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The skills to negotiate with business delegates have a significant impact on successful business and commerce. This Negotiations in Commercial Management Training course will empower you to master this skill along with some other essential skillset. Start learning Negotiations in Commercial Management Training that will give you enough knowledge and skills to build your dream career. About this course This Negotiations in Commercial Management Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Negotiations in Commercial Management Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Negotiations in Commercial Management Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Negotiations in Commercial Management Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Cash Flow Management Module 2: Advanced Cash Flow Management Part 2 Module 3: Negotiation Skills Module 4: An Overview of Partnership and Agreements Course Content Commercial Management: Negotiation Skills Module 1: Introduction to Cash Flow Management 00:13:00 Module 2: Advanced Cash Flow Management Part 2 00:15:00 Module 3: Negotiation Skills 00:15:00 Module 4: An Overview of Partnership and Agreements 00:17:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Professional Certificate in The role of Leadership in Strategic Management aims to chalk out the role played by the senior leadership in shaping the future of an organization. The course outline strategies to be implemented to develop leadership that envision the company strategic direction.   Learning Outcomes After the successful completion of the certificate, the student will be able to know: What truly is the meaning and importance of leadership How to evaluate the role of leaders in strategic direction Ten theories of leadership Leadership stages and the strategies implemented in each stage VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Role Of Leadership In Strategic Management THE ROLE OF LEADERSHIP IN STRATEGIC MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR Manager, Key Human Resources Roles Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Office Skills & Management Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Gain the core office skills by enrolling in thecourse. No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed Office Skills & Management Level 3 course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career. So feed your passion for learning and reach the top of the career ladder. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Office Skills & Management Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Office Skills & Management Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Office Skills & Management Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Office Skills & Management Level 3*** Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills & Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Office Skills & Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Did you know that an HR manager can earn more than 40,000 GBP annually? If you are looking to pursue a career in this lucrative line of work, our HR Management Beginner to Intermediate Course will assist you in claiming your desired position. HR is more than merely a company component. It is critical to every business and its employees' success and is the soul of any organisation. This QLS-endorsed and CPD-accredited course will effectively prepare you to begin a career in the associated field. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR administrator. This HR Management course will teach you how to create customised training strategies and manage human resource demands effectively. After successfully completing the HR Management Beginner to Intermediate programme, you will have highly developed skills that will allow you to create and manage the recruitment and selection process, organise and carry out training, implement performance enhancement training, and more. Therefore, enrol in our HR Management Beginner to Intermediate course to advance your profession and your current knowledge and skills. Learning Outcomes Learn about Human Resources. Recognise the staff recruiting and selection process. Learn how to be a good administrator. Recognise the personnel training and development procedure. Discover how to handle performance appraisals and employee interactions. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Human resource management is vital to the success of any organisation and employee. HR is responsible for keeping employees interested and encouraged to work successfully and maintaining regulatory compliance. This course will provide you with the overview you need to reach your goal, whether you are entirely new to human resources, want to learn more about the area, or need to develop a more successful HR department. Students will also learn about the expanding function of human resources, including a historical examination, key processes and obligations, and current trends impacting the development of HR practices. Managing everyday HR activities in organisations of all sizes is a demanding process that requires the support of an HR consultant. This HR Management Bundle will provide the basic information necessary to develop customised training courses and efficiently manage human resource-related needs. Then, when you need them, competent teachers and mentors will be accessible via email and chat rooms to answer any questions. *** Course Curriculum *** Here is the curriculum breakdown of the HR Management Beginner to Intermediate Course course: ***HR Management Beginner to Intermediate Course*** Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Assessment Process Once you have completed all the modules in the HR Management Beginner to Intermediate Course course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this HR Management Beginner to Intermediate Course course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 4 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Management course is suited for those who are Interested in pursuing a career in this sector. Committed to improve their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this course. Career path HR has a vast employment market. This HR Management Beginner to Intermediate course will assist students in pursuing careers that are in high demand in the labour market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Have you ever suffered from stress that you need to learn how to handle it? Everything will be back to normal once everything in your body is normal and this course is designed to teach you about stress management. Description: Stress will always be a problem since it can hinder anyone's ability to think well. You will learn in this course the best approach to any stressful situations. Explore the suggested lifestyle elements that will help in managing stress. Learn the routines and relaxation techniques to reduce stress and cope with stress. You will learn how to use stress log to identify stressors and create a plan on how to eliminate it. Who is the course for? Professionals who want to know how to easily resolve stress issues. People who have an interest in learning about stress management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Diploma in Stress Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Human Resource Manager Life Coach Mentor Supervisor Strategist. Module One - Getting Started 01:00:00 Module Two - Understanding Stress 00:30:00 Module Three - Creating a Stress-Reducing Lifestyle 01:00:00 Module Four - Altering the Situation 01:00:00 Module Five - Avoiding the Situation 01:00:00 Module Six - Accepting the Situation 01:00:00 Module Seven - Using Routines to Reduce Stress 01:00:00 Module Eight - Environmental Relaxation Techniques 01:00:00 Module Nine - Physical Relaxation Techniques 01:00:00 Module Ten - Coping with Major Events 01:00:00 Module Eleven - Our Challenge to You 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Professional Diploma in Stress Management- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Stress Management 00:20:00 Final Exam Final Exam- Professional Diploma in Stress Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Leadership Management: Leadership Management & Supervision for Team Leader Online Training This Leadership Management: Leadership Management will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management: Leadership Management course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Unlock your leadership potential with our transformative Leadership & Management course. Gain essential skills for effective Leadership Management: leadership management in today's dynamic business world. Elevate your career with our comprehensive program. Enroll now and master the art of Leadership Management: leadership management for unparalleled success. Leadership Management: Leadership Management: Empower your future! Special Offers of this Leadership Management Course This Leadership Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership Management Course Instant access to this Leadership Management: Leadership Management Course Get FREE Tutor Support from Monday to Friday in this Leadership Management: Leadership Management Course Courses are included in Leadership Management: Leadership Management Course Course 01: Level 7 Leadership and Management Course 02: Level 7 Project Management Course 03: Level 7 Business Management Course 04: Level 7 Operations Management Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Supervision for Team Leader Course] Leadership Management: Leadership Management & Supervision for Team Leader Online Training Training Industry Experts Designed this Leadership Management: Leadership Management course into 10 detailed modules. Course Curriculum of Leadership & Management level 7 Course: Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management After completing each module of the Leadership Management: Leadership Management you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management: Leadership Management This Leadership Management Course is for anyone serious about their professional development. This Leadership Management course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management: Leadership Management Course. Requirements Leadership Management: Leadership Management Students who intend to enrol in this Leadership Management: Leadership Management Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Leadership Management: Minimum Basic computer knowledge Leadership Management: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management & Supervision for Team Leader Training Level 7 Leadership & Management: Leadership Management Operations Manager Project Manager Team Leader Business Development Manager Certificates Certificate of completion Digital certificate - Included

Getting Started OTHM Level 3 Diploma in Business Studies equips the learner with the abilities and data to work the business and this course change the learner to grasp the connected problems to business and business environment. And this qualification helps the learner to urge full knowledge concerning the business functions and its role in our society. when completion of this course the learner will qualify the following level. Qualification awarded by OTHM RQF Level 3 represents sensible knowledge, skills, capabilities, and competencies that are assessed in tutorial terms as being like GCE AS/A Levels. Key Benefits Understand different learning styles. Learn IT skills for business writing Understand different learning styles. Understand different types of businesses and their functions. Understand the principles of people management Key Highlights Wishing to Empower yourself to contribute to the world in future? Then, SBTL delivers OTHM Level 3 Diploma in Business Studies, an in-depth understanding of the operations and structure of businesses. OTHM qualifications Level 3 represent practical knowledge, skills, capabilities and competences that are assessed in academic terms as being equivalent to GCE AS/A Levels. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 3 Diploma in Business Studies can open many career pathways including, but not limited to: Claims Handler (Entry Level); with an estimated average salary of £18,000 per annum Customer Support Assistant (Entry Level); with an estimated average salary of £20,593 per annum Administration Assistant (Entry Level); with an estimated average salary of £22,675 per annum Trainee Payroll Executive (Entry Level); with an estimated average salary of £21,000 per annum Marketing Assistant (Entry Level); with an estimated average salary of £22,500 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal. Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Formative assessment feedback will be provided by the tutors to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students' opportunity to study as per their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into the first year of a 3-year UK Bachelor's degree Direct entry into a range of their Bachelor's degree programmes. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) hence the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge that every employer is looking for. The learners pursuing an OTHM qualification will obtain an opportunity to enhance knowledge and grow key competencies to tackle situations and work projects more effectively which will in turn gives learners the potential to get promotion within workplace. Alternatively, it allows them to progress onto a MBA top-up/ Bachelor degree / Master degree programmes around the World. Flexible study options- All OTHM qualifications has a credit value which tells you how many credits are awarded when a unit is completed. The credit value will give an indication of how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: Award is achieved with 1 - 12 credits Certificate is achieved with 13 - 36 credits Diploma is achieved with at least 37 credits The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined total of 60 credits, 600 hours Total Qualification Time (TQT) and 360 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to Research and Academic Skills Reference No : R/616/0686 Credit : 10 || TQT : 100 This unit aims to supply learners with a grounding within the key analysis and tutorial skills needed for winning study at this level and later employment and/or more study. UNIT2- Using IT for Business Reference No : J/616/2712 Credit : 10 || TQT : 100 The aim of this unit is to introduce learner with the importance of IT in business development in current business world UNIT3- Introduction to Economics and Accounting Reference No : D/616/0691 Credit : 10 || TQT : 100 This unit aims to provide learners deep understanding of the role of economics and accounting in a business environment. UNIT4- Managing Business Events Reference No : R/616/2714 Credit : 10 || TQT : 100 This unit aims to develop learners' to know about the principles that apply to the planning and management of events in different business sectors UNIT5- Introduction to Marketing Reference No : D/616/2716 Credit : 10 || TQT : 100 The aim of this unit is to develop the learnersto know the principles that apply to marketing in a business environment, including marketing models, sales principles, and marketing planning. UNIT6- Introduction to the Business Environment Reference No : L/616/2713 Credit : 100 || TQT : 100 The goal of this unit is to make the learner aware of different type of business, their function, and structures, as well as understanding basic marketing principles. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview This comprehensive course on Key Account Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Key Account Management Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Key Account Management Course. It is available to all students, of all academic backgrounds. Requirements Our Key Account Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 13 lectures • 05:44:00 total length •Introduction to Key Account Management: 00:32:00 •Purpose of Key Account Management: 00:26:00 •Understanding Key Accounts: 00:28:00 •Elements of Key Account Management: 00:37:00 •What Makes a Good Key Account Manager: 00:35:00 •Building and Delivering Value to Key Accounts: 00:21:00 •Key Account Planning: 00:22:00 •Business Customer Marketing and Development: 00:29:00 •Developing Key Relationships: 00:42:00 •The Importance of Record Keeping for Key Account Management: 00:18:00 •Internal KAM Aspects: 00:26:00 •The Value Proposition: 00:28:00 •Assignment - Key Account Management: 00:00:00

Description: Creating a brand requires time and trust from the consumers. This is a difficult endeavor given that you have to make the customers trust you first. Well with the help of this Business Brand Management Diploma course this can become much easier. This course will help you understand what is meant by branding, create mission and vision for you brand and develop your own personal style. You will further learn about creating brand name, slogan, visual identity and so much more. So if you want to start off your journey in creating the perfect brand, then you definitely need this course. Learning Outcomes: Provide a definition of what a brand is and branding refers to in general Give a definition of different kinds of brand architecture as well as brand extension Recognise the brand's products, its traits, and their worth Note down a mission, vision, and style statement for a brand Narrate the fundamentals of positioning a brand Interpret the fundamentals of producing a visual identity, involving a brand name, slogan, asc well as logo Assist your employees live the brand through strengthening them to become representatives and generating strong brand touchpoints Practically devise planning an internal and external brand launch Observe and assess your brand, and realize how to react to the outcomes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Brand Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Brand Management Diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Mock Exam Mock Exam- Business Brand Management Diploma 00:20:00 Final Exam Final Exam- Business Brand Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00