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131 Dementia Awareness courses delivered Online

Dementia Awareness

By Prima Cura Training

This course will explore what we mean when we say someone has dementia. The course will challenge you to think more about how we can best care for and support people with dementia.

Dementia Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Dementia Awareness Course

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: What Is Dementia Module 2: The Brain Module 3: Types of Dementia Module 4: Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Dementia Awareness Course
Delivered Online On Demand
£19

Level 3 Diploma in Health and Social Care - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **100-in-1 Level 3 Diploma in Health and Social Care Mega Bundle** Level 3 Diploma in Health and Social Care Enrolment Gifts **FREE PDF Certificate** FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Health and Social Care package online with Studyhub through our online learning platform. The Level 3 Diploma in Health and Social Care bundle can help you improve your CV, impress potential employers, and stand out from the crowd. This Level 3 Diploma in Health and Social Care course provides complete 360-degree training. You'll get not one, not two, not three, but one hundred courses included. Plus, Studyhub's signature Forever Access means these courses are yours for as long as you want once you enrol. The course has been designed by our specialists to focus on career readiness, making you stand out. One-to-one assistance is also available if needed. In this exclusive bundle, you get: Step-by-step lessons One-to-one assistance from professionals Innovative exams to test your knowledge 24/7 customer support Top-class learning portal Unlimited lifetime access to all courses Digital Certificate, Transcript, and student ID included PDF certificate immediately after passing Original copies of your certificate and transcript the next working day Learn from the comfort of your home This bundle is one of the most prestigious training offerings at StudyHub, highly valued by employers. Created with one hundred premium courses, it aims to provide the best learning experience possible. Like all Study Hub's courses, this one is meticulously developed and well-researched. Each topic is divided into elementary modules, allowing students to grasp each lesson quickly. The course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on music, food, travel, clothes, etc. This bundle includes the following career-oriented courses: Course 01: Level 3 Diploma in Health and Social Care Course 02: Tenant Support in Social Housing: A Comprehensive Guide Course 03: Inclusive Communities: Disability Awareness and Inclusion Training Course 04: Child Protection in Education Course 05: Child Sexual Exploitation Awareness Diploma Course 06: Adult Nursing, Health & Social Care Training Course 07: Early Childhood Mental Health: Strategies and Interventions Course 08: Awareness and Understanding of Extremism & Terrorism Course 09: Environmental Science and Climate Change Dynamics Course 10: Exploring Disability Studies: Empowering Inclusivity Course 11: FGM Awareness & Prevention Training: Advocating for Change Course 12: Social Crime Awareness: Understanding and Prevention Course 13: Schizophrenia Awareness: Understanding and Supporting Mental Health Course 14: Restraint Awareness Course 15: Health Science Diploma Course 16: Crisis and Trauma Counselling in Early Childhood Course 17: Dementia Awareness and Prevention: Empowering Communities Course 18: The Purpose of Professional Boundaries: Ethical and Professional Practice Course 19: Adult Learning: A Comprehensive Guide for Educators Course 20: Navigating Duty of Care: Best Practices and Legal Framework in the UK Course 21: Counselling Children & Supporting Their Wellbeing Course 22: Diploma in Occupational Therapy Course 23: Deprivation of Liberty Safeguards Training Course 24: Coaching and Mentoring in Care Course 25: Positive Behaviour in Children and Youth Course 26: Structure and Overview of the Health and Social Care Sector Course 27: Advanced Parenting Skills Course 28: Vulnerability, Abuse & Safeguarding Course 29: Youth Work Diploma Course 30: Mental Health First Aid Certification Course 31: Child and Adolescent Counselling Course 32: Addiction & Mental Health Course 33: Child Protection Course 34: Community Care Worker Course 35: Caregiver - Diploma in Caregiving Course 36: Disability Assessor Training Course 37: Child Playwork Course 38: Child Neglect Awareness Certificate Course 39: Mandatory Training For Care Assistants & Care Staff Course 40: Diploma for Residential Childcare (England) Course 41: Family Support Worker Course Course 42: Diabetes Awareness Training Course 43: Domiciliary Care Training Course 44: Mental Health Awareness Course Online Course 45: Domestic Violence and Abuse Awareness Diploma Course 46: CPR Training Course 47: Home Based Childcarer Course 48: CPR/BLS and AED for Dental Nurse / Assistant Course Course 49: Online Course in Conservation Course 50: Dyslexia Course 51: ADHD Awareness Course 52: Post-Traumatic Stress Disorder (PTSD) Counselling Course 53: Epidemiology Certificate Course Course 54: Social Work Diploma Course 55: Community Health Worker Initial Certification Course 56: Diploma in Human Rights Course 57: Couples Therapy & Counselling Course 58: Cerebral Palsy Awareness Course 59: OCD Awareness Course 60: Paramedicine Study Course 61: Safeguarding Children Course 62: Mental Health and Psychiatry Training Course 63: Public Health Course 64: Observation Skills for Carers Course 65: Mental Health Support Worker Course 66: Professional Childminding Training Course 67: Baby Care, Child Care, Child Development and Nannying Course 68: Domestic Violence, Abuse Awareness and Risk Assessment Course 69: Phlebotomy Course 70: Substance Misuse Awareness Diploma Course 71: Child Psychology, Care and Development Course 72: Diploma in Safeguarding Vulnerable Adults Course 73: Mental Health Nursing Course 74: Arts Therapy and Therapeutic Art Course 75: Safeguarding and Counselling Course 76: Nursing - CPD Accredited Course 77: Psychological Wellbeing and Crisis Intervention Course 78: Applied Behaviour Analysis (ABA) and Cognitive Skills Training Course 79: Youth Work & Stress Management Techniques Course 80: Practice Nurse & Infection Control Training Course 81: Mental Health and Psychiatry - Medication and Therapeutic Principles Course 82: Autism Awareness Course 83: End of Life Care and Support Diploma Course 84: Learning Disability Nursing Training - CPD Approved Course 85: Understanding Learning Difficulties and Safeguarding Diploma Course 86: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 87: Dementia Care (Attitudes, Awareness and Prevention) Course 88: Child Care Course 89: Child and Adolescent Mental Health Course 90: Child Development and Care Course 91: Emergency Medical Technician: Ambulance Care Assistant Course 92: Speech and Language Therapy Course 93: Instant Pain Relief with Reflex Tapping: Reflexology Course 94: Resuscitation and Life Support: Vital Skills and Techniques Course 95: Suicide Intervention Skills Training: Supporting Mental Health Diploma Course 96: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 97: How to Save Children from Abuse Course 98: EDI in Adult Care Course 99: Pregnancy Care Course 100: Communication Skills in Health and Social Care CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Health and Social Care training is suitable for: Students Recent graduates Job Seekers Individuals already employed in the relevant sectors wishing to enhance their knowledge and expertise This Diploma doesn't have a formal qualification. To get qualified, you have to join: Level 3 NVQ Health and Social Care Certificate Level 4 NVQ Health and Social Care RQF Health and Social Care Level 3 Level 5 NVQ Health and Social Care Certificate Level 2 NVQ Health and Social Care Certificate A Level Health Social Care Certificate Level 4 NVQ Health and Social Care QCF Level 2 Health and Social Care Certificate Health and Social Care Level 3 QCF Level 3 Health and Social Care Certificate RQF Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Certificate Level 5 NVQ Health and Social Care Management Certificate in Management for Level 5 NVQ Health and Social Care or QCF Level 3 NVQ Health and Social Care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Requirements To participate in this Level 3 Diploma in Health and Social Care course, all you need is: A smart device A secure internet connection A keen interest in Health and Social Care Career path You will be able to kickstart your Level 3 Diploma in Health and Social Care career with this course. It offers an excellent opportunity to learn multiple skills from home and explore various career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Diploma in Health and Social Care - CPD Approved
Delivered Online On Demand3 weeks
£349

Secretary : Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand3 days
£102

Dementia Awareness-CPD Approved

By BAB Business Group

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Dementia is a chronic progressive problem of cognition - which is failure of the brain’s functions. IT affects people at different stages of life, it affects different parts of the brain and it affects it at different speeds. This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.

Dementia Awareness-CPD Approved
Delivered Online On Demand
£30

Medical Secretary & Receptionist - Course

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Medical Secretary & Receptionist - Course
Delivered Online On Demand6 days
£59

Counselling : Counselling Training

By Training Tale

Counselling is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling & Psychology Diploma course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Diploma bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing this course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Bundle Course Course 01: Counselling : Counselling Course 02: Level 1 Certificate in Well-being Course 03: Level 2 Certificate in Understanding Domestic Abuse Course 04: Level 2 Certificate in Awareness of Mental Health Problems Course 05: Level 2 Certificate in Understanding Working in the Health Sector Course 06: Psychological Wellbeing Practitioner Course 07: Nursing & Prescribing Course 08: Pharmacy Assistant & Technician Course 09: Domestic Violence and Abuse Awareness Diploma Course 10: Forensic Nursing Course Course 11: Diploma in Nurse Prescribing ***Others Included of This Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Counselling : Counselling course] This Counselling course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling & Psychology Diploma course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Counselling & Psychology Diploma course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Counselling Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: Person‐Centred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Person‐Centred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: Cognitive‐Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Cognitive‐Behaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 2 Certificate in Understanding Domestic Abuse*** Module 01: Understand Domestic Abuse Module 02: Understand the Signs and Risk Factors Associated with Domestic Abuse Module 03: Understand the Impact of Domestic Abuse Module 04: Understand Policy, Response and Intervention in Relation to Domestic Abuse ------------------- ***Level 2 Certificate in Awareness of Mental Health Problems*** Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD ------------------- ***Level 2 Certificate in Understanding Working in the Health Sector* Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector ------------------- ***Nursing & Prescribing*** ------------------- ***Pharmacy Assistant & Technician*** ------------------- ***Domestic Violence and Abuse Awareness Diploma*** ------------------- ***Diploma in Nurse Prescribing*** ------------------- ***Psychological Wellbeing Practitioner* ------------------- ***Forensic Nursing Course*** ------------------- Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Counselling : Counselling course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Counselling course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Counselling course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

Counselling : Counselling Training
Delivered Online On Demand3 days
£55

Depression Counselling - CPD Certified

By Wise Campus

Depression: Depression Counselling Are you intense about mental health? Our Depression Counselling course could be a great way to start your career in the counselling sector. This Depression Counselling course describes depression, its consequences and the counselling process. Also, our Depression Counselling course involves dementia awareness and cognitive models for depressed clients. You can learn about various disorders and can deal with them through this Depression Counselling course help. Our Depression Counselling course teaches proper medication and therapy for mental illness. So, start your journey the right way with our Depression Counselling course to get help for depression and anxiety. Learning Outcome of Depression Counselling Course After completing this Depression Counselling course, learners will know about: Depression, dysphoria and the counselling relationship. This Depression Counselling course teaches how to do children counselling in times of depression. Dementia awareness is also described in the Depression Counselling course. You will know the cognitive models of helping and changing depressed clients through the Depression Counselling course. This Depression Counselling course explains childhood and adolescent psychiatric disorders. How to overcome challenging thinking and develop inner warmth is also elaborated in the Depression Counselling course. This Depression Counselling course can help you to save others from self-harm and suicide. Medication and therapy in the treatment of mental illness is a part of the Depression Counselling lesson. This Depression Counselling course helps to learn termination and personal reflections on depression. Special Offers of this Depression: Depression Counselling Course This Depression: Depression Counselling Course includes a FREE PDF Certificate Lifetime access to this Depression: Depression Counselling Course Instant access to this Depression: Depression Counselling Course Get FREE Tutor Support to this Depression: Depression Counselling Course Depression: Depression Counselling Discover comprehensive insights into mental health with our Depression: Depression Counselling course. This program delves into the causes and consequences of depression, offering a structured counselling process to help those in need. The Depression: Depression Counselling course also covers dementia awareness and introduces cognitive models for addressing depression in clients. You’ll gain a deep understanding of various mental disorders and learn how to manage them effectively. Our Depression: Depression Counselling training teaches proper medication and therapeutic techniques to support mental well-being. Enroll in the Depression: Depression Counselling course to make a difference in mental health today! Who is this course for? Depression: Depression Counselling The Depression Counselling course is open to people who are curious about a career in counselling. Requirements Depression: Depression Counselling To enrol in this Depression: Depression Counselling Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Depression: Depression Counselling Course. Be energetic and self-motivated to complete our Depression: Depression Counselling Course. Basic computer Skill is required to complete our Depression: Depression Counselling Course. If you want to enrol in our Depression: Depression Counselling Course, you must be at least 15 years old. Career path Depression: Depression Counselling The Depression Counselling course offers new opportunities in the job market and also can add value to your CV.

Depression Counselling - CPD Certified
Delivered Online On Demand1 hour 36 minutes
£12

Level 2 Mental Health - Course

By Training Tale

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Mental Healthqualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Mental Healthcourse includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Level 2 Mental Health course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder ( PTSD). Why Choose Level 2 Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Mental Health Course Course 01: Level 2 Mental Health Course 02: Level 3 Diploma in Healthcare Support Course 03: Level 2 Award in Awareness of Dementia **Other Benefits of Level 2 Mental Health Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understanding Mental Health Know what is meant by mental health and mental ill-health Understand how mental health care has changed over time Understand the social context of mental ill health Understand the legal context of mental ill health Module 2: Understanding Stress Understand the term 'stress' Understand possible causes of stress Understand how stress can affect an individual Understand how stress may be managed Module 3: Understanding Anxiety Understand the terms 'anxiety' and 'panic attack' Understand possible causes of anxiety Understand how anxiety can affect the individual and others Understand how anxiety may be managed Module 4: Understanding Phobias Understand the term 'phobias' Understand the possible causes of phobia Understand how a phobia can affect the individual and others Understand how phobias may be managed Module 5: Understanding Depression Understand the term 'depression' Understand the possible causes of depression Understand how depression affects the individual and others Understand how the demands of daily life can affect depression Understand how depression can be managed Module 6: Understanding Postnatal Depression Understand the term 'postnatal depression' Understand the causes of postnatal depression Understand puerperal psychosis Understand how postnatal depression can affect the mother and others Understand how preparation for the birth can help reduce the risk of postnatal depression Understand how postnatal depression may be managed Understand how puerperal psychosis may be managed Module 7: Understanding Bipolar Disorder Understand the term 'bipolar disorder' Understand the causes of bipolar disorder Understand how bipolar disorder can affect the individual and others Understand how bipolar disorder may be managed Module 8: Understanding Schizophrenia Understand the term 'schizophrenia' Understand the causes of schizophrenia Understand how schizophrenia can affect the individual and others Understand how schizophrenia may be managed Module 9: Understanding Dementia Understand the term 'dementia' Understand the causes of dementia Understand how dementia can affect the individual and others Understand how dementia may be managed Understand factors which may adversely affect a person with dementia Module 10: Understanding Eating Disorders Understand the term 'eating disorder' Understand the causes of eating disorders Understand how an eating disorder may affect the individual and others Understand how a specific eating disorder may be managed Module 11: Understanding Attention Deficit Hyperactivity Disorder Understand the term 'ADHD' Understand the causes of ADHD Understand how ADHD can affect the individual and others Understand the symptoms associated with ADHD Understand how ADHD may be managed Module 12: Understanding Obsessive-Compulsive Disorder - OCD Understand the term 'OCD' Understand the causes of OCD Understand how OCD can affect the individual and others Understand the thoughts and behaviour associated with OCD Understand how OCD may be managed Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Understand the term 'PTSD' Understand the causes of PTSD Understand how PTSD can affect the individual and others Understand the symptoms associated with PTSD Understand how PTSD may be managed -------------- **GIFT Courses: Course 01: Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------- Course 02: Level 2 Award in Awareness of Dementia Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care Assessment Method After completing each module of the Level 2 Certificate in Awareness of Mental Health Problems, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 2 Mental Health course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path If you enrol in this Level 2 Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838) Certificates Certificate of completion Digital certificate - Included

Level 2 Mental Health - Course
Delivered Online On Demand8 hours
£12

Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Secretary & Receptionist
Delivered Online On Demand3 days
£37
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