your go-to guide — no microscope required. Learning Outcomes of Dermatology & Skincare Course Identify fundamental concepts in dermatology. Understand the structure and function of skin. Recognise essential nutrients for skin health. Diagnose common skin diseases and conditions. Analyse various skin infections and treatments. Tailor skincare routines for diverse skin types. Implement anti-ageing techniques and strategies. Apply sunburn prevention and remedies effectively. Key Features This Dermatology & Skincare Course Includes: CPD Accredited Dermatology & Skincare Course Instant e-certificate Fully online, interactive Dermatology & Skincare course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Dermatology & Skincare Course Curriculum Module 01: Basics of Dermatology Module 02: Skin Anatomy Module 03: Skin Nutrients Module 04: Diagnosis of Skin Disease Module 05: Skin Infections Module 06: Atopic Eczema Module 07: Care of Different Skin Types Module 08: Different Ethnicities Skin Care Module 09: Reducing Ageing Effects Module 10: Acne and Its Remedies Module 11: Seasonal Skin Care Module 12: Effect of the Sunburn and It's Remedies Accreditation All of our courses are fully accredited, including this Dermatology & Skincare Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Dermatology & Skincare. Certification Once you've successfully completed your Dermatology & Skincare Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Dermatology & Skincare Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dermatology & Skincare Course can be taken by anyone who wants to understand more about the topic. With the aid of this Dermatology & Skincare course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Dermatology & Skincare Course is ideal for: Beauty enthusiasts wanting to improve their skincare knowledge Makeup artists seeking to enhance their expertise Aspiring dermatologists and skincare professionals Individuals with Dermatology & Skincare issues desiring self-care solutions Parents wanting to care for their children's skin Health and wellness coaches looking to expand their services Requirements Learners do not require any prior qualifications to enrol on this Dermatology & Skincare Course. You just need to have an interest in Dermatology & Skincare Course. Career path After completing this Dermatology & Skincare Course you will have a variety of careers to choose from. The following job sectors of Dermatology & Skincare Course are: Dermatology Nurse - £25-40k/year Skincare Specialist - £20-35k/year Beauty Therapist - £18-30k/year Medical Aesthetician - £20-40k/year Cosmetic Dermatology Consultant - £45-80k/year Skincare Product Developer - £25-60k/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Overview This comprehensive course on Cycling Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cycling Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cycling Training. It is available to all students, of all academic backgrounds. Requirements Our Cycling Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 6 lectures • 03:25:00 total length •How to Buy a Cycle: 00:22:00 •Fitting and Accessories: 00:25:00 •Road Skills: 00:43:00 •Cycling in the Real World: 00:38:00 •Cycle Maintenance: 00:32:00 •Getting the Most Out of Cycling 11: 00:45:00
Overview Enrol in our HACCP Training today and build the necessary skills, knowledge and experience to transform your career. The HACCP Training could enhance your continuing professional development thus propelling you more towards your dream job. This HACCP Training could be your key, if you are interested in a long term career in the field of Food Safety and Hygiene. This HACCP Training course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on HACCP Training. This HACCP Training aims to accompany you through your journey to help you become a master of HACCP Training. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HACCP Training. It is available to all students, of all academic backgrounds. Requirements Our HACCP Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 16 lectures • 06:05:00 total length •Module 01: An Introduction to HACCP: 00:15:00 •Module 02: HACCP and Food Safety Legislation: 00:25:00 •Module 03: Food Safety Hazards: 01:00:00 •Module 04: Planning a HACCP System: 00:40:00 •Module 05: Creating the HACCP System: 00:20:00 •Module 06: Principle 1: Hazard Analysis: 00:15:00 •Module 07: Principle 2: Critical Control Points: 00:12:00 •Module 08: Principle 3: Critical Limits: 00:20:00 •Module 09: Principle 4: Monitoring Critical Control Points: 00:20:00 •Module 10: Principle 5: Corrective Action: 00:25:00 •Module 11: Principle 6: Verification of the HACCP System: 00:30:00 •Module 12: Principle 7: Documentation: 00:16:00 •Module 13: Implementing the HACCP System: 00:12:00 •Module 14: HACCP Alternatives: 00:15:00 •Mock Exam - HACCP Food Safety and Hygiene Level 3 and 4: 00:20:00 •Final Exam - HACCP Food Safety and Hygiene Level 3 and 4: 00:20:00
Overview This comprehensive course on Level 2 HACCP Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Level 2 HACCP Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Level 2 HACCP Training. It is available to all students, of all academic backgrounds. Requirements Our Level 2 HACCP Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 5 lectures • 02:40:00 total length •Module 01: Introduction to HACCP and Legislation: 00:30:00 •Module 02: Food Safety Microbiological Hazards: 00:45:00 •Module 03: Food Safety: Allergenic, Chemical & Physical Hazards: 00:25:00 •Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System: 00:20:00 •Module 05: The Seven HACCP Principles Explained: 00:40:00
Professional Beauty Care - Acne Treatment is one of our best selling and most popular course. The Professional Beauty Care - Acne Treatment is organised into 16 units and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 14 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Embark on a transformative journey into the world of cryotherapy with our intricately designed 'Cryotherapy Training Course'. Navigate through the chill and thrill of this innovative wellness and therapeutic strategy, unfolding the myriad secrets of its functionality and applications. Module 01 sets a foundational understanding, introducing you to the invigorating world of cryotherapy, blending scientific know-how with pivotal therapeutic applications. Navigate safely through Module 02, where we dive deep into the specifics of cryotherapy equipment and ensure your adeptness in maintaining an unbreachable safety environment. Techniques and applications, vital components of Module 03, will transform your theoretical knowledge into applicable skills, preparing you to traverse through various cryotherapy strategies with finesse and precision. Uncover the critical aspects of client assessment and consultation in Module 04, ensuring you master the art of tailoring each session to individual client needs. Learning Outcomes Develop a foundational understanding of cryotherapy principles and applications. Gain proficiency in utilising and maintaining cryotherapy equipment safely. Acquire the ability to effectively assess clients and devise customised cryotherapy sessions. Establish and manage cryotherapy business operations efficiently. Stay abreast with cryotherapy advancements and apply updated safety and emergency protocols. Why buy this Cryotherapy Training Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cryotherapy Training Course for? Wellness enthusiasts eager to delve into innovative therapeutic modalities. Individuals aspiring to establish their own cryotherapy business. Healthcare professionals looking to broaden their therapeutic offerings. Therapists seeking to integrate cryotherapy into their practice. Researchers desiring an applied understanding of cryotherapy techniques. Career path Cryotherapy Technician: £20,000 - £25,000 Wellness Therapist specialising in Cryotherapy: £23,000 - £30,000 Cryotherapy Business Owner: Variable, depending on business success Cryotherapy Researcher: £30,000 - £45,000 Spa Manager with Cryotherapy expertise: £28,000 - £35,000 Safety and Compliance Officer in Cryotherapy: £25,000 - £33,000 Prerequisites This Cryotherapy Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Cryotherapy Introduction to Cryotherapy 00:16:00 Module 02: Cryotherapy Equipment and Safety Cryotherapy Equipment and Safety 00:18:00 Module 03: Cryotherapy Techniques and Applications Cryotherapy Techniques and Applications 00:17:00 Module 04: Client Assessment and Consultation Client Assessment and Consultation 00:23:00 Module 05: Cryotherapy Business Operations Cryotherapy Business Operations 00:20:00 Module 06: Cryotherapy Research and Advancements Cryotherapy Research and Advancements 00:18:00 Module 07: Cryotherapy Safety and Emergency Preparedness Cryotherapy Safety and Emergency Preparedness 00:17:00