Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner
Take Control of Your Habits and Get Results: Improve Performance and Productivity For Project Managers there is a certain cadence of to-dos within the project life cycle. These to-dos often become habits over time. And our habits have the ability to make us more or less effective on any given day. In this session, Sean will explore how you can change your existing habits and introduce new habits that will not only improve your projects, but your life. Sean Hearne draws his ideas from over 20 years of experience in program and project management, having observed and learned high-performance habits from teams around the globe. He is inspired by the work of authors Charles Duhigg and James Clear, as well as teachings from internationally renowned soccer coach Anson Dorrance. By attending this session, you will learn how to: Apply techniques for putting new habits into your daily life Find the root cause for your current habits Make intentional decisions that can positively impact your outcomes every day Make easier to be successful in achieving your goals
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Acupressure: Relieving Stress and Anxiety Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Acupressure: Relieving Stress and Anxiety Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Acupressure: Relieving Stress and Anxiety Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Acupressure: Relieving Stress and Anxiety Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Acupressure: Relieving Stress and Anxiety ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Acupressure: Relieving Stress and Anxiety there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Acupressure: Relieving Stress and Anxiety course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Acupressure: Relieving Stress and Anxiety does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Acupressure: Relieving Stress and Anxiety was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Acupressure: Relieving Stress and Anxiety is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction 00:02:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:02:00 What are Meridians? What are Meridians? 00:02:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:02:00 Essentials Before Getting Started 00:02:00 Acupressure Treatment Protocol for Reliving Stress & Anxiety How to Begin and End an Acupressure Treatment 00:02:00 Point 1 00:01:00 Point 2 00:01:00 Point 3 00:01:00 Point 4 00:01:00 Point 5 00:01:00 Benefits of Acupressure Benefits of Acupressure 1 00:02:00 Benefits of Acupressure 2 00:02:00 Benefits of Acupressure 3 00:02:00 Resources Resources - Acupressure: Relieving Stress and Anxiety
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Functional Skills English Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Functional Skills English Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Functional Skills English Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Functional Skills English Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Functional Skills English? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Functional Skills English there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Functional Skills English course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Functional Skills English does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Functional Skills English was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Functional Skills English is a great way for you to gain multiple skills from the comfort of your home. Functional Skills English Introduction to the Course 00:13:00 Basics of Grammar 00:16:00 The Basics of Sentence 00:11:00 Structure of Sentence 00:19:00 Questions 00:13:00 Punctuation and Capitalisation 00:24:00 Spelling 00:27:00 Common Mistakes and Ways to Improve 00:21:00 Mock Exam Final Exam
Course Overview How you manage your finances plays a significant role in achieving the success of your life. The Get full Control of Finance course is designed to provide you with a wide range of skills and the ability to establish control over your finances and get a step closer to success. From this Get full Control of Finance course, you will learn how to figure out your current financial situation. This resourceful course will teach you the importance and the process of creating a specific budget. You will understand how to calculate your net worth and pay off the debts. Within a few easy steps, you will acquire the essential skills to keep track of your expenses. From this course, you will be able to get a clear insight into the envelope system. In this step by step learning process, you will pick up the skills to manage your finances with your partner. This Get full Control of Finance course is the ultimate package to help you acquire your financial freedom. Enroll today! Learning Outcomes Learn the strategies to be aware of your current situation Familiarize yourself with the steps of creating an intentional budget Understand the process of calculating your net worth Grasp the skills to track your expanse both digitally and in papers Acquire the strategies of organizing your finance with your partner Know how to create an emergency fund Comprehend the fundamentals of the envelope system Who is this course for? The Get full Control of Finance course is for those interested in enriching their knowledge of finance. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Get full Control of Finance course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Financial Investigator Finance Advisor Finance Analyst Get full Control of Finance Module 01: Introduction 00:03:00 Module 02: Why Are You Doing This Course? 00:04:00 Module 03: How to Download the Template 00:02:00 Module 04: Becoming Aware of Your Current Situation 00:21:00 Module 05: Creating an Intentional Budget 00:18:00 Module 06: Comparing Your Options 00:07:00 Module 07: Creating Specific Budgets 00:09:00 Module 08: Calculating Your Net Worth 00:04:00 Module 09: Understanding Your Cash Flow 00:08:00 Module 10: How to Pay off Debt Fast 00:12:00 Module 11: Investing and Compound Interest 00:08:00 Module 12: How to Track Your Expenses with Paper Receipts 00:08:00 Module 13: How to Track Your Expenses Digitally 00:05:00 Module 14: The Envelope SystemF 00:06:00 Module 15: Why and How to Create an Emergency Fund 00:05:00 Module 16: How to Organize Your Financial Life 00:05:00 Module 17: How to Organize Finances with Your Partner 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Motivation is an essential element for the success of any field. Whether you wanted to gain success in your career or your personal goal, motivation allows you to work efficiently. The Employee Motivation Training Course helps supervisors and managers to create a more dynamic, loyal, and energised workforce. Throughout the course, you will learn the basics of motivation, the common motivational theories, the kinds of motivators, etc. You will also learn how to create the motivational climate and how to manage a motivating job. In short, the Employee Motivation Training Course helps to create a more motivated, responsible and productive workplace where both motivated employee and owners work together. Learning Outcomes: Recognise the terms of motivation Narrate the common motivational theories as well as learn how to implement them Know when to apply different types of motivators Produce a motivational atmosphere Learn how to design a motivating job Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Employee Motivation Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Employee Motivation Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Supervising and Motivation 00:15:00 Motivational Theories 00:15:00 Setting Goals 00:15:00 The Role of Values 00:15:00 Creating a Motivational Climate 00:15:00 Applying Your Skills 00:15:00 Designing Motivating Jobs 00:15:00 Mock Exam Mock Exam- Employee Motivation Training Course 00:20:00 Final Exam Final Exam- Employee Motivation Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Learn effective body language communication skills in this course and practice the skills to help you advance your career. Description: Communication is not only about the ability to express feelings. Communication includes understanding, not just the words spoken but also what the body expresses. Body Language expresses what words can't show. In this course, you will explore how to identify and interpret body language effectively to understand anyone's nonverbal communication expressions. Learn to interpret basic body language movements to recognise common mistakes when interpreting body language. Enhance your existing body language skills through this comprehensive course. Who is the course for? Communication professionals or any professionals who have been struggling in learning or interpreting body language expressions and movements. Anyone who has an interest in knowing the importance of body language skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Effective Communication: Body Language course is a useful qualification to possess, and would be beneficial for the following careers: Body Language Specialist Business professionals Communications Specialist Entrepreneur Marketing Associate. Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 00:30:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Effective Communication: Body Language 00:20:00 Final Exam Final Exam- Effective Communication: Body Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envÃan las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un tÃtulo: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £ 39 o en formato PDF a un costo de £ 24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en lÃnea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Aprendizaje Social Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Estableciendo la Dinámica Grupal Correcta (I) 00:10:00 Módulo Tres: Estableciendo la Dinámica Grupal Correcta (II) 00:15:00 Módulo Cuatro: Desarrollar una Cultura de Aprendizaje Social en el Trabajo (I) 00:15:00 Módulo Cinco: Desarrollar una Cultura de Aprendizaje Social en el Trabajo (II) 00:15:00 Módulo Seis: Desarrollar una Cultura de Aprendizaje Social en el Trabajo (III) 00:15:00 Módulo Siete: Juego de Roles (I) 00:15:00 Módulo Ocho: Juego de Roles (II) 00:15:00 Módulo Nueve: Utilizando las Herramientas Correctas (I) 00:15:00 Módulo Diez: Utilizando las Herramientas Correctas (II) 00:15:00 Módulo Once: Aprendizaje por Modelado y Observacional 00:15:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00