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Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Without effective goals in place, it is very difficult for a business to succeed and operate productively. The vision determines the execution, which is why a lack of goals leads to failure.  In the Goal Setting Mastery course, you will learn the art of smart goal setting and why goal setting is so important in business. With tips and guidance from the experts, it covers the S.M.A.R.T goal setting system that top business executives swear by. It will teach you how to execute your short-term and long-term goals the right way and apply strategic execution in business. This course will equip you with the skills to create balance in your life and set a clear vision for what you want to achieve. In no time at all, you will have mastered the essential skills needed to run a business, promote productive work teams, and get things done efficiently. Enrol today and learn techniques that can be applied effectively in all areas of life. Learning Outcomes: Understand the power of goal setting and why people fail without itExecute your goals the right way by learning from the expertsLearn the shortcuts to crushing your short-term and long-term goals Familiarise with the S.M.A.R.T goal setting system used by top CEOsCreate balance in your life by getting into the right mindsetKnow the difference between vision and executionUnderstand the benefits of strategic execution in business Career Path On successful completion of this course, you will be able to apply goal setting effectively in a business environment, with the fundamental skills required for the following professions: Business OwnerManagerLife CoachBusiness CoachMentor Unit 01: Introduction & First Concepts The Truth about Goals 00:08:00 The Power Of Goal Setting 00:06:00 Unit 02: Goal Setting Techniques & Strategies The Reasons People Fail 00:08:00 Shortcuts to Crushing Your Goals 00:08:00 Mastering Long & Short Term Goals 00:04:00 Mastering Long & Short Term Goals 00:04:00 Unit 03: Successful Mindset Conditioning & a Balanced Life Creating Balance in Your Life.mp4 00:14:00 Successful Mindset Conditioning.mp4 00:04:00

Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

It can be difficult to forgive someone, especially when they've really hurt you; but with forgiveness also comes freedom. This course is designed to teach the benefits of forgiving, as well as outline the dangers of not forgiving. You will learn about the ways to absolute forgiveness, the laws of forgiveness, and why refusing to forgive can impact your health and wellbeing.  This course will deepen your understanding of the concept of forgiveness, teaching you how to look at the bigger picture and let go of negative feelings that are holding you back from moving on. Whether you are thinking about whether to forgive someone who hurt you, or are looking to start a career in counselling, this course will provide you with the tools you need to do so. Learning Outcomes: Learn why refusing to forgive can impact your wellbeing and hold you back from moving onDeepen your understanding of the concept and laws of forgivenessLearn how to look at the bigger picture when deciding whether to forgiveUnderstand the different ways to absolute forgiveness and why forgiving is freeingBecome a more mindful person and learn how to channel your energy into positivityGain an in-depth understanding of the concept of forgiving but not forgetting Find inner peace and strength to overcome your issues of forgivenessDevelop essential skills to become a qualified counselling professiona Career Path This course will set you on the path to forgiveness and help you find inner peace. You will also gain a wide range of skills required to work in the following professions: CounsellorPsychologistMindfulness CoachLife Coach Introduction Introduction and First Concept 00:02:00 Benefits and Dangers Forgiving Others 00:06:00 How Forgiveness Can Benefit You 00:06:00 Dangers of Refusing to Forgive 00:07:00 The Ways to Forgiveness Forgive not Forget 00:07:00 Ways to Absolute Forgiveness 00:07:00 The Laws of Forgiveness 00:05:00 The Bigger Picture 00:06:00 What Hold You Back from Forgiving 00:05:00 Final Thoughts & Tips Final Thoughts & Ideas 00:03:00

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Elevate your professional journey with our Corporate Self-Confidence Training course. Master the art of confidence in the workplace, from effective communication and decision-making to building respectful relationships. Boost your career success and personal growth. Join now for a transformative experience in leadership development and career advancement.

Give a compliment to your career and take it to the next level. This Certificate in Know Your Customer & Customer Due Diligence bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Certificate in Know Your Customer & Customer Due Diligence bundle will help you stay ahead of the pack. Throughout the Certificate in Know Your Customer & Customer Due Diligence programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Certificate in Know Your Customer & Customer Due Diligence course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Certificate in Know Your Customer & Customer Due Diligence Bundle Consists of the following Premium courses: Course 01: Certificate in Know Your Customer & Customer Due Diligence Course 02: Customer Service Management Course 03: Customer Relationship Management Course 04: Sales: Psychology of Customers Course 05: Phone-Based Customer Service Course 06: The Formula to Talk with Strangers Course 07: Dealing With Difficult People Training Course Course 08: Public Speaking and Presentation Skill Course Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training Enrol now in Certificate in Know Your Customer & Customer Due Diligence to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Certificate in Know Your Customer & Customer Due Diligence expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Certificate in Know Your Customer & Customer Due Diligence Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance And 10 more courses ... CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Know Your Customer & Customer Due Diligence bundle. Requirements This Certificate in Know Your Customer & Customer Due Diligence course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Certificate in Know Your Customer & Customer Due Diligence) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Diploma in Dog Behaviour and Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! "Have you ever heard the saying a dog is a man's best friend'? For centuries, dogs have been loyal companions, providing us with unconditional love and endless entertainment. However, sometimes our furry friends can exhibit behaviour that can be difficult to understand or manage. That's where our Diploma in Dog Behaviour and Training comes in - a comprehensive course designed to equip you with the knowledge and tools to help dogs and their owners live harmoniously." In this Diploma in Dog Behaviour and Training, you'll explore everything from understanding dog language to dealing with separation anxiety. You'll learn how to tackle common behavioural issues such as aggression, stealing food, and inappropriate greetings. Plus, you'll gain insight into puppy training and how to provide effective consultations to help owners better understand their furry friends. As a bonus, we'll also include a real-life demonstration of a Diploma in Dog Behaviour and Training consultation, complete with agreement letter templates and tips on leaving a consultation on a high. After this Diploma in Dog Behaviour and Training, you will be able to learn: Understand how to interpret dog language and behaviour Develop techniques for dealing with common behavioural issues Gain insight into effective puppy training methods Learn how to provide consultations to dog owners Understand how to create and use agreement letters Gain confidence in leaving a consultation on a positive note Why Prefer This Dog Behaviour and Training at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Dog Behaviour and Training at QLS Level 5 course: Module 1: Introduction Module 2: Feeding Time - Aggression and Stealing Food Module 3: The Right Way to Greet a Dog Module 4: Separation Anxiety Module 5: Dog Language - What They're Really Saying! Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 8: Dog Training Consultations With Clients **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Dog Behaviour and Training at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog Behaviour and Training are perfect for the: Dog owners who want to better understand their pets' behaviour Individuals interested in pursuing a career in dog training or behavioural consulting Pet shop owners or employees Animal rescue volunteers Dog walkers or pet sitters Requirements No prior background or expertise is required. Career path Dog Behaviourist - £20,000 to £35,000 per year Dog Trainer - £17,000 to £30,000 per year Animal Behaviourist - £25,000 to £40,000 per year Dog Walker - £12,000 to £20,000 per year Veterinary Technician - £15,000 to £30,000 per year Animal Rescue Worker - £17,000 to £25,000 per year Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Dog Behaviour and Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Dog Behaviour and Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Building the Case for Data Governance Masterclass with Nicola Askham (The Data Governance Coach) and Alex Leigh